Booking options
£25
£25
On-Demand course
3 days
Intermediate level
The Office Admin and Receptionist Training for Front Desk Officer is suitable for anyone who wants to update their existing skills with a view to returning to work in the business and administration sector. The course will help you to update your standard of computer literacy, which is vital in today’s workplace. You’ll learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. You’ll also have the option to choose one elective subject, including keyboard speed development, good telephone techniques and audio transcription to name but a few.
On completion, you’ll be able to effortlessly manage the most demanding tasks – making you a highly valued member of any business.
Why choose this course
Earn an e-certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full Tutor Support on Weekdays
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Video lessons
Online study materials
Mock exams
Multiple-choice assessment
Certification
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Who is this course for?
Office Admin and Receptionist Training for Front Desk Officer is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.
Course Contents
Admin Support
Module One – Getting Started
Module Two – Getting Organized (I)
Module Three – Getting Organized (II)
Module Four – Managing Time
Module Five – Getting It All Done On Time
Module Six – Special Tasks
Module Seven – Verbal Communication Skills
Module Eight – Non-Verbal Communication Skills
Module Nine – Empowering Yourself
Module Ten – The Team of Two
Module Eleven – Taking Care of Yourself
Module Twelve – Wrapping Up
Administrative Management
Organisational Skills
Receptionist
Customer Relations & Dealings