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414 Office Management courses

Business Facilities Management Diploma

By Online Training Academy

Are you ready to step into the dynamic world of facilities management? Our comprehensive Business Facilities Management Diploma is designed to equip you with the essential skills and knowledge needed to thrive in this critical field. Whether you're aiming to advance your career or shift gears into facilities management, this diploma is your gateway to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Business Facilities Management Diploma, learners will gain a comprehensive understanding of managing buildings and workplaces effectively. They will learn how to oversee the upkeep and functionality of facilities, ensuring they are safe, sustainable, and compliant with health and safety regulations. The curriculum covers strategies for managing human resources and contracts related to facility management, as well as handling leases and vendor relationships. Learners will also acquire skills in maintenance and repairs, optimizing workplace services, and efficiently managing space within facilities. The program includes project management techniques essential for executing facility-related projects successfully. Furthermore, learners will explore business development strategies and succession planning, crucial for the long-term sustainability and growth of organizations. Overall, this diploma equips learners with practical knowledge and skills to excel in the diverse field of business facilities management. Course Curriculum Module 01: Introduction to Facilities Management Module 02: Sustainable Facilities Management Module 03: Health and Safety at Work Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Maintenance and Repairs Module 07: Managing Workplace Services Module 08: Space Management Module 09: Project Management Module 10: Business Development and Succession Planning Learning Outcomes: Understand principles of effective facilities management and its importance. Implement sustainable practices to enhance facility operations and efficiency. Ensure compliance with health, safety, and workplace regulations. Manage human resources and contracts effectively within facility contexts. Navigate lease agreements and vendor relationships for optimal facility performance. Oversee maintenance, repairs, and workplace service management competently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Business Facilities Management Diploma 2:07:55 1: Module 01: Introduction to Facilities Management 13:12 2: Module 02: Sustainable Facilities Management 08:21 3: Module 03: Health and Safety at Work 11:34 4: Module 04: Human Resource and Contract Management 11:48 5: Module 05: Lease Purchase and Vendor Management 12:43 6: Module 06: Maintenance and Repairs 11:37 7: Module 07: Managing Workplace Services 17:06 8: Module 08: Space Management 10:57 9: Module 09: Project Management 16:21 10: Module 10: Business Development and Succession Planning 13:16 11: CPD Certificate - Free 01:00 Who is this course for? Professionals aspiring to manage business facilities effectively. Individuals seeking expertise in facilities management roles. Those interested in health, safety, and compliance management. Managers aiming to enhance workplace efficiency and sustainability. Anyone pursuing skills in project and space management. Career path Facilities Manager Health and Safety Officer Contract Manager Project Coordinator Space Planner Maintenance Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Business Facilities Management Diploma
Delivered Online On Demand3 minutes
£12

Level 2 Diploma in Business Administration

By Wise Campus

Business Administration: Level 2 Diploma in Business Administration Course Would you like to improve your business acumen? This Level 2 Diploma in Business Administration course will help you comprehend all business-related themes. Constructive criticism, support for colleagues, conflict resolution techniques, collaboration principles and many more topics you can get in our Level 2 Diploma in Business Administration! You will be responsible for organising and controlling your workload, priorities, and both personal and professional performance during the Level 2 Diploma in Business Administration course. This Level 2 Diploma in Business Administration course also covers how to use time management techniques and technologies to support the organisation in achieving its operational objectives. This Level 2 Diploma in Business Administration course includes business communication, administrative service concepts, and management of personal performance and growth. The Level 2 Diploma in Business Administration training also covers managing and supplying stationery and supplies, as well as touch typing notes into text. Enrol in the Level 2 Diploma in Business Administration course to get knowledge about managing the hiring and selection procedure as well as helping to create and manage an information system. Learning Outcomes of Level 2 Diploma in Business Administration After completing this Level 2 Diploma in Business Administration course, the learner will be able to: Know how to communicate in a business environment from Level 2 Diploma in Business Administration. This Level 2 Diploma in Business Administration course helps to gain a solid understanding of the principles of business. The Level 2 Diploma in Business Administration course explains document production and information management. Gain extensive skills in developing working relationships with colleagues through the Level 2 Diploma in Business Administration course. Gain an in-depth understanding of employer organisations with the help of the Level 2 Diploma in Business Administration. This Level 2 Diploma in Business Administration course can enhance communication and performance skills in a business environment. You can manage personal and professional development and know how to work safely in a business environment via the level 2 Diploma in Business Administration course. Main Course: Level 2 Diploma in Business Administration Course Free Courses are including with this Business Administration: Level 2 Diploma in Business Administration Course Level 2 Diploma in Business Administration Course, We Offer a free Level 5 Diploma in Business Analysis Course Level 2 Diploma in Business Administration Course, We Offer a free Level 3 Business Administration Course Special Offers of this Business Administration: Level 2 Diploma in Business Administration Course This Level 2 Diploma in Business Administration Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Diploma in Business Administration Course Instant access to this Level 2 Diploma in Business Administration Course Get FREE Tutor Support to this Level 2 Diploma in Business Administration Course Business Administration: Level 2 Diploma in Business Administration Course The core ideas and a range of administrative skills needed to operate in a business are taught to students enrolled in our Business Administration course. In addition to covering the role of administration work with both large and small corporations, the Business Administration: Business Administration Course teaches a variety of admin systems and how to manage a team in a business setting. Who is this course for? Business Administration: Level 2 Diploma in Business Administration Course This Level 2 Diploma in Business Administration course is suitable for learners who work in business administration and want to improve their knowledge and skills. Special Note: Our Level 2 Diploma in Business Administration Course is not a regulated course. If you prefer to get qualified, you can look at the following options: Level 2 Diploma in Business Administration Course Level 2 Diploma in Business Administration (RQF) Requirements Business Administration: Level 2 Diploma in Business Administration Course To enrol in this Level 2 Diploma in Business Administration Course, students must fulfil the following requirements. To join in our Level 2 Diploma in Business Administration Course, you must have a strong command of the English language. To successfully complete our Level 2 Diploma in Business Administration Course, you must be vivacious and self driven. To complete our Level 2 Diploma in Business Administration Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Administration Course Career path Business Administration: Level 2 Diploma in Business Administration Course This Level 2 Diploma in Business Administration qualification will increase your chances in the business field.

Level 2 Diploma in Business Administration
Delivered Online On Demand2 hours 36 minutes
£12

Introduction to ISO Standards: Quality, Environment, IT & Risk Management

5.0(1)

By LearnDrive UK

Master ISO Standards with our Introduction to ISO Standards course. Dive into ISO 9001:2015 for Quality Management and learn the essentials of effective leadership, operation, planning, support, and performance evaluation in a structured and compliant environment.

Introduction to ISO Standards: Quality, Environment, IT & Risk Management
Delivered Online On Demand1 hour
£5

Team Management

5.0(1)

By LearnDrive UK

Team management course will teach you how to build high-performance teams, and how to manage multicultural teams effectively.

Team Management
Delivered Online On Demand1 hour
£5

The Assistant’s Guide to Onboarding Yourself Course

By The Officials

Whether you’re just starting out as an admin or are a seasoned Executive Assistant who hasn’t quite mastered the art of onboarding yourself effectively we’ve got you covered. This course is an advanced knowledge program that will help you develop the essential skills and best practices you need to proactively manage your own onboarding.

The Assistant’s Guide to Onboarding Yourself Course
Delivered Online On Demand
£17

Hybrid Team Management: The New Normal

5.0(1)

By Empower UK Employment Training

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.

Hybrid Team Management: The New Normal
Delivered Online On Demand1 hour 24 minutes
£5

Line Management, Motivation and Mystery Shopping Diploma

5.0(1)

By Empower UK Employment Training

Line Management, Motivation and Mystery Shopping Diploma Transform your career with our Line Management, Motivation, and Mystery Shopping Diploma. Boost your Line Management skills for impactful leadership. Achieve Line Management excellence in talent and performance. Learning Outcomes: Understand fundamentals of Line Management. Master mentoring and coaching in Line Management. Identify and manage right talent via Line Management. Execute effective performance management in Line Management. Address conflict efficiently through Line Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Line Management, Motivation and Mystery Shopping Diploma: Overview of Line Management: Acquire a foundational understanding of Line Management principles. Mentoring and Coaching: Implement mentoring and coaching techniques in your Line Management role. Managing Right Talent: Optimise talent acquisition and retention strategies in Line Management. Performance Management: Conduct comprehensive performance evaluations under Line Management. Handling Conflict: Resolve interpersonal conflicts effectively within Line Management frameworks. Mental Health & Motivation: Enhance team motivation and mental well-being through proficient Line Management.

Line Management, Motivation and Mystery Shopping Diploma
Delivered Online On Demand3 hours 36 minutes
£5

Office Admin and Reception Skills Diploma

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock the doors to success with our comprehensive Office Admin and Reception Skills course bundle. With 11 courses in one package, you'll gain the skills and knowledge needed to excel in various administrative roles. The first course in this bundle is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free upon completion, showcasing your achievement. The remaining 10 courses are relevant and CPD-QS accredited, ensuring you receive top-notch training. Learn how to effectively manage meetings, take minutes, strategise for success, enhance your organisational skills, develop leadership qualities, master negotiation techniques, decipher body language, improve communication skills, and gain expertise in document control. Our courses cover a wide range of topics, providing you with a comprehensive understanding of office administration and reception skills. With job demand for skilled administrators and receptionists on the rise, this course bundle equips you with the knowledge and skills that are highly sought after in today's job market. Whether you're a seasoned professional looking to upskill or a newcomer to the field, this course bundle is suitable for anyone looking to enhance their administrative capabilities. Enrol today and unlock new career possibilities! This Office Admin and Reception Skills Bundle Package includes: Course 01:Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Minute Taking Course 03: Diploma in Meeting Management Course 04: Strategic Planning Process Course 05: Organisational Skills Course for Administrator Course 06: Leadership Skills Course Course 07: Negotiation Skills Certificate Course 08: The Secrets of Body Language Course 09: Communication Skills Masterclass Course 10: Document Control Why Prefer This Office Admin and Reception Skills Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Office Admin and Reception Skills bundle courses, you will be able to learn: Upon completing the Office Admin and Reception Skills course bundle, you will gain the following skills and knowledge: Effectively manage meetings and take minutes Develop strategic planning processes Enhance organisational skills for efficient administration Demonstrate leadership qualities in a professional setting Master negotiation techniques for successful outcomes Understand the secrets of body language for effective communication Improve communication skills in various contexts Gain expertise in document control for efficient record-keeping ***Curriculum breakdown of Office Admin and Reception Skills*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel How is the Office Admin and Reception SkillsBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals seeking to start a career in office administration or reception Current administrators or receptionists looking to upskill and enhance their capabilities Professionals in related fields who want to broaden their skillset Business owners or managers looking to provide training for their administrative staff Anyone interested in gaining comprehensive knowledge of office admin and reception skills Career path This bundle will give you an edge in various professions, such as: Office Administrator Receptionist Executive Assistant Personal Assistant Meeting Coordinator Document Controller Communication Specialist According to the latest data, professionals in these roles earn competitive salaries in the UK, ranging from £20,000 to £40,000 or more, depending on experience and location. Certificates Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

Office Admin and Reception Skills Diploma
Delivered Online On Demand4 weeks
£159

Professional administrator (In-House)

By The In House Training Company

Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning

Professional administrator (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Hybrid Team Management Level 1

5.0(1)

By Empower UK Employment Training

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.

Hybrid Team Management Level 1
Delivered Online On Demand1 hour 12 minutes
£5