LinkedIn is a very valuable tool to find the key decision makers within certain companies. It’s used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.
Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you ready to advance your career in business management? With this exclusive Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Diploma in Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Diploma in Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Operations Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Diploma in Operations Management course. >> Courses are included in this Diploma in Operations Management Bundle Course << Course 01: Diploma in Operations Management Course 02: Level 1 Business Management Course 03: Level 2 Diploma in Business Administration Course 04: Level 2 Certificate in Business Management Course 05: Level 5 Diploma in Risk Management Course Course 06: Level 7 Diploma in Facilities Management Course Course 07: Level 7 Business Management Course >> Other Benefits of Diploma in Operations Management Bundle Course << Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Diploma in Operations Management course] Course curriculum of Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Diploma in Operations Management course because it does not require any advanced knowledge or skills. Career path This Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included
Unlock the secrets to successful sales and elevate your career with our Sales & Selling Management course. Master the art of effective sales presentations, negotiations, and customer relationships. Explore strategic planning, market analysis, and the synergy between marketing and sales. Develop essential skills in CRM, communication, and customer service. Join us to transform your approach to sales and achieve sustainable growth in today's competitive business landscape.
Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Property Development bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Property Development related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Property Development bundle will help you build a solid foundation to become a proficient worker in the sector. This Property Development Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Estate Agent Diploma Course 2: Property Management Course 3: Property Law Course 4: Property Business Training Course 5: Property Development Diploma Course 6: Conveyancing Online Course Course 7: Customer Service Executive Course 8: Negotiation and Agreement Training Course 9: Making Budget & Forecast Course 10: Business Analysis Course 11: Strategic Business Management Course 12: Insurance Agent Course 13: Media & Public Relations Course 14: Environmental Law & Impact Assessment Course 15: Financial Analysis Course 16: Investment Basics Course 17: Accounting and Finance Certification Course Course 18: Landscape Architecture Level 2 Course 19: Corporate Social Responsibility (CSR) Training Course 20: Residential Property Sales Course 21: Land Surveying Course 22: UK Land Management Complete Training Course 23: Customer Relationship Management (CRM) Course 24: Fundamentals of Stakeholder Management Course 25: Know Your Customer Course 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Property Development bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Property Development Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete Property Development training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Property Development bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this Property Development course, all you need is - A smart device A secure internet connection And a keen interest in Property Development Career path Upon completing this essential Property Development Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
Updated On: April 2024 All good organisations know the importance of a good HR (Human Resources Training) department. And as remote working has become a popular choice among employees and employers, the way HR Management works has changed dramatically in the last few years. Get essential HR Management skills for 2024. Enrol in this HR Management, UK Payroll & Tax Accounting course to learn every on-demand HR Management skill that employers are looking for nowadays. The Advanced Diploma in (HR) Human Resources at QLS Level 7 Training Offers the Following Courses: Course 01: (HR) Human Resources at QLS Level 7 Course 02: Diploma in Recruitment Management Course 03: UK Payroll Management Course 04: Tax Accounting Course 05: Business Administration This Advanced Diploma in HR Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and Accredited CPD QS. These prestigious accreditations validate its quality and align it with professional standards, making it an ideal choice for individuals seeking to broaden their knowledge and skills in the HR sector. Learning Outcomes of UK Employment Law, HR Management and Payroll Apply core HR practices like recruitment, performance management, and employee relations. Develop effective recruitment strategies to attract top talent. Master the intricacies of UK payroll processing and tax calculations. Gain a solid understanding of relevant employment law and regulations. Implement effective business administration practices to support HR functions. Develop strong analytical and problem-solving skills for the HR field. If you want to get a job in the HR Management industry, then it's time for you to enrol in this course. Experience well-structured, step-by-step lessons on HR Management activities. Start now. What Our Students Say About This UK Employment Law, HR Management and Payroll Course: "I would gladly recommend anyone to take up courses with Red.'' From: Francis Offiong "This is very good medium of learning new era of education." From: MUHAMMAD ANSAR ''It's an interesting course. I hope to use the knowledge to advance in my career as a health worker & carer'' From: Vivian Berenibara. UK Employment Law, HR Management and Payroll Take a step toward a brighter future with HR Management, UK Payroll & Tax Accounting course *** Course Curriculum of HR Management*** Here is the curriculum breakdown of the course: Module 01: Introduction Provides an overview of the recruitment industry, its significance, and the role of recruiters in talent acquisition. Module 02: An Overview of the Recruitment Industry Examines the structure, trends, and key players in the recruitment industry, both globally and in the UK. Module 03: The UK Recruitment Legislation Covers essential UK recruitment laws and regulations, ensuring compliance and ethical practices in hiring. Module 04: The Recruitment Process Details the end-to-end recruitment process, including job postings, candidate sourcing, and selection methods. Module 05: Negotiation Techniques Teaches effective negotiation skills for recruiters to secure the best terms for candidates and employers. Module 06: Key Performance Indicators for the Recruitment Industry Identifies important KPIs and metrics to measure and improve recruitment performance and effectiveness. Module 07: Employee Training and Development Process Explores methods for training and developing employees to enhance their skills and career progression. Module 08: Candidate Management Focuses on managing candidate relationships, from initial contact to job placement and beyond. Module 09: Candidate Interview Processes Covers best practices for conducting effective and fair candidate interviews to assess suitability. Module 10: Managing Meetings and Giving Feedback Provides techniques for managing recruitment meetings and delivering constructive feedback to candidates and clients. Module 11: Performance Appraisal Management Explains the process of conducting performance appraisals to evaluate and enhance employee performance. Module 12: Employee Relations Discusses strategies for maintaining positive employee relations and addressing workplace issues. Module 13: Motivation and Counselling Teaches methods for motivating employees and providing counselling to support their well-being and productivity. Module 14: Ensuring Health and Safety at the Workplace Covers the principles and practices for maintaining a safe and healthy work environment. Module 15: Employer Records and Statistics Focuses on maintaining accurate employer records and using statistics to inform recruitment strategies. Module 16: Conflict Management Provides techniques for managing and resolving conflicts in the workplace effectively. Module 17: Employee Termination Explains the legal and procedural aspects of terminating employment, ensuring compliance and fairness. Module 18: Organisational Skills Develops organizational skills essential for managing recruitment tasks and workflows efficiently. Module 19: Communication Skills Enhances communication skills for effective interactions with candidates, clients, and colleagues. Module 20: Stress Management Offers strategies for managing stress in the fast-paced recruitment industry to maintain well-being and performance. Module 21: Time Management Teaches effective time management techniques to optimize productivity and meet recruitment deadlines. Why Choose Our UK Employment Law, HR Management and Payroll Course: Get instant access to this UK Employment Law, HR Management and Payroll course. Learn UK Employment Law, HR Management and Payroll from anywhere in the world UK Employment Law, HR Management and Payroll is affordable and simple to understand UK Employment Law, HR Management and Payroll is entirely online, interactive lesson with voiceover audio Lifetime access to the UK Employment Law, HR Management and Payroll course materials UK Employment Law, HR Management and Payroll comes with 24/7 tutor support Assessment Process After completing an online HR Management and UK Payroll course module, you will be given a specially designed MCQ test. The passing score for each test will be set at 60%. After passing the Advanced Diploma in HR Management at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 220 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 15:18 1: Introduction Video Preview 00:53 2: Introduction to Human Resources Preview 14:25 Module 02: An Overview of the Recruitment Industry 19:09 3: An Overview of the Recruitment Industry Preview 19:09 Module 03: The UK Recruitment Legislation 18:25 4: The UK Recruitment Legislation Preview 18:25 Module 04: The Recruitment Process 20:54 5: The Recruitment Process Preview 20:54 Module 05: Negotiation Techniques 10:26 6: Negotiation Techniques Preview 10:26 Module 06: Key Performance Indicators for the Recruitment Industry 15:21 7: Key Performance Indicators for the Recruitment Industry 15:21 Module 07: Employee Training and Development Process 14:27 8: Employee Training and Development Process 14:27 Module 08: Candidate Management 12:51 9: Candidate Management 12:51 Module 09: Candidate Interview Processes 14:07 10: Candidate Interview Processes 14:07 Module 10: Managing Meetings and Giving Feedback 13:17 11: Managing Meetings and Giving Feedback 13:17 Module 11: Performance Appraisal Management 14:15 12: Performance Appraisal Management 14:15 Module 12: Employee Relations 09:35 13: Employee Relations 09:35 Module 13: Motivation and Counselling 13:32 14: Motivation and Counselling 13:32 Module 14: Ensuring Health and Safety at the Workplace 13:29 15: Ensuring Health and Safety at the Workplace 13:29 Module 15: Employer Records and Statistics 09:01 16: Employer Records and Statistics 09:01 Module 16: Conflict Management 07:47 17: Conflict Management 07:47 Module 17: Employee Termination 10:45 18: Employee Termination 10:45 Module 18: Organisational Skills 17:06 19: Organisational Skills 17:06 Module 19: Communication Skills 16:24 20: Communication Skills 16:24 Module 20: Stress Management 09:09 21: Stress Management 09:09 Module 21: Time Management 24:53 22: Time Management 24:53 Assessment (Optional) 03:00 23: Assignment On - HR (Human Resources) at QLS Level 7 03:00 Order Your Certificate 02:00 24: Order Your CPD Certificate 01:00 25: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this HR Management course. This course is open to everybody. Transformation: You can move forward once you've finished this course towards- HR Management CIPD HR Practice Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) Level 4 Diploma in Human Resource Management Level 7 Diploma in Human Resource Management NCFE Level 3 Diploma in Skills for Business: Human Resources Level 2 Certificate in Recruitment Resourcing Requirements You will not need any prior background or expertise to enrol in this course. Career path Our entire HR Management course will help you to gain a position of respect and dignity over your competitors. Human Resources Executive HR Administration Human Resources Officer Human Resources Assistant Depending on your position, you may receive anything between £25,500 - £70,500 per year in the UK. Certificates Certificate Accredited by CPDQS Digital certificate - Included Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS Upon finishing the HR (Human Resources) course, you will receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed HardCopy Certificate inside the UK 39 GBP for Printed HardCopy Certificate outside the UK (international delivery)
Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. This courses will look in detail at the use of Twitter as part of your marketing activity.
Unleash your inner sales potential with our comprehensive Sales Skills course. Discover the secrets of top-performing salespeople and equip yourself with the tools and techniques to excel in the dynamic world of sales. Delve into the intricacies of sales psychology, learning how to understand customer needs, build rapport, and persuade with confidence. Master effective sales presentation strategies, harnessing the power of storytelling to capture attention and drive conversions. Explore the art of sales negotiation, mastering techniques for building rapport, identifying win-win solutions, and overcoming objections. Develop the communication skills to connect with customers, build trust, and establish long-lasting relationships. Learning Outcomes Gain a comprehensive understanding of the sales process and its key stages Master the fundamentals of sales psychology and influence techniques Develop effective sales presentation strategies to engage and persuade customers Enhance your communication skills to build rapport, handle objections, and close deals Implement proven negotiation techniques to achieve mutually beneficial outcomes Discover sales management strategies to boost sales performance and achieve business goals Equip yourself with the mindset and skills to thrive in the dynamic world of sales Why choose this Sales Skills course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Sales Skills course for? Aspiring and current salespeople seeking to enhance their skills and knowledge Individuals interested in pursuing a career in sales or related fields Business owners and entrepreneurs seeking to boost their sales performance Anyone interested in developing their persuasion and communication skills Those seeking to achieve their full potential in the sales industry Career path Sales Representative (£25,000 - £45,000) Account Executive (£30,000 - £50,000) Business Development Manager (£35,000 - £55,000) Sales Manager (£40,000 - £60,000) Regional Sales Manager (£45,000 - £65,000) National Sales Manager (£50,000 - £70,000) Prerequisites This Sales Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Sales Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Sales Introduction to Sales 00:23:00 Module 02: Sales Growth Sales Growth 00:23:00 Module 03: Sales Hypnosis Sales Hypnosis 00:22:00 Module 04: Sales Presentation Sales Presentation 00:18:00 Module 05: Sales and Marketing Sales and Marketing 00:26:00 Module 06: Leverage and Limitations Leverage and Limitations 00:17:00 Module 07: Communication Skills Communication Skills 00:20:00 Module 08: Sales Negotiations Sales Negotiations 00:28:00 Module 09: Dealing with Customers Dealing with Customers 00:27:00 Module 10: Handling Objections Handling Objections 00:18:00 Module 11: Tips and Tricks for Sale Tips and Tricks for Sale 00:18:00 Assignment Assignment - Sales Skills 00:00:00
Are you ready to advance your career in business management? With this exclusive Operations Management - Level 7, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management - Level 7 is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management - Level 7 aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Operations Management - Level 7 qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management - Level 7 prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Operations Management - Level 7 course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose Level 7 Diploma in Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Bundle Course << Course 01: Operations Management - Level 7 Course 02: Level 7 Diploma in Leadership and Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Diploma in Business Analysis Course 05: Level 2 Certificate in Business Management Course 06: Level 2 Diploma in Business Administration Course 07: Level 3 Business Administration >> Other Benefits of this Bundle Course << Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Operations Management - Level 7 course] Detailed course curriculum of the Operations Management - Level 7 Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Operations Management - Level 7 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management - Level 7 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Operations Management - Level 7 course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this Operations Management - Level 7 course because it does not require any advanced knowledge or skills. Career path This Operations Management - Level 7 could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included