1604 Nature courses in Cardiff delivered Online

Stuck rebooting the Wi-Fi for everyone in the house? Maybe it's time to put those tech instincts to good use. This ENTRY LEVEL – IT Helpdesk Support Course is built for those who’ve got a natural eye for tech troubleshooting and want to learn how to do it the smart way. You don’t need to know code or fix servers in your sleep—just a solid interest in IT and a willingness to learn. This course takes you through all the basics of IT helpdesk support, giving you the tools to handle user queries, system hiccups, software snags, and everything in between. Whether you're thinking about switching into a tech role or just want to finally understand what your company’s IT team keeps banging on about, this course breaks things down into plain English. Learn how to work with operating systems, support users, manage devices remotely, and deal with common workplace tech problems. The content is structured in a way that’s straightforward and easy to follow—no jargon storms or tech snobbery here. Just the kind of foundation that gets noticed in the IT support scene. Key Features of IT Helpdesk Support Bundle CPD Accredited IT Helpdesk Support Course Instant PDF certificate Fully online, interactive IT Helpdesk Supportcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Helpdesk Support Bundle course to excel! To become successful in your profession, you must have a specific set of IT Helpdesk Support skills to succeed in today's competitive world. In this in-depth IT Helpdesk Supporttraining course, you will develop the most in-demand IT Helpdesk Support skills to kickstart your career, as well as upgrade your existing knowledge & skills. IT Helpdesk Support Curriculum Course 01: Functional Skills IT Level 2 Course 02: Service Helpdesk & Technical Support Course 03: Cyber Security Awareness Training Accreditation This IT Helpdesk Support bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your IT Helpdesk Support course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about IT Helpdesk Support basics. Requirements No prior degree or experience is required to enrol in this course. Career path This IT Helpdesk Support Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Overview Learn to turn any landscape into an outdoor paradise and gain the skills to become a qualified Landscape Gardener by joining the exclusive Gardening & Landscaping course.Gardening and landscaping have received massive attention in the past few years due to an increase in living standards, and a connection to natureenhances any home and boosts our mood. This eLearning course covers gardening and landscaping fundamentals and additional knowledge in designing frameworks. You will learn how to care for trees and shrubs, select the best trees and shrubs, and the best plants for a variety of outdoor spaces. You will also be trained on restoring old landscapes into elegant outdoor havens, as well as how to prune old and young trees. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Garden Design, Gardening & Landscaping. It is available to all students, of all academic backgrounds. Requirements Our Garden Design, Gardening & Landscaping is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 20 lectures • 11:55:00 total length •Module 01: Gardening Basics: 00:40:00 •Module 02: Fertilisers and Pest Control: 00:20:00 •Module 03: Low Maintenance Gardening and Garden Security: 00:20:00 •Module 04: Principles of Garden Design: 01:00:00 •Module 05: Garden Design Plans: 00:25:00 •Module 06: Examples of Planting Plans: 00:10:00 •Module 07: Planting Techniques: 00:10:00 •Module 08: Garden Irrigation: 00:20:00 •Module 09: Garden Lighting Design: 00:15:00 •Module 10: Turfing a Lawn: 00:15:00 •Organic Gardening Basics: 00:30:00 •Having a Plan: 00:30:00 •Having the Right Tools: 01:00:00 •Making your Own Mulch: 01:00:00 •Natural Pest Control: 00:30:00 •Organic Fertilizer: 01:00:00 •Planting: 01:00:00 •Harvesting: 01:00:00 •What To Avoid: 00:30:00 •Benefits of Organic Gardening: 01:00:00

Dive into the world of project management with our comprehensive course! Master the fundamentals, explore advanced tools such as Jira, Microsoft Teams, and Trello, and gain real-world insights. From Agile methodologies to effective communication strategies, this course equips you with the skills to excel as a confident and successful project manager.

Unlock your creative prowess in the exhilarating realm of game development through this course. This step-by-step guide empowers you to grasp the nuances of crafting captivating 2D games using Python and the robust Pygame library. Understanding of concepts such as control flow, data structures, and object-oriented programming would be beneficial.

Overview This comprehensive course on 200 Common English Idioms and Phrases will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This 200 Common English Idioms and Phrases comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this 200 Common English Idioms and Phrases. It is available to all students, of all academic backgrounds. Requirements Our 200 Common English Idioms and Phrases course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 202 lectures • 06:41:00 total length •Introduction: 00:02:00 •What are Idioms and Why We Must Learn Them?: 00:01:00 •More about this Course: 00:02:00 •Shoot Yourself in the Foot: 00:02:00 •My Lips are Sealed: 00:02:00 •Hit the Nail on the Head: 00:02:00 •Tighten Someone's Belt: 00:02:00 •Frog in Throat: 00:02:00 •Slip Someone's Mind: 00:02:00 •Lose Someone's Face: 00:02:00 •Come Rain or Shine: 00:02:00 •Turn Yourself in: 00:02:00 •Cost an Arm and Leg: 00:02:00 •Homie: 00:02:00 •Give Someone a Cold Shoulder: 00:02:00 •Have an Egg on Someone's Face: 00:02:00 •Get Butterfly in Someone's Stomach: 00:02:00 •Throw Someone's Money around: 00:02:00 •Play Innocent: 00:02:00 •Turn Someone's Stomach: 00:02:00 •Not Cut out for Something: 00:02:00 •Kick Someone out: 00:02:00 •To Put the Blame on Someone: 00:02:00 •Hands Off: 00:02:00 •Pass Away: 00:02:00 •Cut the Deal: 00:02:00 •For My Money: 00:02:00 •Burn Your Bridges: 00:02:00 •Come in Handy: 00:02:00 •Come at Price: 00:02:00 •In a Broad Daylight: 00:02:00 •In the Mood to do Something: 00:02:00 •In a Jiffy: 00:02:00 •In so Many Words: 00:02:00 •Put Your Mind to It: 00:02:00 •Joking Apart , Joking Aside: 00:02:00 •In Your Dreams: 00:02:00 •Green with Envy: 00:02:00 •Overstep the Line: 00:02:00 •Have a Craving for Something: 00:02:00 •Red Herring: 00:02:00 •Brush Up on Something: 00:02:00 •Clown Around: 00:02:00 •Top Banana: 00:02:00 •Work Like a Dog: 00:02:00 •Mouse Potato: 00:02:00 •Teeny-Weeny: 00:02:00 •Take Time Off: 00:02:00 •On the Eleventh Hour: 00:02:00 •How Dare You: 00:02:00 •Hush-Hush: 00:02:00 •Over Someone's Head: 00:02:00 •Not Lift a Finger: 00:02:00 •Fall Behind: 00:02:00 •Make a Fuss: 00:02:00 •That's no Excuse: 00:02:00 •Fender-Bender: 00:02:00 •Scare Someone to Death: 00:02:00 •Come Down to Earth: 00:02:00 •Nothing between the Ears: 00:02:00 •Lay an Egg: 00:02:00 •Feel Like a Million Dollars: 00:02:00 •I wasn't Born Yesterday: 00:02:00 •Peanut Money: 00:02:00 •Run Into: 00:02:00 •I'll Eat My Hat: 00:02:00 •Sing Like a Bird: 00:02:00 •Black Out: 00:02:00 •On Tip of Someone's Tongue: 00:02:00 •Time Flies: 00:02:00 •Tie the Knot: 00:02:00 •Something Sucks: 00:02:00 •Step on It: 00:02:00 •Creep by: 00:02:00 •Pull Someone's Leg: 00:02:00 •A Pain in the Neck: 00:02:00 •Out of the Blue: 00:02:00 •Off-Color Jokes: 00:02:00 •Heart in the Right Place: 00:02:00 •Hush Money: 00:02:00 •Chicken Out: 00:02:00 •Fill Someone's Shoes: 00:02:00 •Cut it Out: 00:02:00 •To be Off ( food ): 00:02:00 •Make Up ( story ): 00:02:00 •Soak Up: 00:02:00 •Make up for someone or something: 00:02:00 •Own Up: 00:02:00 •To be Taken Aback: 00:02:00 •Break Down: 00:02:00 •Hit Below the Belt: 00:02:00 •Get Carried Away: 00:02:00 •Make Ends Meet: 00:02:00 •look Down on Someone: 00:02:00 •Drop Off: 00:02:00 •All-Nighter: 00:02:00 •At the End of Your Rope: 00:02:00 •Basket Case: 00:02:00 •Cold Feet: 00:02:00 •Sell Someone Short: 00:02:00 •Go Bananas: 00:02:00 •Copycat: 00:02:00 •Jump Ship: 00:02:00 •Know-it-All: 00:02:00 •No-Brainer: 00:02:00 •To Mess Up with Someone: 00:02:00 •Knock on the Wood: 00:02:00 •If I Get my Hands on You: 00:02:00 •Come Clean: 00:02:00 •Have a Lot in Plate: 00:02:00 •It's Between to Our Ears: 00:02:00 •What a Mess: 00:02:00 •I'm All Eyes: 00:02:00 •To Have a Lot in Common: 00:02:00 •Go Dutch: 00:02:00 •Eye- Catching: 00:02:00 •Take Your Time: 00:02:00 •Tough Guy: 00:02:00 •Kick up Someone's Heels: 00:02:00 •Make a Boo-Boo!: 00:02:00 •Voracious: 00:02:00 •To Make a Fortune: 00:02:00 •To be on the Go: 00:02:00 •Cool Someone's Heels: 00:02:00 •Top Dog: 00:02:00 •Road Hog: 00:02:00 •To Put Someone on a Pedestal: 00:02:00 •Bury the Hatchet: 00:02:00 •Zip Someone's Mouth: 00:02:00 •To Ditch Someone: 00:02:00 •Henpecked Husband: 00:02:00 •Bury the Head in the Sand: 00:02:00 •Eager Beaver: 00:02:00 •Until the Cows Come Home: 00:02:00 •Worn Out: 00:02:00 •Drag Someone's Feet: 00:02:00 •Keep Someone's Words: 00:02:00 •Bookworm: 00:02:00 •To be an Old Hand: 00:02:00 •Runny Nose: 00:02:00 •That's News to Me: 00:02:00 •To Have a Heart of Gold: 00:02:00 •Get to the Point: 00:02:00 •To Get out of Bed on the Wrong Side: 00:02:00 •Barking Up the Wrong Tree: 00:02:00 •To Have Other Fish to Fry: 00:02:00 •No Offense: 00:02:00 •Two-Fisted: 00:02:00 •To Thumb Your Nose at Somebody: 00:02:00 •I Got Your 6: 00:02:00 •Act Your Age: 00:02:00 •Pig Out: 00:02:00 •To Make Up for Something: 00:02:00 •To Hell with Something or Somebody: 00:02:00 •Hop in: 00:02:00 •Cut the Comedy: 00:02:00 •Why the Long Face: 00:02:00 •Ta-ta for Now: 00:02:00 •The Damage is Done: 00:02:00 •Turn on the Waterworks: 00:02:00 •Home Sweet Home: 00:02:00 •A Dead Ringer for Someone: 00:02:00 •Your Wish is My Command: 00:02:00 •Just My Luck: 00:02:00 •What's It to You?: 00:02:00 •To Answer the Call of Nature: 00:02:00 •To be Stuffed: 00:02:00 •Not to be on Speaking Term: 00:02:00 •Wearing Odd Shoes / Gloves / Socks: 00:02:00 •Rise and Shine: 00:02:00 •Stand Someone Up: 00:02:00 •Pangs of Conscience: 00:02:00 •Leave It to Someone: 00:02:00 •Walking Papers: 00:02:00 •Jump Down Someone's Throat: 00:02:00 •To Soak Someone: 00:02:00 •To have a screw loose: 00:02:00 •To Blow the Fuse: 00:02:00 •Hit and Miss: 00:02:00 •Eat Like a Horse: 00:02:00 •Not in the Same Wave Length: 00:02:00 •Eat Your Words: 00:02:00 •From A to z: 00:02:00 •As White as a Sheet: 00:02:00 •Find Someone's Feet: 00:02:00 •Shake a Leg: 00:02:00 •Wind Your Neck in: 00:02:00 •Save Someone's Neck: 00:02:00 •It's Beyond Your Dignity: 00:02:00 •You are Over the Hump: 00:02:00 •Rainy Day: 00:02:00 •To have a Big Mouth: 00:02:00 •Not in a Good Mood: 00:02:00 •Dog Days: 00:02:00 •To Stab Somebody in the Back: 00:02:00 •To Get a Kick Out of Something: 00:02:00 •Feel Under the Weather: 00:02:00 •Pipe Down: 00:02:00 •Never Say Die: 00:02:00 •Get in Someone's Hair: 00:02:00 •Cat Got Your Tongue: 00:02:00 •Assignment - 200 Common English Idioms and Phrases: 00:00:00

Stakeholders can make or break your strategy—whether you're launching a project, managing a brand, or steering an organisation through change. The Stakeholders & Public Relations Course helps you understand who matters, why they matter, and how to communicate with them effectively. From boardroom influence to public perception, this course explores the fine art of keeping people happy without losing your mind—or your message. You'll learn how public relations plays a key role in shaping narratives, managing expectations, and building trust with different interest groups. Whether you're dealing with shareholders, customers, staff, or the media, your message needs more than just polish—it needs purpose. This course helps you grasp the mechanics of good public relations, the psychology behind stakeholder behaviour, and the strategy required to balance multiple priorities with confidence. Perfect for those who want to stop guessing and start engaging, the content is sharp, informative, and built to help you think smarter—not shout louder. It’s less about fluff and more about facts, tactics, and results. This bundle includes the following courses: Course 01: Stakeholder Management Course 02: PR : Public Relation Key Features Accredited by CPD Instant e-certificate Fully online, interactive Stakeholders & Public Relations course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Stakeholders & Public Relations course to excel! How You will be Benefited from Stakeholders & Public Relations Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this Stakeholders & Public Relations bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Stakeholders & Public Relations course, you will immediately be sent digital certificates for the bundle courses. Who is this course for? Anyone with a knack for learning new skills can take this Stakeholders & Public Relations bundle. Requirements There are no formal requirements for this bundle courses to be enrolled. Career path This Stakeholders & Public Relations bundle of courses will help you to uplift your career. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Understanding neurodevelopmental conditions is more important now than ever before. This CPD-accredited 3-course bundle provides in-depth insight into ADHD, Child Language Disorder (CLD), and Autism at Level 3, allowing learners to gain a strong grasp of how these conditions affect behaviour, communication, and development. Whether you're a teacher, parent, carer, or work within health, education, or social care, this online course collection offers expert knowledge in an accessible, flexible format. The ADHD Awareness course introduces the nature of attention difficulties and how they present across ages. The CLD course explores the complexities behind language development in children, while the Autism course helps build understanding around traits and support strategies. With zero fluff and all substance, these courses are designed to support professional development with clarity, relevance, and a touch of good sense. Study at your pace and sharpen your awareness with content that respects your time and intelligence—because understanding people shouldn’t be a mystery. These comprehensive courses are available in this ADHD Awareness - CPD Accredited 3 Courses Bundle Course 01: ADHD Awareness Course 02: Child Language Disorder (CLD) Course 03: Understanding Autism Level 3 ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Introduction to ADHD Module 02: ADHD in Young and Adults Module 03: ADHD in Family Settings Module 04: ADHD in Educational Settings and Parent Training Module 05: ADHD and Attention Difficulties Module 06: Cognitive Approaches in ADHD Module 07: The Organisation of Care for ADHD Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each ADHD Awareness - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this ADHD Awareness - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The ADHD Awareness - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our ADHD Awareness - CPD Accredited 3 Courses Bundle training.

This Electrician (Electrical Training) with Electrical Engineering course will teach you the fundamentals of electricity and electrical engineering, from basic concepts like current and voltage to more advanced topics like circuit analysis and power distribution.

Level 2 Certificate in Understanding Climate Change and Environmental Awareness Climate change is the most critical issue facing the globe right now. Climate change may be categorised into two categories: those caused by natural forces and those caused by man. This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course will educate you about all the fundamentals of climate change so you may create positive changes. You will learn about the effects of pollution as well as the challenges to a sustainable future, and how to overcome these barriers. This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course also will address the benefits of renewable energy and how to minimise energy usage and carbon footprints for a better future. The environment is today undergoing its most significant crisis. Everyone has the ability to make a difference and contribute to a more sustainable future for future generations. This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course will also include the core skills and knowledge to effectively support climate change programs and connect students to the world's most extensive network of professionals, organisations, and authorities. This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course is perfect for students who are interested in environmental and sustainability concerns and wish to pursue a long-term career in the field. We leave no stone unturned, and whether you are ready to take This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course in your career as an environmental specialist or simply want to improve your current skills, we will assist you in every step of the way. Simply log on to our online portal, where you will find all of the necessary learning materials of this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course. When you study for a qualification online, You are completely in charge of your study schedule. There are no time-consuming classes to attend or long commutes to endure. You will be able to work on your own time and at your own pace once enrolled. So, enrol today in this powerful Level 2 Certificate in Understanding Climate Change and Environmental Awareness course and start preparing to succeed! Why choose this from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the course. This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course is ideal for those who want to work as an environmental specialist. The course will place a strong emphasis on project methods. So, are you looking for the most professional course in Understanding Climate Change and Environmental Awareness? Do you already work in this field but want to improve your knowledge? If so then don't be concerned. We are here to meet your needs. Our professionals created this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course to provide you with advanced skills, knowledge, and confidence to help you build a long-term career in this field. This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course helps students to understand about climate changes as well as investigates how the weather changes over time. They accomplish this by observing the wind, temperature, lightning, sunlight, and rainfall. This information assists them in making sense of climate patterns and variations, as well as allowing professionals to observe how human activity influences the weather. This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course helps students to understand about how society can adapt and reduce the effects of climate change as well as how an environmental specialist can positively protect the environment. Learning Outcomes After completing this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course, learner will be able to: Gain a thorough understanding of the environment, the benefits and the challenges. Understand in-depth knowledge about global warming and climate change. Understand sustainability and sustainable development Gain a solid understanding of the role of industry in protecting the environment Understand resource efficiency and waste management Course Curriculum Module 1: Understand climate change, sustainability and environmental protection Understand the environment, the benefits and the challenges Understand global warming and climate change Understand sustainability and sustainable development Module 2: Understand industry and the environment Understand the role of industry in protecting the environment Module 3: Understand resource efficiency and waste management Understand how to reduce the environmental impact of organisations and individuals Understand how to reduce energy consumption and carbon emissions Understand water efficiency Assessment Method After completing Level 2 Certificate in Understanding Climate Change and Environmental Awareness Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Our fully-loaded Level 2 Certificate in Understanding Climate Change and Environmental Awareness course offers vital teachings and career insights to both beginners in the sector and current specialists. Whether you want to make your career as an environmental specialist or advance to a higher level of the environment awareness related sector, this course will help you. You may become more aware of the challenges surrounding climate change and the environment by completing the Level 2 Certificate in Understanding Climate Change and Environmental Awareness course. This course is perfect for students interested in a profession such as; Environmental Specialist. Agricultural Inspector. Hydrologist. Requirements There are no particular requirements for this course because it doesn't call for any specialized training. To enroll in this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course, students must fulfill the following requirements: Good Command over English language Be energetic and self-motivated Basic computer Skill You must be at least 15 years old Career path This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course is for anybody who wishes to work in a capacity that can promote positive change and assist their organisation in being more environmentally friendly by understanding climate change.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves. Overview Understand the role of the business analyst and core competencies for performing successfully Discuss the criticality of business analysis and requirements for successful project outcomes Understand the main professional associations and standards supporting business analysts in the industry Discuss the common problems with requirements and explore approaches to address these issues Obtain a clear understanding of the various requirements types and the significance for eliciting each type Demonstrate your ability to identify stakeholders Explore various methods for understanding and analyzing stakeholders Discuss and apply good planning practices to requirements elicitation efforts Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques Understand how to progress from elicitation to analysis to documentation Write well-formed and validated requirements Gain understanding of the best practices for writing quality requirements Learn the technical writing techniques that apply directly to writing requirements documents Discuss writing pitfalls, risks that impact requirements, and how to address them Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation Learn approaches for validating requirements Understand the difference between validating requirements and validating the solution With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements related challenges faced on projects. Regardless whether you are a practitioner just starting off your career in business analysis or whether you have been performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today. Review of Foundational Concepts Definition of a business analysis Definition of business analyst BA role vs. PM role Business analysis competencies Benefits of business analysis Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis core concepts Discussion: Project challenges Understanding Requirements Common problems with requirements Understand the problem first Define the business need Situation statements and moving to requirements Understanding requirement types Business requirements Stakeholder/User Requirements Solution Requirements Functional Requirements Non-Functional Requirements Assumptions and Constraints Discussions: Requirement problems, business needs, and identifying non-functional requirements Discovering Stakeholders Definition of a stakeholder Stakeholder types Identifying stakeholders Performing stakeholder analysis Stakeholders and requirements Tips for identifying stakeholders Grouping stakeholders Creating a RACI model Tips for analyzing stakeholders Documenting results of stakeholder analysis Workshop: Discovering stakeholders Preparing for Requirements Elicitation Planning for elicitation Benefits of elicitation planning What do you plan? The elicitation plan Setting objectives for elicitation Determining the scope for elicitation Establishing pre-work Determining the outputs for the session The iterative nature of elicitation Elicitation roles Elicitation planning techniques Discussions: Who to involve in elicitation, planning impacts, and unplanned elicitation Workshop: Planning for elicitation Conduct Requirements Elicitation Elicitation skillset Types of elicitation techniques Using active listening in elicitation Techniques for performing elicitation Benchmarking/Market Analysis Brainstorming Business Rules Analysis Collaborative Games Concept Modeling Data Mining Data Modeling Document Analysis Focus Groups Interface Analysis Interviews Observation Process Modeling Prototyping Survey or Questionnaire Workshops Write Effective Requirements Elicitation and Analysis Requirements related issues Implications of bad requirements Elicitation and documentation Writing skillset Documenting requirements Modeling requirements Defining the project life cycle Impact of project life cycle on documentation Requirements specifications Characteristics of good requirements Guidelines for writing textual requirements Structuring a requirement Writing pitfalls Traceability Requirements attributes Risks associated to requirements Discussions: Project Life Cycle and Correcting Poorly Written Requirements Workshops: Documenting Requirements and Identify Characteristics of Good Requirements Confirm and Communicate Elicitation Requirements Business analysis communication Requirements communication Communication skills The 7 Cs Timing of communication Planning communication Importance of Collaboration Planning collaboration Documenting communication/collaboration needs Confirming elicitation results Verify requirements Characteristics of good requirements (revisited) Requirements checklist Requirements validation Signing off on requirements Discussions: Responsibility for Communication, Eliciting Communication Needs, Validation Signoff Workshops: Communicating Requirements and Obtaining Signoff Evaluate the Solution Business analyst role in solution evaluation Why solutions under perform What we are looking for in solution evaluation When does solution evaluation occur Performing solution evaluation Planning solution evaluation Metrics that might exist Evaluating long term performance Qualitative vs. quantitative measures Tools & techniques used in solution evaluation Comparing expected to actuals When solution evaluation discovers a variance Tools/techniques for analyzing variances Proposing a recommendation Communicating results of solution evaluation Discussion: Addressing Variance Wrap up and Next Steps Useful books and links on writing effective requirements BABOK© Guide Business Analysis for Practitioners: A Practice Guide Additional course details: Nexus Humans BA04 - Eliciting and Writing Effective Requirements training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA04 - Eliciting and Writing Effective Requirements course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.