842 Marketing Management courses in Exeter delivered On Demand

In today’s fast-moving financial world, digital banking is no longer a novelty but a necessity. This Digital Banking for Beginners Course provides a clear and engaging introduction to the essentials of managing finances online, from setting up accounts to understanding mobile payments and security protocols. Designed for newcomers, the course guides you through the digital banking landscape with simplicity and clarity, ensuring you gain confidence in navigating apps and platforms without feeling overwhelmed. Delivered entirely online, the course balances informative content with a touch of light-hearted professionalism, making the learning process both enjoyable and effective. You’ll explore how technology is reshaping banking, appreciate the benefits of digital tools, and develop the awareness needed to manage your money safely and smartly. Whether you’re looking to improve personal finance management or just want to understand the buzz around digital banking, this course offers a straightforward pathway into the digital financial world. Learning Outcomes: By the end of this course, students will be able to: Understand the evolution of digital banking and its impact on the banking sector Analyse the difference between traditional banking and new-gen banking Evaluate the role of internet banking, mobile banking, and direct banking in digital banking Assess the impact of social media on banking and the arrival of fintech firms Explore the innovative technologies used in digital banking, such as AI, ML, blockchain, and big data Digital banking has emerged as a new paradigm in the banking industry. This course covers the story of digital banking, highlighting the evolution from traditional banking to new-gen banking. It covers the proliferation of internet banking, mobile banking, and the concept of direct banking, providing an overview of the different types of digital banking services available. The course also examines the use of social media in banking and the arrival of fintech firms, exploring their impact on the banking sector. The course delves into innovative technologies, such as artificial intelligence, machine learning, blockchain, and big data, providing an understanding of their use in digital banking. It also covers the illustrative CIO wishlist, highlighting the key technologies required to complement or enable comprehensive digital banking. Students will gain a comprehensive understanding of the digital banking landscape and how it is transforming the banking sector. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completion of this course can lead to a range of career opportunities in the banking industry, including: Digital Banking Consultant (£35,000 - £70,000) Digital Marketing Manager (£25,000 - £50,000) Fintech Business Analyst (£30,000 - £60,000) Data Analyst - Banking (£25,000 - £50,000) Customer Service Advisor - Digital Banking (£18,000 - £25,000) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

In the ever-evolving digital landscape, data-driven decisions are no longer optional—they're the engine behind content success. This course dives deep into the vital strategies of SEO analytics and introduces the most effective content marketing tools used by professionals who understand that performance isn't guesswork. You’ll learn how to analyse keyword trends, monitor campaign metrics, and track content performance with precision, all through smart, strategic tools that make your content work harder and smarter. Whether you're managing a brand or fine-tuning your personal blog, this course offers a clear path to understanding how SEO analytics influence visibility and engagement. From identifying what truly resonates with your audience to spotting hidden opportunities in your content plan, it’s all about crafting smarter campaigns—not louder ones. Get ready to think differently about keywords, traffic, and conversions. Learning Outcomes: Understand the fundamentals of content marketing and SEO analytics Use marketing automation tools to optimise your content marketing strategy Create engaging graphics and webinars to drive traffic and conversions Develop a social media strategy to reach your target audience Analyse and measure the effectiveness of your content marketing efforts Our Strategies on SEO Analytics - Content Marketing Tools course is designed to help you optimise your content marketing strategy and drive more traffic to your website. With 2 comprehensive modules, you will learn how to use marketing automation tools, social media, webinars, graphic creation, and other content marketing tools to reach your target audience and drive conversions. This course is perfect for anyone looking to optimise their content marketing strategy and take their online presence to the next level. Whether you are a business owner, marketer, or content creator, this course will help you master the skills you need to become a successful content marketer. Strategies on SEO Analytics - Content Marketing Tools Course Curriculum Section 01: Content Marketing Tools Content Marketing Tools and SEO Analytics Content Marketing Tools-Marketing Automation Content Marketing Tools-Social Media Content Marketing Tools-Webinar Content Marketing Tools-Graphic creation Section 02: Content Marketing Examples Content Marketing Examples 1 Content Marketing Examples 2 Content Marketing Examples 3 Content Marketing Examples 4 Content Marketing Examples 5 Content Marketing Examples 6 Content Marketing Examples 7 Content Marketing Examples 8 Content Marketing Examples 9 Content Marketing Examples 10 Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners who want to improve their online presence Marketers who want to optimise their content marketing strategy Content creators who want to expand their skills Students who want to explore the field of content marketing Professionals who want to enhance their digital marketing skills Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Content Marketing Manager: £25,000 - £45,000 Digital Marketing Specialist: £25,000 - £50,000 Social Media Manager: £25,000 - £45,000 Marketing Automation Specialist: £30,000 - £60,000 Head of Marketing: £50,000 - £120,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Unlock the power of data-driven decisions with our expertly crafted Strategies on SEO Analytics – Content Marketing Tools Course. Designed for marketers, content creators, business owners and SEO enthusiasts, this course dives into the core of what makes search engine visibility tick. You’ll learn how to interpret SEO data with confidence and apply those insights to sharpen your content strategy. From keyword behaviour and search intent to traffic patterns and user engagement metrics – it’s all about reading the signals and responding with smarter content. We’ll also explore essential tools used by professionals to track performance, refine content, and stay competitive in the ever-shifting digital landscape. Understand how Google Analytics, Search Console, SEMrush and other platforms work together to reveal what your audience is really searching for. This course removes the guesswork and replaces it with insight—so you can optimise content that connects and converts. Whether you're managing a blog, an e-commerce site, or a corporate platform, this course offers you the analytical edge to shape results that matter. Learning Outcomes: Understand the fundamentals of content marketing and SEO analytics Use marketing automation tools to optimise your content marketing strategy Create engaging graphics and webinars to drive traffic and conversions Develop a social media strategy to reach your target audience Analyse and measure the effectiveness of your content marketing efforts Our Strategies on SEO Analytics - Content Marketing Tools course is designed to help you optimise your content marketing strategy and drive more traffic to your website. With 2 comprehensive modules, you will learn how to use marketing automation tools, social media, webinars, graphic creation, and other content marketing tools to reach your target audience and drive conversions. This course is perfect for anyone looking to optimise their content marketing strategy and take their online presence to the next level. Whether you are a business owner, marketer, or content creator, this course will help you master the skills you need to become a successful content marketer. ⊱⊱ Strategies on SEO Analytics - Content Marketing Tools Course Curriculum Section 01: Content Marketing Tools Content Marketing Tools and SEO Analytics Content Marketing Tools-Marketing Automation Content Marketing Tools-Social Media Content Marketing Tools-Webinar Content Marketing Tools-Graphic creation Section 02: Content Marketing Examples Content Marketing Examples 1 Content Marketing Examples 2 Content Marketing Examples 3 Content Marketing Examples 4 Content Marketing Examples 5 Content Marketing Examples 6 Content Marketing Examples 7 Content Marketing Examples 8 Content Marketing Examples 9 Content Marketing Examples 10 Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business owners who want to improve their online presence Marketers who want to optimise their content marketing strategy Content creators who want to expand their skills Students who want to explore the field of content marketing Professionals who want to enhance their digital marketing skills Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Content Marketing Manager: £25,000 - £45,000 Digital Marketing Specialist: £25,000 - £50,000 Social Media Manager: £25,000 - £45,000 Marketing Automation Specialist: £30,000 - £60,000 Head of Marketing: £50,000 - £120,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Good customer service isn’t about smiling through gritted teeth or memorising lines like a stage actor in a headset. It’s about knowing how to communicate clearly, listen properly, and defuse tense moments without sounding like you've been programmed by a call centre from 1998. This Customer Service Techniques Course is designed to equip learners with effective methods for handling questions, complaints, and everything in between — all while keeping their cool and their tone on the right side of friendly. Whether you’re responding to emails, picking up phones, or managing messages from someone who’s just found a scratch on their new sofa, this course offers structured, sensible guidance rooted in everyday scenarios. You’ll explore useful strategies for managing difficult conversations, improving response time, and creating customer interactions that actually feel... human. The focus is on clarity, consistency and tone — with no role-playing, motivational quotes or overly cheerful mascots in sight. It’s solid, well-structured customer service training for people who like straight answers and smooth conversations. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. ⊱⊱ Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Market research is the compass that guides successful businesses through the ever-changing landscape of consumer preferences and market trends. This course invites you to delve into the art and science of gathering, analysing, and interpreting data to make informed decisions that matter. By focusing on case studies, it offers a clear window into how market research shapes strategies across various industries — all from the comfort of your own space, with no need to attend in person. Designed for those who appreciate a sharp, practical approach, the course blends theory with real examples, helping you understand how data insights translate into meaningful outcomes. Whether you're an aspiring analyst or a professional seeking to sharpen your acumen, this course will enhance your ability to spot opportunities and avoid costly mistakes — all while keeping the tone light, professional, and refreshingly straightforward. Learning Outcomes: Develop an understanding of the principles and practices of market research Learn to conduct effective PESTLE and SWOT analysis Develop analytical skills for conducting market analysis and segmentation Learn to evaluate market potential and consumer needs Be able to create comprehensive market research reports The "Learn with Case Study - Market Research" course is designed to provide a comprehensive understanding of the principles and practices that underpin successful market research. Through engaging case studies and informative modules, learners will gain insights into the basics of market research, advanced techniques for conducting PESTLE and SWOT analysis, effective strategies for assessing consumer needs and preferences, and methods for evaluating market potential and determining the best course of action. By the end of the course, learners will be equipped with the knowledge and skills to create comprehensive market research reports that drive business growth and success. Whether you're an entrepreneur looking to launch a new product or a seasoned marketing professional seeking to enhance your research skills, this course is a must-have for anyone interested in the world of marketing. Learn with Case Study - Market Research Course Curriculum Section 01: Introduction Intro to Case Study 2 Section 02: Case Study Definition Company Overview Company Vision and Mission Statement IRIC Mileposts Company Product Portfolio Company Financial Performance Objective Key Observations Market Research Strategy Pre Market Research Ethos Geo Assessment Profile Market Research Audit PESTLE Analysis Market Analysis Market Segmentation Market Segmentation Continue SWOT Analysis Market REsearch Architecture Market Research Process Market Research Process Continue Report Structure and Course Contents Evaluation and Course Correction Objective Realization and Impact Analysis How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entrepreneurs looking to launch a new product Marketing professionals seeking to enhance their research skills Business students interested in the field of marketing Sales professionals interested in market research Anyone interested in gaining a comprehensive understanding of market research Career path Market Research Analyst: £20,000 - £40,000 per year Marketing Manager: £30,000 - £80,000 per year Sales Manager: £25,000 - £70,000 per year Product Manager: £30,000 - £75,000 per year Business Development Manager: £25,000 - £70,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

If guessing was a business strategy, most brands would be out of business. That’s where market research comes in — and this course shows you how it's done using case studies that add more insight than a pile of charts ever could. You’ll explore the purpose, process, and planning behind proper market research, guided by examples that show exactly what works, what doesn’t, and what was probably a bad idea to begin with. The course is designed for those who want to understand how real decisions are made through structured research methods — from gathering data to interpreting consumer behaviour. There’s no need for clipboards or street interviews here; it’s all online and built to help you connect the dots between strategy and customer insight. With engaging material, clear explanations, and a touch of dry wit, this isn’t just another dull data course — it’s an inside look at how smart research can steer smarter thinking. Learning Outcomes: Develop an understanding of the principles and practices of market research Learn to conduct effective PESTLE and SWOT analysis Develop analytical skills for conducting market analysis and segmentation Learn to evaluate market potential and consumer needs Be able to create comprehensive market research reports The "Learn with Case Study - Market Research" course is designed to provide a comprehensive understanding of the principles and practices that underpin successful market research. Through engaging case studies and informative modules, learners will gain insights into the basics of market research, advanced techniques for conducting PESTLE and SWOT analysis, effective strategies for assessing consumer needs and preferences, and methods for evaluating market potential and determining the best course of action. By the end of the course, learners will be equipped with the knowledge and skills to create comprehensive market research reports that drive business growth and success. Whether you're an entrepreneur looking to launch a new product or a seasoned marketing professional seeking to enhance your research skills, this course is a must-have for anyone interested in the world of marketing. ⊱⊱ Learn with Case Study - Market Research Course Curriculum Section 01: Introduction Intro to Case Study 2 Section 02: Case Study Definition Company Overview Company Vision and Mission Statement IRIC Mileposts Company Product Portfolio Company Financial Performance Objective Key Observations Market Research Strategy Pre Market Research Ethos Geo Assessment Profile Market Research Audit PESTLE Analysis Market Analysis Market Segmentation Market Segmentation Continue SWOT Analysis Market REsearch Architecture Market Research Process Market Research Process Continue Report Structure and Course Contents Evaluation and Course Correction Objective Realization and Impact Analysis How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entrepreneurs looking to launch a new product Marketing professionals seeking to enhance their research skills Business students interested in the field of marketing Sales professionals interested in market research Anyone interested in gaining a comprehensive understanding of market research Career path Market Research Analyst: £20,000 - £40,000 per year Marketing Manager: £30,000 - £80,000 per year Sales Manager: £25,000 - £70,000 per year Product Manager: £30,000 - £75,000 per year Business Development Manager: £25,000 - £70,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Are you looking to take your writing skills to the next level and create compelling content that engages and converts your audience? Then this course is for you! In today's digital age, having a strong online presence is crucial for the success of any business. One of the key elements of building an effective online presence is creating high-quality content that resonates with your audience and helps to promote your brand. That's where content writing comes in. Content writing is the process of creating written content for websites, blogs, social media, and other platforms. Whether you're writing blog posts, articles, or product descriptions, the goal of content writing is to educate and engage your audience while also promoting your brand and driving conversions. One of the key benefits of content writing is that it can help to improve your search engine rankings. By creating well-written, informative content that includes relevant keywords, you can make it easier for people to find your website and your business. In addition to improving your search engine rankings, content writing can also help to build your brand's reputation. By creating content that educates, informs, and entertains your audience, you can establish your brand as a thought leader in your industry. Throughout this course, you will learn the fundamentals of content writing, including how to conduct research, identify your target audience, and craft a message that resonates with them. You'll also discover how to create different types of content, such as blog posts and learn how to optimise your content for search engines. Sign up for our Content Writing course today and start creating content that stands out! Learning Outcome: After completing the course, you will be able to: Understand the importance and purpose of content writing Gain knowledge of the basics of content writing and its components Understand content marketing and its role in promoting and selling products or services Learn about copywriting and how to write effective copy Simplify the content writing process with practical tips and techniques Optimise content for better search engine rankings and visibility Know how to promote content effectively for maximum reach and engagement Develop skills and strategies to become a successful writer Learn how to write effective blog posts that engage and inform readers Understand the key elements of a well-rounded content writing strategy. Along with the Content Writing course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Our course is designed by experienced content creators who know the ins and outs of the industry. They shared their knowledge, tips, and tricks to help you create content that truly makes an impact. Curriculum Breakdown of the Course Section 01: Introduction Section 02: Basics of Content Writing Section 03: Content Marketing Section 04: Copywriting Section 05: Content Writing Simplified Section 06: Optimising Content for SEO (Search Engine Optimisation) Section 07: Content Promotion Section 08: Tips to Become a Successful Writerr Section 09: Blog Post Writing Section 10: Conclusion Certificate of Achievement After successfully completing this Content Writing course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is for anyone looking to improve their writing skills and create effective content, whether it be for personal, professional or even academic endeavours such as: Aspiring writers Business owners and entrepreneurs Marketing and communications professionals Freelancers Students and recent graduates Requirements To enrol in this Content Writing course, all you need is a basic understanding of the English Language and an internet connection. Career path Content Writer: £22,000 to £40,000 per year Social Media Manager: £25,000 to £45,000 per year SEO Specialist: £26,000 to £50,000 per year Digital Marketing Executive: £24,000 to £42,000 per year Copywriter: £20,000 to £38,000 per year Content Marketing Manager: £30,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Learning Outcomes Understand the importance of customer relationship management in modern business and its impact on customer satisfaction and loyalty Learn about different types of CRM software and how to select and implement a suitable solution for a particular business Develop skills in managing customer interactions and communication across various channels, including email, phone, and social media Gain knowledge in data analytics and reporting to better track customer behaviour and identify trends and patterns Explore strategies for using CRM to improve sales and marketing efforts, such as targeting and segmentation Develop skills in managing customer complaints and resolving conflicts to maintain positive relationships with customers Understand the legal and ethical considerations surrounding customer data and privacy in the context of CRM Learn how to measure and evaluate the success of a CRM program and make improvements over time Description For those looking to develop their abilities in managing client interactions, strengthen their relationships with customers, and expand their businesses, our Customer Relationship Management (CRM) course is ideal for them. In this course, students will obtain a thorough understanding of the function of CRM in contemporary business and how it may affect client loyalty and satisfaction through the course. Participants will get knowledge about several CRM tool types and how to pick and use the best option for their particular business needs. Also, they will learn how to manage customer contacts and communication through a variety of platforms, including email, phone, and social media. Their ability to better monitor customer behaviour, spot trends and patterns, and use data analytics and reporting to make defensible judgements will all be elevated by this training. The course will also address how to manage customer complaints and settle disputes to preserve strong relationships, as well as ways for using CRM to improve sales and marketing efforts, including targeting and segmentation. Also, students will learn about the moral and legal issues that arise when dealing with customer privacy and data in the context of CRM. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment In order to successfully complete the Customer Relationship Management course, students will be required to sit for a final assessment. After they submit their assignment, our expert team will evaluate and provide instant feedback. Career Path Here are some potential career paths for individuals who take a Customer Relationship Management (CRM) course in the UK, along with the annual salary range for each: CRM Manager: £46,000 to £66,000 per year Customer Success Manager: £35,000 to £50,000 per year Sales Manager: £36,000 to £71,000 per year Marketing Manager: £35,000 to £65,000 per year Course Content Module 01: Customer Relationship Management Module 02: What CRM Is and Who It Serves Module 03: Checklist for Success Module 04: Requirement Driven Product Selection Module 05: Considerations in Tool Selection Module 06: Strategies for Customer Retention Module 07: Building the Future Module 08: Homegrown vs. Application Service Provider Module 09: The Development Team Module 10: Evaluating and Reviewing Your Program

This Hotel Management Level 4 course is designed to provide a comprehensive introduction to hotel management, including workplace fundamentals and a range of key managerial topics identified through extensive research and years of in-the-field experience. This comprehensive course aims to prepare you for working successfully within a hotel. You will learn every aspect of hotel management, including career development, HR management, hotel organisation, food and beverage, quality management, marketing, overall functions, systems, reports, and communications. This course also breaks down the duties of the front office manager in detail, and shares information on best practice and procedures for the everyday management of a hotel and its staff. You will learn how to use this knowledge to have a prepared career start, pick the suitable hotel department for your professional growth and eventually get a management job with a good contract. Learning Outcomes of The Hotel Management Level 4: Gain a detailed overview of hotel management, including its structure and professional terminology. Explore everything that you need to know for the smooth operation of your hotel. Develop your communicational, interpersonal and leadership skills in no time. Understand traditional, comprehensive hotel management knowledge, along with the skills required to thrive in the industry. Learn how to understand and satisfy the needs of your customers and employees. Be able to supervise various operational departments within hotels. Learn how to employ, train and liaise with staff to address and handle guest complaints and queries. Understand what it takes to increase the occupancy rate, gain regular guests, and double your hotel revenue overnight. Discover the role and responsibilities of the front office manager. Gain an overview of essential regulatory requirements concerning service quality. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for? The Hotel Management Level 4 course is: Best suited to both those who are new to management, and those with more experience. Ideal for Hotel Management students. Recommended for Hospitality professionals who are just starting an internship or first job. Suitable for individuals who are in the early stages of their career. Career Path Hotel management shines a little brighter than the other disciplines of the hospitality industry. Once you have completed the course successfully and earned your qualification, you can ascertain a successful future. A few most coveted Hotel Management job opportunities include: Front Office Manager Hotel Operations Manager Catering Manager Accommodation Manager Hotel Accountant Marketing Manager.