During this training you will learn skills how to:
Be a successful Mentor
Build a Professional relationship with your Mentee
Use the questions in the SSSC National Induction resource safely.
Conduct Mentor Meetings.
Successfully monitor and evaluate the mentee's progress
Delivered In-Person in Edinburgh or UK WideEdinburgh or UK WideFlexible Dates
In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.
Delivered in Loughborough or UK Wide or OnlineLoughborough or UK WideorOnlineFlexible Dates
A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.
Delivered in Loughborough or UK Wide or OnlineLoughborough or UK WideorOnlineFlexible Dates
£890
Facilitating Quality Education using Live Online Platforms
DASA DevOps Fundamentals: In-House Training
The DASA DevOps Fundamentals™ certification provides the core education necessary to build your DevOps vocabulary and understand its principles and practices. It's the ideal starting point for DevOps journeys, whether you're already familiar with working with Agile and/or DevOps teams or not.
Faster software deployment, increased deployment frequency, and higher change success rate are only some of the visible outcomes of practicing DevOps. Organizations such as Netflix, Spotify, and Facebook are transforming IT by successfully implementing DevOps principles. But you don't have to be big to be a DevOps leader. Companies large and small, young and old, have smoothly made the transition and have the proof of success in their pockets.
This course will inspire you to serve as a change champion by sharing and using what you learned, and continue to learn, about DevOps to lead and mentor others. A solid understanding of DevOps Fundamentals has helped numerous professionals and organizations how to approach a DevOps journey, not only from a tool and automation perspective but also looking in-depth at the softer side of things.
This course provides learners with an extensive introduction to the core Agile DevOps principles. It covers all 12 key knowledge and skill competencies defined by DASA to ensure you acquire a solid knowledge of DevOps concepts and terminology. Multiple cases or scenarios, group discussions, and examples are included in the course to enhance your learning experience.
What you will Learn
DASA DevOps Fundamentals-certified professionals are able to:
Explain the drivers responsible for the emergence of DevOps.
Define and discuss the key concepts and principles of DevOps.
List and explain the business benefits of DevOps and continuous delivery.
Know how teams can translate DevOps principles into tangible practices.
Learn about modern operations in a DevOps context.
Explain the concepts of test automation, infrastructure automation, and build and deployment automation.
Describe how DevOps relates to Lean and Agile methodologies.
Get insight into the various organizational DevOps models and architectures.
Identify how Cloud and Delivery pipeline automation optimizes and accelerates the ways of working.
Discuss the critical success factors for DevOps transformation.
Introducing DASA DevOps Fundamentals
DASA DevOps Fundamentals An Introduction
Case Study - Easy Journey Airways
Building the DevOps Context
DevOps Evolution
Business Benefits of DevOps
DASA DevOps Principles
Goals and Measurements
Knowing DevOps for Individuals
T-Shape Profiles
DevOps Capabilities by DASA
DASA DevOps Certifications
Getting Acquainted with DevOps Culture and Behavior
Embracing a DevOps Culture
Core Elements of a DevOps Culture
Implementation of a DevOps Culture
Understanding the Value of DevOps for Teams and Organizations
Organizational Models
Team Autonomy
DevOps at Scale
Getting Familiar with DevOps Management Practices
ITSM
Lean
Agile
Getting Familiar with DevOps Technical Practices
Architecture
Modern Infrastructure and Cloud
Operations
Enabling DevOps Team Performance Through Continuous Delivery and Automation
Software Delivery Automation Concepts
Continuous Delivery Core Concepts
Continuous Delivery Automation Concepts
Continuous Delivery Automation Focus Topics
Measuring the Performance - The Next Steps
Analyze the Current Situation
Improve Incrementally
Delivered in London or UK Wide or OnlineLondon or UK WideorOnlineFlexible Dates
The 2-day Coaching and Mentoring for Managers course is designed for organisations that want their managers and team leaders to apply practical coaching and mentoring skills in everyday work situations in order to develop the performance of those they are responsible for, as well as improving communication within the business.
Previous attendees have included chief executives, general managers, and HR managers, right through to production line supervisors and office staff. In fact, anybody that has to work as part of a team and relies on other people's efforts will benefit from this programme.
Course Syllabus
The syllabus of the Coaching and Mentoring for Managers course is comprised of four modules, covering the following:
Module One
Introduction to Coaching and Mentoring
Exploding the myths surrounding coaching
Benefits of coaching and mentoring
The role of a coach and mentor
How to avoid everyday interference that takes your time away from coaching people to achieve results
How motivation works
The difference between mentoring, coaching, directing, supporting & delegating, and learning when it is necessary to apply them
Why coaching is an action orientated partnership purely focused on measurable results
Coaching and mentoring outcomes
Module Two
Managing a Coaching Session
The most important skills of a business coach
The key characteristics of a good coach
How to ask powerful coaching questions
Opportunity to role-play using the STAR/GROW model
Module Three
Mentoring in Action
Mentoring suggestions
The first meeting
Between first and second meetings
The second meeting
The Experiential learning cycle
Model discussions
Frequent questions asked by Mentors
Duration of mentoring
End of relationships
Module Four
Putting Learning into Practice
Building a bank of great coaching questions
Demonstration of what has been taught in a live coaching/mentoring meeting
Individual feedback from a professional coach
Creating SMART action plans
Getting started as a work coach/mentor
Group review and feedback on new learning
Action steps for new coaches
Scheduled Courses
Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.
Delivered In-Person in Bardsey + 3 more or UK WideBardsey + 3 more or UK WideFlexible Dates