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1169 Operations Management courses delivered Online

Required Skills and Attitudes for Trainee Train Drivers

By NextGen Learning

Imagine waking up every morning, knowing that you are responsible for transporting hundreds of people safely and efficiently to their destinations. As a train driver, you have a critical role in society, and our Trainee Train Driver Course equips you with the necessary knowledge and skills to excel in this career. Learning outcomes: Understand the key responsibilities and requirements of a train driver Know the essential licences and certificates needed to become a train driver Develop the necessary skills and attitudes to succeed as a train driver Learn how to complete a successful train driver application form Prepare for the train driver psychometric test and interview Understand the medical assessment and training required for train drivers Our Trainee Train Driver Course is designed to help you kickstart your career as a train driver. The course consists of seven modules, each of which covers essential topics related to train driving. Module 01 introduces you to the role and responsibilities of a train driver, while module 02 explains the licences and certificates needed to become a train driver in the UK. In module 03, you will learn about the skills and attitudes required to succeed in this career, and module 04 covers how to complete a successful application form. Module 05 prepares you for the train driver psychometric test, and in module 06, you will learn how to ace the train driver interview. Finally, module 07 covers the medical assessment and training required for train drivers in the UK. With our Trainee Train Driver Course, you will have all the knowledge and skills you need to excel in this career. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in pursuing a career as a train driver People who want to understand the role and responsibilities of a train driver Anyone who wants to learn about the licences and certificates needed to become a train driver in the UK Individuals who want to improve their chances of success in the train driver application process Career path Trainee train driver: £24,000 - £30,000 per annum Qualified train driver: £40,000 - £60,000 per annum Senior train driver: £65,000 - £80,000 per annum Depot manager: £40,000 - £60,000 per annum Operations manager: £50,000 - £80,000 per annum Director of operations: £100,000+ per annum

Required Skills and Attitudes for Trainee Train Drivers
Delivered Online On Demand2 hours
£15

Fundraising Strategies for Entrepreneurs

By NextGen Learning

Entrepreneurship has become an increasingly attractive option. From innovative startups to sustainable development initiatives, there are endless possibilities in this dynamic and rewarding industry. Explore the entrepreneurial mindset, innovative ideas, business models, and fundraising strategies. Learn how to write and evaluate business plans and overcome common obstacles to build successful enterprises. Discover the secrets of successful entrepreneurship with our comprehensive training course. From generating ideas to writing business plans and fundraising, we cover everything you need to know to start your own business. Join us now and learn the skills necessary to succeed in the world of entrepreneurship. Learning Outcomes: Understand the fundamentals of entrepreneurship Learn how to generate and evaluate business ideas Develop a sustainable business model Master the art of writing and evaluating business plans Discover the secrets to successful fundraising Identify the reasons why new businesses fail Are you ready to become an entrepreneur and make a difference in the world? Our entrepreneurship training is the perfect place to start. This comprehensive course covers everything you need to know to launch a successful business, from developing an entrepreneurial mindset to fundraising strategies and sustainable development challenges. In this course, you will explore the foundations of entrepreneurship, including innovative thinking, business models, and idea generation. You will learn how to write and evaluate business plans and strategies, and discover effective fundraising methods to help you get your business off the ground. You will also explore common reasons why new businesses fail and how to avoid them. This course is ideal for anyone who wants to start their own business or improve their existing entrepreneurial skills. Whether you are an aspiring entrepreneur, a business owner, or a professional looking to expand your skills, our course will give you the tools and knowledge you need to succeed. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring entrepreneurs Business owners looking to improve their skills Professionals seeking to expand their skill set Anyone interested in entrepreneurship and sustainable development Career path Entrepreneur: £23k - £100k+ Business Development Manager: £25k - £60k+ Marketing Manager: £24k - £60k+ Sales Manager: £20k - £60k+ Operations Manager: £22k - £60k+ Project Manager: £27k - £60k+

Fundraising Strategies for Entrepreneurs
Delivered Online On Demand4 hours
£15

Customer Service and Call Center Metrics

By NextGen Learning

"Answering a call isn't just about picking up the phone, it's about creating an experience. Enhance your communication and negotiation skills, and master the art of dealing with challenging clients. Learn the art of handling customers professionally. Our Call Centre Training is here to help you develop the necessary communication, negotiation and technology skills. With this course, you'll be equipped to handle even the toughest clients with ease. This Call Centre Training is designed for individuals interested in pursuing a career in customer service, particularly in call centres. Whether you are a new entrant to the industry or seeking to enhance your skills, our course will help you develop the necessary skills for success in this field. Learning Outcomes: Understand the fundamentals of Call Centre operations and metrics. Develop key traits required to excel as a Call Centre agent. Enhance communication and negotiation skills to manage client expectations. Identify customer needs and maintain a healthy agent-customer relationship. Learn telephone etiquettes and best practices for professional conduct. Gain knowledge about emerging technologies and trends in the Call Centre industry. In the current competitive market, Call Centres play a crucial role in Recruitment. The Call Centre Training course provides an in-depth understanding of call centre operations and metrics, customer relationship management, and essential communication skills. The course modules cover key aspects such as telephone etiquettes, negotiation techniques, and managing difficult clients, empowering you with the right tools to provide exceptional customer service. Throughout the course, you'll learn about the various call centre metrics, industry trends, and the impact of emerging technologies on the industry. You'll also learn about the best practices and standards for professional conduct in a Call Centre environment. Upon completion, you'll have a solid foundation in call centre operations, making you an expert in this sector. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to enter the industry. Call Centre agents and managers seeking to enhance their skills and knowledge. Professionals looking to understand Call Centre operations and customer relationship management. Anyone interested in understanding the fundamentals of Call Centre management. Career path Call Centre Agent: £18,000 - £24,000 per annum Customer Service Representative: £16,000 - £25,000 per annum Call Centre Manager: £25,000 - £50,000 per annum Sales Representative: £18,000 - £40,000 per annum Operations Manager: £30,000 - £60,000 per annum Customer Service Manager: £25,000 - £50,000 per annum

Customer Service and Call Center Metrics
Delivered Online On Demand5 hours
£15

Building High Performing Teams

By NextGen Learning

In today's dynamic work environment, effective Team Management is the key to success. The course "Building High Performing Teams" offers a comprehensive exploration of Team Management, providing you with the tools to excel in leading and managing teams. Learning Outcomes: Gain an understanding of Remote Team Management and its unique challenges and advantages. Develop leadership skills tailored to remote team environments, focusing on accountability and decision making. Cultivate strategies to build trust and maintain strong connections with remote teams. Acquire effective time management techniques to enhance team productivity and efficiency. Master tactics of influence and persuasion to drive motivation and engagement among remote team members. Develop conflict resolution and relationship-building skills to foster a positive team culture. The course "Building High Performing Teams" is designed to equip participants with the knowledge and skills necessary to excel in the realm of Team Management. Throughout the comprehensive curriculum, you will delve into various modules, exploring topics such as remote team leadership, decision making, accountability, time management, and effective communication. With a focus on remote teams, you will learn how to navigate the challenges and leverage the advantages of managing teams in virtual environments. By the end of the course, you will possess a deep understanding of the fundamentals of managing remote teams and the ability to nurture team connections, resolve conflicts, and establish compelling performance goals. You will also have a toolkit of virtual team-building games and activities at your disposal, enabling you to cultivate a strong team culture and foster effective relationships among team members. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and team leaders who are transitioning to remote team management roles. Professionals who are responsible for leading and managing teams in virtual work environments. Individuals seeking to enhance their leadership skills and excel in Team Management. HR professionals and consultants looking to develop their expertise in remote team management. Entrepreneurs and business owners aiming to build high-performing remote teams. Anyone interested in gaining comprehensive knowledge and strategies to succeed in leading and managing remote teams. Career path Team Manager: £35,000 - £60,000 per year Remote Team Leader: £40,000 - £70,000 per year Virtual Team Coordinator: £30,000 - £45,000 per year Remote Project Manager: £45,000 - £75,000 per year Remote Operations Manager: £50,000 - £80,000 per year Remote Team Consultant: £45,000 - £90,000 per year

Building High Performing Teams
Delivered Online On Demand10 hours
£15

Guidance on Work Equipment Standards

By NextGen Learning

As the use of work equipment becomes increasingly prevalent across industries, so does the need for a comprehensive understanding of the standards that govern their use. If you are looking for an opportunity to learn about work equipment regulations and compliance, then our Guidance on Work Equipment Standards course is perfect for you. This theoretical course provides an in-depth look into the Provision and Use of Work Equipment Regulations (PUWER), including selection, conformity, functionality, monitoring, and maintenance of work equipment. Learning Outcomes: Gain a thorough understanding of the legal framework and requirements surrounding work equipment. Learn how to assess and select work equipment based on conformity with standards and regulations. Acquire knowledge and techniques to ensure the safe functionality of work equipment. Develop the ability to effectively monitor and evaluate work equipment in compliance with industry guidelines. Master the maintenance practices necessary to keep work equipment in optimal condition. Apply your newfound expertise to enhance workplace safety and efficiency. Our Guidance on Work Equipment Standards course will explore the ins and outs of the Provision and Use of Work Equipment Regulations (PUWER). From understanding the regulatory framework to examining the selection process, each module equips you with the knowledge needed to navigate this crucial field. Through engaging content, thought-provoking exercises, and insightful case studies, you'll gain a deep understanding of PUWER and its application in real-world scenarios. Our course is designed to cater to individuals seeking theoretical knowledge in this domain, allowing you to become well-versed in work equipment standards without needing practical experience or hands-on training. Upon completion, you'll be equipped with the skills necessary to ensure compliance, enhance workplace safety, and maximise the performance of work equipment. Join us on this educational journey and unlock new opportunities in work equipment standards. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Professionals working in health and safety roles Managers and supervisors responsible for work equipment compliance Individuals seeking theoretical knowledge of work equipment standards Those interested in enhancing their understanding of PUWER regulations Career path Some of the career paths related to this field are: Health and Safety Officer: £25,000 - £40,000 per year Compliance Manager: £30,000 - £55,000 per year Maintenance Supervisor: £25,000 - £45,000 per year Safety Consultant: £35,000 - £60,000 per year Equipment Inspector: £25,000 - £40,000 per year Operations Manager: £40,000 - £70,000 per year

Guidance on Work Equipment Standards
Delivered Online On Demand3 hours
£15

Managing Workplace Attitudes for Improved Performance

By NextGen Learning

In today's fast-paced business environment, managing workplace attitudes is an essential skill that every manager must possess. This online course provides a comprehensive understanding of how to manage different attitudes, behaviours, and emotions in the workplace to create a positive work culture. With this course, you will gain knowledge of various workplace attitudes and learn how to manage them effectively. You will also learn about organisational structures, cultures, and people management strategies that will help you create a productive and motivated workforce. Learning Outcomes: Understand the different organisational structures and their impact on workplace attitudes Recognise the importance of organisational culture and its influence on employee behaviour Learn to identify and manage different types of workplace attitudes Develop knowledge and skills to manage diverse teams Understand the leadership contingency and behavioural theory Explore the benefits of flexible working practices The Managing Workplace Attitudes online course is designed to provide you with a comprehensive understanding of how to manage different attitudes, behaviours, and emotions in the workplace. This course consists of six modules that cover the essential concepts of organisational structures, cultures, and people management strategies. Module 01: Organisational Structures - This module covers the different types of organisational structures and their impact on workplace attitudes. Module 02: Organisational Culture - This module focuses on organisational culture and its influence on employee behaviour. Module 03: Workplace Attitudes, Knowledge, Skills, and Experiences - This module covers different workplace attitudes, such as job satisfaction, work commitment, and employee engagement, and how to manage them effectively. Module 04: Leadership Contingency and Behavioural Theory - This module discusses leadership contingency and behavioural theory, which will help you develop leadership skills to manage diverse teams. Module 05: Benefits of Flexible Working Practices - This module explores the benefits of flexible working practices and how they can improve employee engagement and productivity. Module 06: People Management Strategies - This module covers different people management strategies that you can use to create a positive work culture and improve employee performance. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers who want to develop their skills in managing workplace attitudes HR executives who want to learn about people management strategies Business owners who want to create a positive work culture Anyone interested in learning about workplace attitudes and management strategies Career path Human Resources Manager - £35,000 to £55,000 per annum Business Operations Manager - £30,000 to £50,000 per annum Team Leader - £20,000 to £35,000 per annum Project Manager - £30,000 to £60,000 per annum

Managing Workplace Attitudes for Improved Performance
Delivered Online On Demand2 hours
£15

Warehouse Processes, Communication, Safety and Management

By NextGen Learning

The warehousing industry is an exciting field with plenty of opportunities for those looking to start or enhance their career. With the industry experiencing significant growth, the demand for skilled warehouse operatives and managers is on the rise. This presents an excellent opportunity for those seeking to join this field. In today's fast-paced and ever-changing business environment, warehousing has become an essential aspect of many industries. With the increasing demand for products and services, efficient warehouse management has become more critical than ever. That's why our Warehouse Operative course is designed to equip you with the necessary skills and knowledge to succeed in this vital field. Join our Warehouse Operative course and explore the world of warehousing. This course is designed to provide a comprehensive understanding of warehouse management, covering everything from inventory and stock to order picking strategies and warehouse automation. You'll learn how to optimise warehouse processes and communication, and how to create a safe and secure working environment. Learning Outcomes: Understand the fundamentals of warehousing Analyse and manage inventory and stock Implement effective order picking strategies Warehouse equipment and automation Optimise warehouse processes and communication Maintain warehouse safety and security The course is ideal for individuals looking to start a career in warehousing or for those already working in the industry who want to enhance their skills and knowledge. Our course is designed to provide you with practical skills and knowledge that can be applied to your workplace, making you a valuable asset to your employer. Our Warehouse Operative course is designed to equip you with the necessary knowledge and skills required to succeed in this fast-paced industry. The course covers all aspects of warehouse management, including inventory and stock management, order picking strategies, warehouse automation, communication, and safety. You can learn at your own pace and become proficient in all aspects of warehouse management. In conclusion, the warehousing industry is growing rapidly, and skilled warehouse operatives are in high demand. Our Warehouse Operative course is designed to provide you with the skills and knowledge required to succeed in this exciting field. So, whether you're just starting your career or looking to enhance your skills, enrol this course today and take the first step towards a successful career in warehousing. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to work in warehousing Anyone wanting to gain a better understanding of warehouse management Individuals seeking to enhance their career prospects in warehousing Those who wish to improve warehouse safety and efficiency Career path Warehouse Operative (£16,000 - £30,000 per annum) Warehouse Supervisor (£20,000 - £35,000 per annum) Warehouse Manager (£25,000 - £40,000 per annum) Logistics Coordinator (£20,000 - £30,000 per annum) Supply Chain Manager (£30,000 - £50,000 per annum) Operations Manager (£30,000 - £50,000 per annum)

Warehouse Processes, Communication, Safety and Management
Delivered Online On Demand4 hours
£15

Train and Manage Your Staff Effectively with Kitchen Manager Training

By NextGen Learning

Transform your kitchen operations and boost productivity with this Kitchen Manager Training. Master essential skills in staff management, food safety, cost control, and more. Elevate your culinary business to new heights with our comprehensive modules, designed to equip you with the tools for success. Enrol now and unleash your kitchen's full potential! Learning Outcomes: After completing the Kitchen Manager Training course, you can expect to: Effectively manage kitchen staff to improve overall efficiency and productivity. Implement rigorous contamination and poisoning control measures for a safe and hygienic kitchen environment. Develop comprehensive food safety management protocols to ensure compliance with industry regulations. Maintain high standards of hygiene to safeguard the health of customers and staff. Establish and enforce kitchen safety practices to prevent accidents and injuries. Apply cost control strategies to optimise expenses and maximise profitability. Master the art of menu planning, customer management, and inventory purchasing to enhance customer satisfaction and increase revenue. Enrol in the Kitchen Manager Training course today! Discover the key to unlocking the full potential of your kitchen operations with our Kitchen Manager Training course. Designed exclusively for aspiring kitchen managers and restaurant owners, this comprehensive program equips you with the essential knowledge and skills to excel in the fast-paced culinary industry. From managing a team of kitchen staff to ensuring food safety and implementing cost-control measures, this course covers all aspects of effective kitchen management. Dive into contamination and poisoning control, mastering techniques that guarantee a safe and hygienic environment for both customers and staff. Learn to develop foolproof food safety management protocols, keeping your establishment in compliance with industry regulations and earning the trust of discerning diners. Maintaining impeccable standards of hygiene is paramount in any successful kitchen, and our training equips you with the necessary knowledge to achieve this. From preventing accidents to implementing best practices, you'll acquire the knowledge to create a safe and harmonious working environment. Elevate your customer satisfaction levels and boost revenue with expert guidance on menu planning, customer management, and inventory purchasing. Gain insights into cost control strategies that optimise expenses, ensuring profitability without compromising on quality. Certification Upon completion of the Train and Manage Your Staff Effectively with Kitchen Manager Training course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for the following: Aspiring kitchen managers seeking to enhance their management skills Restaurant owners looking to streamline their kitchen operations Culinary professionals aiming to expand their expertise in kitchen management Foodservice entrepreneurs aiming to establish successful culinary ventures Career path Our course will prepare you for a range of careers, including: Kitchen Manager: £22,000 - £40,000 per year Restaurant Manager: £25,000 - £50,000 per year Food and Beverage Manager: £28,000 - £55,000 per year Catering Manager: £25,000 - £45,000 per year Operations Manager (Hospitality): £30,000 - £60,000 per year General Manager (Restaurant): £30,000 - £70,000 per year

Train and Manage Your Staff Effectively with Kitchen Manager Training
Delivered Online On Demand3 hours
£15

From Kitchen to Takeaway: Tips for a Smooth Transition

By NextGen Learning

In today's ever-evolving culinary landscape, restaurant management has never been more crucial. The emergence of takeaways as a booming industry presents many opportunities for aspiring entrepreneurs and existing restaurant owners alike. Understanding the nuances of this dynamic field and acquiring the necessary skills to navigate its challenges is paramount to success. Our comprehensive course, "From Kitchen to Takeaway: Tips for a Smooth Transition," is your compass on this transformative journey. Learning outcomes : Gain insights into the fundamental aspects of starting a takeaway business. Develop a strong online presence and effectively promote your takeaway services. Acquire the knowledge to create a seamless online ordering system. Learn to restructure your management approach for optimal efficiency. Understand the legal requirements and regulations associated with running a takeaway business. Adapt your operations to comply with COVID-19 guidance and ensure customer safety. Embark on a captivating journey from the heart of your kitchen to the thriving world of takeaways. In this comprehensive course, you will uncover invaluable tips and strategies for a seamless transition into the takeaway industry. Explore a series of modules designed to equip you with the necessary knowledge and skills to succeed in this dynamic field. From the beginning, you will delve into the intricacies of starting a takeaway business, gaining a deep understanding of the fundamental elements required for success. Discover the power of going online and learn how to harness the digital landscape to elevate your brand and reach a wider customer base. Master the art of creating an efficient online ordering system that enhances customer experience and boosts your bottom line. The course will also guide you through restructuring your management practices to ensure smooth operations and optimal productivity. You will navigate the legal landscape, exploring the regulations and requirements specific to the takeaway industry. Additionally, with the ongoing challenges posed by COVID-19, you will learn how to adapt your business to comply with the latest guidance and safeguard the well-being of customers and staff. Join us on this transformative journey and unlock the potential to excel in the restaurant management industry. Enrol today and pave the way for a thriving takeaway business. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Aspiring entrepreneurs looking to venture into the takeaway industry. Existing restaurant owners aiming to expand their services into the takeaway market. Restaurant managers seeking to enhance their knowledge and skills in takeaway operations. Individuals are interested in understanding the intricacies of running a successful takeaway business. Career path This course will be helpful for anyone looking to pursue a career as: Takeaway Business Owner: £25,000 - £70,000 per year Online Marketing Manager: £25,000 - £50,000 per year Operations Manager: £30,000 - £60,000 per year Compliance Officer: £25,000 - £45,000 per year Food Safety Inspector: £20,000 - £40,000 per year Restaurant Consultant: £30,000 - £70,000 per year

From Kitchen to Takeaway: Tips for a Smooth Transition
Delivered Online On Demand3 hours
£15

ISO 9001:2015 Fundamentals and Implementation

By NextGen Learning

In today's competitive business environment, organisations need to focus on quality management to ensure customer satisfaction, continuous improvement, and sustainable growth. The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. This course covers eight modules, including an introduction to ISO 9001:2015, context of the organisation, leadership, planning, support, operation, performance evaluation, and improvement. Learning Outcome: Understand the principles and requirements of the ISO 9001:2015 standard Develop a quality management system that meets the ISO 9001:2015 requirements Conduct internal audits and management reviews to ensure compliance and continual improvement Implement corrective actions and preventive actions to address non-conformities Evaluate the effectiveness of the quality management system through monitoring and measuring performance Enhance their knowledge and skills in quality management and its application in different industries. The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. The course consists of eight modules, each covering a specific aspect of the standard. Module 01: Introduction to ISO 9001:2015 - This module provides an overview of the ISO 9001:2015 standard, its history, and its structure. Module 02: Clause 4 - Context of the Organization - This module covers the requirements related to understanding the organisation and its context, identifying the interested parties, and defining the scope of the quality management system. Module 03: Clause 5 - Leadership - This module focuses on the leadership requirements of the standard, including the role of top management, the quality policy, and the organisational culture. Module 04: Clause 6 - Planning - This module covers the planning requirements of the standard, including risk management, quality objectives, and quality planning. Module 05: Clause 7 - Support - This module focuses on the support requirements of the standard, including the resources, competence, communication, and documented information. Module 06: Clause 8 - Operation - This module covers the operational requirements of the standard, including product/service realisation, control of external providers, and release of products and services. Module 07: Clause 9 - Performance Evaluation - This module focuses on the requirements related to monitoring, measurement, analysis, and evaluation of the quality management system and its performance. Module 08: Clause 10 - Improvement - This module covers the requirements related to nonconformities, corrective actions, preventive actions, and continual improvement. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Quality managers and supervisors Quality auditors and consultants Anyone responsible for developing or maintaining a quality management system Professionals interested in enhancing their knowledge and skills in quality management. Career path Quality Manager - £30,000 - £60,000 per annum Quality Auditor - £25,000 - £40,000 per annum Quality Consultant - £30,000 - £60,000 per annum Operations Manager - £30,000 - £60,000 per annum.

ISO 9001:2015 Fundamentals and Implementation
Delivered Online On Demand5 hours
£15