Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now! Microsoft Office is the most widely used tool for sharing/presenting professional information by a considerable number of companies in the world. Microsoft Office's benefits to business productivity are so crucial that all professionals today are required to be experts in it. Also, Microsoft Office skills can make your work life so much easier that you can complete your tasks in minutes that would take others hours. So enhance your skills and become that go-to guy that everyone envies with our comprehensive Microsoft Office Specialist (MOS) bundle. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Microsoft Office Specialist (MOS) bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive Microsoft Office Specialist (MOS) job market. Also, our experts are available for answering your queries on Microsoft Office Specialist (MOS) and help you along your learning journey. Advanced audio-visual learning modules of these Microsoft Office Specialist (MOS) courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in MOS, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Microsoft Office Specialist (MOS) Bundle Consists of the following Premium courses: Course 01: Advanced Diploma in MS Excel Course 02: MS Word Diploma Course 03: PowerPoint Diploma Course 04: 50 Tips to Upgrade your Excel Skill Course 05: New Functions in Microsoft Excel 2021 Course 06: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 07: Excel Sheet Comparison with VBA Course 08: Master Power Query in 120 Minutes! Course 09: Data Analysis in Excel Complete Training Course 10: The Complete Outlook Masterclass Course 11: Complete Power BI 2021 Course 12: Microsoft Teams Course 13: Windows 10 Pro Complete Training Course 14: GDPR Data Protection Level 5 Enrol now in Microsoft Office Specialist (MOS) to advance your career, and use the premium study materials from Apex Learning. Curriculum Course 01: Advanced Diploma in MS Excel Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel VBA Data Management How will I get my Certificate? After successfully completing the Microsoft Office Specialist (MOS) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course) CPD 155 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is for all. Requirements This bundle has no requirements. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.
Give a compliment to your career and take it to the next level. This Master Microsoft Office Beginner to Advanced will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Master Microsoft Office Beginner to Advancedbundle will help you stay ahead of the pack. Throughout the Master Microsoft Office Beginner to Advanced programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Master Microsoft Office Beginner to Advanced course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Master Microsoft Office Beginner to Advanced Bundle Consists of the following Premium courses: Course 01: Level 2 Microsoft Office Essentials Course 02: MS Word Diploma Course 03: Advanced Diploma in MS Excel Course 04: 50 Tips to Upgrade your Excel Skill Course 05: New Functions in Microsoft Excel 2021 Course 06: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 07: Microsoft Excel: Excel Sheet Comparison with VBA Course 08: Data Analysis in Microsoft Excel Complete Training Course 09: The Complete Microsoft Outlook Masterclass Course 10: Complete Microsoft Power BI 2021 Course 11: Microsoft Teams Enrol now in Master Microsoft Office Beginner to Advanced bundle to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Master Microsoft Office Beginner to Advanced expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Master Microsoft Office Beginner to Advanced bundle. Requirements This Master Microsoft Office Beginner to Advanced course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 2 Microsoft Office Essentials) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
24 Hour Flash Deal **25-in-1 ASP.Net MVC and Entity Framework Mega Bundle** ASP.Net MVC and Entity Framework Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the ASP.Net MVC and Entity Framework package online with Studyhub through our online learning platform. The ASP.Net MVC and Entity Framework bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This ASP.Net MVC and Entity Framework course provides complete 360-degree training on ASP.Net MVC and Entity Framework. You'll get not one, not two, not three, but twenty-five ASP.Net MVC and Entity Framework courses included in this course. 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Here's what you get: Step by step ASP.Net MVC and Entity Framework lessons One to one assistance from ASP.Net MVC and Entity Frameworkprofessionals if you need it Innovative exams to test your knowledge after the ASP.Net MVC and Entity Frameworkcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five ASP.Net MVC and Entity Framework courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your ASP.Net MVC and Entity Framework certificate and transcript on the next working day Easily learn the ASP.Net MVC and Entity Framework skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This ASP.Net MVC and Entity Framework training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in ASP.Net MVC and Entity Framework Requirements To participate in this ASP.Net MVC and Entity Framework course, all you need is - A smart device A secure internet connection And a keen interest in ASP.Net MVC and Entity Framework Career path You will be able to kickstart your ASP.Net MVC and Entity Framework career because this course includes various courses as a bonus. This ASP.Net MVC and Entity Framework is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore ASP.Net MVC and Entity Framework career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
The Office 365 Collaborating in Office 365 course focuses on giving you the relevant knowledge on how to collaborate with others in Office 365. You'll learn how to make a plan in Planner, and an app in Office 365. In addition to that, learn how to create and share a document, as well as create a SharePoint library. Explore the idea to use the Office 365 apps on a mobile device, and how to co-author documents. The course also instructs you to manage an Outlook group, following with OneNote, Skype, and Delve to locate documents. Last but not the least, improve the efficiency to collaborate using Yammer and Teams. The knowledge acquired from the course makes sure you've got the skills required to succeed in today's rapidly developing workplace. What Will I Learn? Use the various apps of Office 365 to collaborate with others. Requirements Familiarity with Microsoft Office Applications and using the Internet. Introduction Introduction FREE 00:02:00 Using Office 365 for Collaboration Overview FREE 00:03:00 Creating a Plan 00:07:00 Creating and Sharing a Document 00:05:00 Creating a Library 00:08:00 Using Office 365 on a Mobile Device 00:05:00 Co-Authoring in Office 00:05:00 Using an Outlook Group to Get Feedback 00:08:00 Meeting and Collaborating in Skype and OneNote 00:08:00 Using Delve 00:05:00 Getting Feedback Through Yammer 00:07:00 Using Teams 00:06:00 Conclusion Course Recap 00:02:00 Course Certification
Highlights of the Course Course Type: Online Learning Duration: 2 hours 1 minute Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about touch typing Understand the core competencies and principles of touch typing Explore the various areas of touch typing Know how to apply the skills you acquired from this course in a real-life context Become a confident and touch typist Touch Typing Training Masterclass Program Course Master the skills you need to propel your career forward in touch typing. This course will equip you with the essential knowledge and skillset that will make you a confident touch typist and take your career to the next level. This comprehensive touch typing training masterclass program course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this touch typing training masterclass program course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective touch typing practice and equip you with the essential skills, confidence and competence to assist you in the touch typing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in touch typing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for touch typist or for people who are aspiring to specialise in touch typing. Enrol in this touch typing training masterclass program course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive touch typing training masterclass program course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this touch typing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This touch typing training masterclass program course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This touch typing training masterclass program course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This touch typing training masterclass program course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Master Touch Typing Promo 00:01:00 Reminder! This Is a Real Course with Real Instructor Ready to Answer Questions 00:22:00 Your Facebook Support Community 00:01:00 Master at Touch Typing Quick Win - Focus on Accuracy to Get Speed 00:01:00 Another Quick - Have Straight Arm and Hand 00:01:00 Touch Typing Cycles Rules, Speed Improvement and Maintenance 00:02:00 Understand Your WPM Now and Type in Q&A 00:01:00 Reasons You Learn Touch Typing 00:02:00 One Language at A Time for Learning Touch Typing 00:02:00 Understand Your Whys of Touch Typing 00:02:00 You Have to Look the Text Not Keyboard 00:02:00 Have Proper Posture While Typing 00:02:00 Pick up The Correct Fingers 00:01:00 Correct Backspacing 00:01:00 Tap on The Keys 00:01:00 More Accuracy More Speed 00:02:00 Big Challenge - Listen and Type 00:02:00 Summary of All Touch Typing Tips 00:11:00 Learn Which Fingers Go Where In Touch Typing (With Google Classroom Practice) Welcome to Touch Typing Journey 00:01:00 Guides You How To Place Your Hands 00:01:00 Place Your Hands Better on Keyboard and Avoid 00:02:00 Typing of 1QAZ 00:04:00 Spacebar Guide 00:01:00 Typing of 2WSX 00:02:00 Typing of 3EDC 00:01:00 Typing of 4RFV 00:01:00 Typing of 5TGB 00:01:00 Typing of YHN 00:02:00 Typing of UJM 00:01:00 Typing of 8IK, 00:01:00 Typing of 9OL. 00:01:00 Typing of 0p; 00:01:00 Important Remainder of Keyboard View 00:01:00 Reasons of Having Two Shift, Alt, and Ctrl Button 00:01:00 How You Can Join Your Google Classroom 00:03:00 Applications That Can Help You To Become Master At Touch Typing Rapid Typing Installation 00:03:00 Rapid Typing Configuration 00:02:00 Rapid Typing Part 1 00:06:00 Rapid Typing Part 2 00:04:00 Typing of The Dead 00:09:00 Mavis Beacon Teaches Typing 00:04:00 KeyBlaze Touch Typing Software 00:05:00 Typing Master 00:06:00 Online Touch Typing 00:05:00 Important Things You Need to Know About Touch Typing 00:03:00 Important Things You Need to Know About Touch Typing Same Rules Are Applied for Phone Touch Typing! 00:09:00 Conclusion You Are Now Master of Touch Typing 00:01:00 Supplementary Resources Supplementary Resources - The Complete Touch Typing Masterclass: Master Touch Typing 00:00:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
The Admin, Secretarial & PA course will provide you with the knowledge and multiple skills required to run high-level administration in business with ease. A company cannot run smoothly without someone performing the planning and signing, and you can learn to make yourself invaluable to the team with these skills. This best admin course covers every responsibility and ability that a great personal assistant will need to succeed, along with the fundamental skills required for a secretarial role and applying continuous improvements and high standards to the administrative processes. You'll find yourself gaining the knowledge base to perform all relative skills with confidence and efficiency. Once you have completed the program, you will have achieved a full understanding of applying the latest and methods of administration to a busy work environment and boost your career in that business sector. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Text/Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £ 129. There is an additional £10 postage charge for international students. CPD Certification from Institute of Mental Health After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from Institute of Mental Health, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15. Endorsement This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Who is this Admin, Secretarial & PA course for? This Admin, Secretarial & PA is suitable for anyone who is interested in the trade of Admin, Secretarial & PA and wants to have a better understanding of the fundamentals. It is also great for working professionals who have practical knowledge but require a theoretical understanding. Requirements There are no specific prerequisites to attend this course, as it is designed as an introductory course for anyone interested in the trade. All the modules are fully accessible from any internet-enabled smart device. Course Curriculum Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Personal Assistant 00:20:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:17:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:18:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:21:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 07 - Business Etiquette Business Etiquette 00:19:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 09 - Travel Arrangements Travel Arrangements 00:22:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:21:00 Module 12 - Time Management Time Management 00:25:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 14 - Business Writing Skills Business Writing Skills 00:25:00 Module 15 - Organisational Skills Organisational Skills 00:19:00 Module 16 - Communication Skills Communication Skills 00:19:00 Module 17- Customer Service Customer Service 00:22:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00 Mock Exam Mock Exam - Admin, Secretarial & PA - Level 7 00:20:00 Final Exam Final Exam - Admin, Secretarial & PA - Level 7 00:20:00 Assignment Assignment - Admin, Secretarial & PA - Level 7 Unlimited
This Diploma in Office Admin and Legal Secretary Skills course is especially suitable for Secretaries and Administrators enthusiastic to work within a legal environment. Throughout the course, you will be introduced to the techniques of becoming a good and efficient Legal Secretary. The course teaches you the fundamentals of the legal system including general duties of a legal secretary, managing meetings, keeping records with a different filing system, developing research skills, managing transcription for judges, etc. You will also learn tips for customer service and how to organize work using Microsoft Word. Finally, the course shows you how the legal system works the courts of the UK including Scotland and Northern Ireland. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Diploma in Office Admin and Legal Secretary Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Diploma in Office Admin and Legal Secretary Skills is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £22,100. The sky really is the limit. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Training for Administrator - Activities 00:00:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Skills Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 **Customer Service Role and Telephone Etiquette** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 **Organizing Work Using MS Word** Getting Started with Microsoft Word Understanding the Word Interface 00:05:00 Using the Backstage View 00:07:00 Opening Documents 00:02:00 Navigating Documents 00:04:00 Viewing Documents 00:04:00 Creating Documents 00:03:00 Entering Text 00:02:00 Selecting Text 00:03:00 Saving Documents 00:03:00 Checking Document Compatability 00:02:00 Converting to Updated File Format 00:02:00 Saving As a Different File Format 00:02:00 Understanding Document Properties 00:03:00 Using Versions 00:04:00
Ready to leverage a future in the vast expanse of public sector services? Dream of making a significant impact in society while earning a competitive salary? Look no further. The demand for skilled public administrators, policy analysts, and public service coordinators in the UK has never been higher, with an average annual income ranging from £30,000 to £50,000. Introducing the "Public Administration, Public Policy & Public Services - CPD Certified" course bundle. The bundle features six comprehensive courses, providing a rich theoretical exploration of public administration, policy, and services. From core principles in the "Administration Coordinator" and "Office Administration & Skills Diploma" courses to legal nuances in the "English Law Course" and "Legal Advisor Training Course", you'll gain crucial knowledge. The "Compliance Management Course" offers insight into compliance practices, while the "Effective Minute Taking Training" enhances your recording efficiency. Whether you're an ambitious newbie or a seasoned professional looking to brush up on your knowledge, this course bundle will leave no stone unturned. It paves the way for a holistic understanding of public administration, policy and services, sharpening your analytical skills and providing a solid theoretical understanding that's essential to excel in these professions. Don't miss out on this opportunity to supercharge your career. Sign up for the "Public Administration, Public Policy & Public Services - CPD Certified" course bundle today and empower yourself with the knowledge that can open doors to an array of opportunities in the public sector. This Public administration, Public Policy & Public Services -CPD Certified Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Administration Coordinator Course 02: Office Administration & Skills Diploma Course 03: English Law Course Course 04: Legal Advisor Training Course Course 05: Compliance Management Course Course 06: Effective Minute Taking Training Learning Outcomes By the end of this Public administration, Public Policy & Public Services course, learners will be able to: Understand the core functions and responsibilities of public administration roles. Gain proficiency in office administration tools and techniques. Acquire foundational knowledge of the English legal system. Develop skills to advise on common legal matters in public service. Understand the significance and application of compliance management. Learn the techniques of efficient and effective minute-taking. Grasp the integration of legal knowledge in public administration and services. This bundle is meticulously crafted to provide learners with a well-rounded education in public administration, policy, and services. A deep dive into these courses will unravel the dynamics of administrative coordination, the importance of effective office management, the intricacies of English law, the role of legal advisors, the essence of compliance in the modern age, and the significance of minute-taking in official meetings. By embarking on this learning journey, you'll be adeptly preparing yourself to navigate and excel in the complex maze of public service, ensuring not just personal growth but also contributing significantly to societal development. The benefits of undertaking these courses extend beyond mere knowledge acquisition. You'll be endowed with the skills and comprehension to improve processes, enhance office efficiency, understand and implement legal and compliance guidelines, and ensure accurate documentation of crucial discussions. In essence, you become an asset to any organization, ready to shoulder responsibilities and drive results. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Public administration, Public Policy & Public Services bundle is ideal for: Aspiring public administration professionals. Legal enthusiasts aiming for a career in public services. Office administrators keen on honing their skills. Individuals interested in compliance and governance roles. Requirements You will not need any prior background or expertise to enrol in this Public administration, Public Policy & Public Services bundle! Career path Administration Coordinator Office Manager Legal Advisor in Public Sector Compliance Officer Minute Taker for high-level meetings Public Policy Developer Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate