• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

6312 Objective courses

Stress Management: Resiliency

5.0(9)

By Chart Learning Solutions

Resiliency is the capacity to deal with change and continue to adapt or develop. Emotional resilience is determined partly qualities you're born with. With a little effort however, resiliency can be strengthened over time by anyone. Discover the characteristics of resilient people and how to ensure you don't only use resiliency in times of adversity. Learning Objectives Provide examples of resilient people, Answer questions about building resiliency, Develop resiliency as a way of life Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Stress Management: Resiliency
Delivered Online On Demand21 minutes
£34.95

Time and Territory Management: PIC Implementing

5.0(9)

By Chart Learning Solutions

Discover how ineffective habits limits success. We will show you the 'overreached referral' technique for reaching influencers. Understand how to find four types of decision-maker buying influencers. Understand the importance and how to always advance the sale to the next realistic stage. Learning Objectives Explain how ineffective habits limit success, Apply techniques to get your voice mail calls returned, Qualify prospects quickly with screen test questions, Utilize exit strategies to advance the sale Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Time and Territory Management: PIC Implementing
Delivered Online On Demand30 minutes
£34.95

Questioning Skills: Closing Sales with STēR Recommendation Questions

5.0(9)

By Chart Learning Solutions

Recommendation questions enlist buyers to tell you the benefits, increasing buy-in. They hear the benefits twice-once from you and again from themselves. Discover how to increase acceptance in your solution and how you can help teach buyers to convincingly present your solutions to others. Learning Objectives Explain the benefits of recommendation questions, Guide persuasive conversations using STēR questions, Adapt questions to small and larger sales, Apply recommendation questions with non decision-makers Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Questioning Skills: Closing Sales with STēR Recommendation Questions
Delivered Online On Demand19 minutes
£34.95

Product Knowledge: Industry Trend Resource

5.0(9)

By Chart Learning Solutions

Understand the difference between trends and fads and we will guide you how to identify fourteen consumer trends. Discover four trends that your business can satisfy and promote to stay ahead of the curve and how to offer trend advice for your buyers to position yourself as the go-to person for industry advice. Learning Objectives Explain the difference between trends and fads, Describe how to become an industry trend resource for your clients Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Product Knowledge: Industry Trend Resource
Delivered Online On Demand16 minutes
£34.95

Influence: Credibility--Maximizing Core Influence

5.0(9)

By Chart Learning Solutions

Understand how to use trustworthiness and expertise to inspire belief with those people around you. Discover ways to build credibility and playing devil's advocate against your case. Understand how to restore lost credibility using tools such as apologizing, explaining and recovering with a plan. Learning Objectives Explain why credibility is the core of influence and its two dimensions, Apply seven ways to build credibility to increase your influence, Implement three steps to restore damaged credibility Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Influence: Credibility--Maximizing Core Influence
Delivered Online On Demand20 minutes
£34.95

Team Building: Communication Traits of Effective Teams

5.0(9)

By Chart Learning Solutions

The most important communication behavior is being able to communicate in an open, safe, and supportive culture. High performance teams use a wide variety of effective communication skills, the bottom line is to be understood. We will show you how to practice the three R's - be reliable, responsible, and reasonable. Understand how to maintain optimal levels of communication awareness. Learning Objectives Explain common team communication challenges. Implement 20 communication traits of effective team members Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Team Building: Communication Traits of Effective Teams
Delivered Online On Demand14 minutes
£34.95

Product Knowledge: Building Credibility

5.0(9)

By Chart Learning Solutions

Credibility is the ability to inspire belief. The two dimensions of credibility are trustworthiness and expertise. Understand the steps for building credibility that include planning, training, listening, trusting others, building democracy, and building community. Implement the disciplines of credibility to increase credibility. Learning Objectives Explain why credibility is the core of effective leadership, Apply steps for gaining and maintaining credibility, Describe three ways to restore damaged credibility, Identify top four qualities expected of leaders Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Product Knowledge: Building Credibility
Delivered Online On Demand15 minutes
£34.95

Influence: Getting Others to Follow Your Lead

5.0(9)

By Chart Learning Solutions

Likability is the core of all positive interpersonal relationships. Let us show you how you can increase your likability. Understand what the key things are to note regarding your body language, speech and energy levels when influencing others. We will show you how to create a great first impression and inspire others to act. Learning Objectives Apply psychological secrets of likeability that influences outcomes, Create great first impressions, Inspire others to immediate action and cooperation Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Influence: Getting Others to Follow Your Lead
Delivered Online On Demand18 minutes
£34.95

Authentic Listening: Introduction

5.0(9)

By Chart Learning Solutions

Understand why concentration, curiosity and clarity is so important in communication. Understand the many pitfalls and benefits to listening. The bottom line is that it builds effective relationships-the heart of earning and keeping customers. Use listening to increase understanding in any situation you experience. Learning Objectives The following are some of the key outcomes in this course: Assess your listening skills Test your listening and interpretations skills Describe the benefits of effective listening Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Authentic Listening: Introduction
Delivered Online On Demand14 minutes
£34.95

Career Development: Moving Up the Ladder

5.0(9)

By Chart Learning Solutions

We will help you discover on-going strategies for promotability and looking for fast-track options. Understand the four stage of a career path and plan for career detours such as recessions, millennial competition and late retirements. Understand the value and importance of packaging yourself for promotion with a career portfolio. Learning Objectives Apply on-going strategies for becoming promotable, Build awareness of five possible career detours or paths, Package your skills for promotion Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Career Development: Moving Up the Ladder
Delivered Online On Demand18 minutes
£34.95