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2445 Courses near Pool

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Basic Life Support and Safe Use on AEDs

By Immerse Medical

This 4 hour course outlines a range of knowledge and practical skills in providing basic life support (BLS) and using an automated external defibrillator (AED) safely. Learners will practise assessing and managing a casualty who needs BLS and the safe use of an AED. Our course outlines a range of knowledge and practical skills in providing basic life support (BLS) and using an automated external defibrillator (AED) safely. Learners will practise assessing and managing a casualty who needs BLS and the safe use of an AED. For more information click on the tabs below, or get in touch, we’d be more than happy to answer any queries. At Immerse Training we pride ourselves on offering First Aid and Pre-Hospital Care Training that meets your specific needs. All our courses meet the requirements of the relevant awarding body. On top of that, we are more than happy to create bespoke elements that tailor each programme to suit your first aid or care responsibilities. Qualification Information This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will: Be able to manage an unresponsive casualty who is breathing normally. Be able to manage an unresponsive casualty who is not breathing normally. Know how to safely use an automated external defibrillator. Be able to safely use an automated external defibrillator. Who should attend? This qualification is for people who have a specific interest or responsibility at work, or in voluntary and community activities, in being able to provide BLS when dealing with an emergency situation which may involve using an AED. Pre-requisites Students must be at least 16 years old on the first day of training. Assessment and Certifications Assessment for this course is continuous. Successful students will receive an Immerse Training Certificate, which is valid for one year. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator includes 1 credit at Level 2 of the Qualification Credit Framework (QCF). The Level 2 Award in Basic Life Support and Safe Use of an automated External Defibrillator is also recommended as an annual refresher for student who have successfully completed the QA Level 3 Award in First Aid at Work (QCF). Workplace First Aid Courses First Aid courses for employers and employees. Our workplace courses are fully accredited, registered and meet Health and Safety Executive (HSE) guidelines. From 1 day Emergency First Aid at Work (previously appointed person) to 3 day First Aid at Work courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business.  All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.

Basic Life Support and Safe Use on AEDs
Delivered In-Person in Poole or UK WideFlexible Dates
£399

citizenAID

By Immerse Medical

When there is a shooting, stabbing or bomb explosion the initial priority will be public safety. This can delay the time before the emergency services are able to reach the injured. Our 3 hour citizenAID course enables the general public to be effective in these situations before the emergency services are available to provide professional medical support. This course can be delivered on-site or at our training centre in Poole, Dorset. Qualification Information This qualification and learning outcomes are based on the blended recommendations of: European Resuscitation Council, Section 9. First Aid British Army, Battlefield Casualty Drills Course Content Following this course students will: Be able to use the citizenAID app/pocket guide in an emergency situation. Be able to provide immediate first aid to an unresponsive casualty who is breathing. Be able to provide first aid to a casualty with severe external bleeding. Who should attend? This qualification is for all members of the public who wish to learn lifesaving skills and techniques in the event of a deliberate multiple casualty incident. Pre-requisites Students must be at least 14 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and will take place through knowledge and skills observations. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Course fees include a copy of the citizenAID pocket guide. What makes us different? Fun & Engaging – Gone are the days of boring first aid training. Although professional, our trainers teach in an informal way that encourages student interaction and retention of knowledge. Technology Enhanced Learning – We utilise a range of technologies to make our courses memorable fun and effective. Bespoke Courses – Our on-site courses are designed with the specific risks of your business in mind. Training by doctors, nurses and paramedics – We have years of experience working on the front line of emergency medicine; giving us real world knowledge and skills in managing injured or unwell people.

citizenAID
Delivered In-Person in Poole or UK WideFlexible Dates
£399

M.D.D MY PARTNER HAS COMMITMENT ISSUES PACKAGE (COUPLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Establish why the relationship is not progressing Talk through issues Pinpoint why the relationship is not progressing Ascertain areas needing improvement Talk through emotional challenges Relationship advice Couples therapy This package for long-term relationships that have reached a standstill Assessment with each partner 3 x 1-hour couple sessions = 2 individual sessions https://relationshipsmdd.com/product/my-partner-has-commitment-issues-package/

M.D.D MY PARTNER HAS COMMITMENT ISSUES PACKAGE (COUPLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£380

CS3 - Introduction to Working as a Member of a Confined Space Rescue Team

By Vp ESS Training

This course is designed to provide delegates that intend to work as part of a confined space rescue team with an introduction to planning and executing casualty rescue procedures and the equipment which may be required. This is intended for delegates who already hold a high risk (full Breathing apparatus) qualification such as our CS2. Note: A pre-requisite qualification is required to complete this course. The ESS CS2 course (https://www.vp-ess.com/training/confined-spaces/cs2-(high-risk)-confined-space-entry-full-breathing-apparatus,-self-rescue-and-ba-control/) must have been completed within 6 months as a pre-requisite for this CS3 course. Book via our website @ https://www.vp-ess.com/training/confined-spaces/cs3-introduction-to-working-as-a-member-of-a-confined-space-rescue-team/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

CS3 - Introduction to Working as a Member of a Confined Space Rescue Team
Delivered In-Person in Aberdeen + 9 more or UK WideFlexible Dates
£390

Level 2 Award in End of Life Care (RQF)

By Guardian Angels Training

Gain a comprehensive understanding of end-of-life care principles and effective communication strategies with the Level 2 Award in End of Life Care (RQF). Ideal for healthcare professionals, caregivers, and individuals seeking to enhance their skills in providing compassionate care.

Level 2 Award in End of Life Care (RQF)
Delivered In-Person in InternationallyFlexible Dates
£395

Emergency First Aid at Work 6 hours (VTQ) Level 3 - EFAW - Group booking up to 6 participants

5.0(27)

By PETM

Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

Emergency First Aid at Work 6 hours (VTQ) Level 3 - EFAW - Group booking up to 6 participants
Delivered In-Person in ELY + 1 more or UK WideFlexible Dates
£360

NPORS Manual Handling (N704)

By Dynamic Training and Assessments Ltd

NPORS Manual Handling (N704)

NPORS Manual Handling (N704)
Delivered In-Person in Nottinghamshire or UK WideFlexible Dates
Price on Enquiry