LTE Airside training course description This course provides a concise insight into the LTE airside. Key parts of the course are detailed looks at the air interface protocol stack, cell acquisition, transmission and reception of data and of he layer 1 procedures along with layer 2 procedures. What will you learn Explain the RF optimisation flowchart. Describe the importance of Reference Signal Received Power (RSRP). List many of the 3GPP recommended KPIs. Describe the concept of APN AMBR and UE AMBR within LTE. Describe the use of planning and optimisation computer tools. LTE Airside training course details Who will benefit: Anyone working with LTE. Prerequisites: Essential LTE Duration 2 days LTE Airside training course contents Introduction and review of LTE This section describes the requirements of LTE and key technical features, and reviews the system architecture. LTE Architecture, UE, E-UTRAN and EPC. Specifications. OFDMA, SC-FDMA and MIMO antennas This section describes the techniques used in the LTE air interface, notably orthogonal frequency division multiple access (OFDMA) and multiple input multiple output (MIMO) antennas. Communication techniques for fading multipath channels. OFDMA, FFT processing and cyclic prefix insertion. SC-FDMA in the LTE uplink. Multiple antenna techniques including transmit & receive diversity and spatial multiplexing. Introduction to the air interface This section covers the operation of the air interface, the channels that it uses, and the mapping to the time and frequency domains of OFDMA and SC-FDMA. Air interface protocol stack. Logical, transport and physical channels. Frame and slot structure, the resource grid. Resource element mapping of the physical channels and physical signals. LTE spectrum allocation. Cell acquisition This is the first of three sections covering the air interface physical layer. Here, we cover mobile procedures to start low-level communications with the cell, and base station transmission of the corresponding information. Primary/secondary synchronisation signals. Downlink reference signals. The master information block. Physical control format indicator channel. Organisation and transmission of the system information. Data transmission and reception In this section, we cover procedures used for data transmission and reception on the shared channels, and describe in detail the individual steps. Data transmission and reception on the uplink and downlink. Scheduling commands and grants on the PDCCH. DL-SCH and UL-SCH. Physical channel processing of the PDSCH and PUSCH. Hybrid ARQ indicators on the PHICH. Uplink control information on the PUCCH. Uplink demodulation and sounding reference signals. Additional physical layer procedure This section concludes our discussion of the air interface physical layer, by discussing a number of procedures that support its operation. Transmission of the physical random access channel. Contention and non-contention based random access procedures. Discontinuous transmission in idle and connected modes. Uplink power control and timing advance. Air interface layer 2 This section describes the architecture and operation of layer 2 of the air interface protocol stack. MAC protocol, interactions with the physical layer, use for scheduling. RLC protocol, transparent, unacknowledged and acknowledged modes. PDCP, including header compression, security functions and recovery from handover.
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Step into the realm where spaces transform into sanctuaries of productivity, safety, and sustainability. Welcome to the gateway of Facilities Management, where every corner tells a story of seamless operations and optimal utilization. Embrace the art of orchestrating environments with finesse and precision as you embark on the Level 3 Certificate in Facilities Management. Unlock the secrets to maximizing the potential of spaces, from the boardroom to the boiler room. Delve into a world where every module of Level 3 Certificate in Facilities Management unveils a new facet of facility optimization, from space management to sustainable practices. With a curriculum designed to ignite innovation and strategic thinking, this Level 3 Certificate in Facilities Management course is your ticket to mastering the complexities of Facilities Management. Dive deep into the intricacies of workplace services, human resource and Facilities management, and project execution with our Level 3 Certificate in Facilities Management course. Discover the power of effective vendor relationships and the nuances of health and safety protocols in the Level 3 Certificate in Facilities Management. From maintenance strategies to succession planning, equip yourself with the skills to navigate the ever-evolving landscape of facility management with confidence and proficiency through the Level 3 Certificate in Facilities Management. Join us on a journey where theory meets practice in the Level 3 Certificate in Facilities Management, and imagination knows no bounds. Elevate your understanding, expand your horizons, and emerge as a leader in the dynamic world of Facilities Management. Learning Outcomes of Facilities Management course: Develop a comprehensive understanding of Facilities Management principles and practices. Master the art of space optimization, workplace service and other Facilities management. Acquire proficiency in human resource management and contract negotiation. Implement sustainable practices for long-term facility viability. Navigate maintenance and repair challenges with efficiency and effectiveness. Cultivate strategic thinking for business development and succession planning. Level 3 Certificate in Facilities Management Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Level 3 Certificate in Facilities Management course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this Level 3 Certificate in Facilities Management course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Level 3 Certificate in Facilities Management course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Facilities Management The Level 3 Certificate in Facilities Management is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Facilities Management, like - Who is this Facilities Management course for: Property Managers Facilities Coordinators Operations Managers Building Supervisors Facilities Planners Requirements Level 3 Certificate in Facilities Management To enrol in this Level 3 Certificate in Facilities Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Facilities Management Career Path: Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Level 3 Certificate in Facilities Management course. Embrace the journey ahead in Level 3 Certificate in Facilities Management. Facilities Manager Property Manager Operations Director Facility Coordinator Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
This session will provide a clear update for governors as to the latest developments in terms of risk, updates on statutory guidance and KCSIE requirements from the governance perspective, and an overview of what the safeguarding team should be working on.
ð Unlock Your Full Potential with 'Self-Confidence Mastery - Hold Yourself Up' Online Course! ð ð Ready to elevate your life to new heights? Unleash your inner strength and radiate confidence in every aspect of your journey with our transformative online course! ð What You'll Gain ð¥ Unshakable Confidence: Learn powerful techniques to boost self-assurance and banish self-doubt for good. ð Empowering Mindset: Master the mindset shifts that propel you toward success in both personal and professional spheres. ð£ï¸ Effective Communication: Develop charismatic communication skills to command attention and influence others effortlessly. ðª Resilience & Self-Belief: Build resilience to overcome challenges and cultivate unwavering belief in your abilities. ð¯ Goal Setting & Achievement: Set meaningful goals and learn actionable strategies to achieve them with confidence. ð Positive Self-Image: Embrace self-love and acceptance, fostering a positive self-image that empowers your every move. ð¨âð©âð§âð¦ Community Support: Connect with a supportive community, fostering growth, and accountability every step of the way. ð Course Highlights: ð Comprehensive Modules: Engaging video lessons, practical exercises, and quizzes to reinforce learning. ð Real-Life Applications: Practical tools and techniques applicable in daily life for immediate impact. ð Lifetime Access: Access course materials anytime, anywhere, and enjoy lifetime updates. ð Bonus Resources: Exclusive bonus materials, workbooks, and additional resources to enhance your learning journey. ð¤ Your Path to Transformation Begins Now! ð Join 'Self-Confidence Mastery - Hold Yourself Up' and take charge of your destiny! Embrace confidence, achieve your dreams, and become the best version of yourself. ð Limited Time Offer! Enroll now to unlock your full potential! Don't let self-doubt hold you back-embrace confidence today! Course Curriculum Module-1 00:00 Module-2 00:00 Module-3 00:00 Module-4 00:00 Module-5 00:00 Module-6 00:00 Module-7 00:00 Module-8 00:00 Module-9 00:00 Module-10 00:00
Who is this Course for? Unity 3D Game Design Masterclass. Unity serves as top development engine for both 2D and 3D games and experiences. With its support for VR, AR, and AI, it extends its level beyond gaming to pre-visualization for films and architectural visualization. This training provides you with the fundamental skills to craft immersive virtual worlds. Click here for more info: Website Duration: 10 hours Approach: 1on1 Sessions. Create your own schedule by booking a convenient hour between 9 am and 7 pm, Mon to Sat 10-Hour Unity 3D Game Design Training Course: Module 1: Introduction to Unity 3D (2 hours) Explore the fundamentals of Unity 3D and its relevance in game design. Familiarize yourself with the Unity 3D interface, project creation, and asset management. Understand game objects, components, and their management within Unity 3D. Module 2: Game Mechanics (2 hours) Grasp basic game concepts, player movement, and camera control. Master the creation, control, and interaction of game objects. Learn about physics, collision detection, and interactive environment design. Module 3: Scripting with C# (2 hours) Dive into the C# scripting language, covering variables, data types, and functions. Control game objects using C# and understand game loops and events. Module 4: User Interfaces and Audio (2 hours) Design intuitive user interfaces and incorporate elements like buttons and sliders. Gain expertise in audio import, editing, and managing game sound effects and background music. Module 5: Optimization and Deployment (2 hours) Master game optimization techniques, including performance enhancement through scripting. Build, test, and deploy games for various platforms, including desktop, mobile, and web. Course Highlights: Introduction to Unity: Understand the gaming landscape and Unity's essential components. Game Development Basics: Learn project creation, geometry and texture importing, terrain generation, and primitive object creation. Materials and Lighting: Explore material manipulation, lighting creation, and animation adjustments. Audio Integration: Add, modify, and interact with game sounds. Programming Tools: Gain familiarity with programming using JavaScript, including variables, functions, and simple programming. Testing and Debugging: Rigorous game testing, bug fixing, and iterative development processes. Game Building: Configure game authoring settings, build games for Windows, and test the final product. Unity Pro Integration: For this training, utilize Unity Pro, a cutting-edge development platform enabling the creation of 3D, 2D, VR, and AR experiences across diverse industries, including gaming, automotive, AEC, and film. Start your Unity Pro journey at Unity's official website. With Unity Pro, accelerate development, enhance iteration speed, and expand your business, creating remarkable games and immersive experiences supported across multiple platforms. Learning Outcomes: Unity Proficiency: Master Unity 3D essentials, including game mechanics, C# scripting, UI design, and audio integration. Optimization and Deployment: Learn to optimize games for high performance and successfully deploy them across various platforms. Effective Testing: Develop strong testing and debugging skills for efficient game development. Useful Websites: Unity Learn: Access tutorials, courses, and projects for in-depth learning. Unity Asset Store: Explore a vast library of assets, scripts, and tools for game enhancement. Unity Forums: Engage with the community, ask questions, and share knowledge with fellow developers. GitHub: Collaborate on Unity projects and access shared resources for collaborative development. Gamasutra: Stay updated with industry trends, news, and valuable insights into game development. Download Unity Software Key Details for This Course: 1. Ideal for Beginners: Learn game development with Unity, perfect for beginners. Its user-friendly interface and intuitive design make it accessible for newcomers. Dive into state logic and C# programming, building a strong foundation for 3D game development. 2. Coding Flexibility: Unity offers flexibility with coding. Explore visual scripting using Bolt, enabling idea implementation through flow graphs and state graphs, suitable for both low-level and high-level logic. Advanced users can delve into tools like PlayMaker and Adventure Creator for intricate gameplay and AI behaviors. 3. Understanding Unity's Engine: Gain insights into Unity's engine workings. Explore its role as a dynamic scene player, initializing graphics, audio, and input settings at game start. Understand scene loading, asset integration, and the seamless execution of physics simulations and events, ensuring a smooth gaming experience. Course Benefits: Comprehensive Training: Master Unity 3D for creating engaging games across platforms. Interactive Learning: Engage in live online sessions for real-time feedback and collaboration. Hands-On Experience: Apply skills through practical projects, building a strong portfolio. Flexibility: Choose between live online or in-person sessions, with recorded materials for review. Ongoing Support: Enjoy lifetime email assistance for any challenges you face even after the course. Certification: Receive an industry-recognized certification, enhancing your game development career prospects.
Duration 2 Days 12 CPD hours This course is intended for Delegates should be PC literate, i.e., familiar with PC'S/Laptops and have used a mouse and keyboard; be able to launch and close programs; navigate to information stored on the computer; manage files and folders and be comfortable using Microsoft Office applications such as MS Excel, MS Word etc. Overview The purpose of this course is to provide delegates with the practical skills to build and manage project schedules. It is designed to provide techniques and tips that will help users of the software apply it as a powerful tool to develop competent and unambiguous schedules - while avoiding some of the traps associated with the incorrect application of scheduling features. Techniques learned will also facilitate communicating deliverables and milestones to project stakeholders. This course covers management practices and methodologies and an in-depth knowledge of MS Project functionality. Delegates will be able to create and manage project schedules during the course and reinforce attained skills through practical applications. Project Management Overview Concepts of project management and scheduling The project lifecycle and phases Fundamental importance of defining ? and agreeing ? project scope Developing a Work Breakdown Structure (WBS) to define project scope 4 steps to create a schedule based on the WBS Understanding task dependencies Understanding the concept of the project baseline Developing a Project Schedule Setting the ?Scheduling Mode? Creating Tasks, Recurring Tasks (e.g. progress or review meetings) and Milestones Defining task Dependencies Applying Lag and Lead Time Working with the Critical Path Managing Tasks in the schedule Add Notes and attach project documents to tasks Setting and removing task Constraints and Deadlines Applying the ?Task Path? feature to view dependencies Working with Resources Creating a Resource Pool Working with Resource Calendars Creating Team/Group Calendars Understanding Effort Driven and Non-Effort Driven scheduling Assigning Resources to tasks Working with Project Costs Managing Project Information Applying Field, Tables and Views Applying Filters and Groups Creating custom Fields, Tables and Views (Drop-down menus, Traffic Light reports, Flag Fields) Using the ?Organiser? feature for customised elements Communicating Project Information Applying formats to Views and Tables Using the ?Copy Picture? command Create and Print Project Reports Exporting to Excel Managing Resources Finding Resource Overallocations Resolving Overallocations (reassigning, splitting tasks, utilising float, changing work contours) Applying Resource Levelling features Tracking Progress Setting the Project Baseline Applying the Tracking Gantt and Tracking Table Using the ?Mark on Track? and ?Update Tasks? features Working with Dashboards and Burndown Reports Programme Management Methods to consolidate multiple Project Files Resource sharing - setting up a Master Resource Pool Creating and managing Master Project Files
Master the negotiating skills through this course and improve your business prospect, employability as well as your corporate potential. Description: Adopting negotiation skills is important for almost every individual to grow, flourish and succeed at any job or business. Learn about the different types of negotiation skills and how can these be used in practical life in this course. Know the skills of have a successful negotiation without any fault. Understand how to deal with different situations or difficulties if occurred. Learn how and where to use specific tactics and when not to use them. Know how to deal tough questions. Who is the course for? A businessman. This course is for both beginners and experts. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Negotiation Skills Certificate Course is a useful qualification to possess, and would be beneficial for the following careers: Sales Professional. Vendor Manager. Legal Administration. Human Resource Professional. Real Estate Broker. Construction Manager. Health Service Manager. Marketing Manager. Counselling Psychologist. Lawyer. Chief Executive. Negotiation Skills Certificate Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Negotiation Skills Certificate- Activities 00:00:00 Mock Exam Mock Exam- Negotiation Skills Certificate 00:20:00 Final Exam Final Exam- Negotiation Skills Certificate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Who is this coure for? Lumion Training Course. Whether you're an architect, designer, 3D artist, or simply someone passionate about crafting captivating architectural visualizations, this course equips you with the essential skills to harness Lumion as a potent tool within your creative process. Click here for more info: Website Duration: 10 Hours Customize your training. Choose any hour from Mon to Sat, 9 a.m. to 7 p.m. Call 02077202581 or WhatsApp at 07970325184 to book. Lumion 3D Course Outline Module 1: Introduction to Lumion 3D Explore Lumion 3D's Features and Navigate the Interface. Master Efficient Workflow with Shortcut Keys. Customize Settings for Optimal Performance. Module 2: 3D Models and Materials Import 3D Models in Various Formats. Apply and Fine-Tune Materials. Create Procedural Materials and Achieve Glass Effects. Troubleshoot Common Issues. Module 3: Building Projects in Lumion Craft Scenes and Sculpt Terrain. Enhance Realism with Alpha and Height Maps. Module 4: The 3D World Manage Multiple 3D Objects and Their Properties. Implement Grass and Scattering Elements. Module 5: Lighting in Lumion 3D Utilize Weather Settings for Dynamic Scenes. Master Lumion Lights, Interior and Exterior Illumination. Create 3D Reflections and Spotlight Effects. Module 6: Realistic Visualizations Integrate Special Effects like Fire, Smoke, and Fog. Achieve Realism with Camera Effects and Shadow Manipulation. Render Still Images and Dynamic Animations. Module 7: NPR Visualizations Create Non-Photorealistic Visualizations with Artistic Effects. Implement Unique Styles for Enhanced Visual Impact. Module 8: Artistic Effects in Lumion 3D Explore Conceptual Visualizations with Painting and Sketch Effects. Craft Cartoon Effects and Understand Perspective Concepts. Module 9: Animation in Lumion 3D Master Timing and Camera Techniques for Dynamic Shots. Compose Animation Clips and Incorporate Effects. Utilize Layers and Control Objects for Precise Animation. Module 10: Advanced Features Understand Import and Output Formats in Lumion. Expand Your Asset Library with the 3D Model Library. Integrate Animated Characters and Sound Effects. Maximize the Advanced Material Library's Potential. Control Environments and Weather for Dynamic Scenes. Efficient Scene Management and Movie Editing in Lumion 3D. For students, download Lumion at: Lumion for Students Download Lumion for Students https://lumion.com⺠Upon completing the Lumion 3D course, participants will: Master Lumion Tools: Navigate the interface, optimize settings, and use shortcuts efficiently. 3D Modeling and Materials: Import models, refine materials, troubleshoot, and enhance realism. Scene Crafting: Create detailed scenes, manage objects, and implement elements for lifelike environments. Lighting Mastery: Utilize weather settings, create reflections, and manage dynamic lighting. Visual Effects Integration: Add special effects, manipulate shadows, and create still images and animations. Artistic Visualization: Explore artistic effects, conceptual visualizations, and cartoon techniques. Advanced Animation: Master timing, camera techniques, and precise animation control. Advanced Features: Understand formats, expand asset libraries, and manage scenes efficiently. Effective Communication: Communicate design concepts effectively to clients and stakeholders. Independence in 3D Rendering: Gain expertise to create complex visualizations independently. Course Overview: What is Lumion? Lumion is specialized 3D rendering software designed for architects and designers. It enables the swift transformation of 3D design models, allowing application of materials, interior and exterior furnishing, and showcasing lighting and shadows without specialized training. Course Objectives: This course focuses on initiating Lumion projects, integrating environments, cameras, lighting, populating scenes, creating terrains, and producing animations. Expectations from the Course: By enrolling, you'll master high-quality render creation, enhance your portfolio, impress clients with top-tier visuals, and gain confidence to elevate your service rates. This course equips you with tools and skills to craft exquisite architectural renders, elevating your work significantly. Intended Audience: Architects, landscape architects, interior architects, civil engineers interested in 3D visualization, and students exploring the realm of 3D visualization. Course Benefits: Delve into Lumion's world-class rendering with speed and precision. This course emphasizes achieving superior quality and realism in the shortest rendering time. Whether you're an architect, interior designer, 3D visualization artist, or Lumion enthusiast, this course empowers you to create exceptional 3D render images. Essential assets, including 3D models and textures, are provided, allowing you to follow the step-by-step process at your own pace. Advantages of Personalized Training: Expertise in Real-Time Rendering: Gain in-depth mastery of Lumion, mastering its features for creating stunning real-time visualizations. Navigate the interface seamlessly and leverage powerful tools for immersive architectural experiences. Enhanced Design Presentations: Elevate design presentations with dynamic visualizations that effectively communicate concepts, lighting nuances, material details, and spatial relationships. Rich Asset Repository: Access a wide variety of high-quality assets, from vegetation to weather effects, enhancing realism and creating captivating scenes that engage viewers. Authentic Landscapes and Effects: Develop skills to create lifelike landscapes, atmospheric weather effects, and unique visual elements that add depth and intrigue to your projects. Flexible Learning Options: Choose between in-person or live online sessions, ensuring convenient and accessible learning tailored to your preferences. Additionally, access recorded lessons for self-paced review and revision. Continuous Support: Benefit from lifelong email support, allowing you to stay connected with instructors for ongoing learning and guidance, even after completing the course.
Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to: Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn