4264 Operations courses delivered Online

This workshop has been designed to help managers understand their responsibilities and what they need to do to ensure compliance with current workplace legislation - including the fire safety and CDM regulations. The day will cover the legal background - including an appreciation of how safety legislation has evolved and why; the logic behind recent developments and the implications for staff and employers; key areas of current legislation; roles and responsibilities in health and safety management, including monitoring contractors and suppliers effectively; implementing sound health and safety policies and procedures; getting staff on board, and implementing effective systems. Also, recognising potential risks and hazards and developing strategies to minimise their impact in the workplace. This course will give participants an understanding of: The broader context of the key areas of health and safety regulation which apply to your organisation Existing health and safety practice and guide them in how to shape and implement an effective health and safety policy What they should do and the procedures to support it Potential areas of risk in the workplace - and how to take action to minimise the threat to staff safety How sound health and safety processes can contribute to business performance 1 Understanding the workplace legislation Overview of health and safety and workplace legislation Compliance, the role of the facilities manager, and who is accountable? Breakout session to discuss where we are now and to highlight issues of concern Applying required policies and procedures Developing and implementation/review of the safety policy Communicating with users, clients and contractors Health and safety manual 'Selling' health and safety 2 Key legislation - a practical working guide Asbestos Regulations Construction (Design and Management) Regulations 2007 / 2015 Control of Substances Hazardous to Health (COSHH) Regulations Disability Discrimination Act (DDA) Display Screen Equipment (DSE) Regulations 1992 Electricity at Work Regulations 1989 Fire Precautions (Workplace ) Regulations 2006 Health and Safety (Consultation with Employees) Regulations 1996 Health and Safety (First Aid) Regulations 1981 Health and Safety at Work etc. Act 1974 Management of Health and Safety at Work Regulations 1992 Manual Handling Operations Regulations 1992 Portable Appliance Testing (PAT) Provision and Use of Work Equipment Regulations 1992 REACH - Registration, Evaluation, Authorisation and restriction of Chemicals Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations (RIDDOR) 1995 Waste Electrical and Electronic Equipment (WEEE) Regulations 2006 Work Equipment Regulations 3 Controlling contractors Understanding the Regulations Selecting and assessing contractors Understanding and setting accountability Why a method statement? How to apply a permit to work system Safe systems of work Round-table discussion to bring out issues from participants' own experience 4 Risk assessment Understanding your hazards Identifying specialist areas How to undertake these assessments Implementation of sound systems and processes Syndicate exercise identifying where assessments are needed and carrying out assessments 5 Keeping the work environment safe Sick building syndrome and legionella Asbestos Waste management Pest control Provisions for first aid Accident reporting and investigation At-work driver safety Security 6 Fire safety Understanding the Regulatory Reform Fire Safety Order Fire certificates The fire risk assessment Testing fire-fighting equipment? Emergency procedures Workshop to examine the procedures for dealing with different types of emergencies 7 Ergonomics programme Ergonomics - important or irrelevant? Are you complying with HSE regulations? Furniture and equipment Display screen equipment assessments Homeworking - your concern or not? Syndicate exercise to review what to do when relocating or refurbishing an office 8 Inspecting and auditing Role of Health and Safety Executive Inspectors - 'be prepared' FM role Staff/trade union involvement Independent audits Records and reports Communicating the results 9 Action plan Participants to list actions they need to take after the course

The course will provide a comprehensive overview of Consul and its capabilities, including deploying a single data center, registering services using service discovery, and accessing Consul Key/Value (KV). It is designed for individuals who possess basic terminal skills and have an understanding of application and data center/cloud networking architectures for running applications.

Enrol in this Nonprofit Training Courses for Staff, Boards, and Volunteers bundle and earn free certificates in 21 subjects, including Grant Writing, Fundraising, Charity Accounting, Bid Writing, Digital Marketing, Ethical Leadership, Team Management Skills, and many more!

Running a food business isn’t just about serving dishes that delight—it's about making sure every bite is safe to eat. This Supervising Food Safety in Catering course takes a sharp look at what it really means to maintain excellent food hygiene at a supervisory level. Whether you manage a team in a bustling catering environment or oversee operations from a distance, this course gives you the knowledge to keep things shipshape, from storage and preparation to staff training and legal responsibilities. Delivered entirely online, the course is ideal for those looking to sharpen their understanding of food safety legislation, hazard control, and risk management without stepping foot in a classroom. You’ll explore everything from contamination risks to how to establish and maintain a culture of food safety in your team. It's professional, detailed, and built to keep you in control—because when it comes to food, cutting corners is never on the menu. Our Supervising Food Safety in Catering course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Supervising Food Safety in Catering QLS Bundle Includes the following Courses Course 01: Diploma in Supervising Food Safety in Catering at QLS Level 3 Course 02: Level 3 HACCP for Catering Key Features of Supervising Food Safety in Catering Eligibility for QLS endorsed certificate upon successful completion of the Supervising Food Safety in Catering course Free CPD Accredited Course Fully online, interactive Supervising Food Safety in Catering course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Supervising Food Safety in Cateringtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Supervising Food Safety in Catering course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Supervising Food Safety in Catering course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Supervising Food Safety in Catering course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Supervising Food Safety in Catering course, learners will be able to order an endorsed certificate, titled: [Diploma in Supervising Food Safety in Catering at QLS Level 3], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Supervising Food Safety in Catering basics. Requirements No prior degree or experience is required to enrol in this Supervising Food Safety in Catering course. Career path This Supervising Food Safety in Catering Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Enhance your leadership skills with this CPD-accredited Diploma. Master team management, conflict resolution & decision-making for career growth.

The Accounts Payable Clerk Crash Course is your passport to a thriving finance career. Our premium course gives thorough knowledge about accounts payable clerk duties. It includes every detail about the accounts payable process.

This is a comprehensive and practical Apache Spark course. In this course, you will learn and master the art of framing data analysis problems as Spark problems through 20+ hands-on examples, and then scale them up to run on cloud computing services. Explore Spark 3, IntelliJ, Structured Streaming, and a stronger focus on the DataSet API.

Super Saver Offer; Save Now- £401! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Piping & Instrumentation Diagram (P&ID) Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Piping & Instrumentation Diagram (P&ID) substantial and easier than ever! The Piping & Instrumentation Diagram (P&ID) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Piping & Instrumentation Diagram (P&ID) course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Piping & Instrumentation Diagram (P&ID) course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** INTRODUCTION Introduction ABOUT P&ID's What's a P&ID ? Why is a P&ID so important ? Who uses P&ID's ? How do P&ID's look like ? INTRODUCTION TO P&ID READING Introduction- PID READING Anatomy of a P&ID The title block The drawing scale The grid system The revision block Changes Notes and legends BASIC P&ID SYMBOLS Valve symbols Valve actuator symbols Control valve designations Standards and conventions for valve status Process equipment symbols Piping symbols Pipe fitting symbols Isolating, venting & draining symbols for ease of maintenance Instrumentation Sensing devices and detectors Location symbols Modifiers and transmitters Indicators and recorders Controllers LET'S GET SOME PRACTICE : BASIC P&ID SYMBOLS Example #1 : Identifying process equipment and flow paths Example #2 : Identifying valve position and failure mode Example #3 : Identifying the symbols P&ID DESIGNATION CODES Piping designation code Equipment designation code Instrument designation code Miscellaneous designation codes THE IMPORTANCE OF PROCESS CONTROL The process Process control CONTROL THEORY BASICS The control loop Process control terms BASIC PROCESS CONTROL SYSTEMS (BPCS) Control loops : Feedback control Pressure control loops Flow control loops Level control loops Temperature control loops Multi-variable loops Feedforward control Feedforward + Feedback Cascade control Split range control Operations on control signals Ratio control Batch control Selective control ADVANCED PROCESS CONTROL Do we need to control at all ? Principles of equipment-wise control Pipe control system Control of a single pipe Control of pressure in a pipe Control of flow in a pipe Flow merging Flow splitting Centrifugal pump control Control valve vs Variable Frequency Drive (VFD) for centrifugal pumps Minimum flow control for centrifugal pumps Positive displacement pump control Control by a recirculation pipe for PD pumps Variable Speed Drive (VSD) control for PD pumps Control by stroke adjustment for PD pumps Compressor control system Compressor capacity control Compressor anti-surge control Heat transfer equipment control Heat exchanger direct control system Heat exchanger bypass control system Reactor temperature control Air cooler control Heat exchanger for heat recovery Heat exchanger back pressure control Basic fired heater control Complex fired heater control Container and vessel control Container blanket gas control SAFETY INSTRUMENTED SYSTEMS (SIS), INTERLOCKS AND ALARMS Safety strategies Concept of Safety Instrumented Systems (SIS) SIS actions and types SIS extent SIS requirement Anatomy of a SIS SIS element symbols SIS primary elements : Sensors SIS final elements Switching valve actuator arrangements Valve position validation Merging a switching valve and a control valve SIS logics Showing safety instrumented functions on P&ID's Discrete control Alarm system Anatomy of alarm systems Alarm requirements Alarm system symbology in P&ID's Concept of common alarms Fire and Gas Detection Systems (FGS) Electric motor control P&ID representation of commands and responses P&ID representation of inspection and repair P&ID example of electro-motor control P&ID EXAMPLES : LET'S GET SOME PRACTICE example #1 : Legend and specifications example #2 : Hydrogen delivery station example #3 : Acid system example #4 : Centrifugal pump example #5 : Utility station example #6 : Waste water filter example #7 : Steam separator example #8 : Flare knock-out drum example #9 : Centrifugal compressor example #10 : Hydrogen production from shale gas example #11 : Fired heater Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This Course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Disclaimer: Please note that Piping & Instrumentation Diagram (P&ID) Training provides valuable and significant theoretical training for all. However, it does not offer official qualifications for professional practices. Always check details with the appropriate authorities or management. Requirements The Piping & Instrumentation Diagram (P&ID) program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Piping & Instrumentation Diagram (P&ID) course allows you to study at your own speed and grow a quality skillset. Career path After completing this Piping & Instrumentation Diagram (P&ID) Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Piping & Instrumentation Diagram (P&ID) Training at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Piping & Instrumentation Diagram (P&ID) Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you ready to embark on an enlightening journey of wisdom with the Six Sigma & Project Management bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Six Sigma, Project Management & Quality Management. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Diploma in Lean Process and Six Sigma Course 02: Advance Lean Six Sigma Black Belt Course Course 03: Lean Six Sigma: Toolkit Course 04: Project Management Course 05: Team Management Level 5 Course 06: Fundamentals of Quality Management Course 07: Process Improvement Course 08: Process Mapping: Toolkit Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Six Sigma, Project Management & Quality Management bundle illuminate your path to wisdom. The Six Sigma, Project Management & Quality Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Six Sigma, Project Management & Quality Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Six Sigma & Project Management bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Six Sigma, Project Management & Quality Management community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Six Sigma & Project Management bundle. Establish robust bases across each course nestled within the Six Sigma & Project Management bundle. Decipher intricate concepts through the articulate content of the Six Sigma & Project Management bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Six Sigma & Project Management bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Six Sigma & Project Management bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Six Sigma & Project Management bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Six Sigma & Project Management bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Six Sigma & Project Management bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Six Sigma & Project Management journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Six Sigma & Project Management Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements To enrol in this Six Sigma, Project Management & Quality Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Armed with the Six Sigma & Project Management bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Six Sigma & Project Management bundle lays a solid groundwork. Certificates CPD QS PDF Certificates Digital certificate - £4.99 CPD QS Hardcopy Certificate Hard copy certificate - £11.99

Description: The purpose of the Business and Leadership Management Diploma course is to teach you the essential business management skill and leadership management so that you can utilise the skills in your business. The Business Management skills include the concepts of process management, strategic planning, Gap Analysis Process, lean process, business branding, business strategy and more. The part also shows you how to write business documents, business report, etc. The next part of the course deals with the leadership management techniques and guides you to lead a team efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business and Leadership Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Leadership Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:30:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Getting There 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Business Report Writing The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Leadership Basics The Leadership Gene of HR Management 01:00:00 Becoming a Great Leader 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership Management Who is a Leader 00:30:00 Leadership Qualities 00:30:00 Leadership Skills 00:30:00 The Most Effective Leadership Styles 00:30:00 Leadership Principles 01:00:00 Handling Opposition in your leadership 00:30:00 So What Do Followers look for in their Leaders? 00:30:00 Wrapping Up 00:15:00 Women and Leadership Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Business and Leadership Management Diploma 00:30:00 Final Exam Final Exam- Business and Leadership Management Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00