567 Manager courses in Ampthill

Negotiation Skills - Professional 1 Day Workshop in Bedford

Emotional Intelligence 1 Day Training in Luton

Train-The-Trainer 1 Day Training in Luton

Communication Strategies 1 Day Workshop in Luton

Negotiation Skills - Professional 1 Day Workshop in Aberdeen

Train-The-Trainer 1 Day Training in Milton Keynes

Negotiation Skills - Professional 1 Day Workshop in Milton Keynes

Communication Strategies 1 Day Workshop in Milton Keynes

Overview This Leadership and Management course is essential reading for anyone wanting to improve their skills and reach their potential as a team leader or manager. The course is fully interactive and prompts you to assess your own leadership or management style and then learn how to develop it further. The course covers key topics such as effective communication, the importance of managing your time well, how to build solid relationships with your team, mental fitness and taking care of your own well-being, and how to better solve workplace problems.

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour