If you're after a no-fuss way to upgrade essential workplace and personal skills, this Functional Skills bundle brings together everything that actually gets used. You’ll find maths and English made useful (not just algebraic acrobatics), along with IT skills from Word to Excel, and a dash of PowerPoint confidence for good measure. Topped off with communication and negotiation techniques, the bundle fits just as well for job hunters as it does for those managing office life or everyday tasks. It’s the learning equivalent of a well-organised spreadsheet—useful, neat, and quietly satisfying. Learning Outcomes: Strengthen grammar, spelling, and sentence construction abilities. Use Microsoft Word, Excel, and PowerPoint effectively. Improve arithmetic, percentages, and data handling techniques. Develop confident written and verbal communication skills. Apply negotiation skills to everyday and workplace situations. Understand basic IT systems used across different industries. Who is this Course For: Adults returning to education or upskilling. Job seekers brushing up core workplace skills. School leavers preparing for employment or training. Admin professionals seeking smoother office workflows. Parents wanting to support children's learning confidently. Retail staff looking to progress into office roles. Hospitality workers managing everyday digital tasks. Anyone needing sharp, simple, everyday life skills. Career Path: Administrative Assistant – £23,000/year Customer Service Advisor – £22,000/year Data Entry Clerk – £21,000/year Retail Supervisor – £24,000/year Office Manager – £30,000/year Personal Assistant – £29,000/year
Managing people is as much about timing and tone as it is about targets. The People Management: 8 in 1 Premium Courses Bundle offers a punchy lineup of skills that managers, team leads, and rising professionals need to keep their workplace not only efficient—but mostly civil too. Whether you're aiming to calm a heated phone call or schedule three meetings at once (without losing your mind), this bundle covers essentials like communication skills, telephone etiquette, negotiation, and lean methodology. A bit of equality and diversity knowledge doesn’t go amiss either—it helps keep things human. Learning Outcomes Build effective communication for teams and professional settings. Understand leadership techniques for better team coordination. Apply time management methods to improve productivity. Use problem-solving approaches to handle workplace challenges. Learn telephone and digital communication etiquette. Recognise fairness and equality in team environments. Who is this Course For Team leaders managing daily operations and staff issues. Office managers wanting smoother people-handling skills. HR assistants supporting interpersonal workplace functions. Call centre staff aiming for confident phone communication. Business professionals improving task and time management. New managers building leadership experience online. Customer service supervisors learning negotiation basics. Coordinators managing multiple departments or teams. Career Path Team Leader – £25,000 to £35,000 per year HR Administrator – £23,000 to £30,000 per year Customer Service Manager – £28,000 to £40,000 per year Operations Supervisor – £30,000 to £42,000 per year Office Manager – £27,000 to £38,000 per year Training Coordinator – £25,000 to £35,000 per year
Conflict might be inevitable—but turning it into organised conversation? That’s where the Conflict Management Mini Bundle comes in. Covering human resources structures, communication skills, organisational tactics, problem solving, and mindfulness, this bundle adds logic to workplace chaos without any incense burning. Whether you’re smoothing office tensions or simply managing competing inbox demands, these modules help you structure how you think, talk, and manage tasks. Calm minds, sharp conversations, and better workplace habits—because arguments rarely send calendar invites in advance. Learning Outcomes: Understand HR processes for workplace support and issue resolution. Learn structured communication skills for various workplace scenarios. Apply problem-solving techniques to interpersonal or team issues. Explore basic mindfulness methods for calm and clarity. Develop organisational habits to manage workflow and stress. Combine HR and communication approaches for smoother interactions. Who is this Course For: HR staff involved in employee conversations or dispute resolution. Team leaders seeking structured thinking in daily management. Office professionals handling internal communication challenges. Admins supporting department heads with workflow organisation. New managers facing people-based problem solving daily. Customer service staff dealing with interpersonal conflicts. Workplace coordinators navigating cross-team communication issues. Anyone interested in clear thinking during workplace disagreements. Career Path: HR Administrator – £26,000/year Workplace Conflict Adviser – £28,000/year Office Manager (Team Focus) – £30,000/year Internal Communications Assistant – £27,500/year Organisation Development Support – £29,500/year Mindfulness Programme Assistant – £25,000/year
In today’s workplace, HR is about more than policies—it’s about people. This 20-in-1 HR Equality bundle was designed for those who want to be employable in modern human resources, compliance, and people-management roles across education, healthcare, government, and the private sector. With essential topics covering communication, neurodiversity, mental health, and regulatory awareness, this is your fast track to standing out to employers who care about equity—and who are hiring now. Description Workplaces are under pressure to be more inclusive, ethical, and compliant—and they need HR professionals who can lead the charge. This bundle prepares you for roles where understanding people matters just as much as understanding policy. Whether you’re stepping into HR, people operations, or administrative leadership, this 20-course collection demonstrates that you're ready to handle the nuanced, regulated, people-first challenges of today’s working world. From conflict resolution to GDPR fluency, this curriculum will help you stand out to hiring managers in schools, charities, hospitals, corporate offices, and more. Best of all, you're not just saving money—you’re gaining a full career toolkit in one go. Enrol today. This offer won’t last, and the next HR candidate might already be taking it. FAQ What roles does this bundle help with? HR assistant, team leader, EDI coordinator, office manager, recruitment support, and admin roles. Which industries value these skills? Corporate HR, education, social care, healthcare, compliance teams, and public sector organisations. Is this suitable for career changers? Absolutely. Whether you’re re-entering the workforce or pivoting into HR, this bundle is beginner-friendly. Do I need a background in HR? No. This bundle builds employability from the ground up with professional versatility in mind. Are the courses accredited? Yes, each course awards certification—ideal for your CV and professional portfolio. When does the offer expire? This is a limited-time enrolment. Once closed, the bundle will not return at this price.
Combine legal expertise with executive precision. The Legal Secretaries and PAs 20-in-1 bundle is built for professionals aiming to provide high-level support in legal offices, corporate legal teams, and beyond. If you're ready to become the trusted right hand every legal professional needs—this is your launchpad. Don’t miss the window—this bundle turns admin skills into job offers. Description Whether you’re assisting with case prep, managing confidential documents, or scheduling high-stakes meetings, legal secretaries and personal assistants are key players in legal efficiency. This bundle blends legal literacy with executive administration—making it ideal for candidates pursuing hybrid legal/admin roles in law firms, notary offices, or corporate compliance departments. Courses span the legal spectrum—from tort and family law to GDPR and contracts—while sharpening the skills that make office professionals indispensable. If you're looking to transition from general admin to legal support, or grow into a more senior PA role, this bundle is designed to help you do just that—with confidence and credibility. It's a full toolkit at a fraction of the cost of traditional routes. The only question is: will you move forward now, or risk falling behind? FAQ What types of roles does this bundle support? Legal secretary, legal PA, paralegal assistant, legal admin coordinator, or office manager within legal or compliance-heavy sectors. Is prior legal training necessary? No. This bundle is suitable for beginners and professionals shifting into legal support roles. Which industries will value this training? Legal firms, property agencies, financial institutions, government offices, and any regulated industry needing legal-savvy admins. Can I use this to become a PA in a legal department? Yes. The bundle includes both legal and executive support elements ideal for high-level assistant roles. Is there flexibility to study at my own pace? Yes—learn on your schedule, on any device. Why act today? Hiring managers are screening for legal-literate admin staff now. The sooner you upskill, the sooner you apply.
Whether you’re updating a spreadsheet, writing a formal letter, or creating a PowerPoint worthy of applause, this Microsoft Office Specialist (MOS) bundle has your digital desk drawer sorted. From MS Word to SQL, each module is designed to sharpen your command of the Office suite and its closely linked technologies. You'll learn to glide through Excel formulas, structure Access databases, interpret dashboards with Power BI, and manage projects with confidence in MS Project. It's not about just knowing where the buttons are—it’s about knowing what to do with them. Learning Outcomes: Navigate Microsoft Office tools with confidence and accuracy. Build and analyse data using Excel and Power BI. Create structured databases using MS Access. Write, edit and format documents professionally in Word. Prepare and present slides with clarity in PowerPoint. Organise communication and schedules using Outlook effectively. Who is this Course For: Office workers looking to improve everyday digital workflow. Admin assistants needing structured Microsoft Office training. Professionals handling reports, data, and communications. Beginners aiming to develop foundational Microsoft Office skills. Jobseekers wanting up-to-date tech proficiency. Small business owners managing documents and communication. Team leaders coordinating tasks via Outlook or MS Project. Anyone curious about Power BI and data presentation. Career Path: Administrative Assistant – £21,000–£28,000 per year Data Entry Clerk – £20,000–£25,000 per year Office Manager – £28,000–£40,000 per year Project Administrator – £25,000–£32,000 per year Business Analyst (with Power BI) – £38,000–£52,000 per year IT Support Assistant – £22,000–£30,000 per year
The Functional Skills Mini Bundle delivers straightforward knowledge across essential topics—maths, English, IT, Microsoft Project, and self-organisation. If you've ever wondered when you’d use algebra again or struggled with that oddly formatted email, this one’s for you (and your future spreadsheet). It’s smart, clear and focused—perfect for building a solid academic and administrative foundation. Whether you’re brushing up on core subjects or preparing to be more organised than your calendar suggests, this bundle covers essential functions that play well in almost every environment—digital or otherwise. Learning Outcomes: Improve English reading, writing, and structured communication skills. Gain confidence in everyday numeracy and problem-solving concepts. Learn IT fundamentals with a focus on usability and clarity. Explore Microsoft Project structure and time-based task allocation. Understand how to prioritise tasks and meet planned objectives. Strengthen essential workplace and study-related digital skills. Who is this Course For: Job seekers needing a refresher on key academic subjects. Students aiming to build confidence in English and maths. Individuals looking to manage time and tasks more effectively. Beginners exploring the basics of information technology. Professionals wanting clarity in project management software. Anyone needing structured learning across core skill areas. Career changers preparing for office-based digital roles. Learners interested in self-organisation and efficient planning. Career Path: Administrative Assistant – £24,000/year Project Coordinator – £29,000/year Data Entry Officer – £23,500/year IT Support Assistant – £26,000/year Office Manager – £31,500/year Customer Service Executive – £25,000/year
Description: The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Legal Office Administration Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 00:01:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00 Final Exam Final Exam- Office Admin and Legal Secretary Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Hiring might be human, but doing it right requires more than a friendly handshake. The Recruitment Training Mini Bundle sharpens your understanding of employment law, HR processes, payroll essentials, polished telephone manners, and counselling methods. Whether you're refining your existing know-how or aiming to handle workplace situations with a bit more finesse, this bundle provides the right mix. From recruitment calls to sensitive conversations, each module helps you gain insight into structured procedures, staff relations, and payment operations. It's a smooth ride through the basics that matter—without making you read policies for bedtime entertainment. Recruit smartly, speak politely, and manage situations before they manage you. Learning Outcomes: Understand foundational principles of employment law and workplace rights. Manage payroll functions including basic reporting and payroll cycles. Handle employee matters through structured human resource frameworks. Communicate clearly and professionally over the telephone. Apply basic counselling approaches in workplace-related conversations. Navigate staff processes with improved awareness and procedural clarity. Who is this Course For: Those working in small business recruitment or HR departments. HR officers aiming to brush up essential employment knowledge. Payroll staff seeking a broader organisational context. Office administrators involved in staff coordination tasks. Customer-facing professionals managing inbound recruitment calls. Managers looking to improve people handling and soft skills. Anyone keen on HR-related problem solving and mediation. Those who prefer clear, structured approaches to workplace policies. Career Path: HR Assistant – £25,000/year Recruitment Administrator – £23,500/year Payroll Coordinator – £27,000/year Telephone Interviewer – £21,000/year Counselling Support Worker – £26,000/year Office Manager (HR Focus) – £32,000/year