832 Mindfulness courses

If you are interested in counselling or therapy related to psychology, the Diploma in Dialectical Behaviour Therapy (DBT) course is the best option for you. The course introduces you to one of the effective treatment named Dialectical Behaviour Therapy that emphasises the psychosocial aspects of treatment - how a person interacts with others in different environments and relationships. Dialectical Behaviour Therapy (DBT) is a type of cognitive-behavioural therapy that helps the clients to acquire new skills to manage painful emotions and decrease conflict in relationships. Throughout the course, you will learn how to set up a DBT counselling session with your clients. The course teaches you how counselling and psychotherapy are used in DBT method. Upon completion, you will be able to apply the therapy method to your clients. What Will I Learn? Know how to use DBT approach in their work Know how counselling & psychotherapy is used Know how to structure therapeutic sections ('online' or 'offline') Requirements An interest in counselling or psychology A basic knowledge of what counselling or psychotherapy involves An awareness that counselling has different approaches Introduction About the Instructor FREE 00:02:00 About the Course FREE 00:06:00 What is Counselling & Psychotherapy Definition of Counselling FREE 00:07:00 Counselling & Psychotherapy 00:07:00 Approaches in Counselling & Psychotherapy 00:12:00 About Dialectical Behaviour Therapy (DBT) What is DBT? 00:05:00 What is 'dialectical'? 00:06:00 History & Philosophy of DBT 00:06:00 DBT Strategies & 'Life Skills' What is 'Mindfulness' 00:08:00 What is 'Distress Tolerance' 00:10:00 What is 'Emotion regulation' 00:11:00 What is 'Interpersonal Effectiveness' 00:06:00 Treatment by DBT Multistage approach of DBT 00:06:00 The Stages of Treatment in DBT 00:11:00 Prioritising Treatments Targets 00:05:00 How to set up 'learning environment' for the client 00:07:00 How to conduct 'Behavioural Analysis' 00:11:00 DBT for Psychological Disorders Uses of DBT 00:03:00 DBT in the treatment of Borderline Personality Disorder 00:07:00 DBT in the treatment of Depression 00:09:00 DBT for treatment of Anxiety & OCD 00:08:00 DBT for treatment of 'Eating Disorders' 00:08:00 Effectiveness of DBT How effective is DBT? 00:07:00 Criticism and Limitations of DBT 00:05:00 Thank You and Good Bye! 00:04:00

Give a compliment to your career and take it to the next level. This Conflict Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Conflict Management will help you keep ahead of the pack. The Conflict Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Conflict Management will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Conflict Management, you can equip yourself with the essentials to keep you afloat into the competition. Along with thiscourse, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Conflict Management Bundle Consists of the following Premium courses: Course 01: Conflict Management Course 02: Anti Social Behaviour Course 03: Dealing With Difficult People Training Course Course 04: Equality and Diversity Course 05: Cross-Cultural Awareness Training Course 06: Leadership & Management Diploma Course 07: Workplace Confidentiality Course 08: Emotional Intelligence and Human Behaviour Course 09: Level 2 Mindfulness for Wellbeing Course 10: Stress Management Training Course 11: Effective Communication Skills As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Conflict Management to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Conflict Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Conflict Management Bundle Course 01: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Conflict Management bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Conflict Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Whether you’re aiming to guide others in their personal or professional growth, or simply sharpen your ability to listen, question and encourage—this Coaching and Mentoring Diploma has been thoughtfully designed to help you do just that, with clarity and confidence. Delivered entirely online, the course suits those with an eye for development—both in themselves and others—without demanding classroom attendance or calendar acrobatics. From understanding the psychology behind effective coaching to grasping the nuances of mentoring relationships, each module is laid out in a logical, digestible manner. You'll explore strategies that foster meaningful dialogue, support others’ decision-making, and nurture lasting change. This course is ideal for those who want to elevate their communication and leadership style, whether in the workplace or personal circles. Professional, accessible, and packed with insight—this is structured learning with purpose, minus the waffle. Our Coaching and Mentoring Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Coaching and Mentoring Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Coaching and Mentoring at QLS Level 5 Course 02: Personal Development Skills Course 03: Goal Setting, Motivation, and Resilience Course 04: Emotional Intelligence, Mindfulness and Empathy Training Course 05: Maximising Personal Productivity Course Key Features of Coaching and Mentoring Diploma Eligibility for QLS endorsed certificate upon successful completion of the Coaching and Mentoring Diploma course Free CPD Accredited Course Fully online, interactive Coaching and Mentoring Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Coaching and Mentoring Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Coaching and Mentoring Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Coaching and Mentoring Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Coaching and Mentoring Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Coaching and Mentoring Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Coaching and Mentoring at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Coaching and Mentoring Diploma basics. Requirements No prior degree or experience is required to enrol in this Coaching and Mentoring Diploma course. Career path This Coaching and Mentoring Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Counselling and Psychology (Online) Training Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now Counselling is an essential part of UK Healthcare and Welfare systems, and this Counselling and Psychology course will teach you all the fundamental principles needed to practise it. The Diploma in Counselling Course provides an excellent way to attain the essential knowledge to aid people in desperate need of empathy or advice. You will be taught how to gain trust and establish a relationship with a client. This is accompanied by an examination of ethics and the theories that underline this valuable profession. Courses included with this Diploma of Counselling and Psychology (Online) Bundle: Course 01: Counselling Course Course 02: Level 3 Mental Health Awareness Course Course 03: Emotional Intelligence and Human Behaviour Course 04: Cognitive behavioural therapy Course 05: Dialectal Behaviour Therapy (DBT) Course 06: Addiction and Mental Health - Dual Diagnosis Course 07: NLP Practitioner Course 08: Level 2 Mindfulness for Wellbeing Course 09: Level 2 Art Therapy Course Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: Rational Emotive Behaviour Therapy Course 12: Anxiety Management What Will You Learn from this Counselling Counselling and Psychology (Online) Bundle: Get a detailed overview of advanced Psychology Counselling, its goals and fundamentals Gain knowledge of the mental capacity act, LPS and mental health legislation & services Become fully aware of psychotherapy, its different types and potential clients in therapy Fully understand human behaviour, basic psychological process & emotional intelligence Get comprehensive knowledge of anti-social behaviour and how it can be prevented Grasp about occupational therapy, career growth in this field and client development Discover art therapy, its techniques & applications and art therapy for children & adults Know theories of addiction, addiction in society & families and addiction treatments Acquire the ability to improve mental health through diet and nutrition So enrol now in this Counselling and Psychology (Online) Training Course. Diploma of Counselling and Psychology (Online) Course Curriculum of Diploma in Counselling Course 1: Diploma in Counselling Introduction to Counselling Understanding Psychotherapy Starting Psychotherapy Practice Our Potential Clients in Therapy Different Types of Psychotherapy Internet-Based Therapy And 10 more courses... How will I get my Certificate? After successfully completing the Diploma of Counselling and Psychology (Online) course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £6*12 = £72) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 135 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma of Counselling and Psychology (Online). This Diploma of Counselling and Psychology (Online) is available to all students of all academic backgrounds. Requirements Our Diploma of Counselling and Psychology (Online) course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Counselling and Psychology (Online) Training course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Diploma of Counselling and Psychology (Online) course, it can be studied in your own time at your own pace. Career path The Diploma of Counselling and Psychology (Online) course is a useful CPD certificate to possess and would be beneficial for the following professionals: Freelance Counsellor School Counsellor Rehabilitation Counsellor Psychotherapist Marriage Counsellor Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Counselling) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

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Enhance your knowledge of social anxiety and learn how to provide therapy in the best way possible with

Overview This comprehensive course on Dialectical Behaviour Therapy will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dialectical Behaviour Therapy comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Dialectical Behaviour Therapy. It is available to all students, of all academic backgrounds. ** Completing this course does not imply that you are qualified to work as an Occupational Therapist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCOT** Requirements Our Dialectical Behaviour Therapy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G . There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 17 sections • 17 lectures • 01:08:00 total length •Introduction to Dialectical Behaviour Therapy: 00:07:00 •DBT Working Process: 00:07:00 •DBT Strategies: 00:08:00 •Mindfulness Skills: 00:05:00 •Distress Tolerance Skills: 00:05:00 •Emotion Regulation Skill: 00:03:00 •Interpersonal Effective Skills: 00:02:00 •Multistage Approach of DBT: 00:05:00 •Prioritising Treatment Targets: 00:03:00 •Behavioral Analysis: 00:02:00 •DBT for Borderline Personality Disorder: 00:04:00 •DBT in Depression: 00:04:00 •DBT in Anxiety and Obsessive-Compulsive Disorder: 00:04:00 •DBT in Eating Disorder: 00:03:00 •DBT in Substance Dependence: 00:03:00 •DBT in Suicidal and Self-destructive Behaviour: 00:03:00 •Assignment - Dialectical Behaviour Therapy: 00:00:00

Overview This comprehensive course on Social Anxiety Therapy will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Social Anxiety Therapy comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Social Anxiety Therapy. It is available to all students, of all academic backgrounds. Requirements Our Social Anxiety Therapy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 25 lectures • 01:37:00 total length •Introduction: 00:01:00 •What is ACT: 00:06:00 •Defining Social Anxiety: 00:03:00 •Diagnosis of Social Anxiety: 00:04:00 •Situations That Trigger Social Anxiety: 00:01:00 •Four Component of Safety Behavior: 00:02:00 •Types of Safety Behaviors: 00:05:00 •Knowing What Really Matters: 00:10:00 •Mindfulness: 00:03:00 •Anapana Meditation: 00:05:00 •Acceptance of Bodily Sensations: 00:04:00 •Vipassana Meditation: 00:08:00 •Being with Anxiety: 00:03:00 •Introduction: 00:01:00 •Types of Anxiety Thought: 00:07:00 •The Thought That: 00:02:00 •Labelling Effect: 00:01:00 •Ditching the Meaning: 00:02:00 •Waterfall Metaphor: 00:01:00 •Bringing It All Together: 00:02:00 •Wrap up: 00:01:00 •Cognitive Defusion: 00:11:00 •Self as Context: 00:14:00 •Assignment - Social Anxiety Therapy: 00:00:00 •Resources - Social Anxiety Therapy: 00:00:00

Unlock the secrets of holistic well-being with our Naturotherapy course. Dive into the fundamentals of human biology, herbal medicine, nutrition, and alternative therapies. Master the art of naturotherapy assessment, diagnosis, and professional practice. Explore the mind-body connection and emerge as a certified practitioner in natural medicine. Elevate your knowledge in holistic health with expert-led training. Enroll now for a transformative journey toward a healthier, more balanced life.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Stress and anxiety are two of the most common problems that millions of people encounter today. If you are one of those who suffer to effectively manage stress and anxiety throughout different aspects of your day, this course is ideal for you. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the difference between good and bad stress Learn what is stress and how it impacts individuals Know why people experience stress differently Discover the relationship between stress and burnout Understand the methods to cope with stress as an individual Know how addictions contribute to stress Understand why people are unable to cope with stress Get to know different stress management techniques such as breathing, stress-reducing techniques, or medication Know the types of anxiety disorders are such as generalised anxiety disorder, panic disorder or addictions Why Stress and Anxiety Management Course right for you? In times of pandemic or other distress, one may face mental illness and anxiety and may exhibit unusual behaviours. This extensive course will help you understand individual experiences of stress, anxiety disorders and the techniques and treatments to cope with stress. This comprehensive stress and anxiety management course covers the psychology of stress and anxiety in-depth, as well as how to recognise and detect the stress and anxiety that your body is experiencing. You will study how a good diet and exercise play a pivotal role in reducing stress. This comprehensive course will also help you discover the difference between stress and anxiety. You'll also learn the prevalent forms of therapy and procedures that are currently thought to be the most effective in therapeutic practice, including how to swiftly reduce the state of 'panic' or 'anxiety' using various breathing techniques. Upon successful completion of this stress and anxiety management course, you will gain adequate knowledge of anxiety and stress management methods to deal with people suffering from any kind of mental illness. Stress and Anxiety Management Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Psychology of Stress What is `Stress` How Does 'stress' Affect Us Why Do We Experience 'Stress' Differently 'Good Stress' (Eustress) Vs 'Bad Stress' (Distress) 'Stress' and 'Burnout' Individual Experiences of 'Stress' Coping With Stress as an Individual Low Ability (Inability) to Cope With Stressors What Do People Use to Cope With Stress 'Addictions' and Coping with 'Stress' Stress Management 'Breathing' in Stress Management Stress-Reducing Techniques Medication Treatments (Pharmacology) - Part 1 Medication Treatments (Pharmacology) - Part 2 Nutrition and 'Stress' - Part 1 Nutrition and 'Stress' - Part 2 Psychology of 'Anxiety' What Do We Call 'Anxiety' What is the Difference Between 'Stress' and 'Anxiety' When Does 'Anxiety' Become an 'Anxiety Disorder' Anxiety Disorders Generalised Anxiety Disorder (GAD) Social Anxiety Disorder (Social Phobia) Panic Disorder 'Addictions' and Anxiety Disorders Coping with Anxiety Psychotherapy for Anxiety Disorders Cognitive Behavioural Therapy (CBT) for Anxiety Disorders Mindfulness & Mindfulness Based Therapy (MBT) Medial Treatments (Pharmacology) Anxiety-Reducing Techniques Final Words Good Bye and Thank You! Who should take this course? This stress and anxiety management course is primarily aimed at: Psychologist Counsellor Therapist Cardiologist Academic Advisor Students of psychology Anyone who works in a therapeutic setting Employer or employee looking to implement stress management in workplaces This course is, however, not restricted to a particular profession or field of endeavour. It may also benefit a larger range of people interested in learning more about anxiety and stress management in order to effectively manage their own stress and anxiety as well as help others around them cope with stress and anxiety. Entry Requirements There are no academic entry requirements for this stress and anxiety management course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This stress and anxiety management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org