Individuals with great leadership skills empower teams to achieve their full potential, make decisions, and stategise well to help organisations thrive. This course provides the knowledge and skills to help you hone your leadership skills.
The City & Guilds 2365 Level 3 Course is the natural progression for anyone who has completed the Level 2 Diploma 2365 course or related level 2 courses. On completion of this course you will then be able to undertake the Level 3 NVQ thus becoming recognised as a fully qualified electrical engineer within the industry with the ability to apply for JIB (Gold Card) membership upon successful completion of the AM2 Assessment. Further information on the Level 3 can be found here: C&G 2365 Level 3 Diploma in Electrical Installations — Optima Electrical Training (optima-ect.com)
Skin Boosters Course - An intensive program designed exclusively for medical professionals seeking to enhance their expertise in the field of aesthetic medicine.
Well-being isn't just a 'nice to have' - it should be a core part of your employee strategy.
Take your knowledge to the next level with EnergyEdge course on Layer of Protection Analysis (LOPA). Enroll now to advance your career.
Gain a deep understanding of Production Sharing Contracts (PSC) and related agreements through our expert-led course. Enroll now and excel in your field with EnergyEdge.
In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.
Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.
Work-Based Learning Conference 2025 📍 STEAM Academy, Bridgend College, Pencoed, CF35 5LG 📅 Thursday, 20th November 2025 🕤 9:30am – 4:00pm Join us for our inaugural one-day conference created specifically for Work-Based Learning (WBL) practitioners. Hosted by Panda Education and Training Ltd, this event offers a rich programme of practical CPD, sector-relevant workshops, and valuable networking opportunities. The focus is on innovation, inclusion and wellbeing in WBL, with expert-led sessions covering current and emerging issues shaping our practice—from the use of AI in assessment to strategies for supporting learners. 🗓️ Conference Agenda 9:30am – Registration and Networking 10:00am – Welcome from Ros Protheroe (Director, Panda Education and Training) and Lisa Mytton (Strategic Director, NTfW) 10:20am – Keynote: Resilient Futures: Practical Strategies to Support You and Your Learners – Jon Nottingham 11:05am – Refreshments 11:25am – 12:25pm – Workshop 1 (choose from the list below) 12:25pm – 1:25pm – Lunch and Networking 1:25pm – 2:25pm – Workshop 2 (choose from the list below) 2:45pm – 3:30pm – Closing Workshop: AI – Empowering Assessors with AI: Practical Tools for Everyday Practice - Ros Protheroe 3.45pm - Closing Remarks - Ros Protheroe and Rachel Arnold Panda Education and Training Ltd 🧠 Workshop Choices Include Digital Tools for Assessor Productivity and Efficiency – Constance Henry Using AI to Support Learners with ALN – Charlotte Dando Everyday Mindfulness: Tips and Techniques for Mental Wellbeing – Tim Anfield Introduction to Skills Competitions – Inspiring Skills Excellence in Wales Developing Learner Relationships Through Coaching – Donna Gilbert Whether you're an assessor, tutor, trainer, or manager, this is your opportunity to refresh your practice, connect with peers, and leave with tools and ideas you can apply right away. 🎟️ Spaces are limited – book now to secure your place! #WBLConference #CPD #WorkBasedLearning #Apprenticeships #AIinEducation #InclusiveLearning #CoachingForLearning #SkillsWales #MentalWellbeing
The course is designed to help improve your understanding of the legal requirements, the theoretical and practical principles for both the initial verification and certification of an electrical installation, further your knowledge and practical skills in the testing and inspection of a range of existing electrical installations, and help improve your understanding of the legal requirements, the theoretical and practical principles for the periodic inspect and testing and certification of an electrical installation.