Name: Communication Strategies 1 Day Workshop in Manchester
Price: 595 GBP
Availability: InStock

Guildford

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

For the better part of everyday, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. 

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Learning Objectives:

This workshop will help teach participants how to: 
Identify common communication problems that may be holding them back
Develop skills in asking questions
Identify what their non-verbal messages are telling others
Develop skills in listening actively and empathetically
Enhance their ability to handle difficult situations
Deal with situations assertively

Agenda:

Module One: The Big Picture
What is Communication?
How Do We Communicate?
Other Factors in Communication

Module Two: Understanding Communication Barriers
An Overview of Common Barriers
Language Barriers
Cultural Barriers
Differences in Time and Place

Module Three: Paraverbal Communication Skills
The Power of Pitch
The Truth about Tone
The Strength of Speed

Module Four: Non-Verbal Communication
Understanding the Mehrabian Study
All About Body Language
Interpreting Gestures

Module Five: Speaking Like a STAR
S = Situation
T = Task
A = Action
R = Result
Summary

Module Six: Listening Skills
Seven Ways to Listen Better Today
Understanding Active Listening
Sending Good Signals to Others

Module Seven: Asking Good Questions
Open Questions
Closed Questions
Probing Questions

Module Eight: Appreciative Inquiry
The Purpose of AI
The Four Stages
Examples and Case Studies

Module Nine: Mastering the Art of Conversation
Level One: Discussing General Topics
Level Two: Sharing Ideas and Perspectives
Level Three: Sharing Personal Experiences
Our Top Networking Tips

Module Ten: Advanced Communication Skills
Understanding Precipitating Factors
Establishing Common Ground
Using "I" Messages

Module Eleven: Wrapping Up
Words from the Wise

Target Audience:

Anybody who is interested in learning Communication Strategies Skills.

Mangates

Communication Strategies 1 Day Workshop in Guildford


The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Elgin

Communication Strategies 1 Day Workshop in Elgin


Edinburgh

Communication Strategies 1 Day Workshop in Edinburgh


Exeter

Communication Strategies 1 Day Workshop in Exeter


Dunfermline

Communication Strategies 1 Day Workshop in Dunfermline


Dumfries

Communication Strategies 1 Day Workshop in Dumfries


Dundee

Communication Strategies 1 Day Workshop in Dundee


Middlesbrough

Communication Strategies 1 Day Workshop in Middlesbrough


Livingston

Communication Strategies 1 Day Workshop in Livingston


Manchester 

Communication Strategies 1 Day Workshop in Manchester


Linlithgow

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hello Everyone,</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you have always wanted to try calligraphy but don&#39;t want to commit to a full workshop with me, this is perfect for you.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Bring your favourite people (children over 8 are also welcome) and have a go together. &nbsp;I will have worksheets and brushes for you to work though and I will be on hand to answer any questions that might come up.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This drop in session is 4hrs long but you can come and go as you please within the window.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It will cost &pound;5 per person, Booking is advised if you want your name in calligraphy on the activity packs.</p>

This is an **online** brush calligraphy class designed to be followed using your own tools at home.  
Whether you have a paintbrush and some ink or a brush pen I will guide you through how to use them.  
Discover the Art of Brush Calligraphy - Join MY Online Workshop!
Unlock the beauty of brush calligraphy from the comfort of your home! Whether you're a beginner or looking to refine your skills, our online workshop offers expert guidance to help you master this elegant art form.
📜 What You'll Learn:
Basic brush techniques and strokes
Creating beautiful letterforms
Tips for perfecting your personal style
✨ Why Join Us?
Interactive Lessons: Real-time feedback from me in the two hour class.
Exclusive Community: Connect with fellow enthusiasts and share your progress.
🖌️ Who Can Join? Everyone! Whether you're a novice or an experienced artist, my workshop is designed to cater to all skill levels.
🎨 Materials Needed: Just a brush pen, pencil or paintbrush and ink, paper, and your enthusiasm to create!
Sign up today and start your journey into the world of modern brush calligraphy. Embrace the elegance, express your creativity, and let your writing flourish!
👉 Enrol Now! 

Panda Scribes

Brush calligraphy for beginners. 
Drop-in session for you to come and pick up an activity pack and fill in at your leisure. 

Brush Calligraphy Drop-In Session

General Admission

IT Cyber Security Engineer – Job Ready Programme
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– Course 06: CompTIA Advanced Security Practitioner (CASP)
– Course 07: Computer Network Security Complete Training
– Course 08: CyberSec First Responder: Threat Detection and Response [QLS Level 7]
– Course 09: Bash Scripting and Shell Programming for Beginners
– Course 10: Ethical Hacking Masterclass
– Course 11: CompTIA PenTest+ Ethical Hacking Course
– Course 12: BlackArch Linux: Ethical Hacking and Penetration Testing
– Course 13: Ultimate Linux Security and Hardening Training
– Course 14: The Complete Python Hacking Course: Beginner to Advanced!
– Course 15: SQL Database Basics
– Course 16: CompTIA Network+ Certification (N10-008)
– Course 17: CompTIA A+ Core 1 (220-1101) Course
– Course 18: CompTIA A+ Core 2 (220-1102) Course
– Course 19: CompTIA Security+ (SY0-601)
– Course 20: CompTIA Cloud+ CV0-002 Course
– Course 21: Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1
– Course 22: Cisco CCNA Interconnecting Cisco Networking Devices Part 2 (ICND2) Training
– Course 23: Cisco ASA Firewall Training with Step-by-Step Lab Workbook
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Job Readiness & Career Development Training (Complementary)
– Course 01: Career Development Training
– Course 02: Effective CV Writing
– Course 03: CV Writing and Interview Tricks
– Course 04: Ace the Interview – Interview Prep That Makes a Difference
– Course 05: Job Search Skills
– Course 06: Effective Communication Skills for Professionals
– Course 07: Boost Your Confidence, Assertiveness
– Course 08: Body Language Secrets
– Course 09: Coaching and Mentoring
– Course 10: Presentation Skills – Present like a Pro
– Course 11: Public Speaking Course
– Course 12: Project Management Training
– Course 13: Leadership & Management
– Course 14: Negotiation and Agreement Training
– Course 15: Workplace Equality & Diversity
– Course 16: Professional Development and Personal Well-being
– Course 17: Emotional Intelligence and Human Behaviour
– Course 18: Time Management: Step By Step Training
– Course 19: Cross-Cultural Awareness
– Course 20: Productivity Boosting
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Skill Up

IT Cyber Security Engineer – Job Ready Programme

Programme With Certification

Programme Without Certification

Southampton

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Newport

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Milton Keynes 

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BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Could there be a way to release pain, unwanted habits, or life’s ups and downs? How about making positive changes happen with this powerful method – EFT Tapping, short for Emotional Freedom Techniques, and affectionately known as Tapping. EFT is The most effective energy healing modality or any modality at all that we have ever experienced.

This course explains the theory and practice of EFT Tapping and gives you practical experience of the full range of powerful possibilities, for you or yours.

This is not a pen-and-paper or video presentation class! This is live healing that you can actually feel! You will leave having actually experienced various forms of the EFT Tapping training at this level, with full confidence in applying it with ease.

Learn and experience how to easily let go of life's stresses, strains, and ups & downs.

Learn and experience how to get relief from neck and shoulder tension, headaches, chronic back-ache.

Learn and experience how to get control over bad habits like eating that one biscuit too many, drinking that extra glass of wine, or those cigarettes – without any unwanted side-effects!


Learn from an EFT Tapping Master Practitioner, Trainer and Author with experience in running workshops since 1999, and who is committed to raising standards and awareness of EFT Tapping.

EFT Course UK Online Zoom Live

EFT Course EFT Tapping Live On Zoom Level 1

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					<div><p>The comprehensive Mastering Scrum Master has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Mastering Scrum Master today, and learn from the very best the industry has to offer!</p></div>
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					<div><p>This best selling Mastering Scrum Master has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Mastering Scrum Master is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The Mastering Scrum Master is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Mastering Scrum Master is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the Mastering Scrum Master, you will be awarded a certificate of completion  as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Mastering Scrum Master will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the Mastering Scrum Master to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
				</div>
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The comprehensive Mastering Scrum Master has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Mastering Scrum Master today, and learn from the very best the industry has to offer!
This best selling Mastering Scrum Master has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Mastering Scrum Master is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.
The Mastering Scrum Master is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Mastering Scrum Master is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.
After successfully completing the Mastering Scrum Master, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Mastering Scrum Master will help you stand out from the crowd. You can also validate your certification on our website.
We know that you are busy and that time is precious, so we have designed the Mastering Scrum Master to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. 
Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Cloud

Certified ScrumMaster (CSM)

ACP (Agile Certified Practitioner)

Certified Scrum Product Owner (CSPO)

Scrum Master Professional Certificate (SMPC)

Professional Scrum Master (PSM)

Mastering Scrum Master

London

<h2>SAFe® Scrum Master: In-House Training</h2>
<p>Build your skills as a high-performing team member of an Agile Release Train (ART)  and prepare to support the facilitation of team and program events  when you become a SAFe® 5 Scrum Master (SSM).</p>
<p>In this course, you'll gain an understanding of the role of Scrum Master in a SAFe® enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe® Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise and prepares you to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organization.</p><h3>What you will Learn</h3>
<p>To perform the role of a SAFe® Scrum Master, attendees should be able to:</p>
<ul>
<li>Describe Scrum in a SAFe® enterprise</li>
<li>Facilitate Scrum events</li>
<li>Facilitate effective Iteration execution</li>
<li>Support effective Program Increment execution</li>
<li>Support relentless improvement</li>
<li>Coach Agile teams for maximum business results</li>
<li>Support DevOps implementation</li>
<li>Build a high-performing ART by becoming a servant leader and coach</li>
<li>Develop an action plan to continue your learning journey</li>
</ul><section>
                    <ul><li>Introducing Scrum in SAFe®</li><li>Characterizing the role of the Scrum Master</li><li>Experiencing Program Increment planning</li><li>Facilitating Iteration execution</li><li>Finishing the Program Increment</li><li>Coaching the Agile team</li></ul>


                </section>

SAFe® Scrum Master: In-House Training
Build your skills as a high-performing team member of an Agile Release Train (ART) and prepare to support the facilitation of team and program events when you become a SAFe® 5 Scrum Master (SSM).
In this course, you'll gain an understanding of the role of Scrum Master in a SAFe® enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe® Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise and prepares you to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organization.
What you will Learn
To perform the role of a SAFe® Scrum Master, attendees should be able to:
Describe Scrum in a SAFe® enterprise
Facilitate Scrum events
Facilitate effective Iteration execution
Support effective Program Increment execution
Support relentless improvement
Coach Agile teams for maximum business results
Support DevOps implementation
Build a high-performing ART by becoming a servant leader and coach
Develop an action plan to continue your learning journey
Introducing Scrum in SAFe®
Characterizing the role of the Scrum Master
Experiencing Program Increment planning
Facilitating Iteration execution
Finishing the Program Increment
Coaching the Agile team

IIL Europe Ltd

Certified SAFe Product Owner

Certified SAFe Agilist

Scrum

SAFe Scrum Master: In-House Training

<h2>Scrum Master Workshop: In-House Training</h2>
 <p>A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Comprehend the Agile Manifesto and mindset</li>
 <li>Explain the fundamental principles of Scrum</li>
 <li>Guide the Scrum team in their responsibilities</li>
 <li>Write requirements in the form of user stories</li>
 <li>Define Ready and Done</li>
 <li>Estimate using planning poker and prioritize using MoSCoW</li>
 <li>Facilitate the team through the 5 Sprint events</li>
 <li>Fulfill the role of Scrum Master in a Scrum project</li>
 <li>Create Information Radiators to enable transparency</li>
 <li>Define the structure of the retrospective</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Agile History, Values, and Mindset</li> <li>Introduction to Scrum</li> <li>Scrum events</li> <li>Scrum artifacts</li> </ul> <h3>Scrum Roles and Responsibilities</h3> <ul> <li>Product Owner responsibilities</li> <li>Scrum Master responsibilities</li> <li>The Team responsibilities</li> <li>Cross-functional Teams</li> <li>Building Effective Teams</li> </ul> <h3>The Product Backlog and User Stories</h3> <ul> <li>The Product Backlog</li> <li>User Stories</li> <li>Definition of Done</li> <li>Backlog grooming</li> <li>Estimating User Stories</li> <li>Story points, planning poker</li> <li>Prioritizing User Stories</li> </ul> <h3>The Sprint</h3> <ul> <li>Team capacity and velocity</li> <li>The Sprint Planning Meeting</li> <li>The Sprint Backlog</li> <li>The Sprint</li> <li>Learning to self-manage, self-organize, self-improve</li> <li>Sprint Review and Retrospective</li> </ul> <h3>Project Progress and Completion</h3> <ul> <li>The Daily Scrum</li> <li>The Task Board and The Burndown Chart</li> <li>Information Radiators</li> <li>Closing a Scrum Project</li> </ul> <h3>Summary and Next Steps</h3> <ul> <li>Review of course goals, objectives, and content</li> </ul>


                </section>

Scrum Master Workshop: In-House Training
A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions.
What you will Learn
You'll learn how to:
Comprehend the Agile Manifesto and mindset
Explain the fundamental principles of Scrum
Guide the Scrum team in their responsibilities
Write requirements in the form of user stories
Define Ready and Done
Estimate using planning poker and prioritize using MoSCoW
Facilitate the team through the 5 Sprint events
Fulfill the role of Scrum Master in a Scrum project
Create Information Radiators to enable transparency
Define the structure of the retrospective
Foundation Concepts
Agile History, Values, and Mindset
Introduction to Scrum
Scrum events
Scrum artifacts
Scrum Roles and Responsibilities
Product Owner responsibilities
Scrum Master responsibilities
The Team responsibilities
Cross-functional Teams
Building Effective Teams
The Product Backlog and User Stories
The Product Backlog
User Stories
Definition of Done
Backlog grooming
Estimating User Stories
Story points, planning poker
Prioritizing User Stories
The Sprint
Team capacity and velocity
The Sprint Planning Meeting
The Sprint Backlog
The Sprint
Learning to self-manage, self-organize, self-improve
Sprint Review and Retrospective
Project Progress and Completion
The Daily Scrum
The Task Board and The Burndown Chart
Information Radiators
Closing a Scrum Project
Summary and Next Steps
Review of course goals, objectives, and content

Professional Scrum Product Owner (PSPO)

Scrum Master Workshop: In-House Training

<h2>SAFe® Scrum Master: Virtual In-House Training</h2>
<p>Build your skills as a high-performing team member of an Agile Release Train (ART)  and prepare to support the facilitation of team and program events  when you become a SAFe® 5 Scrum Master (SSM).</p>
<p>In this course, you'll gain an understanding of the role of Scrum Master in a SAFe® enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe® Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise and prepares you to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organization.</p><h3>What you will Learn</h3>
<p>To perform the role of a SAFe® Scrum Master, attendees should be able to:</p>
<ul>
<li>Describe Scrum in a SAFe® enterprise</li>
<li>Facilitate Scrum events</li>
<li>Facilitate effective Iteration execution</li>
<li>Support effective Program Increment execution</li>
<li>Support relentless improvement</li>
<li>Coach Agile teams for maximum business results</li>
<li>Support DevOps implementation</li>
<li>Build a high-performing ART by becoming a servant leader and coach</li>
<li>Develop an action plan to continue your learning journey</li>
</ul><section>
                    <ul><li>Introducing Scrum in SAFe®</li><li>Characterizing the role of the Scrum Master</li><li>Experiencing Program Increment planning</li><li>Facilitating Iteration execution</li><li>Finishing the Program Increment</li><li>Coaching the Agile team</li></ul>


                </section>

SAFe® Scrum Master: Virtual In-House Training
Build your skills as a high-performing team member of an Agile Release Train (ART) and prepare to support the facilitation of team and program events when you become a SAFe® 5 Scrum Master (SSM).
In this course, you'll gain an understanding of the role of Scrum Master in a SAFe® enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe® Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise and prepares you to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organization.
What you will Learn
To perform the role of a SAFe® Scrum Master, attendees should be able to:
Describe Scrum in a SAFe® enterprise
Facilitate Scrum events
Facilitate effective Iteration execution
Support effective Program Increment execution
Support relentless improvement
Coach Agile teams for maximum business results
Support DevOps implementation
Build a high-performing ART by becoming a servant leader and coach
Develop an action plan to continue your learning journey
Introducing Scrum in SAFe®
Characterizing the role of the Scrum Master
Experiencing Program Increment planning
Facilitating Iteration execution
Finishing the Program Increment
Coaching the Agile team

SAFe Scrum Master: Virtual In-House Training

<h2>Scrum Master Exam Prep</h2>
<p>This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org.</p>
<p>A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions.</p>
<p>The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described inThe Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals.</p><h3>What you will Learn</h3>
<p>You'll learn how to:</p>
<ul>
<li>Successfully prepare for the Scrum.org PSM I exam</li>
<li>Comprehend the Agile Manifesto and mindset</li>
<li>Explain the fundamental principles of Scrum, including events, artifacts, and roles</li>
<li>Guide the Scrum team in their responsibilities</li>
<li>Define Ready and Done</li>
<li>Write requirements in the form of user stories</li>
<li>Estimate using planning poker and prioritize using MoSCoW</li>
<li>Facilitate the team through the 5 Sprint events</li>
<li>Fulfill the role of Scrum Master in a Scrum project</li>
<li>Create Information Radiators to enable transparency</li>
<li>Define the structure of the retrospective</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Workshop orientation</li><li>Exam prep preview</li></ul><h3>Foundation Concepts</h3><ul><li>Agile History, Values, and Mindset</li><li>Introduction to Scrum</li><li>Scrum events</li><li>Scrum artifacts</li></ul><h3>Scrum Roles and Responsibilities</h3><ul><li>Product Owner responsibilities</li><li>Scrum Master responsibilities</li><li>The Team responsibilities</li><li>Cross-functional teams</li><li>Building effective teams</li></ul><h3>The Product Backlog and User Stories</h3><ul><li>The Product Backlog</li><li>User Stories</li><li>Definition of Done</li><li>Backlog grooming</li><li>Estimating User Stories</li><li>Story points, planning poker</li><li>Prioritizing User Stories</li></ul><h3>The Sprint</h3><ul><li>Team capacity and velocity</li><li>The Sprint Planning Meeting</li><li>The Sprint Backlog</li><li>The Sprint</li><li>Learning to self-manage, self-organize, self-improve</li><li>Sprint Review and Retrospective</li></ul><h3>Project Progress and Completion</h3><ul><li>The Daily Scrum</li><li>The Task Board and The Burndown Chart</li><li>Information Radiators</li><li><br /><h3>Closing a Scrum Project</h3></li></ul><h3>Summary and Next Steps</h3><ul><li>Review of course goals, objectives, and content</li><li>Exam prep next steps</li></ul>


                </section>

Scrum Master Exam Prep
This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org.
A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions.
The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described inThe Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals.
What you will Learn
You'll learn how to:
Successfully prepare for the Scrum.org PSM I exam
Comprehend the Agile Manifesto and mindset
Explain the fundamental principles of Scrum, including events, artifacts, and roles
Guide the Scrum team in their responsibilities
Define Ready and Done
Write requirements in the form of user stories
Estimate using planning poker and prioritize using MoSCoW
Facilitate the team through the 5 Sprint events
Fulfill the role of Scrum Master in a Scrum project
Create Information Radiators to enable transparency
Define the structure of the retrospective
Getting Started
Introductions
Workshop orientation
Exam prep preview
Foundation Concepts
Agile History, Values, and Mindset
Introduction to Scrum
Scrum events
Scrum artifacts
Scrum Roles and Responsibilities
Product Owner responsibilities
Scrum Master responsibilities
The Team responsibilities
Cross-functional teams
Building effective teams
The Product Backlog and User Stories
The Product Backlog
User Stories
Definition of Done
Backlog grooming
Estimating User Stories
Story points, planning poker
Prioritizing User Stories
The Sprint
Team capacity and velocity
The Sprint Planning Meeting
The Sprint Backlog
The Sprint
Learning to self-manage, self-organize, self-improve
Sprint Review and Retrospective
Project Progress and Completion
The Daily Scrum
The Task Board and The Burndown Chart
Information Radiators
Closing a Scrum Project
Summary and Next Steps
Review of course goals, objectives, and content
Exam prep next steps

Project Management Professional (PMP)

Scrum Master Exam Prep: In-House Training

<h2>Scrum Master Exam Prep</h2>
 <p>This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org.</p>
 <p>A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions.</p>
 <p>The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described in The Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals.</p>
 <p>Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Master Workshop, which is aligned with The Scrum Guide™ and was built based on PSM I credentialed expertise. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Successfully prepare for the Scrum.org PSM I exam</li>
 <li>Comprehend the Agile Manifesto and mindset</li>
 <li>Explain the fundamental principles of Scrum, including events, artifacts, and roles</li>
 <li>Guide the Scrum team in their responsibilities</li>
 <li>Define Ready and Done</li>
 <li>Write requirements in the form of user stories</li>
 <li>Estimate using planning poker and prioritize using MoSCoW</li>
 <li>Facilitate the team through the 5 Sprint events</li>
 <li>Fulfill the role of Scrum Master in a Scrum project</li>
 <li>Create Information Radiators to enable transparency</li>
 <li>Define the structure of the retrospective</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Workshop orientation</li> <li>Exam prep preview</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Agile History, Values, and Mindset</li> <li>Introduction to Scrum</li> <li>Scrum events</li> <li>Scrum artifacts</li> </ul> <h3>Scrum Roles and Responsibilities</h3> <ul> <li>Product Owner responsibilities</li> <li>Scrum Master responsibilities</li> <li>The Team responsibilities</li> <li>Cross-functional teams</li> <li>Building effective teams</li> </ul> <h3>The Product Backlog and User Stories</h3> <ul> <li>The Product Backlog</li> <li>User Stories</li> <li>Definition of Done</li> <li>Backlog grooming</li> <li>Estimating User Stories</li> <li>Story points, planning poker</li> <li>Prioritizing User Stories</li> </ul> <h3>The Sprint</h3> <ul> <li>Team capacity and velocity</li> <li>The Sprint Planning Meeting</li> <li>The Sprint Backlog</li> <li>The Sprint</li> <li>Learning to self-manage, self-organize, self-improve</li> <li>Sprint Review and Retrospective</li> </ul> <h3>Project Progress and Completion</h3> <ul> <li>The Daily Scrum</li> <li>The Task Board and The Burndown Chart</li> <li>Information Radiators</li> <li>Closing a Scrum Project </li> </ul> <h3>Summary and Next Steps</h3> <ul> <li>Review of course goals, objectives, and content</li> <li>Exam prep next steps</li> </ul>


                </section>

Scrum Master Exam Prep
This workshop prepares you for the Scrum.org Professional Scrum Master (PSM)™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org.
A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions.
The Professional Scrum Master™ I (PSM I) certificate is a Scrum.org credential that enables successful candidates to demonstrate a fundamental level of Scrum mastery. PSM I credential holders will grasp Scrum as described in The Scrum Guide™1 and recognize how those concepts can be applied. They will also share a consistent terminology and approach to Scrum with other certified professionals.
Scrum.org does not require that you take their own sponsored or any preparatory training. However, training can facilitate your preparation for this credential. And this course is based on IIL's Scrum Master Workshop, which is aligned with The Scrum Guide™ and was built based on PSM I credentialed expertise. It will provide you with the information you need to pass the exam and IIL will make the arrangements for your online exam. You will be provided with an exam code and instructions, so that you can take the exam at your convenience, any time you are ready after the course. Passwords have no expiration date, but they are valid for one attempt only.
What you will Learn
You'll learn how to:
Successfully prepare for the Scrum.org PSM I exam
Comprehend the Agile Manifesto and mindset
Explain the fundamental principles of Scrum, including events, artifacts, and roles
Guide the Scrum team in their responsibilities
Define Ready and Done
Write requirements in the form of user stories
Estimate using planning poker and prioritize using MoSCoW
Facilitate the team through the 5 Sprint events
Fulfill the role of Scrum Master in a Scrum project
Create Information Radiators to enable transparency
Define the structure of the retrospective
Getting Started
Introductions
Workshop orientation
Exam prep preview
Foundation Concepts
Agile History, Values, and Mindset
Introduction to Scrum
Scrum events
Scrum artifacts
Scrum Roles and Responsibilities
Product Owner responsibilities
Scrum Master responsibilities
The Team responsibilities
Cross-functional teams
Building effective teams
The Product Backlog and User Stories
The Product Backlog
User Stories
Definition of Done
Backlog grooming
Estimating User Stories
Story points, planning poker
Prioritizing User Stories
The Sprint
Team capacity and velocity
The Sprint Planning Meeting
The Sprint Backlog
The Sprint
Learning to self-manage, self-organize, self-improve
Sprint Review and Retrospective
Project Progress and Completion
The Daily Scrum
The Task Board and The Burndown Chart
Information Radiators
Closing a Scrum Project
Summary and Next Steps
Review of course goals, objectives, and content
Exam prep next steps

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