1170 Operations Management courses delivered Online

Introducing the Quality Management: ISO 9001:2015 Training Bundle-a pathway to success in the world of quality assurance! Quality management ensures consistent product and service delivery, customer satisfaction, and organisational effectiveness. To excel in quality management, our competently crafted content will empower you with the theoretical knowledge to develop effective strategies, make informed decisions, and drive organisational success. In the UK, the income of quality management professionals ranges from £25K to £80K annually, depending on the level of expertise. This bundle comprises two comprehensive courses: ISO 9001:2015 and Quality Management and Strategic Training - ISO 9001. With a focus on optimising organisational processes and delivering value, this bundle equips you with the knowledge and insights to establish and maintain effective quality management systems in line with the ISO 9001 standard. Each course in this Quality Management: ISO 9001:2015 Training bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Quality Management: ISO 9001:2015 Training bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Course 01: ISO 9001:2015 Course 02: Quality Management and Strategic Training - ISO 9001 Learning Outcomes: By completing this comprehensive Quality Management: ISO 9001:2015 Training bundle, you will be able to: Understand the principles, requirements, and significant changes introduced in ISO 9001:2015, gaining a solid foundation in quality management systems. Apply the concepts of the organisation's context, leadership, planning, support, operation, performance evaluation, and improvement as outlined in the ISO 9001:2015 standard. Develop and establish quality objectives that align with the organisation's strategic goals and ensure continual improvement. Conduct effective performance evaluations to monitor the effectiveness of quality management systems and identify areas for enhancement. Utilise quality management principles to guide decision-making and drive organisational excellence. Implement the necessary steps to comply with ISO 9001:2015 requirements, ensuring adherence to best practices in quality management. Our Quality Management: ISO 9001:2015 Training bundle takes a theoretical approach, providing you with a solid foundation in quality management principles and practices. You will find an in-depth exploration of the concepts, requirements, and strategies involved in implementing ISO 9001:2015. The ISO 9001:2015 course covers an extensive range of topics, starting with an introduction to ISO 9001:2015 and exploring each clause in detail. From Clause 4, which focuses on the context of the organisation, to Clause 10, which delves into continual improvement, you will gain a comprehensive understanding of the requirements and principles of ISO 9001:2015. The Quality Management and Strategic Training - ISO 9001 course includes key aspects such as quality management principles and objectives, the major changes introduced in ISO 9001:2015, process approach, and performance evaluation. By studying these concepts, you will acquire the tools and insights necessary to align your organisation's quality management systems with international standards and drive sustainable quality improvement. Take a leap towards a rewarding career in quality management. Enrol in the Quality Management: ISO 9001:2015 Training bundle today and elevate your understanding of quality systems to new heights. Join us on this transformative journey! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the Quality Management: ISO 9001:2015 Training bundle is: Professionals seeking to enhance their knowledge and understanding of ISO 9001:2015 and quality management systems. Quality managers, quality assurance personnel, and those responsible for implementing and maintaining quality management systems within organisations. Individuals involved in auditing and assessing the compliance of organisations with ISO 9001:2015 requirements. Managers and leaders who want to drive organisational excellence and establish a culture of quality. Individuals aspiring to pursue a career in quality management and seeking a comprehensive understanding of ISO 9001:2015. Requirements Without any formal requirements, you can delightfully enrol in this Quality Management: ISO 9001:2015 Training bundle. Career path Our Quality Management: ISO 9001:2015 Training bundle will prepare you for a range of careers, including: Quality Manager: £30K - £60K Quality Assurance Analyst: £25K - £45K Compliance Officer: £25K - £50K Internal Auditor: £25K - £45K Process Improvement Specialist: £30K - £60K Quality Consultant: £35K - £70K Operations Manager: £35K - £80K Certificates CPD Quality Standard Certificate Digital certificate - Included CPD Quality Standard Hardcopy Certificate Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Did you know simply understanding the basics of mechanical engineering can help you thrive in the field of Large Goods Vehicle (LGV) operations? Imagine having the knowledge to analyse and optimise the performance of these powerful vehicles, making a significant impact on their efficiency, safety, and overall operations. Introducing our cutting-edge bundle, where theoretical mastery meets real-world impact. In this comprehensive e-learning package, you'll gain an in-depth understanding of the mechanical intricacies that drive LGV operations. Depending on experience, qualifications, and job responsibilities, salaries in the UK for professionals in this field can range from £40,000 to £60,000 per year. This carefully curated bundle combines two essential courses: Large Goods Vehicle (LGV) and Mechanical Engineering. The course content is specifically tailored to the needs of professionals working with LGVs as well as various areas of mechanical engineering, making it highly relevant and applicable to real-world scenarios. Each course in this Mechanical Engineering for Large Goods Vehicle (LGV) Operations bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Mechanical Engineering for Large Goods Vehicle (LGV) Operations bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Large Goods Vehicle (LGV) Mechanical Engineering Learning Outcomes: Gain a comprehensive understanding of Large Goods Vehicle (LGV) operations, including vehicle characteristics, limitations, and load restraint. Acquire knowledge of drivers' hours and records, ensuring compliance with regulations and optimising operational efficiency. Develop proficiency in LGV safety inspection and maintenance, contributing to a safe and reliable fleet of vehicles. Master the essential concepts of mechanical engineering, including engineering mechanics, thermodynamics, fluid mechanics, and structural mechanics. Learn the principles of machine dynamics, mechanical design, hydraulic machines, and welding, enabling you to optimise mechanical systems. Improve your abilities in engineering drawing, strain hardening processes, solidification applications, and more. Spanning across two courses, Large Goods Vehicle (LGV) and Mechanical Engineering, this comprehensive bundle delves you into the core principles and concepts, and helps you unlock the doors to a fulfilling career. In the Large Goods Vehicle (LGV) course, you'll explore various modules covering crucial aspects of LGV operations. From understanding the characteristics and limitations of vehicles to learning about load restraint and drivers' hours, each module provides valuable insights into the intricacies of operating LGVs. Additionally, you'll delve into topics such as health and conduct, safety inspections, CPC tests, and qualification requirements, ensuring a well-rounded understanding of the field. The Mechanical Engineering course takes you on a comprehensive journey through the principles and applications of mechanical engineering. Starting with an introduction to the field, you'll progress through modules that cover essential topics such as engineering mechanics, heat and thermodynamics, fluid mechanics, structural mechanics, and machine dynamics. You'll also gain knowledge of mechanical design, hydraulic machines, welding, strain hardening processes, solidification applications, and engineering drawing. Equip yourself to excel in the dynamic world of LGV operations with the power of mechanical engineering. Unlock your potential in this high-demand field. Enrol today! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is designed for individuals aspiring to pursue a career in mechanical engineering within the context of Large Goods Vehicle (LGV) operations. It is suitable for: Students seeking to specialise in LGV operations and enhance their mechanical engineering knowledge. Professionals in the transport and logistics industry aiming to expand their expertise in LGV operations and mechanical systems. Individuals interested in a career change or advancement opportunities within the mechanical engineering and LGV sectors. Technicians or mechanics working with LGVs who want to deepen their understanding of the underlying mechanical principles. Individuals passionate about the field of mechanical engineering and eager to apply their knowledge to the specific context of LGV operations. Career path Upon completing the Mechanical Engineering for Large Goods Vehicle (LGV) Operations bundle, you open doors to a range of promising career paths. Potential roles include: Mechanical Engineer LGV Operations Manager Vehicle Design Engineer Maintenance Supervisor Logistics and Transport Planner Quality Assurance Engineer Research and Development Engineer Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing Large Goods Vehicle (LGV) and Mechanical Engineering, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Overview Introducing our 'Airport Management Level 5' course, a curriculum designed meticulously to unravel the intricacies of modern airport operations. Whether you're intrigued by how passenger terminals function or how sustainable practices can be embedded into an airport's framework, this comprehensive course covers it all. Moreover, with modules like Weather Control and Innovation & Growth, learners are equipped with the nuanced knowledge to pioneer the next wave of advancements in this industry. The aviation sector is a fascinating blend of management skills, technology, and a commitment to superior customer service. Our modules bring to light these aspects, allowing students to grasp the dynamism of airport components, master the art of impeccable customer service, and understand the ever-so-critical realm of security management.  Learning Outcomes Acquire comprehensive knowledge on the various facets of airport operations and management. Understand the significance of customer service and its role in enhancing airport efficiency. Gain insights into sustainable management practices within the aviation sector. Master the complexities of security protocols and airline scheduling. Familiarise with innovation strategies to foster growth in the airport domain. Why buy this Airport Management Level 5 course? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Airport Management Level 5 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Airport Management Level 5 course for? Aspiring airport managers keen on enhancing their knowledge base. Graduates looking to forge a career in the aviation sector. Professionals in the travel and tourism industry seeking an understanding of airport operations. Entrepreneurs aiming to venture into the aviation business. Environmentalists keen on understanding sustainable practices in aviation. Prerequisites This Airport Management Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Airport Operations Manager: Average Salary - £50,000 - £60,000 Per Annum. Airline Schedule Coordinator: Average Salary - £45,000 - £55,000 Per Annum. Airport Customer Service Supervisor: Average Salary - £30,000 - £40,000 Per Annum. Cargo Operations Manager: Average Salary - £52,000 - £62,000 Per Annum. Aviation Security Coordinator: Average Salary - £40,000 - £50,000 Per Annum. Sustainability Manager in Aviation: Average Salary - £55,000 - £65,000 Per Annum.   Course Curriculum Airport Management Level 5 Introduction to Airport Management 00:17:00 Airport Customer Service 00:20:00 Passenger Terminal Management 00:16:00 Airport Components 00:18:00 Airport Peaks and Airline Scheduling 00:19:00 Cargo Management 00:20:00 Aviation Noise Control 00:12:00 Weather Control 00:16:00 Sustainable Airport Management 00:18:00 Security Management 00:18:00 Innovation and Growth 00:17:00 Mock Exam Mock Exam - Airport Management Level 5 00:20:00 Final Exam Final Exam - Airport Management Level 5 00:20:00

Step into the realm of structured efficiency with our 'Project Management for Managers' course, a meticulously crafted syllabus designed to empower leaders in the corporate landscape. Begin your journey with the foundations of project management, where the path is set for aspiring leaders to navigate the intricacies of effective project delivery. Envision your potential unfolding as you grasp the globally recognized standards of PMBOK and PMI, essential for steering complex projects towards successful horizons. This course is tailored to imbue managers with the prowess to orchestrate teams, timelines, and resources with a maestro's precision. Advance further as you master the dynamics of the project life cycle, learning to synthesise time and quality management into a coherent strategy that resonates with your organisation's objectives. The curriculum extends beyond the traditional scope, incorporating essential soft skills like conflict resolution and communication, indispensable in today's fast-paced corporate environments. By the culmination of your learning expedition, expect to stand as a paragon of project management excellence, ready to catalyse growth and sustainability within your team and enterprise. Learning Outcomes Attain a thorough comprehension of project management fundamentals and PMBOK standards. Develop adeptness in planning, scheduling, and executing projects within set timeframes. Refine strategies for managing human resources, enhancing team performance and talent retention. Acquire expertise in managing organisational change and bolstering business resilience. Augment proficiency in risk assessment and procurement processes to safeguard project interests. Why choose this Project Management for Managers course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Project Management for Managers Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Project Management for Managers course for? Managers seeking to augment their leadership with project management acumen. Team leaders aiming to adopt global standards in project execution. HR professionals focusing on improving talent and performance management. Executives looking to excel in change and crisis management. Operations managers keen on refining procurement and risk mitigation tactics. Career path Project Manager: £25,000 - £70,000 Risk Manager: £30,000 - £60,000 Human Resources Manager: £35,000 - £65,000 Operations Manager: £28,000 - £65,000 Business Analyst: £35,000 - £70,000 Supply Chain Manager: £30,000 - £60,000 Prerequisites This Project Management for Managers does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Project Management for Managers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Project Management Introduction to Project Management 00:22:00 Module 02: PMBOK and PMI PMBOK and PMI 00:14:00 Module 03: Global Project Management Global Project Management 00:39:00 Module 04: Project Life Cycle Project Life Cycle 00:29:00 Module 05: Time Management Time Management 00:35:00 Module 06: Quality Management Quality Management 00:21:00 Module 07: Effective Planning & Scheduling Effective Planning & Scheduling 00:46:00 Module 08: Human Resource Management Human Resource Management 00:17:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Talent Management Talent Management 00:18:00 Module 11: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 12: Managing Resources Managing Resources 00:18:00 Module 13: Change Management Change Management 00:23:00 Module 14: Business Resilience and Crisis Management Business Resilience and Crisis Management 00:17:00 Module 15: Conflict Management Conflict Management 00:18:00 Module 16: Stress Management Stress Management 00:16:00 Module 17: Communication Skills Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Procurement & Purchasing Management 00:21:00 Module 19: Risk Management Risk Management 00:23:00 Assignment Assignment - Project Management for Managers 00:00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you ready to hit the road as a HGV driver? Look no further! Our HGV Training course is the perfect choice for anyone looking to pursue a career in the transport industry. This comprehensive HGV Training covers everything you need to know about driving and maintaining heavy goods vehicles, ensuring you have the knowledge and skills to operate them safely and efficiently. Throughout this HGV Training course, you will learn about the characteristics of vehicles, driving regulations, load restraint, health and conduct, and much more. Our course will guide you through each module, providing knowledge that you can apply to your daily work as an HGV driver. By the end of this course, you will learn about the challenges of this exciting and lucrative career and have the confidence to face them. Whether you are starting from scratch or upgrading your skills, our HGV Training course is the perfect investment in your future. The Comprehensive HGV Training course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Comprehensive HGV Training course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. Learning Outcomes of HGV Training: Understand the characteristics of heavy goods vehicles and their limitations. Comply with driving regulations and record-keeping requirements. Load and restrain cargo safely and efficiently. Develop good driving habits and maintain a high standard of conduct on the road. Demonstrate knowledge of vehicle maintenance and inspection procedures for HGV Training. Pass the CPC test and obtain a qualified LGV driver's licence. Pursue a career in the transport industry as a professional HGV driver. This Comprehensive HGV Training training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Choose Our HGV Training Course: Opportunity to earn a certificate on HGV Training accredited by CPDQS. Get a free student ID card Get instant access to this HGV Training course. Learn HGV Training from anywhere in the world HGV Training is affordable and simple to understand HGV Training is entirely online, interactive lesson with voiceover audio Lifetime access to the HGV Training course materials HGV Training comes with 24/7 tutor support Our HGV Training course is a comprehensive programme designed to equip you with the knowledge and skills necessary to operate heavy goods vehicles safely and efficiently. Through the extensive lesson plan, you will learn about vehicle characteristics, load restraint, driving regulations, and much more. Our expert trainers will guide you through each module, providing hands-on experience and preparing you for the CPC test. Upon successful completion of this course, you will be a qualified LGV driver, ready to pursue a fulfilling career in the transport industry. Start your learning journey straight away with this Comprehensive HGV Training course and take a step toward a brighter future! *** Course Curriculum of HGV Training*** Module 01: Knowing Your LGV Module 02: Characteristics of Vehicle Module 03: Vehicle Limit Module 04: Loads and Load Restraint Module 05: Drivers' Hours and Records Module 06: Vehicles and Driving Module 07: Health and Conduct Module 08: Your LGV Module 09: Qualified LGV Driver Module 10: Provisional LGV Licence Module 11: CPC Test Part 01 and 02 Module 12: CPC Test Part 03 and 04 Assessment Process of HGV Training Once you have completed all the modules in the Comprehensive HGV Training course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in pursuing a career as an HGV driver. Existing drivers looking to upgrade their skills and knowledge. Employers seeking to train their staff in HGV driving and regulations. Individuals who want to develop their knowledge of heavy goods vehicle maintenance and inspection. Requirements You will not need any prior background or expertise to enrol in this course. Career path Transport Manager: £25,000 - £50,000 per year Logistics Coordinator: £20,000 - £35,000 per year Freight Forwarder: £18,000 - £30,000 per year Operations Manager: £30,000 - £60,000 per year Distribution Manager: £30,000 - £50,000 per year Certificates Certificate Accredited by CPDQ Digital certificate - £10 Certificate Accredited by CPDQ Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Navigating the complexities of the Construction Industry Scheme (CIS) can be daunting for even the most seasoned professionals in the UK construction sector. With over £120 billion contributed annually to the UK economy by the construction industry, understanding the ins and outs of CIS is not just beneficial but essential. The Construction Industry Scheme Training course is designed to demystify the details of the scheme, ensuring you're fully equipped to manage your responsibilities and capitalise on every opportunity. This structured course lays a solid foundation with a comprehensive overview of the CIS, detailing its scope and applicability within the construction industry. You'll learn the necessary steps for Contractor Registration, engage in the Verification Process, and discover how to correctly handle CIS Returns. The training also emphasises crucial practices in Record Keeping and the issuance of CIS Certificates, preparing you to manage these processes efficiently and effectively. Learning Outcomes of this Course: Understand the full scope and purpose of the Construction Industry Scheme. Learn registration processes for contractors under CIS effectively. Master the verification process for subcontractors accurately. Handle CIS returns proficiently to ensure compliance. Maintain proper records and manage CIS certificates meticulously. Navigate potential penalties associated with CIS non-compliance. Enhancing your understanding of the CIS through our training course could significantly impact your professional life, positioning you as a knowledgeable and reliable leader in the construction industry. The skills you acquire here will ensure compliance and improve your operations' financial health. Enrol in the Construction Industry Scheme Training today and solidify your role as an expert in construction financial management! Why Prefer this Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of CIS. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the CIS setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to CIS-related fields, impacting their CIS experiences and long-term development. CurriculumBreakdown of the Construction Industry Scheme Training Module 01: Construction Industry Scheme (CIS) Module 02: Coverage of the Scheme Module 03: Contractors and Registration for the Scheme Module 04: Verification Process Module 05: The CIS Returns Module 06: Record Keeping and CIS Certificates Module 07: Penalties Involved in CIS Module 08: Miscellaneous Information Assessment Process Once you have finished the learning stages in the Construction Industry Scheme Training course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Construction Industry Scheme Training Course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £12.99. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Construction business owners. Financial officers. Compliance managers. Project managers. Accountants in construction. Subcontractor coordinators. Requirements No prior background or expertise is required. Career path After completing this course, you are to start your career or begin the next phase of your career. Construction Manager: $70,000 - $110,000 Compliance Officer: $50,000 - $90,000 Project Accountant: $60,000 - $85,000 Financial Manager: $65,000 - $100,000 Risk Manager: $75,000 - $95,000 Operations Manager: $68,000 - $98,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3 Hard copy certificate - £89 Please note that International students have to pay an additional £10 as a shipment fee.

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

You've undoubtedly made decisions when you were stressed and regretted them later. We've all been there. When in high-stress situations and under pressure, we tend to make dumb mistakes. But if you are in a management position at a company or are the owner of a business, then you are always under pressure, and you can't afford dumb decisions. In this Decision Making in High Stress Situations course, you get to learn how to make the right decisions even under intense stress and pressure. You also learn how stress affects decision-making, the constant pressure traps you fall for, and how to avoid them. With the help of this Decision Making in High Stress Situations course, you will be able to make the right decisions under stressful situations, regardless of whether it's a personal situation, organisational, or to mitigate conflicts. The Decision Making in High Stress Situations course is informative and packed with step-by-step lessons on: What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision-Making for Conflict Management Each lesson is structured, and the course is overall made in a way that answers all your Decision Making in High-Stress Situations related questions. You will get everything you need all in one place. Learn how to stay as cool as a cucumber under stress - enrol in the course now. The Decision Making in High Stress Situations course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all Decision Making in High Stress Situations course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose the Decision Making in High Stress Situations course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Decision Making in High Stress Situations program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the Curriculum breakdown of Decision Making in High Stress Situations Course: Module 1: What is Decision Making? This module covers the following topics: Decision Making Classifying Decision Making The Decision Making Process Key Ingredients for Effective Decisions Team Decision Making Corporate Culture and Decision-Making Module 2: Stress and Its Impact This module covers the following topics: What is Stress? Stress at Work Effects of Stress in Decision Making Various Pressure Traps Psychobiology of Stress and Health Difference between Pressure and Stress Module 3: Time Stress and Decision Making This module covers the following topics: Decision Making Under Time Stress Time Perception Models Manipulations of Time Pressure Time and Task Adaptation Adapting to Time Constraints Time Pressure in Negotiation Time Pressure in Mediation Module 4: Personal Level Decision Making Under Stress This module covers the following topics: Improving Decision Making Skills Learn How to Avoid Stress at Work Basic Models to Explain Decision Making Behaviour Under Stress Strategies that address the Cause of Stress Tips on Excellent Decision-Making Rules for Success When Stress Is High Module 5: Organisational Level Decision Making Under Stress This module covers the following topics: Overview of Decision Making Process Mechanism of Organisational Influence Individuals Role in Organisational Decision Making System Information Flow The Structure of Decision Making System Individual Approaches to Stress Management Managerial Approaches to Stress Management Organizational Approaches to Stress Management Module 6: Decision Making for Conflict Management This module covers the following topics: What is Conflict? Stages of Conflict Workplace Conflict Resolution Decision Making under Conflict and Cognitive Control Conflict Management and Decision Making Assessment Process Once you have completed all the modules in the Decision Making in High Stress Situations course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Decision Making in High Stress Situations course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 1: What is Decision Making? 21:13 1: Module 1: What is Decision Making? Preview 21:13 Module 2: Stress and Its Impact 15:15 2: Module 2: Stress and Its Impact 15:15 Module 3: Time Stress and Decision Making 15:17 3: Module 3: Time Stress and Decision Making 15:17 Module 4: Personal Level Decision making Under Stress 19:15 4: Module 4: Personal Level Decision making Under Stress 19:15 Module 5: Organisational Level Decision making Under Stress 11:24 5: Module 5: Organisational Level Decision making Under Stress 11:24 Module 6: Decision Making for Conflict Management 16:36 6: Module 6: Decision Making for Conflict Management 16:36 Assessment (Optional) 14:00 7: Assessment 14:00 Order Your Certificate 02:00 8: Order Your CPD Certificate 01:00 9: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This Decision Making in High Stress Situations course is for people who want to quickly and easily learn about Decision Making in High-Stress Situations. Requirements There are no previous knowledge requirements for the Decision Making in High Stress Situations program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path The course is designed to help you get the job you've always wanted, get promoted at work, go freelance, or launch your own business. You may improve your career and keep your skills up to date by taking this course with a salary range of £35,000 to £65,000 per annum in the UK. Office Manager Operations Manager Senior Manager Personal assistant Project Manager Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

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[Updated: February 2024] HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 Diploma (QLS Endorsed) 'A bad reputation makes hiring 10% more expensive.' YOU, an HR professional, are quite uneasy with this. HR or Human Resources Management is the Most experienced professionals in the UK earn up to £55,000 annually, with entry-level occupations starting at £27,000. We are here to assist you in advancing into this fascinating profession, which is waiting for a fresh graduate. The Advanced Diploma in (HR) Human Resources at QLS Level 5 Training Offers the Following Courses: Course 01: (HR) Human Resources at QLS Level 5 Course 02: UK Payroll Administrator Course 03: UK Employment Law Course 04: Workplace Confidentiality This Diploma in (HR) Human Resources at QLS Level 5 course is endorsed by The Quality Licence Scheme & accredited by CPDQS (with 190 CPD points) A thorough introduction to the topic of human resources management will be given in this HR: Human Resources Management (Employment Law & Recruitment). The HR: Human Resources Management (Employment Law & Recruitment) course will explore key HR topics, including employee interactions, performance management, salary and benefits, and recruiting and selection. The HR: Human Resources Management (Employment Law & Recruitment) course will also cover best practices in the industry and give an overview of the legal and regulatory standards that pertain to HR management. Here are a few important skills you will achieve from our HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course: Apply the fundamentals and techniques of HR management Recruit, Hire and Retain employees Preserve good working relationships and performance Acknowledge the influence of employment legislation on HR management. Discover the fundamentals of benefits and compensation and how to use them Identify the basics of training and development and how to put them into practice Top Reviews of this HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 Course This HR Course has more value than it looks to have. I have been looking for doing a Human Resources course for a long time. Reviewed by Alex I was impressed by the methodology of teaching very clear Reviewed by Delphine Makenga Betu Muya I learned a lot and you can learn in your own time. Reviewed by Safiya Laviniere HR: Human Resources Management (Employment Law & Recruitment) Diploma Course Curriculum of HR: Human Resources Management (Employment Law & Recruitment) Level 5 Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law Assessment Process of HR: Human Resources Management (Employment Law & Recruitment) Diploma You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificate. After passing the Diploma in (HR) Human Resources at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 200 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Human Resource 15:40 1: Introduction Video Preview 01:16 2: Introduction to Human Resource Preview 14:24 Module 02: Employee Recruitment and Selection Procedure 23:42 3: Employee Training and Development Process Preview 23:42 Module 03: Employee Training and Development Process 14:27 4: Employee Training and Development Process 14:27 Module 04: Performance Appraisal Management 14:15 5: Performance Appraisal Management 14:15 Module 05: Employee Relations 09:34 6: Employee Relations 09:34 Module 06: Motivation and Counselling 13:31 7: Motivation and Counselling 13:31 Module 07: Ensuring Health and safety at the Workplace 13:28 8: Ensuring Health and safety at the Workplace 13:28 Module 08: Employee Termination 10:45 9: Employee Termination 10:45 Module 09: Employer Record and Statistics 09:00 10: Employer Record and Statistics 09:00 Module 10: Essential UK Employment Law 21:44 11: Essential UK Employment Law 21:44 Assessment (Optional) 02:00 12: Assignment On Diploma in Human Resources at QLS Level 5 02:00 Order Your Certificate 02:00 13: Order Your CPD Certificate 01:00 14: Order Your QLS Endorsed Certificate 01:00 Recommendations! 01:00 15: Take your career to the next level with HF Online! 01:00 Module 11: Recruitment Management: Defining and Knowing the Position 06:28 16: Defining and Knowing the Position 06:28 Module 12: Filtering Applicants to Interview 05:33 17: Filtering Applicants to Interview 05:33 Module 13: Hiring Strategy 04:57 18: Hiring Strategy 04:57 Module 14: Lure in Great Candidates 04:12 19: Lure in Great Candidates 04:12 Module 15: Making an Offer 04:55 20: Making an Offer 04:55 Module 16: Onboarding 04:55 21: Onboarding 04:55 Module 17: Selection Process (I) 04:59 22: Selection Process (I) 04:59 Module 18: Selection Process (II) 04:36 23: Selection Process (II) 04:36 Module 19: The Interview (I) 04:55 24: The Interview (I) 04:55 Module 20: The Interview (II) 04:10 25: The Interview (II) 04:10 Free Course No 01: UK Payroll Administrator 4:12:44 26: Module 01_ Payroll System in the UK 31:29 27: Module 02_ Payroll Basics 09:47 28: Module 03_ Company Settings 07:39 29: Module 04_ Legislation Settings 07:09 30: Module 05_ Pension Scheme Basics 05:37 31: Module 06_ Pay Elements 13:59 32: Module 07_ The Processing Date 07:06 33: Module 08_ Adding Existing Employees 08:06 34: Module 09_ Adding New Employees 12:12 35: Module 10_ Payroll Processing Basics 11:20 36: Module 11_ Entering Payments 11:31 37: Module 12_ Pre-Update Reports 08:42 38: Module 13_ Updating Records 08:43 39: Module 14_ e-Submissions Basics 08:43 40: Module 15_ Process Payroll (November) 15:46 41: Module 16_ Employee Records and Reports 13:15 42: Module 17_ Editing Employee Records 06:58 43: Module 18_ Process Payroll (December) 12:17 44: Module 19_ Resetting Payments 05:08 45: Module 20_ Quick SSP 09:37 46: Module 21_ An Employee Leaves 13:15 47: Module 22_ Final Payroll Run 07:15 48: Module 23_ Reports and Historical Data 08:16 49: Module 24_ Year-End Procedures 08:54 Free Course No 02: UK Employment Law 3:23:09 50: Module 01: Basic of Employment Law 16:17 51: Module 02: Legal Recruitment Process 26:44 52: Module 03: Employment Contracts 14:06 53: Module 04: Employee Handbook 13:03 54: Module 05: Disciplinary Procedure 13:55 55: Module 06: National Minimum Wage & National Living Wage 21:57 56: Module 07: Parental Right, Sick Pay & Pension Scheme 31:13 57: Module 08: Discrimination in the Workplace 27:43 58: Module 09: Health & Safety at Work 10:21 59: Module 10: Dismissal, Grievances and Employment Tribunals 20:51 60: Module 11: Workplace Monitoring & Data Protection 06:59 Free Course No 03: Workplace Confidentiality 37:08 61: Module 01 Introduction to workplace confidentiality 03:18 62: Module 02 Business Etiquettes and Types of Confidentiality 08:01 63: Module 03 The Importance of Confidentiality 03:46 64: Module 04 Confidentiality with Co-workers 05:45 65: Module 05 Preventing Confidentiality Breach 06:08 66: Module 06 How Employers Can Protect Confidential Information 10:10 Who is this course for? HR: Human Resources Management (Employment Law & Recruitment) Diploma This HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course is suitable for the following: HR Manager HR Advisor HR Officer Recruitment Manager Talent Acquisition Specialist Employee Relations Advisor Learning and Development Manager Compensation and Benefits Specialist HR Business Partner Diversity and Inclusion Manager Organizational Development Manager HR Operations Manager HR Shared Services Manager HR Business Analyst You should enrol in this Recruitment course if you want to enrol in further: Level 2 Certificate in Recruitment Resourcing Level 3 Certificate in Principles of Recruitment Practice (RQF) CIPD HR practice HR and Marketing CIPD HR practice Human Resources Management Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) NCFE Level 3 Diploma in Skills for Business: Human Resources Certified Employee Performance Management Professional OTHM Level 3 Foundation Diploma in Employability and Workplace Skills CIPD HR practice NCFE Level 3 Diploma in Skills for Business: Human Resources Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) Level 4 Diploma in Human Resource Management Level 7 Diploma in Human Resource Management Level 2 Certificate in Recruitment Resourcing CIPD Level 3 Foundation Certificate in People Practice CIPD Level 5 Associate Diploma in People Management CIPD Level 7 Advanced Diploma in Strategic People Management Requirements HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 No formal qualification is required for this HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course. Career path HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 Completing this HR Management: Human Resources Management (Employment Law & Recruitment) Level 5 course can lead to a variety of career opportunities in the HR field, such as: Human Resources Officer Human Resources Manager Human Resources Adviser Talent Acquisition Specialist Employee Relations Manager Head of HR Certificates Certificate Accredited by CPDQS Digital certificate - Included Diploma in (HR) Human Resources at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in (HR) Human Resources at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the (HR) Human Resources course, you need to order to receive aCertificate Accredited by CPDQSthat is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)