17248 Manager courses

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Overview The Diploma in People Management Training and Recruitment Process course offers comprehensive training in human resources and people management. Covering modules on HR introduction, employee recruitment and selection, training and development, performance appraisal, employee relations, motivation and counselling, workplace health and safety, employee termination, employer records and statistics, and essential UK employment law. Learning Outcomes: Develop a strong understanding of human resources management principles and practices. Acquire skills in employee recruitment and selection, identifying the right candidates for various roles. Learn techniques for employee training and development to enhance their skills and productivity. Understand the significance of performance appraisal management in evaluating employee performance. Gain insights into promoting positive employee relations, motivation, and counseling in the workplace. Learn strategies for ensuring workplace health and safety and safeguarding employee well-being. Familiarize yourself with the employee termination process, adhering to legal and ethical considerations. Understand the importance of employer records and statistics in effective people management. Acquire essential knowledge of UK employment law, including regulations and compliance requirements. Why buy this Diploma in People Management Training and Recruitment Process? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Diploma in People Management Training and Recruitment Process there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to embark on a career in human resources. Managers seeking to enhance their team-leading capabilities. Business owners aiming to streamline their HR processes. Graduates desiring a foundational understanding of people management. HR professionals looking to update their knowledge with current UK legal standards. Prerequisites This Diploma in People Management Training and Recruitment Process does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in People Management Training and Recruitment Process was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path HR Assistant: £18,000 - £25,000 Annually Recruitment Consultant: £22,000 - £30,000 Annually Training and Development Officer: £24,000 - £35,000 Annually HR Manager: £35,000 - £50,000 Annually Employee Relations Advisor: £28,000 - £40,000 Annually Health and Safety Coordinator: £22,000 - £30,000 Annually Course Curriculum Module 01: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 02: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:35:00 Module 03: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 04: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 05: Employee Relations Employee Relations 00:19:00 Module 06: Motivation and Counselling Motivation and Counselling 00:22:00 Module 07: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 08: Employee Termination Employee Termination 00:18:00 Module 09: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 10: Essential UK Employment Law Essential UK Employment Law 00:30:00 Assignment Assignment - Diploma in People Management Training and Recruitment Process 00:00:00

The 'Scaffolding Safety in Construction Environments' course is a comprehensive program focused on ensuring the safety and well-being of construction workers in scaffolding-related activities. Participants will learn about the fundamentals of scaffolding safety, including types of scaffolding systems, design and planning, assembly and dismantling, inspection, maintenance, fall protection, stability, access and egress, electrical safety, and emergency response procedures. This course equips individuals with the knowledge and skills needed to work safely and efficiently in construction environments involving scaffolding.   Learning Outcomes: Upon completion of this course, participants will be able to: Understand the importance of scaffolding safety in construction. Identify various types of scaffolding systems and their applications. Learn how to plan and design scaffolding structures for optimal safety. Demonstrate proficiency in the safe assembly and dismantling of scaffolding. Conduct thorough inspections and perform maintenance or repairs as needed. Implement fall protection and prevention measures for scaffolding work. Ensure the stability and structural integrity of scaffolding systems. Establish safe access, egress, and electrical precautions on scaffolding.   Why buy this Scaffolding Safety in Construction Environments? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Scaffolding Safety in Construction Environments there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this course for? This Scaffolding Safety in Construction Environments does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Construction workers and laborers involved in scaffolding activities. Construction site supervisors and managers responsible for safety. Occupational health and safety professionals seeking expertise in scaffolding safety. Individuals pursuing a career in construction or related fields.   Prerequisites This Scaffolding Safety in Construction Environments was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path   Scaffolder: Entry-level position with a median earning of £20,000 - £30,000 per year. Site Supervisor: Median earning of £30,000 - £40,000 per year. Health and Safety Officer: Median earning of £30,000 - £45,000 per year. Construction Manager: Median earning of £40,000 - £60,000 per year. Safety Consultant: Potential earning of £40,000 - £70,000 per year with experience and certifications. Course Curriculum Module 01: Introduction to Scaffolding Safety Introduction to Scaffolding Safety 00:16:00 Module 02: Types of Scaffolding Systems Types of Scaffolding Systems 00:19:00 Module 03: Scaffolding Design and Planning Scaffolding Design and Planning 00:19:00 Module 04: Scaffolding Assembly and Dismantling Scaffolding Assembly and Dismantling 00:24:00 Module 05: Scaffolding Inspection and Maintenance and Repairs Scaffolding Inspection and Maintenance and Repairs 00:16:00 Module 06: Fall Protection and Prevention Systems for Scaffolding Fall Protection and Prevention Systems for Scaffolding 00:13:00 Module 07: Scaffolding Stability and Structural Integrity Scaffolding Stability and Structural Integrity 00:15:00 Module 08: Safe Access and Egress on Scaffolding Safe Access and Egress on Scaffolding 00:16:00 Module 09: Electrical Safety on Scaffolding Electrical Safety on Scaffolding 00:13:00 Module 10: Emergency Response and Rescue Procedures Emergency Response and Rescue Procedures 00:16:00

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Master the secrets behind the rich and diverse flavours of Chinese cuisine with our Chinese Cooking Techniques Course. This engaging online course delves into the essential methods that define regional Chinese kitchens—from stir-frying and steaming to flavour layering and ingredient preparation. Whether you're passionate about authentic dishes or simply curious about the culinary traditions that have shaped centuries of food culture, you'll find the lessons digestible and the journey genuinely enjoyable. From learning the importance of knife skills to understanding classic sauces and seasonings, every module is designed to give you a clear, structured foundation in theory and cultural insight. No matter your background, if you’ve got a love for food and an interest in Chinese gastronomy, this course provides a flavourful route to expand your knowledge from the comfort of your own kitchen. Ready to sharpen your wok wisdom? Let’s get cooking—the virtual way. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Chinese Cooking Module 01 : Introduction to Chinese Cooking Module 02 : History of Chinese Cooking Module 03 : Basics of Chinese Cooking Module 04 : Classic Chinese Cooking Module 05 : Traditional Chinese Cooking Module 06 : Occasional Chinese Cooking Learning Outcomes: Grasp the fundamentals of Chinese culinary techniques for a solid foundation. Explore the historical evolution of Chinese cooking, understanding its cultural significance. Master essential cooking methods, such as stir-frying, steaming, and braising. Create iconic dishes from various regions, showcasing your proficiency in classic recipes. Immerse yourself in the intricate world of traditional Chinese cooking, preserving age-old flavours. Elevate your culinary prowess to special occasions, mastering complex dishes with finesse. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Enthusiastic home cooks seeking to expand their culinary repertoire. Food enthusiasts eager to explore the depth of Chinese cuisine. Aspiring chefs looking to specialize in Chinese culinary traditions. Individuals with a passion for world cuisines and cultural exploration. Culinary students interested in adding Chinese cooking expertise to their skill set. Anyone keen on impressing family and friends with authentic Chinese dishes. Professionals in the hospitality industry aiming to diversify their culinary offerings. Travelers yearning to recreate the tastes of China in their own kitchens. Career path Chinese Cuisine Chef Culinary Instructor specializing in Chinese Cooking Menu Consultant for Chinese Restaurants Food Blogger or Writer focusing on Chinese Cuisine Culinary Tour Guide with expertise in Chinese Food Culture Catering Manager with a specialty in Chinese Banquets Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview Resourcing and Managing Talent Course Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Resourcing and Managing Talent Course Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01. Introduction to Resourcing and Talent Management Introduction to Resourcing and Talent Management 00:29:00 Module 02. Resourcing and Talent Planning Resourcing and Talent Planning 00:11:00 Module 03. Talent Management and The Role of Recruiting Talent Management and The Role of Recruiting 00:12:00 Module 04. Coaching, Training and Development Coaching, Training and Development 00:23:00 Module 05. Performance Management Performance Management 00:26:00 Module 06. Benefits of Talent Management Benefits of Talent Management 00:23:00 Module 07. Planning Human Resources Planning Human Resources 00:22:00 Module 08. Job Analysis and Design Job Analysis and Design 00:12:00 Module 09. Employer Branding Employer Branding 00:27:00 Module 10. Improvement Opportunities of Talent Management System Improvement Opportunities of Talent Management System 00:22:00 Assignment Assignment - Resourcing and Managing Talent Course 00:00:00

Become an FSSC 22000 v6 Lead Auditor with our CQI and IRCA certified course. Gain the skills to lead food safety management audits and elevate your career. Enroll today!

Discover the vibrant world of Indian cuisine with our Indian Cooking Training. From mastering traditional dishes to exploring unique spices, this course offers hands-on learning for cooking enthusiasts and aspiring chefs.

Are you tired of feeling overwhelmed by your schedule? Do you find yourself constantly chasing deadlines or struggling to prioritize tasks effectively? It's time to take control of your time and maximize your productivity with our comprehensive Diploma in Time Management (Level 3) course. Key Features: CPD Certified Developed by Specialist Lifetime Access In this diploma course, learners will gain essential skills for managing their time effectively. They'll learn how to plan wisely, set achievable goals using the SMART criteria, and prioritize tasks to focus on what's most important. Organizational techniques will be covered, including how to organize their workspace for maximum efficiency and strategies for overcoming procrastination. They'll also learn how to delegate tasks efficiently, handle crises effectively, and manage meetings with confidence. Additionally, the course will cover phone etiquette for professional communication and provide alternatives to traditional meetings when necessary. Overall, learners will develop the ability to manage their time efficiently, increase productivity, and navigate various work-related situations with ease. Course Curriculum Module 01: Planning Wisely Module 02: Setting SMART Goals Module 03: Prioritizing Your Time Module 04: Organizing Your Workspace Module 05: Tackling Procrastination Module 06: Delegating Made Easy Module 07: Crisis Management Module 08: Meeting Management Module 09: Phone Etiquette Module 10: Alternatives to Meetings Learning Outcomes: Efficiently plan tasks to maximise productivity and minimise time wastage. Establish SMART goals for effective time management and goal achievement. Prioritise tasks based on urgency and importance for optimal efficiency. Organise workspace to enhance productivity and reduce clutter-induced distractions. Overcome procrastination through effective strategies and time management techniques. Master delegation techniques to streamline workload and improve time management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to enhance time management skills for career advancement. Students looking to improve study habits and time management techniques. Entrepreneurs aiming to maximise productivity and efficiency in business operations. Individuals wanting to strike a better work-life balance through effective time management. Anyone interested in honing time management skills for personal development. Career path Time Management Consultant Executive Assistant Project Coordinator Office Manager Personal Assistant Administrative Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to delve into the dynamic world of property development? Whether you're an aspiring developer or looking to expand your knowledge, our comprehensive course equips you with the essential skills and insights needed to succeed. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Property Development course, learners will explore essential aspects of real estate projects. They begin by understanding different types of properties and the laws governing them. They delve into detailed property research methods to make informed decisions. Participants gain insights into managing projects effectively, from planning stages through to obtaining building regulations. They also learn about the financial options available for property development, crucial for making sustainable investment choices. Understanding the planning process helps them navigate legal requirements and gain necessary approvals. Moreover, learners discover strategies for marketing properties effectively in competitive markets. This comprehensive curriculum equips them with practical knowledge and skills essential for succeeding in property development, ensuring they are prepared to handle various challenges and opportunities in the real estate industry. Course Curriculum Module 1: Introduction to Property Development Module 2: Different types of Property Module 3: Property Research Module 4: Property and the Law Module 5: Project Management Module 6: Obtaining Building Regulations Module 7: The Planning Process Module 8: Different Methods of Finance Option Module 9: Marketing Your Property Learning Outcomes: Understand different finance options available for property development projects. Identify various types of properties and their suitability for development. Conduct effective property research using industry-standard methods and tools. Apply legal principles relevant to property development processes in the UK. Manage property development projects efficiently from inception to completion. Navigate through the planning and building regulation processes effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter property development industry. Professionals looking to enhance their property development knowledge. Students seeking foundational understanding of property market dynamics. Anyone interested in learning about property law and project management. Entrepreneurs planning to venture into property development sector. Career path Property Developer Real Estate Analyst Project Manager (Property) Planning Officer Property Marketing Specialist Building Regulations Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.