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17052 Manager courses

Project Management

4.9(27)

By Apex Learning

Overview Effective project managers drive success in every industry! Companies across the UK are looking for professionals who can oversee projects, manage resources, and deliver results efficiently. With the growing need for skilled project leaders, now is the perfect time to gain the expertise employers value and set yourself up for a rewarding career! After successful completion of this Project Management course you can acquire the required skills in this sector. You’ll learn essential techniques for planning, executing and delivering projects effectively. Learn key skills like risk management, budgeting, scheduling, team leadership, and communication. This course provides practical knowledge and real-world examples to help you manage projects of any size with confidence and succeed in your career. So enroll in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Description The Project Management course teaches key skills in planning, executing, and leading projects, including risk management, budgeting, and scheduling. Ideal for anyone looking to start or advance their career in project management. Course Curriculum 10 sections • 10 lectures • 04:34:00 total length •Module 01: Introduction to Project Management •Module 02: PMBOK and PMI •Module 03: Global Project Management •Module 04: Project Life Cycle •Module 05: Time Management •Module 06: Quality Management •Module 07: Effective Planning & Scheduling •Module 08: Human Resource Management •Module 09: Performance Management •Module 10: Talent Management Who is This course for? This course is perfect for anyone looking to build a career in project management or those wanting to enhance their existing skills. Whether you're a beginner, a professional looking to advance, or someone who wants to take on more leadership responsibilities in managing projects, this course will provide the essential knowledge and tools to succeed. Requirements Our Project Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Completing this course will strengthen your CV and open up various roles in project management across industries. Project Coordinator Project Administrator Junior Project Manager Project Manager Senior Project Manager Project Management Director

Project Management
Delivered Online On Demand4 hours 34 minutes
£12

Complaint and Conflict Resolution

By Prima Cura Training

Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.

Complaint and Conflict Resolution
Delivered In-PersonFlexible Dates
Price on Enquiry

Level 5 Award in Pollution Incident Management

By Learning & Development Associates Ltd

Details This course is aimed at Water and Wastewater managers, field managers, asset managers and others involved in meeting compliance within the Water industry. As Wastewater Treatment compliance now comes under increasing regulatory scrutiny from OFWAT the overall ability of the Water Industry to effectively oversee and manage the Wastewater Treatment process comes under sharper focus. Demonstrating the competence of those responsible will likely become increasingly the focus of public awareness and form a key strand of the regulator’s investigation. Main themes Demonstrate an understanding of the current regulatory framework pertaining to pollution incidents Understand the sources of pollution Understand pollution risks specific to the Water and Wastewater industry Critically analyse the stakeholders’ views of pollution from the Water and Wastewater industry Understand the importance of stakeholder communication, feedback and involvement in the context of pollution incidents Understand the impact of pollution in terms of the environment, customers, cost, H&S and from the regulatory perspective Describe the cumulative effect of point source and diffuse sources of pollution Describe and explain the collective responsibilities and ethical and moral issues as pertaining to pollution incidents Critically evaluate the use of internal systems and mechanisms for delivery of pollution risk reduction strategies Develop a pollution risk reduction strategy appropriate to your organisation. Instructions This online course will be delivered using CISCO Webex. You will need a suitable device with a camera and microphone like a laptop. If you have any questions about what is required, please contact us on enquiries@learninganddevelopment.associates. Qualification All learners taking the qualification will need to produce identification to enable ProQual registration. This can take the form of a: Passport Driving Licence Construction Skills Certification Scheme Card (CSCS Card) Construction Plant Competence Scheme Card (CPCS Card) If none of the above are available to the learner, a photograph with a statement confirming their identity, dated and signed, along with a utility bill, would be acceptable.

Level 5 Award in Pollution Incident Management
Delivered OnlineFlexible Dates
£250

Level 5 Certificate in British Cleaning

5.0(5)

By Online Training Academy

Step into the world of cleanliness and precision with our Level 5 Certificate in British Cleaning Course, designed to equip you with the essential skills and knowledge needed to excel in the cleaning industry. In the UK alone, the cleaning sector employs over 700,000 individuals, offering a diverse array of opportunities for those with the right expertise. Delve into modules covering everything from residential cleaning practices to effective office cleaning strategies, ensuring you're adept at handling any cleaning challenge that comes your way. With a focus on safety, hygiene, and business acumen, this British Cleaning comprehensive course prepares you to launch your own cleaning venture or elevate your career within existing cleaning enterprises. Whether you aspire to manage unusual waste situations, lead teams with confidence, or develop marketing strategies for business expansion, our British Cleaning Course provides the groundwork for success in this thriving industry. Join us and become a vital cog in the machinery of cleanliness. Key Features This Level 5 Certificate in British Cleaning Course Includes: This British Cleaning Course CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Level 5 Certificate in British Cleaning Course: Module 01: Exploring the Cleaning Profession Module 02: The Varied Landscape of Cleaning Roles Module 03: Cleaning Tools, Products, and Attire Essentials Module 04: Residential Cleaning Practices Module 05: Cleaning Protocols for Food and Commercial Kitchens Module 06: Maintaining Hygiene in Bathrooms and Toilets Module 07: Effective Office Cleaning Strategies Module 08: Cleaning External Surfaces and Outdoor Spaces Module 09: Managing Unusual Waste Situations Module 10: Safety in Chemical Usage, Key Management, and Alarm Codes Module 11: Launching a Cleaning Venture and Strategic Planning Module 12: Business Operation with a Focus on Service Quality Module 13: Ensuring Customer Satisfaction Module 14: Supervision and Team Management Module 15: Strategies for Marketing, Advertising, and Sales Module 16: Business Expansion Tactics Module 17: Insurance, Taxation, and Supplementary Equipment for Business Owners Learning Outcomes This Level 5 Certificate in British Cleaning Course Comes with: Evaluate diverse cleaning roles understanding their significance in varied settings. Apply appropriate cleaning tools, products, and attire for efficient practices. Implement residential and commercial cleaning protocols adhering to industry standards. Execute hygiene practices in bathrooms, kitchens, offices, and external environments. Develop strategic plans for launching, managing, and expanding cleaning ventures. Navigate insurance, taxation, and supplementary equipment for successful business operations. Certification After completing this Level 5 Certificate in British Cleaning course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Level 5 Certificate in British Cleaning Course Individuals aspiring to excel in the professional cleaning industry. Entrepreneurs seeking to establish and grow a cleaning services business. Cleaning staff aiming to enhance their knowledge and career opportunities. Managers or supervisors overseeing cleaning teams in diverse environments. Business owners looking to improve service quality and customer satisfaction. Career path Level 5 Certificate in British Cleaning Course Cleaning Supervisor - £20K to 30K/year. Commercial Cleaner - £18K to 25K/year. Hygiene Manager - £25K to 35K/year. Waste Management Officer - £22K to 28K/year. Cleaning Business Owner - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 5 Certificate in British Cleaning
Delivered Online On Demand2 hours 48 minutes
£10

Business Finance: 20-in-1 Premium Online Courses Bundle

By Compete High

Make your CV recession-proof with the Business Finance: 20-in-1 Premium Bundle—your gateway into finance, analytics, and business leadership. Whether you’re breaking into corporate finance, building your SME’s financial toolkit, or eyeing a promotion, this powerhouse package equips you with industry-relevant knowledge across sectors like banking, consultancy, government, and fintech. Fast-track your financial fluency and stay ahead while others catch up. Description Finance is no longer just for the number crunchers—it’s the core language of strategy, growth, and risk. Employers are prioritising candidates who can combine business acumen with financial insight, and this 20-in-1 course bundle is designed to help you become exactly that candidate. From compliance and tax to payroll, reporting, and tools like Xero, Power BI, and Tableau—this isn’t just a course bundle. It’s a career catalyst. Whether you're applying for a finance assistant role, stepping into management, or reskilling into a more analytical position, the knowledge covered here aligns with what today’s employers expect in competitive sectors. You won’t find a smarter value-for-money investment. These 20 courses could cost you thousands individually—but they’re all here, together, to give you a job-ready edge without the price tag. Don’t wait to get lapped by others who already started. FAQ What types of jobs will this help me qualify for? Roles such as finance assistant, junior analyst, business manager, compliance officer, payroll clerk, or SME financial coordinator in sectors like banking, accounting, consulting, and public administration. Is this suitable if I’m not from a finance background? Yes—this bundle is curated for beginners as well as professionals looking to upskill or switch careers. Why does this bundle stand out from other finance training options? It combines breadth and depth across 20 finance-relevant topics, all curated to improve your hireability—not just tick boxes. Do I need expensive software to take these courses? No, the bundle is designed to be accessible and user-friendly, without needing advanced tech or paid software. How long do I have access to the courses? You’ll have full access, allowing you to learn on your schedule and revisit materials whenever needed. What’s the catch? There isn’t one—but this kind of all-in-one value isn’t going to be around forever. Miss it now, and you might be paying more later for less.

Business Finance: 20-in-1 Premium Online Courses Bundle
Delivered Online On Demand4 hours
£49.99

Certified Scrum Master, Agile, Strategic Management for Project Managers

By Compliance Central

Feeling Stuck in Your Career? The Certified Scrum Master, Agile, Strategic Management for Project Managers Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Certified Scrum Master & Agile bundle provides an engaging learning experience, helping you learn skills across various disciplines. With the Certified Scrum Master, Agile, Strategic Management for Project Managers bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Certified Scrum Master & Agile bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Certified Scrum Master & Agile bundle on your job life and career growth! This Certified Scrum Master, Agile, Strategic Management for Project Managers Bundle Comprises the Following CPD Accredited Courses: Course 01: Agile Scrum Master Certification Course 02: Project Management Course 03: Scrum and Agile Immersion Course 04: Project Management: How to Build a Project Charter Course 05: PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation Course Course 06: Project Planning for Everyone Course 07: Process Improvement Course 08: Process Improvement: How to Reduce Waste Course 09: Strategic Management Course 10: Strategic Management - Industry Change And Value Curves Course 11: Blockchain Project Management Training Course 12: RCA: Root Cause Analysis Course 13: Start an IT Asset Department Course 14: IT Administration and Networking Course 15: Excel for Office Administrator Course 16: Cost Control & Project Scheduling Course 17: Project Risk Management Course 18: Customer Service Diploma Course 19: Decision-Making and Critical Thinking Course 20: Effective Communication Skills Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 29: Decision-Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Certified Scrum Master, Agile, Strategic Management for Project Managersbundle, you will gain the following: CPD QS Accredited Proficiency with this Certified Scrum Master & Agile bundle After successfully completing the Certified Scrum Master & Agile bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Certified Scrum Master & Agile bundle The online test with immediate results You can study and complete the Certified Scrum Master & Agile bundle at your own pace. Study for the Certified Scrum Master & Agile bundle using any internet-connected device, such as a computer, tablet, or mobile device. TheCertified Scrum Master, Agile, Strategic Management for Project Managers bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Certified Scrum Master & Agile bundle, a comprehensive complete collection of 30 courses. Each course in the Certified Scrum Master & Agile bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Certified Scrum Master & Agile bundle offers the flexibility and convenience to learn at your own pace. Make the Certified Scrum Master & Agile package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Certified Scrum Master, Agile, Strategic Management for Project Managers bundle is perfect for: Expand your knowledge and skillset for a fulfilling career with the Certified Scrum Master & Agile bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Certified Scrum Master & Agile bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Certified Scrum Master & Agile bundle. Learn on your schedule, in the comfort of your home - the Certified Scrum Master & Agile bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Certified Scrum Master, Agile, Strategic Management for Project Managersbundle. Certificates CPD Certificates Digital certificate - Included

Certified Scrum Master, Agile, Strategic Management for Project Managers
Delivered Online On Demand5 days
£210

Level 5 Award - Developer Services Management

By Learning & Development Associates Ltd

The Level 5 Certificate in Managing Developer Services for the Water and Environmental Industries is aimed at learners who wish to demonstrate their knowledge and understanding of the design and construction of Water and Wastewater Network infrastructure assets and services. The qualification addresses the technical needs of managers and others working in the Water and Environmental Industries and will provide learners with a thorough understanding of the rationale for Water and Wastewater planning, design, construction and asset installation. The qualification will address the impact that commercial sustainable development has on the broader Water and Environmental infrastructure and assess the industries ability to renew, extend, repair and replace Water and Wastewater network assets.

Level 5 Award - Developer Services Management
Delivered In-PersonFlexible Dates
£350

Cisco Operating Cisco IP Fabric for Media Solution v2.0 (IPFMSN)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is designed for broadcast engineers. It might also be of interest to technical solution architects, network engineers, and network administrators. Overview After taking this course, you should be able to: Describe the overall solution and how it works, and identify all components of the solution and their functions Understand initial sizing and capacity Understand the basic requirements for IPFM Understand how Non-Blocking Multicast (NBM) and multicast function in the IPFM Understand and verify Precision Time Protocol (PTP) clocking Describe the DCNM Media Controller Demonstrate the DCNM Media Controller configuration and verification Explain how to deploy an IPFM solution in a high-availability manner Use the DCNM Media Controller to monitor fabric and to troubleshoot basic connectivity and performance issues Understand the approach and basic steps involved in responding to alarms and other notifications The Operating Cisco IP Fabric for Media Solution(IPFMSN) v2.0 course introduces you to the Cisco© IP Fabric for Media (IPFM) solution. The course is designed for broadcast engineers who will use IP technologies to replace Serial Digital Interface (SDI)-based deployments. You will learn about Cisco IPFM deployment, operation, and troubleshooting.The course also covers the Data Center Network Manager (DCNM) Media Controller, a core component of the Cisco IPFM solution. Through lab exercises that focus on building IP fabric as a baseline for a complete IPFM solution, you will learn how to deploy and troubleshoot the DCNM Media Controller to control flows through the fabric. Course Outline Introducing Cisco IP Fabric for Media Media over IP Standardization Designing Cisco IPFM Solution Building Cisco IP Fabric for Media Exploring Non-Blocking Multicast in Cisco IPFM Describing Cisco DCNM Introducing Cisco DCNM PowerOn Auto Provisioning (POAP) Process Implementing Cisco DCNM Flow and Host Policies Precision Time Protocol Cisco IPFM Operations, Administration, and Management Cisco IPFM High Availability Monitoring and Troubleshooting Cisco IPFM Operation

Cisco Operating Cisco IP Fabric for Media Solution v2.0 (IPFMSN)
Delivered OnlineFlexible Dates
Price on Enquiry

Negotiation Skills Online Course

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Online Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills Online Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills Online Course. ******Courses are included in this Online Bundle Course: Course 01: Negotiation Skills Online Course Course 02: Level 2 Diploma in Business Administration Course 03: Level 2 Certificate in Business Management ******Others included in this Negotiation Skills Online bundle course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills Online Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Negotiation Skills Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills Online Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills Online Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this Negotiation Skills Online Course course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Skills Online Course course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation Skills Online Course
Delivered Online On Demand28 hours
£12

Level 5 Negotiation Skills Training

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills Training will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing thiscourse, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills Training course. ******Courses are included in this Level 5 Negotiation Skills Training Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Level 5 Negotiation Skills Training course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Level 5 Negotiation Skills Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills Training course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills Training could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Level 5 Negotiation Skills Training
Delivered Online On Demand12 hours
£12