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£10.99
£10.99
On-Demand course
All levels
This Diploma in Office Admin and Legal Secretary Skills course is especially suitable for Secretaries and Administrators enthusiastic to work within a legal environment. Throughout the course, you will be introduced to the techniques of becoming a good and efficient Legal Secretary. The course teaches you the fundamentals of the legal system including general duties of a legal secretary, managing meetings, keeping records with a different filing system, developing research skills, managing transcription for judges, etc. You will also learn tips for customer service and how to organize work using Microsoft Word. Finally, the course shows you how the legal system works the courts of the UK including Scotland and Northern Ireland.
The price is for the whole course including final exam - no hidden fees
Accredited Certificate upon successful completion at an additional cost
Efficient exam system with instant results
Track progress within own personal learning portal
24/7 customer support via live chat
Diploma in Office Admin and Legal Secretary Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide.
This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Diploma in Office Admin and Legal Secretary Skills is for you.
We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success.
All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.
We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.
Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.
So, why not improve your chances of gaining professional skills and better earning potential.
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.
On successful completion of this course, you have the potential to achieve an estimated salary of £22,100.
The sky really is the limit.
Admin Support | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Getting Organized (I) | 01:00:00 | ||
Module Three - Getting Organized (II) | 01:00:00 | ||
Module Four - Managing Time | 01:00:00 | ||
Module Five - Getting It All Done On Time | 01:00:00 | ||
Module Six - Special Tasks | 01:00:00 | ||
Module Seven - Verbal Communication Skills | 01:00:00 | ||
Module Eight - Non-Verbal Communication Skills | 01:00:00 | ||
Module Nine - Empowering Yourself | 01:00:00 | ||
Module Ten - The Team of Two | 01:00:00 | ||
Module Eleven - Taking Care of Yourself | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Administrative Management | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Why Your Office Needs Administrative Procedures | 01:00:00 | ||
Module Three - Gathering the Right Tools | 01:00:00 | ||
Module Four - Identifying Procedures to Include | 01:00:00 | ||
Module Five - Top Five Procedures to Record | 01:00:00 | ||
Module Six - What to Include in Your Binder (I) | 01:00:00 | ||
Module Seven - What to Include in Your Binder (II) | 01:00:00 | ||
Module Eight - Organizing Your Binder | 01:00:00 | ||
Module Nine - What Not to Include in the Procedure Guide | 01:00:00 | ||
Module Ten - Share Office Procedure Guide | 01:00:00 | ||
Module Eleven - Successfully Executing the Guide | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Organisational Skills | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Remove the Clutter | 01:00:00 | ||
Module Three - Prioritize | 01:00:00 | ||
Module Four - Scheduling Your Time | 01:00:00 | ||
Module Five - To Do Lists | 01:00:00 | ||
Module Six - Paper and Paperless Storage | 01:00:00 | ||
Module Seven - Organization in Your Work Area | 01:00:00 | ||
Module Eight - Tools to Fight Procrastination | 01:00:00 | ||
Module Nine - Organizing Your Inbox | 01:00:00 | ||
Module Ten - Avoid the Causes of Disorganization | 01:00:00 | ||
Module Eleven - Discipline is the Key to Stay Organized | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Organisational Skills Training for Administrator - Activities | 00:00:00 | ||
Legal Secretary | |||
Introduction to Legal Secretary | 00:15:00 | ||
Role of Legal Secretaries | 00:15:00 | ||
General Duties and Day-to-Day Operations of a Legal Secretary | 00:30:00 | ||
Record Keeping | 00:30:00 | ||
Legal Writing Skills & Proofreading | 00:15:00 | ||
Research Skills You Need to Know | 00:30:00 | ||
Transcription, Editing & Correspondence to Judges | 00:30:00 | ||
Legal System of UK | 00:15:00 | ||
UK Court System | 00:30:00 | ||
Meeting Management & Minute Taking Skills | |||
Meeting Management | 00:15:00 | ||
The Role of a Minute-Taker | 00:15:00 | ||
The Skills of a Minute-Taker | 00:30:00 | ||
Meeting Agreements | 00:15:00 | ||
Minute Styles | 00:30:00 | ||
What Do I Record? | 00:30:00 | ||
Techniques for Preparing Minutes | 00:30:00 | ||
The Minute Book | 00:15:00 | ||
What to include/what to ignore | 00:30:00 | ||
Motions and Resolutions | 00:15:00 | ||
Method of recording minutes | 00:30:00 | ||
Reasons for Meeting | 00:30:00 | ||
What is a decision? | 00:15:00 | ||
Minute Taking tips | 00:30:00 | ||
**Customer Service Role and Telephone Etiquette** | |||
Understanding Customer Service | |||
Understanding Customer Service | 00:17:00 | ||
Identifying Customer Expectations | 00:06:00 | ||
Providing Excellent Customer Service | 00:07:00 | ||
Focusing on the Customer | |||
Focusing on the Customer | 00:08:00 | ||
Customer Service and the Telephone | |||
Customer Service and the Telephone | 00:08:00 | ||
Handling Complaints | |||
Handling Complaints | 00:12:00 | ||
Enduring Stress | |||
Enduring Stress | 00:13:00 | ||
Business Communication | |||
Identifying Basic Communication Techniques | 00:09:00 | ||
Formal and Informal Communication | 00:02:00 | ||
Verbal and Non-verbal Communication | |||
Describing Verbal and Non-verbal Communication | 00:04:00 | ||
Understanding Body Language | 00:05:00 | ||
Making Effective Presentations | 00:10:00 | ||
Fundamentals of Productive Meetings | 00:08:00 | ||
Written Communication | |||
Written Communication | 00:13:00 | ||
Electronic Communication | |||
Electronic Communication | 00:19:00 | ||
Communicating with Graphics | |||
Creating Graphics for Business Communication | 00:04:00 | ||
Communicating Static Information | 00:03:00 | ||
Communicating Dynamic Information | 00:03:00 | ||
Effectively Working for Your Boss | |||
Representing Your Boss | 00:06:00 | ||
Communicating Your Boss's Decisions | 00:03:00 | ||
Supporting Your Boss and Colleagues | 00:04:00 | ||
Building a Partnership with Your Boss | 00:13:00 | ||
Identifying Goals | |||
Identifying Goals | 00:10:00 | ||
Effective Energy Distribution | |||
Energy Distribution | 00:09:00 | ||
Time Logs | 00:11:00 | ||
Working with Your Personal Style | |||
Personal World View | 00:10:00 | ||
Strengths | 00:09:00 | ||
Building Your Toolbox | |||
A Building Your Toolbox | 00:10:00 | ||
Establishing Your Action Plan | |||
Establishing Your Action Plan | 00:11:00 | ||
**Organizing Work Using MS Word** | |||
Getting Started with Microsoft Word | |||
Understanding the Word Interface | 00:05:00 | ||
Using the Backstage View | 00:07:00 | ||
Opening Documents | 00:02:00 | ||
Navigating Documents | 00:04:00 | ||
Viewing Documents | 00:04:00 | ||
Creating Documents | 00:03:00 | ||
Entering Text | 00:02:00 | ||
Selecting Text | 00:03:00 | ||
Saving Documents | 00:03:00 | ||
Checking Document Compatability | 00:02:00 | ||
Converting to Updated File Format | 00:02:00 | ||
Saving As a Different File Format | 00:02:00 | ||
Understanding Document Properties | 00:03:00 | ||
Using Versions | 00:04:00 |