Overview This comprehensive course on Data Visualization and Reporting with Power BI will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Data Visualization and Reporting with Power BI comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Data Visualization and Reporting with Power BI. It is available to all students, of all academic backgrounds. Requirements Our Data Visualization and Reporting with Power BI is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 140 lectures • 14:25:00 total length •Welcome!: 00:01:00 •What is Power BI?: 00:03:00 •Download & Installing Power BI Desktop: 00:04:00 •Getting to know the interface: 00:03:00 •Mini Project: Transform Data: 00:07:00 •Mini Project: Visualize Data: 00:05:00 •Mini Project: Creating a Data Model: 00:07:00 •Course Outline: What will you learn in this course?: 00:05:00 •How to learn best with this course?: 00:03:00 •Creating our initial project file: 00:04:00 •Working with the attached project files: 00:04:00 •Exploring the Query Editor: 00:06:00 •Connecting to our data source: 00:07:00 •Editing rows: 00:08:00 •Changing data types: 00:08:00 •Replacing values: 00:03:00 •Close & Apply: 00:03:00 •Connecting to a csv file: 00:03:00 •Connecting to a web page: 00:05:00 •Extracting characters: 00:06:00 •Splitting & merging columns: 00:09:00 •Creating conditional columns: 00:06:00 •Creating columns from examples: 00:09:00 •Merging Queries: 00:17:00 •Pivoting & Unpivoting: 00:06:00 •Appending Queries: 00:08:00 •Practice & Solution: Population table: 00:15:00 •The Fact-Dimension-Model: 00:09:00 •Practice: Load the dimension table: 00:04:00 •Organizing our queries in groups: 00:03:00 •Entering data manually: 00:05:00 •Creating an index column: 00:03:00 •Workflow & more transformations: 00:05:00 •Module summary: 00:05:00 •Exercise 1 - Instruction: 00:02:00 •Exercise 1 - Exercise Solution: 00:11:00 •Advanced Editor - Best practices: 00:09:00 •Performance: References vs. Duplicating: 00:10:00 •Performance: Enable / Disable Load & Report Refresh: 00:05:00 •Group by: 00:05:00 •Mathematical Operations: 00:05:00 •Run R Script: 00:15:00 •Using Parameters to dynamically transform data: 00:06:00 •M formula language: Basics: 00:07:00 •M formula language: Values, Lists & Tables: 00:14:00 •M formula language: Functions: 00:13:00 •M formula language: More functions & steps: 00:05:00 •Exercise 2 - Instructions: 00:01:00 •Exercise 2 - solution: 00:05:00 •Understanding the relationship: 00:05:00 •Create & edit relationships: 00:06:00 •One-to-many & one-to-one relationship: 00:06:00 •Many-to-many (m:n) relationship: 00:08:00 •Cross filter direction: 00:06:00 •Activate & deactivate relationships: 00:06:00 •Model summary: 00:03:00 •Exercise 3 Create Model: 00:02:00 •Exercise 3 Solution: 00:02:00 •Our first visual: 00:08:00 •The format tab: 00:12:00 •Understanding tables: 00:10:00 •Conditional formatting: 00:09:00 •The Pie Chart: 00:06:00 •All about the filter visual: 00:13:00 •The filter pane for developers: 00:09:00 •Cross filtering & edit interactions: 00:04:00 •Syncing slicers across pages: 00:07:00 •Creating drill downs: 00:08:00 •Creating drill throughs: 00:07:00 •The tree map visual: 00:07:00 •The decomposition tree: 00:05:00 •Understanding the matrix visual: 00:05:00 •Editing pages: 00:07:00 •Buttons & Actions: 00:09:00 •Bookmarks to customize your report: 00:10:00 •Analytics and Forecasts with line charts: 00:10:00 •Working with custom visuals: 00:07:00 •Get data using R Script & R Script visual: 00:08:00 •Asking questions - Q&A visual: 00:04:00 •Wrap up - data visualization: 00:08:00 •Python in Power BI - Plan of attack: 00:03:00 •Setting up Python for Power BI: 00:03:00 •Transforming data using Python: 00:11:00 •Creating visualizations using Python: 00:08:00 •Violin plots, pair plots & ridge plots using Python: 00:15:00 •Machine learning (BayesTextAnalyzer) using Python: 00:00:00 •Performance & Troubleshooting: 00:03:00 •Introduction: 00:01:00 •Show Empathy & Identify the Requirement: 00:03:00 •Finding the Most Suitable KPI's: 00:02:00 •Choose an Effective Visualization: 00:04:00 •Make Use of Natural Reading Pattern: 00:03:00 •Tell a Story Using Visual Cues: 00:05:00 •Avoid Chaos & Group Information: 00:02:00 •Warp Up - Storytelling with Data: 00:02:00 •Introduction: 00:03:00 •The project data: 00:04:00 •Measures vs. Calculated Columns: 00:15:00 •Automatically creating a date table in DAX: 00:08:00 •CALENDAR: 00:05:00 •Creating a complete date table with features: 00:04:00 •Creating key measure table: 00:03:00 •Aggregation functions: 00:06:00 •The different versions of COUNT: 00:14:00 •SUMX - Row based calculations: 00:09:00 •CALCULATE - The basics: 00:11:00 •Changing the context with FILTER: 00:07:00 •ALL: 00:08:00 •ALL SELECTED: 00:03:00 •ALL EXCEPT: 00:07:00 •How to go on now?: 00:03:00 •Power BI Pro vs Premium & Signing up: 00:04:00 •Exploring the interface: 00:04:00 •Discovering your workspace: 00:03:00 •Connecting Power BI Desktop & Cloud: 00:04:00 •Understanding datasets & reports: 00:03:00 •Working on reports: 00:04:00 •Updating reports from Power BI Desktop: 00:04:00 •Creating and working with workspaces: 00:07:00 •Installing & using a data gateway: 00:13:00 •Get Quick Insights: 00:03:00 •Creating dashboards: 00:04:00 •Sharing our results through Apps: 00:10:00 •Power BI Mobile App: 00:05:00 •Creating the layout for the Mobile App: 00:04:00 •Wrap up - Power BI Cloud: 00:07:00 •Introduction: 00:03:00 •Creating a Row-Level Security: 00:05:00 •Row-Level Security in the Cloud: 00:04:00 •Row-Level Security & Data Model: 00:05:00 •Dynamic Row-Level Security: 00:07:00 •Dynamic Many-to-Many RLS: 00:04:00 •Hierarchical Row-Level Security: 00:13:00 •JSON & REST API: 00:10:00 •Setting up a local MySQL database: 00:14:00 •Connecting to a MySQL database in Power BI: 00:05:00 •Connecting to a SQL database (PostgreSQL): 00:05:00 •Congratulations & next steps: 00:06:00 •The End: 00:01:00 •Resources - Data Visualization and Reporting with Power BI: 00:00:00
Overview This comprehensive course on Complete Microsoft Power BI 2021 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Complete Microsoft Power BI 2021 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete Microsoft Power BI 2021. It is available to all students, of all academic backgrounds. Requirements Our Complete Microsoft Power BI 2021 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 140 lectures • 14:25:00 total length •Welcome!: 00:01:00 •What is Power BI?: 00:03:00 •Download & Installing Power BI Desktop: 00:04:00 •Getting to know the interface: 00:03:00 •Mini Project: Transform Data: 00:07:00 •Mini Project: Visualize Data: 00:05:00 •Mini Project: Creating a Data Model: 00:07:00 •Course Outline: What will you learn in this course?: 00:05:00 •How to learn best with this course?: 00:03:00 •Creating our initial project file: 00:04:00 •Working with the attached project files: 00:04:00 •Exploring the Query Editor: 00:06:00 •Connecting to our data source: 00:07:00 •Editing rows: 00:08:00 •Changing data types: 00:08:00 •Replacing values: 00:03:00 •Close & Apply: 00:03:00 •Connecting to a csv file: 00:03:00 •Connecting to a web page: 00:05:00 •Extracting characters: 00:06:00 •Splitting & merging columns: 00:09:00 •Creating conditional columns: 00:06:00 •Creating columns from examples: 00:09:00 •Merging Queries: 00:17:00 •Pivoting & Unpivoting: 00:06:00 •Appending Queries: 00:08:00 •Practice & Solution: Population table: 00:15:00 •The Fact-Dimension-Model: 00:09:00 •Practice: Load the dimension table: 00:04:00 •Organizing our queries in groups: 00:03:00 •Entering data manually: 00:05:00 •Creating an index column: 00:03:00 •Workflow & more transformations: 00:05:00 •Module summary: 00:05:00 •Exercise 1 - Instruction: 00:02:00 •Exercise 1 - Exercise Solution: 00:11:00 •Advanced Editor - Best practices: 00:09:00 •Performance: References vs. Duplicating: 00:10:00 •Performance: Enable / Disable Load & Report Refresh: 00:05:00 •Group by: 00:05:00 •Mathematical Operations: 00:05:00 •Run R Script: 00:15:00 •Using Parameters to dynamically transform data: 00:06:00 •M formula language: Basics: 00:07:00 •M formula language: Values, Lists & Tables: 00:14:00 •M formula language: Functions: 00:13:00 •M formula language: More functions & steps: 00:05:00 •Exercise 2 - Instructions: 00:01:00 •Exercise 2 - solution: 00:05:00 •Understanding the relationship: 00:05:00 •Create & edit relationships: 00:06:00 •One-to-many & one-to-one relationship: 00:06:00 •Many-to-many (m:n) relationship: 00:08:00 •Cross filter direction: 00:06:00 •Activate & deactivate relationships: 00:06:00 •Model summary: 00:03:00 •Exercise 3 Create Model: 00:02:00 •Exercise 3 Solution: 00:02:00 •Our first visual: 00:08:00 •The format tab: 00:12:00 •Understanding tables: 00:10:00 •Conditional formatting: 00:09:00 •The Pie Chart: 00:06:00 •All about the filter visual: 00:13:00 •The filter pane for developers: 00:09:00 •Cross filtering & edit interactions: 00:04:00 •Syncing slicers across pages: 00:07:00 •Creating drill downs: 00:08:00 •Creating drill throughs: 00:07:00 •The tree map visual: 00:07:00 •The decomposition tree: 00:05:00 •Understanding the matrix visual: 00:05:00 •Editing pages: 00:07:00 •Buttons & Actions: 00:09:00 •Bookmarks to customize your report: 00:10:00 •Analytics and Forecasts with line charts: 00:10:00 •Working with custom visuals: 00:07:00 •Get data using R Script & R Script visual: 00:08:00 •Asking questions - Q&A visual: 00:04:00 •Wrap up - data visualization: 00:08:00 •Python in Power BI - Plan of attack: 00:03:00 •Setting up Python for Power BI: 00:03:00 •Transforming data using Python: 00:11:00 •Creating visualizations using Python: 00:08:00 •Violin plots, pair plots & ridge plots using Python: 00:15:00 •Machine learning (BayesTextAnalyzer) using Python: 00:00:00 •Performance & Troubleshooting: 00:03:00 •Introduction: 00:01:00 •Show Empathy & Identify the Requirement: 00:03:00 •Finding the Most Suitable KPI's: 00:02:00 •Choose an Effective Visualization: 00:04:00 •Make Use of Natural Reading Pattern: 00:03:00 •Tell a Story Using Visual Cues: 00:05:00 •Avoid Chaos & Group Information: 00:02:00 •Warp Up - Storytelling with Data: 00:02:00 •Introduction: 00:03:00 •The project data: 00:04:00 •Measures vs. Calculated Columns: 00:15:00 •Automatically creating a date table in DAX: 00:08:00 •CALENDAR: 00:05:00 •Creating a complete date table with features: 00:04:00 •Creating key measure table: 00:03:00 •Aggregation functions: 00:06:00 •The different versions of COUNT: 00:14:00 •SUMX - Row based calculations: 00:09:00 •CALCULATE - The basics: 00:11:00 •Changing the context with FILTER: 00:07:00 •ALL: 00:08:00 •ALL SELECTED: 00:03:00 •ALL EXCEPT: 00:07:00 •How to go on now?: 00:03:00 •Power BI Pro vs Premium & Signing up: 00:04:00 •Exploring the interface: 00:04:00 •Discovering your workspace: 00:03:00 •Connecting Power BI Desktop & Cloud: 00:04:00 •Understanding datasets & reports: 00:03:00 •Working on reports: 00:04:00 •Updating reports from Power BI Desktop: 00:04:00 •Creating and working with workspaces: 00:07:00 •Installing & using a data gateway: 00:13:00 •Get Quick Insights: 00:03:00 •Creating dashboards: 00:04:00 •Sharing our results through Apps: 00:10:00 •Power BI Mobile App: 00:05:00 •Creating the layout for the Mobile App: 00:04:00 •Wrap up - Power BI Cloud: 00:07:00 •Introduction: 00:03:00 •Creating a Row-Level Security: 00:05:00 •Row-Level Security in the Cloud: 00:04:00 •Row-Level Security & Data Model: 00:05:00 •Dynamic Row-Level Security: 00:07:00 •Dynamic Many-to-Many RLS: 00:04:00 •Hierarchical Row-Level Security: 00:13:00 •JSON & REST API: 00:10:00 •Setting up a local MySQL database: 00:14:00 •Connecting to a MySQL database in Power BI: 00:05:00 •Connecting to a SQL database (PostgreSQL): 00:05:00 •Congratulations & next steps: 00:06:00 •The End: 00:01:00 •Resources - Complete Microsoft Power BI 2021: 00:00:00
Everyone has a role to play in ensuring their own and their staff members' health and safety at work. Business owners should always follow health and safety regulations to protect their employees, the community at large, and the economy as a whole. Most organisations prioritise keeping their employees healthy and safe in order to comply with Health and Safety legislation and to ensure that their employees are happy and healthy. Any incidents or injuries in the workplace can have an impact on the well-being of your employees as well as the productivity of your company. For gaining those ideas you can pick a Level 5 Health and Safety course. This course helps you to go through all the knowledge that you need to understand for workplace safety. There are numerous measures you could implement to protect the physical and mental well-being of your employees. This Level 5 Health and Safety course is designed to provide a thorough understanding of the nature of the related sector and your key roles within it. This Level 5 Health and Safety course goes over these measures and important things of health & safety for keeping employees safe. This course is intended for professionals who want to do well in their field. This Level 5 Health and Safety course covers everything you need to know to become a specialist. Learning Outcomes After completing this Level 5 Health and Safety course, you will be able to - Recognize the value and importance of workplace health and safety. Investigate the consequences of bad health and safety. Recognize and mitigate potential workplace risks. Ensure that the workplace is healthy and clean. Investigate common occupational health and safety issues. Determine the responsibilities and roles of supervisors and staff in terms of organizational health and safety. This Level 5 Health and Safety course will cover the most important aspects of safety, such as risk assessment and common dangers, workplace accidents and illnesses, fire, gas, and electrical safety. It also covers essential elements for controlling workplace well-being, such as risk controls and workplace safety hazards. This Level 5 Health and Safety course covers all of the most relevant changes to help you advance in the career path and be a better fit for your chosen Workplace Safety and Health career. This High-quality course is specially designed for employers to help them to maintain safety measures in their workplace. So do not waste time on confusing and grab our course as soon as possible. After completing our Level 5 Health and Safety training, you will be more efficient at work. Why Choose Level 5 Health and Safety Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other courses are included with Level 5 Health and Safety Course 01: Level 5 Health and Safety Course 02: Manual Handling Course Course 03: Working in Confined Spaces ***Other Benefits of this course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 5 Health and Safety course ] This Level 5 Health and Safety course provides employees with a thorough understanding of the most relevant and applicable health and safety issues in the modern workplace. If you are concerned about your mental and physical health and enjoy learning new things, this specialised course is for you. This Level 5 Health and Safety course is designed for those who want to become more responsible employees. The most important workplace health & safety fundamentals should be understood by managers, team leaders, business owners, and all workers at all levels. It is strongly advised that anyone from newcomers to experienced practitioners must regularly revisit critical health and safety issues. By taking this comprehensive Level 5 Health and Safety course, you can achieve your goals and prepare for your ideal profession. Industry experts have designed this course to help you learn quickly and efficiently, at your own pace and convenience. If you are looking for your first job or want to advance your current career in this field, this fully supported distance learning program will make a difference. Enrol today and take the next step towards your personal and professional goals. And at last, the Level 5 Health and Safety course is an excellent way to advance your career. Also this course will help you to climb up the ladder towards your future. So, what have you got to lose? Enrol in this Level 5 Health and Safety course right now! Detailed Course Curriculums ***Level 5 Health and Safety*** Course Curriculum Module 1: Foundations of Safety at Work Module 2: Managing Health and Safety Module 3: Organizing for Health and Safety Module 4: Culture Module 5: Policy Module 6: Risk Assessment Module 7: Workplace Hazards and Risk Control Module 8: Accidents and Emergencies Module 9: Vehicle Hazards and Risk Control Module 10: Fire Prevention and Protection Module 11: Electrical Safety Module 12: Managing the Safety Function -------------- **GIFT Course -------------- **Course 01: Manual Handling Course Course Curriculum Module 1: Introduction and Legislation Health and Safety - What is Manual Handling? Injuries and Health Risk Benefits of Controlling Risks The Manual Handling Operations Regulations Employer Duties Employee Duties HSE Guidance Module 2: Manual Handling Injuries Types of Injury Immediate Injuries Musculoskeletal Disorders Module 3: Risk Assessments for Safe Manual Handling What is a Risk Assessment? Who Should Carry Out a Risk Assessment? Identifying Hazards Factors That Increase the Risk of Harm Deciding Who May be Harmed and How Occupations Most at Risk Evaluating Risks Recording the Significant Findings Reviewing and Updating Results of Your Risk Assessment Module 4: Avoiding and Controlling the Risks Employer Duties Avoiding Manual Handling LITE Reducing the Risk Team Handling Mechanical and Automation Precautions Personal Protective Equipment Module 5: Safe Manual Handling Techniques Lifting and Lowering Techniques Safe Weights for Lifting and Lowering Carrying Risk Assessments and HSE Tools Pushing and Pulling -------------- **Course 02: Working in Confined Spaces Module 1: A Brief Overview Module 2: Laws & Regulations Module 3: Risk Assessment Module 4: Safety Procedure Module 5: Emergency Procedures Assessment Method After completing each module of Level 5 Health and Safety, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Health and Safety course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 5 Health and Safety course is perfect for Students, Fresh Graduates, HR Manager, Business Owner, Team Leader. Requirements There are no specific requirements for this Level 5 Health and Safety course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Health and Safety course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Level 5 Health and Safety course will help you advance your career. After completing the Health and Safety course, you will be able to confidently capture specific knowledge and skills to improve yourself for your professional life, such as - Occupational Safety and Health Specialist Coordinator of Loss Control Safety Manager Environmental Engineer Safety Engineer Safety Consultant Certificates Certificate of completion Digital certificate - Included
Overview In today's digital world, Virtual Assistants (VAs) are in high demand. Many businesses in the UK need skilled VAs to help with various tasks. This means lots of job opportunities for those with the right skills. Our Virtual Assistant course will teach you everything you need to know. You will learn about different types of virtual assistants, essential tools, and must-have skills. We also cover how to manage clients and secure data. This course is perfect if you want to start a new career or improve your current skills. Join our course and step into a growing industry. With our help, you can become a successful Virtual Assistant and find great job opportunities. Start your journey today and make a difference in the digital world. In This Virtual Assistant Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Virtual Assistant skills to help you Acquire a comprehensive understanding of various Virtual Assistant topics and tips from industry experts. Learn in-demand Virtual Assistant skills that are in high demand among UK employers, which will help you to kickstart your career. This Virtual Assistant course covers everything you must know to stand against the tough competition in the Virtual Assistant field. The future is truly yours to seize with this Virtual Assistant. Enrol today and complete the course to achieve a Virtual Assistant certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Virtual Assistant course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Virtual Assistant course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Virtual Assistant course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Virtual Assistant is suitable for anyone aspiring to start a career in Virtual Assistant; even if you are new to this and have no prior knowledge on Virtual Assistant, this course is going to be very easy for you to understand. And if you are already working in the Virtual Assistant field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Virtual Assistant course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Virtual Assistant course has no prerequisite. You don't need any educational qualification or experience to enrol in the Virtual Assistant course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Virtual Assistant course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Virtual Assistant Introduction to Virtual Assistant 00:20:00 Module 02: Different Types of Virtual Assistants Different Types of Virtual Assistants 00:30:00 Module 03: Be a Virtual Assistant Be a Virtual Assistant 00:15:00 Module 04: Must-Have Skills for Virtual Assistants Must Have Skills for Virtual Assistants 00:35:00 Module 05: Essential Tools for a Virtual Assistant Essential Tools for a Virtual Assistant 00:20:00 Module 06: Finding Your Niche Finding Your Niche 00:15:00 Module 07: Get Hired for VA Jobs Get Hired for VA Jobs 00:30:00 Module 08: How to Set VA Business How to Set VA Business 00:30:00 Module 09: Admin Support- a Vital Part of VA Admin Support a Vital Part of VA 00:25:00 Module 10: How to Manage Clients How to Manage Clients 00:15:00 Module 11: Working with a Virtual Team Working with a Virtual Team 00:15:00 Module 12: Data Security Measures Data Security Measures 00:20:00
Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Server 2019 Understand the core competencies and principles of Microsoft Server 2019 Explore the various areas of Microsoft Server 2019 Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert Windows Server 2019 administrator Microsoft Windows Server 2019 - Hands-on Training Part II Course Master the skills you need to propel your career forward in Microsoft Server 2019. This course will equip you with the essential knowledge and skillset that will make you a confident Windows Server 2019 administrator and take your career to the next level. This comprehensive Microsoft windows server course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this Microsoft windows server course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This Microsoft Windows Server 2019 - Hands-on Training Part II course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive course will teach you the theory of effective Microsoft Server 2019 practice and equip you with the essential skills, confidence and competence to assist you in the Microsoft Server 2019 industry. You'll gain a solid understanding of the core competencies required to drive a successful career in Microsoft Server 2019. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for Windows Server 2019 administrator or for people who are aspiring to specialise in Microsoft Server 2019.This Microsoft Windows Server 2019 - Hands-on Training Part II course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Enrol in this Microsoft windows server course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive Microsoft windows server course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this Microsoft Server 2019 can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Microsoft windows servercourse has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Microsoft windows server course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Microsoft windows server course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Building Your Virtual Lab Environment Video - Downloading ISO and OVA Fles for VirtualBox 00:08:00 Video and Lab - Create Virtual Install of Server 2019 Full GUI 00:12:00 Video and Lab - Creating a Virtual Install of Server 2019 Core Using VirtualBox 00:13:00 Video and Lab - Creating a Virtual Install Of Windows 10 Pro Using Virtualbox 00:16:00 Video - Take a Snapshot Of Your Current Configuration 00:04:00 Building a Windows Server 2019 Domain Using PowerShell Video an Lab - Preparing Your Network for Active Directory 00:08:00 Step 1: Rename Your Server Using Powershell 00:03:00 Step 2: Assign a Static IP address Using PowerShell 00:04:00 Step 3: Install the Active Directory Domain Services Role Using Powershell 00:03:00 Step 4: Promote Server 2019 as a Domain Controller Using PowerShell 00:05:00 Step 5: Promote Server Core to a Domain Controller 00:14:00 Step 6: Add a Windows 10 Client to the Domain 00:15:00 Windows Deployment Services Video - Install WDS on a Windows Server 00:16:00 Video - Deploy a Windows 10 Client Using WDS 00:09:00 Operations Master Roles (FSMO) Video and Lab - Transferring FSMO Roles in Active Directory 00:10:00 Video And Lab - Transfer FSMO Roles Using PowerShell 00:07:00 Video and Lab - Seizing the FSMO Roles Using the NTDSUTIL 00:17:00 Disaster Recovery Video and Lab - Mitigating the Loss of Your Forest Root 00:16:00 Video- Resetting the Directory Services Recovery Mode Password 00:03:00 Video - How to Backup and Restore the Windows Registry 00:05:00 Video - Install And Use Windows Server Backup 00:03:00 Video And Lab - Reset a Lost Administrator Password 00:13:00 Monitoring Server 2019 Video and Lab - Monitoring Server Performance 00:13:00 Video - Create a Heads-Up Display Using BgInfo 00:08:00 Video - Overview of the Event Viewer in Windows Server 00:13:00 Server 2019 Advanced Administration Video - Rearm the 180-day Evaluation Period for Windows Server 00:03:00 Video - Create a shared folder Using Windows Server 00:04:00 Video - Disable The Complex Password Policy in Windows Server 00:03:00 Video and lab - Configuring NIC Teaming on Windows Servers 00:10:00 Video and Lab - Network Load Balancing for Windows Servers 00:08:00 Video - NDSUTIL - Resetting the Directory Services Recovery Mode Password 00:03:00 IIS Video and Lab - Create a Website Using IIS on Server 2019 00:19:00 Video - How to turn on website authentication in IIS Windows Server 00:05:00 Video - Improve Website Performance Using Dynamic Compression in IIS 00:04:00 Video - Create a New Virtual Directory In IIS 00:05:00 Video - Change the Default Document Used in IIS 00:04:00 Certificates Services Video and Lab - Create a Self-Signed Certificate in IIS 00:12:00 Video and Lab - Configure Group Policy to Trust a Self-Signed Certificate 00:08:00 Video and Lab - Create Self Signed Certificate and Bind in IIS 00:05:00 Video and Lab - Install and configure Certificate Services 00:09:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Rail Training: Rail Training Are you willing for preparing a rewarding career in rail transportation? If so, then join our exciting rail training course to improve your career opportunities. The rail training course offers comprehensive instruction for individuals pursuing careers in the railway industry. The rail training course covers essential topics such as safety protocols, track maintenance, signaling systems, and customer service. Moreover, this rail training course equips participants with the knowledge and skills needed for success in various railway roles. The rail training course students will gain proficiency in operating equipment, troubleshooting issues, and adhering to industry regulations. Enrol in our Rail Training: Rail Training course for a combination of theoretical learning and hands-on training to unlock your fascination in this sector. With the Rail Training: Rail Training course, you may unlock your potential by joining us on this fascinating educational adventure! Courses including with Rail Training Course 01: Rail Training Course 02: Level 4 Logistics Management Course 03: Facilities Management Course 04: Supply Chain Management Course 05: Manual Handling Training [ Note: Free PDF certificate as soon as completing Rail Training: Rail Training Course] Rail Training: Rail Training Course Curriculum of Rail Training Course Module 01: Introduction to Rail Operations Module 02: Rail Safety and Regulations Module 03: Basics of Rail Infrastructure Module 04: Train Operations and Control Module 05: Customer Service in Rail Module 06: Passenger Safety and Emergency Response Module 07: Environmental Sustainability in Rail Module 08: Career Development in Rail Assessment Method of Rail Training: Rail Training After completing Rail Training: Rail Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Rail Training: Rail Training After completing the Rail Training: Rail Training course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99 Who is this course for? Rail Training: Rail Training The purpose of this Rail Training: Rail Training course is to help those who are interested in improving their knowledge and proficiency in Rail Training: Rail Training essentials. Requirements Rail Training: Rail Training There are no particular requirements for this Rail Training: Rail TrainingCourse because it doesn't call for any specialized training. Career path Rail Training: Rail Training Enrolling in and successfully completing the Rail Training: Rail Training course can lead to a variety of rewarding employment options.
New Manager: New Manager Course Would you desire to advance in your work as a manager? If yes, enrol in our new manager course to build trust and professionalism in the workplace. This new manager course includes sections on operations management, office management, and office administration. Also, this new manager course provides an outline of project management and the duties of a new manager. This new manager course goes into detail on human resource management as well. Moreover, this new manager course will enhance your leadership and management abilities. You will be a company management specialist after finishing this new manager course. Learn how to become a better team leader with our new manager course! Join now! Special Offers of this New Manager: New Manager Course: This New Manager: New Manager Course includes a FREE PDF Certificate. Lifetime access to this New Manager: New Manager Course Instant access to this New Manager: New Manager Course 24/7 Support Available to this New Manager: New Manager Course New Manager: New Manager Course Take your leadership skills to the next level with our New Manager: New Manager course. This New Manager: New Manager course offers in-depth insights into operations management, office management, and office administration, preparing you for success in your new role. Learn the essentials of project management and the critical responsibilities of a New Manager: New Manager and master the art of human resource management. With this New Manager: New Manager course, you'll develop the leadership and management skills needed to excel. Become a company management expert—enroll in our New Manager: New Manager course today and unlock your potential! Who is this course for? New Manager: New Manager Course Those who wish to advance their careers or prepare for their first managerial role should enrol in our new manager course programme. Requirements New Manager: New Manager Course To enrol in this New Manager: New Manager Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our New Manager: New Manager Course. Be energetic and self-motivated to complete our New Manager: New Manager Course. Basic computer Skill is required to complete our New Manager: New Manager Course. If you want to enrol in our New Manager: New Manager Course, you must be at least 15 years old. Career path New Manager: New Manager Course This new manager course fosters progress towards senior management and executive positions by preparing participants for advanced leadership responsibilities.
Unlock the world of programming excellence with our 'Diploma in Python Programming' course. In this dynamic learning journey, you'll delve into the fundamental concepts of Python and emerge as a proficient Python programmer. Whether you're a novice or have some prior coding experience, this course caters to all levels of learners. You'll start with the basics, gradually working your way up to complex Python operations, data structures, and even creating a fun Rock, Paper, and Scissors project. By the end of this course, you'll have a strong grip on Python, be able to write user functions, handle exceptions, explore databases, and much more. Take your first step towards becoming a skilled Python programmer and discover the endless possibilities this versatile language offers. Learning Outcomes Master the foundational concepts of Python programming. Develop essential skills in working with strings, dates, and files using Python. Create user functions, handle exceptions, and install packages. Explore database management using SQLite and interact with the operating system. Gain the knowledge and confidence to run Python programs in different environments, including Jupyter Notebook. Why choose this Python Programming Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Python Programming Diploma for? Aspiring programmers looking to kickstart their coding journey. Professionals seeking to expand their skill set and explore Python. Students aiming to excel in programming and computer science. Anyone curious about the power and versatility of Python as a programming language. Career path Python Programmer: £25,000 - £70,000 Data Analyst: £30,000 - £60,000 Web Developer: £25,000 - £50,000 Software Engineer: £35,000 - £80,000 Machine Learning Engineer: £40,000 - £90,000 Data Scientist: £40,000 - £70,000 Prerequisites This Diploma in Python Programming does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Diploma in Python Programming was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: Introduction to Python Programming Module 01: Course Introduction 00:02:00 Unit 02: Getting Started with Python Module 01: Software Installation 00:02:00 Module 02: Hello World Program 00:06:00 Module 03: Input and Output 00:07:00 Module 04: Calculating Average of 5 Numbers 00:03:00 Unit 03: Conditional Branching with Python Module 01: If Loop In Python 00:06:00 Module 02: Program Using If Else part 1 00:03:00 Module 03: Program Using If Else part 2 00:08:00 Module 04: Program for Calculator 00:02:00 Module 05: Program Using For Loop 00:08:00 Module 06: For Table 00:05:00 Module 07: For loop and Mathematical Operator in Python 00:04:00 Module 08: Factorial of Number Using Python 00:06:00 Module 09: Program Using While 00:05:00 Module 10: While Loop Example 00:07:00 Module 11: Tasks for Practice 00:02:00 Unit 04: Importing external/internal library in python Module 01: Importing Library in Python 00:07:00 Unit 05: Project Rock Paper and Scissors Module 01: Rock Paper and Scissor Game 00:06:00 Unit 06: Strings Operation in Python Module 01: Program Using String part 1 00:05:00 Module 02: Program using String 2 00:06:00 Module 03: Program Using String 3 00:06:00 Module 04: Program Using String part 4 00:03:00 Unit 07: Date and time in Python Module 01: Use of Date and Time part 1 00:05:00 Module 02: Use of Date and Time part 2 00:05:00 Unit 08: File Handling, read and write using Python Module 01: File Handling Part 1 00:08:00 Module 02: File Handling Part 2 00:07:00 Unit 09: Data Storage Structures, Tuple, List and Dictionary Module 01: Tuple in Python Part 1 00:10:00 Module 02: Tuple in Python Part 2 00:07:00 Module 03: Using Lists part 1 00:07:00 Module 04: Using List part 2 00:12:00 Module 05: Using Lists part 3 00:06:00 Module 06: Using Lists part 4 00:08:00 Module 07: Using Lists part 5 00:02:00 Module 08: Use of Dictionary Part 1 00:04:00 Module 09: Use of Dictionary Part 2 00:05:00 Module 10: Use of Dictionary Part 3 00:08:00 Module 11: Use of Dictionary Part 4 00:07:00 Unit 10: Writing user functions in Python Module 01: Function in Python Part 1 00:06:00 Module 02: Function in Python Part 2 00:05:00 Module 03: Function in Python Part 3 00:04:00 Module 04: Function in Python Part 4 00:07:00 Module 05: Function in Python Part 5 00:08:00 Unit 11: Sending mail Module 01: Send Email 00:09:00 Unit 12: Import Tricks in Python Module 01: Import Study part 1 00:07:00 Module 02: Import Study part 2 00:03:00 Unit 13: Import Operating System and Platform Module 01: Importing OS 00:06:00 Module 02: Import Platform 00:05:00 Unit 14: Exceptions handling in python Module 01: Exception in Python part 1 00:11:00 Module 02: Exception in Python part 2 00:07:00 Module 03: Exception in Python part 3 00:05:00 Unit 15: Installing Packages and Scheduling In Python Module 01: Installing Packages using built in package manager 00:08:00 Module 02: Scheduler in Python 00:05:00 Unit 16: Data Base In Python using sqlite Module 01: Data Base 1 00:08:00 Module 02: Data Base 2 00:09:00 Module 03: Data Base 3 00:08:00 Module 04: Data base 4 00:07:00 Module 05: Data Base 5 00:06:00 Unit 17: Running Program from Command Prompt and jupyter Notebook Module 01: IDE_1 00:05:00 Module 02: IDE_2 00:07:00 Unit 18: Conclusion Module 01: Conclusion 00:02:00 Resources Resources - Diploma in Python Programming 00:00:00 Assignment Assignment - Diploma in Python Programming 00:00:00 Recommended Materials Workbook - Diploma in Python Programming 05:14:00
This course is designed for beginner-level students to create their first voice assistant in Python. If you have the questions: How to create a chatbot in Python? How to build a virtual assistant with Python? Then you are on the right course. This is a great small project to get you started (even if you have little or no prior knowledge in python) and a learning opportunity.
Description: The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Legal Office Administration Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 00:01:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00 Final Exam Final Exam- Office Admin and Legal Secretary Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00