3593 Operations courses in Ince-in-Makerfield delivered On Demand

Are you looking to enhance your Hospitality Management Diploma skills? If yes, then you have come to the right place. Our comprehensive course on Hospitality Management Diploma will assist you in producing the best possible outcome by mastering the Hospitality Management Diploma skills. The Hospitality Management Diploma course is for those who want to be successful. In this course, you will learn the essential knowledge needed to become well versed in Hospitality Management. Learning Goals: Learn about the key roles of hospitality management Get an overview of the hotel industry Selection Training and Recruitment Process in Hospitality Industry How to manage front office operations How to manage housekeeping, engineering and security operations How to Manage Service Quality in the Hospitality Industry Travel and tourism business marketing Accounting in the Hospitality Industry E-hospitality and technology usage and strategies Key Feature of Hospitality Management Diploma : Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee. Hospitality Management Diploma Course Curriculum: Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hospitality Management Diploma course. Requirements To enrol in this Hospitality Management Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Hospitality Management Diploma, such as- Hotel Manager Hospitality Account Manager Director of Operations Hospitality Supervisor Human Resources Advisor Explore each of the roles available and how you can start your career in this platform. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses in A Single Payment. With the increased regulatory scrutiny on financial transactions, the significance of KYC has soared, not just as a regulatory requirement but as a vital business practice. In the UK alone, financial crimes have been on a rise, with KYC non-compliance fines reaching over £360 million in recent years. This KYC Bundle provides foresight into the evolution of KYC and AML methodologies, preparing learners for emerging trends and technologies. Client Due Diligence will teach the process of continual evaluation of customer documents and information, as well as account monitoring to guarantee compliance. In addition, you will get knowledge about how to evaluate client risk, comply with anti-money laundering (AML) rules, and accurately pinpoint a customer's identity, financial activity, and level of risk through this course. Furthermore, you will master KYC, AML, and DPR for business operations in the UK to advance in the field. Understanding the regulatory requirements pertinent to your target sector in great detail is essential to become a KYC analyst. With a single payment, you will gain access to KYC course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This KYC Bundle Package includes: Main Course: Diploma in Know Your Customer at QLS Level 3 10 Additional CPD Accredited Premium Courses - Course 01: Customer Service Training Course 02: Effective Methods of Public Speaking and Presentation Skill Course 03: Compliance Management Course Course 04: Financial Analysis Course Course 05: Anti-Money Laundering (AML) Course 06: Functional Skills English Course 07: Customer Relationship Management Course 08: Sales and Marketing Coordinator Course 09: Workplace Productivity Course Course 10: Online Time Management Training Learning Outcomes of this Bundle: Understand the foundational principles of KYC and its importance in today's financial sector. Gain expertise in Customer Due Diligence and its critical role in KYC compliance. Comprehend the intricacies of AML regulations and how they intertwine with KYC practices. Learn the specific KYC and AML regulatory requirements for UK business operations. Identify industry-specific regulations and the obligation to adhere to KYC standards. Anticipate future trends in KYC compliance and prepare for advancements in the field. Why Choose Our Bundle? You will receive a free certificate from the Quality Licence Scheme Get a free student ID card with KYC Training Get instant access to this KYC course. Learn from anywhere in the world This is an affordable and simple to understand The KYC is an entirely online, interactive lesson with voiceover audio Lifetime access to the KYC course materials The KYC comes with 24/7 tutor support So enrol now in this KYC: Know Your Customer Today to advance your career! Take a step toward a brighter future! Here is the curriculum breakdown of main QLS Course of this KYC bundle: Diploma in Know Your Customer at QLS Level 3 Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Assessment Process After completing an online module from KYC bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Know Your Customer at QLS Level 3 exams. CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This KYC bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Perfect for Financial compliance officers Risk management professionals Business operation managers Data privacy specialists Banking sector employees Fintech entrepreneurs Requirements No prior background or expertise is required for this KYC bundle. Career path After completing the bundle, you can develop experience and knowledge of a range of healthcare settings or job sectors such as: KYC Specialist Compliance Analyst Risk Manager Data Privacy Officer AML Investigator Financial Advisor Certificates Diploma in Know Your Customer - KYC at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD .

🚧 Unlock Your Career Potential with Banksman & Traffic Marshal Training 🚧 Are you looking to enhance your career prospects in the construction or logistics industry? Do you want to acquire the skills and knowledge needed to ensure safety and efficiency on worksites? Look no further! Our Banksman & Traffic Marshal Training course is the key to unlocking new opportunities and taking your career to the next level.   👷‍️ Why Choose Banksman & Traffic Marshal Training? 👷‍️ In today's fast-paced and high-risk work environments, the role of a banksman and traffic marshal is more crucial than ever. These professionals play a vital role in maintaining safety standards and facilitating the smooth flow of operations on construction sites, warehouses, and other industrial settings. By enrolling in our comprehensive training program, you'll gain invaluable skills and certifications that will make you an indispensable asset to any employer.   Benefits of Taking Our Course: Safety First: Learn how to effectively manage vehicle and pedestrian traffic to prevent accidents and injuries in the workplace. Our course covers essential safety protocols and best practices endorsed by industry standards. Enhanced Communication Skills: Effective communication is key to successful traffic management. Our training will equip you with the necessary communication techniques to coordinate with drivers, machinery operators, and other personnel, ensuring seamless operations. Legal Compliance: Stay up-to-date with relevant laws, regulations, and industry standards governing traffic management and safety. Our course will provide you with a comprehensive understanding of your legal responsibilities as a banksman or traffic marshal. Career Advancement: Acquiring certification in banksman and traffic marshal training will significantly enhance your employability and open doors to exciting career opportunities. Whether you're starting your career or seeking advancement, our course will give you a competitive edge in the job market.   🎯 Who is This For? 🎯 Our Banksman & Traffic Marshal Training course is designed for individuals who work or aspire to work in roles that involve traffic management and safety oversight. Whether you're a construction worker, warehouse operative, site supervisor, or aspiring to any related position, this course is perfect for you. No prior experience is required - just a willingness to learn and a commitment to safety.   Career Path Upon completing our Banksman & Traffic Marshal Training course, you'll be equipped with the skills and certifications needed to pursue a variety of rewarding career paths, including: Banksman/Traffic Marshal: Take on roles dedicated to managing vehicle and pedestrian traffic on construction sites, warehouses, ports, and other industrial environments. Site Supervisor: With your enhanced safety and communication skills, you'll be well-positioned to step into supervisory roles overseeing site operations and ensuring compliance with safety regulations. Health & Safety Officer: Expand your career prospects by specializing in health and safety management within the construction, logistics, or manufacturing sectors. Training and Consulting: Share your expertise by becoming a certified trainer or consultant, helping organizations improve their traffic management practices and safety culture.   🏗️ Enroll Today and Secure Your Future! 🏗️ Don't miss out on the opportunity to boost your career prospects and become a trusted leader in workplace safety. Our Banksman & Traffic Marshal Training course provides the knowledge, skills, and certifications you need to thrive in dynamic and demanding work environments. Take the first step towards a brighter future - enroll today and embark on a journey towards success!   FAQ (Frequently Asked Questions) - Banksman & Traffic Marshal Training Q1: What is Banksman & Traffic Marshal Training? Banksman & Traffic Marshal Training is a specialized course designed to educate individuals on the safe and efficient management of vehicle movements in various work environments. It covers essential skills and knowledge required to guide and supervise vehicles, ensuring the safety of pedestrians and workers in areas where vehicles operate. Q2: Who should attend Banksman & Traffic Marshal Training? This training is essential for anyone involved in directing or overseeing vehicle movements on construction sites, warehouses, factories, or any other location where vehicles are present. It is particularly relevant for site supervisors, construction workers, warehouse staff, and anyone responsible for coordinating vehicle traffic. Q3: What topics are covered in Banksman & Traffic Marshal Training? The training typically covers a range of topics including the role and responsibilities of a banksman or traffic marshal, communication techniques for directing vehicles safely, understanding vehicle blind spots and limitations, risk assessment and hazard identification, emergency procedures, and relevant legislation and regulations. Q4: What are the benefits of Banksman & Traffic Marshal Training? Completing this training provides individuals with the skills and knowledge to effectively manage vehicle movements, reducing the risk of accidents and injuries in the workplace. It also helps organizations comply with health and safety regulations, improves overall site safety, and enhances efficiency by ensuring smooth traffic flow. Q5: How long does Banksman & Traffic Marshal Training typically last? The duration of the training can vary depending on the training provider and the specific requirements of the participants. Typically, Banksman & Traffic Marshal Training courses range from half-day sessions to full-day workshops, providing comprehensive instruction and practical exercises to reinforce learning. Course Curriculum Module 1 Basic Traffic Management Basic Traffic Management 00:00 Module 2 Traffic Marshal Procedures Traffic Marshal Procedures 00:00 Module 3 Advanced Traffic Management and Control Techniques Advanced Traffic Management and Control Techniques 00:00 Module 4 Traffic Marshal Safety and First Aid Traffic Marshal Safety and First Aid 00:00 Module 5 Traffic Marshal Operations and Management Traffic Marshal Operations and Management 00:00 Module 6 Advanced Traffic Marshal Techniques and Strategies Advanced Traffic Marshal Techniques and Strategies 00:00 Module 7 Traffic Marshal Safety and Health Traffic Marshal Safety and Health 00:00 Module 8 Traffic Marshal Ethics and Professionalism Traffic Marshal Ethics and Professionalism 00:00 Module 9 Traffic Marshal Operations Traffic Marshal Operations 00:00

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Course Overview: Crack the Business Efficiency Code: Diploma in Lean Process and Six Sigma Millions saved, empires built. That's the power of Lean Process and Six Sigma. This isn't just a course; it's your launchpad. Go deeply into Lean's core: grasp its culture, principles, and value vs. waste. Master Value Stream Mapping and unlock the magic of flow and pull. Then, conquer Six Sigma. Master each phase, from defining problems to controlling solutions. Become the cost-saving genius and the efficiency expert. Enrol now. Lead the business transformation. Key Features of the Course: CPD certificate upon successful completion. 24/7 Learning Assistance for continuous guidance. Engaging and contemporary learning materials. Who is This Course For? This diploma in Lean Process and Six Sigma is ideal for aspiring process improvement specialists, business analysts, managers, and those keen to understand the intricacies of Lean and Six Sigma for organisational enhancement. Learning Outcome Gain an insightful understanding of the lean methodology. Recognise the intrinsic values and principles of Lean Culture. Discern the Five Principles of Lean and their application. Distinguish between Value and Waste in processes. Master the art of Value Stream Mapping (VSM). Learn the Principles of Flow and Pull. Acquire a comprehensive overview of Six Sigma. Navigate through the Six Sigma phases from Define to Control with confidence. Why Enrol in This Course: Stay ahead in the dynamic world of business by mastering process improvement skills. This Diploma in Lean Process and Six Sigma is a top-reviewed offering that has recently been updated and aligned with the latest trends. It is your ticket to achieving operational excellence. Requirements: Basic understanding of business processes. Familiarity with management principles is beneficial but optional. Career Path: Lean Process Consultant - Avg. UK salary: £45,000. Six Sigma Specialist - Avg. UK salary: £50,000. Operations Analyst - Avg. UK salary: £42,000. Quality Assurance Manager - Avg. UK salary: £55,000. Process Improvement Manager - Avg. UK salary: £53,000. Business Process Manager - Avg. UK salary: £52,000. Continuous Improvement Director - Avg. UK salary: £70,000. Certification: Learners will be awarded an accredited CPD certificate upon completing the Diploma in Lean Process and Six Sigma course. Course Curriculum 12 sections • 12 lectures • 03:31:00 total length •Understanding Lean: 00:22:00 •The Lean Culture: 00:19:00 •The Five Principles of Lean: 00:10:00 •Value and Waste: 00:19:00 •Value Stream Mapping (VSM): 00:19:00 •The Principles of Flow and Pull: 00:14:00 •Overview of Six Sigma: 00:12:00 •The Define Phase: 00:17:00 •The Measure Phase: 00:21:00 •The Analyse Phase: 00:23:00 •The Improve Phase: 00:21:00 •The Control Phase: 00:14:00

🛍️ Store Assistant Training Course Overview: Excelling in Retail Excellence Ready to embark on a rewarding journey in the retail industry? Our comprehensive 'Store Assistant Training Course' is crafted to equip you with the skills and knowledge essential for success in the dynamic world of retail. From store operations to customer service, this course covers it all to transform you into a proficient and customer-focused store assistant. 🎓 Module 1: Introduction to Retail Industry Begin your retail adventure with a deep dive into the vibrant and ever-evolving retail landscape. Understand the key players, market trends, and the fundamental principles that shape the industry. Get ready to navigate the exciting challenges of retail with confidence. 🏢 Module 2: Store Operations Uncover the inner workings of a retail store, from inventory management to merchandising and beyond. Learn the art of effective organization and optimization of store spaces to create a seamless and customer-friendly shopping environment. 🛒 Module 3: Product Knowledge Become a product expert! This module focuses on enhancing your knowledge about the products you sell. From features and benefits to understanding customer needs, gain the expertise to assist customers in making informed purchasing decisions. 💰 Module 4: Sales Techniques Refine your sales skills and discover the art of persuasion. Explore effective sales techniques, including upselling and cross-selling strategies, to maximize revenue and provide customers with a personalized shopping experience that keeps them coming back. 🤝 Module 5: Customer Service Elevate your customer service game to new heights. Understand the importance of building strong customer relationships, handling inquiries, and resolving issues with a smile. Learn to exceed customer expectations and create a positive and lasting impression. 🌟 Why Choose Our Store Assistant Training Course? Practical Learning: Hands-on exercises and real-world scenarios for practical skill development. Industry-Relevant Content: Stay updated on the latest trends and customer expectations in the retail sector. Experienced Instructors: Learn from seasoned retail professionals with a wealth of industry knowledge. Career Advancement: Open doors to diverse opportunities within the retail industry. 🛒 Enroll Now and Transform Your Retail Career! Don't miss the chance to embark on a fulfilling career as a skilled store assistant. Our Store Assistant Training Course is designed to equip you with the expertise needed to excel in the competitive retail landscape. Enroll now and unlock the keys to success in this dynamic and customer-centric industry! Course Curriculum Module 1_ Introduction to Retail Industry. Introduction to Retail Industry. 00:00 Module 2_ Store Operations. Store Operations. 00:00 Module 3_ Product Knowledge. Product Knowledge. 00:00 Module 4_ Sales Techniques. Sales Techniques. 00:00 Module 5_ Customer Service. Customer Service. 00:00

Step into the realm where spaces transform into sanctuaries of productivity, safety, and sustainability. Welcome to the gateway of Facilities Management, where every corner tells a story of seamless operations and optimal utilization. Embrace the art of orchestrating environments with finesse and precision as you embark on the Level 3 Certificate in Facilities Management. Unlock the secrets to maximizing the potential of spaces, from the boardroom to the boiler room. Delve into a world where every module of Level 3 Certificate in Facilities Management unveils a new facet of facility optimization, from space management to sustainable practices. With a curriculum designed to ignite innovation and strategic thinking, this Level 3 Certificate in Facilities Management course is your ticket to mastering the complexities of Facilities Management. Dive deep into the intricacies of workplace services, human resource and Facilities management, and project execution with our Level 3 Certificate in Facilities Management course. Discover the power of effective vendor relationships and the nuances of health and safety protocols in the Level 3 Certificate in Facilities Management. From maintenance strategies to succession planning, equip yourself with the skills to navigate the ever-evolving landscape of facility management with confidence and proficiency through the Level 3 Certificate in Facilities Management. Join us on a journey where theory meets practice in the Level 3 Certificate in Facilities Management, and imagination knows no bounds. Elevate your understanding, expand your horizons, and emerge as a leader in the dynamic world of Facilities Management. Learning Outcomes of Facilities Management course: Develop a comprehensive understanding of Facilities Management principles and practices. Master the art of space optimization, workplace service and other Facilities management. Acquire proficiency in human resource management and contract negotiation. Implement sustainable practices for long-term facility viability. Navigate maintenance and repair challenges with efficiency and effectiveness. Cultivate strategic thinking for business development and succession planning. Level 3 Certificate in Facilities Management Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Level 3 Certificate in Facilities Management course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Level 3 Certificate in Facilities Management course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Level 3 Certificate in Facilities Management course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Facilities Management The Level 3 Certificate in Facilities Management is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Facilities Management, like - Who is this Facilities Management course for: Property Managers Facilities Coordinators Operations Managers Building Supervisors Facilities Planners Requirements Level 3 Certificate in Facilities Management To enrol in this Level 3 Certificate in Facilities Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Facilities Management Career Path: Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Level 3 Certificate in Facilities Management course. Embrace the journey ahead in Level 3 Certificate in Facilities Management. Facilities Manager Property Manager Operations Director Facility Coordinator Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Embark on a transformative journey with our comprehensive 'Business Management' course, meticulously designed to mould tomorrow's leaders. Picture yourself at the helm of dynamic business operations, steering through the intricate world of management with ease and confidence. Our course, spanning 21 carefully curated modules, commences with an insightful introduction to business management, laying a robust foundation for your professional aspirations. Progress through a diverse array of topics including operations, strategic analysis, project management, and business development. Delve into the nuances of managing risk, quality, and human resources, coupled with enhancing your communication, negotiation, and organisational skills. This course is not just a learning path; it's a gateway to mastering the art of effective business management, equipping you with the tools to thrive in any corporate landscape. Our curriculum is crafted to provide a panoramic view of the business world. From the initial steps of understanding business analysis to mastering the subtleties of customer service and conflict management, each module is a stepping stone towards your success. Learn how to manage cash and credit, forecast operations, and ensure performance excellence. The course integrates essential skills like time management, motivation strategies, and counselling, preparing you for the multifaceted challenges of the modern business environment. By the end of this journey, you will not only possess a profound understanding of business management but also the practical acumen to apply your knowledge effectively. Learning Outcomes Develop a comprehensive understanding of various business management aspects, from operations to strategic planning. Gain proficiency in analyzing business environments and formulating effective strategies. Master the art of leading projects, managing risks, and ensuring quality in business processes. Acquire advanced communication, negotiation, and organisational skills pertinent to a managerial role. Understand and implement effective human resource management, including motivation and conflict resolution techniques. Why choose this Business Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Business Management course for? Aspiring managers seeking a thorough grounding in diverse business management aspects. Individuals aiming to enhance their strategic analysis and project management capabilities. Entrepreneurs looking to gain insights into business development and succession planning. Professionals focused on improving their skills in risk management and quality assurance. Anyone interested in developing superior communication, negotiation, and leadership skills. Career path Business Analyst - £30,000 - £50,000 Operations Manager - £35,000 - £55,000 Project Manager - £40,000 - £60,000 Human Resources Manager - £38,000 - £58,000 Quality Assurance Manager - £36,000 - £56,000 Risk Manager - £45,000 - £65,000 Prerequisites This Business Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Business Management Introduction to Business Management 00:25:00 Module 02: Operations Management Operations Management 00:24:00 Module 03: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Project Management Project Management 00:19:00 Module 06: Business Development and Succession Planning Business Development and Succession Planning 00:24:00 Module 07- Business Process Management Business Process Management 00:44:00 Module 08: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Management of Cash and Credit Management of Cash and Credit 00:19:00 Module 11: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 12: Quality Management Quality Management 00:21:00 Module 13: Communication Skills Communication Skills 00:25:00 Module 14: Business Environment Business Environment 00:16:00 Module 15: Organisational Skills Organisational Skills 01:16:00 Module 16: Negotiation Techniques Negotiation Techniques 00:16:00 Module 17: Human Resource Management Introduction to Business Management 00:25:00 Module 18: Motivation and Counselling Motivation and Counselling 00:19:00 Module 19: Customer Service Customer Service 00:16:00 Module 20: Time Management Time Management 00:40:00 Module 21: Conflict Management Conflict Management 00:14:00 Assignment Assignment - Business Management 00:00:00