3701 Office Skills courses delivered Online

Our digital course, The Agile Speaker, is a comprehensive and complete communication and presentation programme delivered by renowned communication expert Maryanne Johnston, packed with invaluable teachings, resources and templates.

The Planner is a late addition to the Office 365 suite of productivity tools that makes it very easy for a team to work together more efficiently and productively. This Office 365 Planner course is perfect if you are looking forward to learning more about Office 365. By enrolling in this course, you'll equip with all the features and functionality of Planner. Following that, you'll learn how to create new plans, organize and assign tasks. Besides, you'll explore how to share files, chat, and get updates on project progress. In addition to that, you'll understand the interface of Planner, learn to create new plans, use Boards and Buckets to organize tasks. Creating and assigning tasks, adding new members, using notifications, and working with the different views also broadly explained in this course. Upon successful completion of this course, you'll be able to use Planner more confidently for organizing and managing tasks and projects related exercises. What Will I Learn? Get an Understanding of Planner Add and Edit Tasks Create a New Plan Work with Members in Planner Requirements Basic computer skills would be helpful Introduction Introduction 00:03:00 Working with Planner Overview of Planner 00:05:00 Creating a New Plan 00:05:00 Using Boards and Buckets 00:06:00 Working with Tasks 00:09:00 Working with Members 00:08:00 Editing Plan Settings 00:05:00 Changing Views 00:08:00 Exporting a Plan to Excel 00:04:00 Conclusion Course Recap 00:02:00 Course Certification

To explore the new features that have included in Microsoft Office 2016, enrolling in this Office 2016 New Features course will be perfect for you. Grab the opportunity to acquire knowledge of Microsoft Office 2016 which will allow you to take your skills to a higher level and become more confident and efficient in the workplace. Office 2016 includes multiple unique features and enhancements offered in Office 2013. Throughout the course, you'll gain invaluable insider tips and learn new techniques to work with office 2016. Additionally, you'll analyse the common changes across the suite of products, such as Tell Me, ink equations, new chart types, version history, and themes and review individual feature enhancements in Microsoft Word, Excel, PowerPoint, Outlook, and Access. What Will I Learn? Learn about the new features across Office 2016 Use Co-authoring in Word Explore the new features in Excel Create a screen recording in PowerPoint Be more productive with Outlook Explore the new features of Access Requirements Basic understanding of existing Microsoft Office features and functionality Introduction Introduction FREE 00:00:00 Overview of Common Changes Using the Tell Me Feature 00:04:00 Using Smart Lookup 00:04:00 Applying the New Colorful Theme 00:02:00 Working with Version History 00:03:00 Working with New Chart Types 00:04:00 Using Ink Equations 00:03:00 New Features in Word Using Co-Authoring 00:05:00 New Features in Excel Using the One-Click Forecast 00:03:00 Searching in the PivotTable Field List 00:01:00 Using Multi-Select with a PivotTable Slicer 00:01:00 Using Maps 00:01:00 Using Get and Transform Power Queries 00:03:00 Publishing and Sharing in Power BI 00:02:00 Using Power View 00:02:00 Working with PowerPivot Improvements 00:02:00 New Features in PowerPoint Using Preset Styles for Shapes 00:04:00 Creating a Screen Recording 00:05:00 New Features in Outlook Working with Groups 00:09:00 Working with Clutter 00:05:00 Searching with Keywords and People Suggestions 00:02:00 Working with Email Attachments 00:03:00 New Features in Access Exploring the New Environment 00:01:00 Exploring New Templates 00:02:00 Exporting Linked Information to Excel 00:01:00 Integrating with SharePoint 2016 00:01:00 Conclusion Course Recap 00:01:00 Course Certification

Microsoft OneNote is a free-form note-taking application helps to take digital notes and keep them organized. It also allows you to add images, diagrams, audios, videos, and so on. OneNote can access from both the desktop or mobile devices. The Office 365 OneNote Online course is intended for beginners to demonstrate the basics of OneNote Online in Office 365, including how to create a notebook and add content efficiently. This course teaches you everything from essential notes to drawings, links and embedded files and data. OneNote notebook contains pages and sections, related to a multi-subject notebook. You'll also learn to navigate and create notebooks, edit, share and print notes quite comfortably. What Will I Learn? Work with OneNote Create a New Notebook Add and Format Content Use Search Requirements Basic Computer Skills Introduction Introduction FREE 00:03:00 Working with OneNote Overview of OneNote 00:05:00 Creating a New Notebook 00:05:00 Navigating in OneNote 00:05:00 Adding Sections and Pages to a Notebook 00:05:00 Adding Content 00:08:00 Formatting Content 00:05:00 Using Tags 00:05:00 Using Search 00:04:00 Sharing & Printing a Notebook 00:06:00 Using Immersive Reader 00:05:00 Conclusion Course Recap 00:03:00 Course Certification

Highlights of the Course Course Type: Online Learning Duration: 2 hours 1 minute Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about touch typing Understand the core competencies and principles of touch typing Explore the various areas of touch typing Know how to apply the skills you acquired from this course in a real-life context Become a confident and touch typist Touch Typing Training Masterclass Program Course Master the skills you need to propel your career forward in touch typing. This course will equip you with the essential knowledge and skillset that will make you a confident touch typist and take your career to the next level. This comprehensive touch typing training masterclass program course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this touch typing training masterclass program course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective touch typing practice and equip you with the essential skills, confidence and competence to assist you in the touch typing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in touch typing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for touch typist or for people who are aspiring to specialise in touch typing. Enrol in this touch typing training masterclass program course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive touch typing training masterclass program course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this touch typing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This touch typing training masterclass program course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This touch typing training masterclass program course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This touch typing training masterclass program course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Master Touch Typing Promo 00:01:00 Reminder! This Is a Real Course with Real Instructor Ready to Answer Questions 00:22:00 Your Facebook Support Community 00:01:00 Master at Touch Typing Quick Win - Focus on Accuracy to Get Speed 00:01:00 Another Quick - Have Straight Arm and Hand 00:01:00 Touch Typing Cycles Rules, Speed Improvement and Maintenance 00:02:00 Understand Your WPM Now and Type in Q&A 00:01:00 Reasons You Learn Touch Typing 00:02:00 One Language at A Time for Learning Touch Typing 00:02:00 Understand Your Whys of Touch Typing 00:02:00 You Have to Look the Text Not Keyboard 00:02:00 Have Proper Posture While Typing 00:02:00 Pick up The Correct Fingers 00:01:00 Correct Backspacing 00:01:00 Tap on The Keys 00:01:00 More Accuracy More Speed 00:02:00 Big Challenge - Listen and Type 00:02:00 Summary of All Touch Typing Tips 00:11:00 Learn Which Fingers Go Where In Touch Typing (With Google Classroom Practice) Welcome to Touch Typing Journey 00:01:00 Guides You How To Place Your Hands 00:01:00 Place Your Hands Better on Keyboard and Avoid 00:02:00 Typing of 1QAZ 00:04:00 Spacebar Guide 00:01:00 Typing of 2WSX 00:02:00 Typing of 3EDC 00:01:00 Typing of 4RFV 00:01:00 Typing of 5TGB 00:01:00 Typing of YHN 00:02:00 Typing of UJM 00:01:00 Typing of 8IK, 00:01:00 Typing of 9OL. 00:01:00 Typing of 0p; 00:01:00 Important Remainder of Keyboard View 00:01:00 Reasons of Having Two Shift, Alt, and Ctrl Button 00:01:00 How You Can Join Your Google Classroom 00:03:00 Applications That Can Help You To Become Master At Touch Typing Rapid Typing Installation 00:03:00 Rapid Typing Configuration 00:02:00 Rapid Typing Part 1 00:06:00 Rapid Typing Part 2 00:04:00 Typing of The Dead 00:09:00 Mavis Beacon Teaches Typing 00:04:00 KeyBlaze Touch Typing Software 00:05:00 Typing Master 00:06:00 Online Touch Typing 00:05:00 Important Things You Need to Know About Touch Typing 00:03:00 Important Things You Need to Know About Touch Typing Same Rules Are Applied for Phone Touch Typing! 00:09:00 Conclusion You Are Now Master of Touch Typing 00:01:00 Supplementary Resources Supplementary Resources - The Complete Touch Typing Masterclass: Master Touch Typing 00:00:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

🚀 Unlock Your Productivity Potential with 'Mastering Microsoft Office 2021-365' Online Course! 🚀 Are you ready to take your professional skills to the next level and become a Microsoft Office power user? Look no further! Introducing our comprehensive online course: 'Mastering Microsoft Office 2021-365: Word, Excel, PowerPoint.'   🔥 What's In It For You? 🔥 ✅ Stay Ahead of the Curve: Learn the ins and outs of the latest Microsoft Office suite, including all the new features and updates in Office 2021-365. ✅ Effortless Document Creation with Word: Master the art of crafting professional documents with Word. From basic documents to advanced formatting and collaboration, you'll be a Word wizard in no time. ✅ Data Mastery with Excel: Dive deep into Excel and discover the secrets of efficient data management, analysis, and visualization. From formulas to advanced functions, become a spreadsheet maestro. ✅ Engaging Presentations with PowerPoint: Transform your ideas into captivating presentations. Unleash the full potential of PowerPoint with design tips, animation techniques, and powerful storytelling strategies. ✅ Time-Saving Tips and Tricks: Discover productivity hacks that will streamline your workflow, saving you valuable time and making you more efficient in your daily tasks. ✅ Lifetime Access: Once enrolled, you get lifetime access to the course content and any future updates. Stay current with the latest Office releases without additional charges. ✅ Expert Guidance: Our experienced instructors are Microsoft Office certified professionals, ensuring you receive top-notch guidance and insights throughout the course. ✅ Interactive Learning: Engage in hands-on exercises, quizzes, and real-world projects to reinforce your knowledge and skills.   🎓 Who Is This Course For? 🎓 Whether you're a beginner looking to build a strong foundation or an experienced user aiming to refine your skills, this course is designed for anyone seeking to excel in Microsoft Office applications.   💡 **Why Wait? Seize the Opportunity! 💡 Invest in yourself and your career by enrolling in 'Mastering Microsoft Office 2021-365' today. Unleash the full potential of Microsoft Word, Excel, and PowerPoint, and elevate your professional game!   🚨 Limited Time Offer: Enroll Now and Get Exclusive Access to Bonus Materials! 🚨 Don't miss out on this opportunity to become a Microsoft Office expert. Click the link below to enroll and embark on your journey to mastering Microsoft Office!

A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary & PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience. In this Secretary & PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint. This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now! After the course, you will learn Develop the adequate skills required to become a personal assistant Learn how to provide quality admin support in the office Explore the vital areas of administrative management tasks Improve your business writing, meeting management, and time management skills Build your expertise in MS Excel and PowerPoint Why Choose Secretary & PA Diploma? Opportunity to earn a certificate accredited by CPD after completing this Secretarial & PA Diploma Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Secretarial & PA Diploma program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Secretary & PA Diploma and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Secretary & PA Diploma: Module 1: Personal Assistant Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade and more! Module 2: Admin Support Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills and more! Module 3: Administrative Management Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder Organising Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Module 4: Organisational Skills Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination and more! Module 5: Telephone Etiquette Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing and more! Module 7: Time Management Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have completed all the Secretarial & PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial & PA Diploma. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for Anyone interested in pursuing a career in the relevant sector Existing professionals who wish to elevate their skills Individuals who wish to learn about PA or secretary careers Requirements Enrol on the Secretary & PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary & PA Diploma without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Secretary & PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path From the Secretary & PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as PA (Salary range £26k-£44k per year) Office Administrator (Salary range £21k-£27k per year) Admin Assistant (Salary range £20k-£27k per year) Receptionist (Salary range £21k-£28k per year) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Description Learn the advanced features of Google G Suit with the Google G Suite Connect and Access course. Google G Suite is the productivity and collaboration tool that is comprised of Google Drive, Google Docs, Slides, Sheets, Gmail, Calendar, Forms, Google Hangouts, Google Plus, and more. The course is split into five sections that show you how to use the five applications of Google G Suit such as Gmail, Google Calendar, Google Forms, Google Hangouts, and Google Plus. At first, you will master how to receive, send and manage the email service of Google. Then, the course shows you how to manage your schedule on Google Calendar. Next, you will know how to create and manage forms by using Google Forms. After that, the course teaches you how to communicate effectively by using Google Hangouts. Finally, the course illustrates the techniques of using the social media platform of Google and helps you to manage your social presence with Google Plus. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Google G Suite Connect and Access is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Google G Suite Connect and Access is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Lesson 1: Google Gmail TOPIC A Getting Started with Gmail 00:15:00 TOPIC B Sending, Reading, and Replying to Messages 00:15:00 TOPIC C Organizing and Searching Mail 00:15:00 TOPIC D Managing Your Contacts 00:15:00 Lesson 2: Google Calendar TOPIC A Getting Started with Google Calendar 00:15:00 TOPIC B Create and Manage Events 00:15:00 TOPIC C Create Additional Calendars 00:15:00 TOPIC D Sharing Your Calendar 00:15:00 Lesson 3: Google Forms TOPIC A Getting Started with Google Forms 00:15:00 TOPIC B Build Forms 00:15:00 TOPIC C Work with Responses 00:15:00 Lesson 4: Google Hangouts TOPIC A Overview 00:15:00 TOPIC B Messaging and Text Hangouts 00:15:00 TOPIC C Video and Phone Hangouts 00:15:00 TOPIC D Hangouts Chat 00:15:00 Lesson 5: Google Plus TOPIC A Getting Started with Google Plus 00:15:00 TOPIC B Create and Optimize Your Profile 00:15:00 TOPIC C Creating Posts 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. To learn about administrative functions, this bundle course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success of any business. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Administration Bundle course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officer Supervisor Typist. Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Time Management Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Administration Bundle Course 00:30:00 Final Exam Final Exam- Administration Bundle Course 00:30:00

The Office 365 - Outlook Web App course is intended for individuals who work with Office 365 and Outlook Online. Microsoft Outlook tool allows its users the privilege to work from anywhere. Master the Microsoft's Outlook Web App and learn how to perform all the functions that placed in the Desktop version of Microsoft Outlook. Study about reading and responding to emails, creating and formatting messages, managing the mailbox, use the address book, creating folders for organization, and printing emails. In addition to that, you'll explore Outlook Web App with rules, understand IM settings and action items. Managing the Calendar, creating appointments and meetings requests, working with contacts, groups and tasks also discussed in the course. Besides, learn how to navigate the Office 365 Mail setting and new features and differences of using Outlook in the cloud. What Will I Learn? Navigate Outlook Online Create email messages and attach files Read and reply to emails, and work with attachments Create and manage rules Organize with folders and use Clutter Create and manage Contacts Manage the Calendar, and create appointments and meetings Work with Tasks Requirements Basic understanding of computers and navigating the Internet Knowledge of email functions and programs is helpful but not required Introduction Introduction 00:02:00 Getting Started With Outlook Online Navigating the Outlook Views 00:08:00 Working with the My Day View 00:03:00 Creating a New Email Message 00:05:00 Attaching a File 00:03:00 Working with Email Replying to an Email 00:03:00 Liking an Email Message 00:02:00 Formatting Email Text 00:03:00 Working with Conversation View 00:02:00 Deleting Emails 00:04:00 Printing Emails 00:02:00 Using the Notes Feature 00:03:00 Managing the Outlook Mailbox Using Sweep 00:02:00 Flagging Emails 00:02:00 Creating a Rule 00:04:00 Editing a Rule 00:02:00 Working with Favorites 00:02:00 Organizing Mail Working with Folders 00:07:00 Working with Clutter 00:04:00 Pinning and Searching for Emails 00:03:00 Using the Focused Inbox 00:05:00 Using Groups 00:05:00 Customizing Outlook Customizing the Environment 00:07:00 Setting Out of Office 00:05:00 Showing BCC and Using Read Receipts 00:04:00 Working with Contacts 00:07:00 Exploring the Calendar Exploring the Calendar View 00:05:00 Working with Calendars 00:07:00 Working with Shared Calendars 00:06:00 Working with Tasks Viewing Tasks 00:02:00 Creating Tasks 00:03:00 Conclusion Course Recap 00:02:00 Course Certification