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1626 Management courses in Banstead

The Art of Delegation and High-Impact Feedback

By IIL Europe Ltd

The Art of Delegation and High-Impact Feedback Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models

The Art of Delegation and High-Impact Feedback
Delivered In-Person in LondonFlexible Dates
£495

Curating the Experience: Psychology of Art and Exhibitions

By AIR Courses, London

A course on Curating and the Psychology of Perception - which are very closely interlinked. Curating and the Psychology of Perception are very closely interlinked. Yet, psychologists and curators are rarely brought together to examine them together. This course has previously ran as part of the rich portfolio of (AIR interdisciplinary courses)[https://www.gold.ac.uk/short-courses/air]. It now runs as part AIR Courses at TechnoTruth. Taught by leading experts This course is taught by two leading experts. The course combines lectures on the history of the most important exhibitions of modern art with psychology of perception to address several important questions. Read more on the course page. Group bookings and Enquiries To book this course for a group, please email us at: info(@TechnoTruth.co.uk). Refunds: We will be happy to refund the fee, minus the Eventbrite fee, which is not refundable. For cancellations latter than 24 hours ahead of the start of the training, a proportion of the fee (£95) is non-refundable.

Curating the Experience: Psychology of Art and Exhibitions
Delivered OnlineFlexible Dates
£195

Leadership: Self-doubts into Self-Beliefs

By Mpi Learning - Professional Learning And Development Provider

Being a leader can take you into vulnerable places - the unfamiliar, high expectations and high visibility, with everyone looking to you for guidance in the big moments. It is natural for doubts to creep in, including the echoes of past knock-backs, put-downs, pressures, stereotyping and internalised oppression.

Leadership: Self-doubts into Self-Beliefs
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£300

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering Exceptional Customer Service on a Consistent Basis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

How to avoid burnout

By Human Givens College

Essential self-care for helping professionals New research gives us practical ways to prevent overwhelm or burnout in ourselves and others, manage workplace stress, avoid ‘compassion fatigue’ and much more… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Really interesting and engaging online course with lots of tips to support ourselves and our clientsCOMPLEMENTARY THERAPIST Live Online Training – Join Emily Gajewski on Thursday 11th April 2024 to take some important time out for yourself, or to help those you support. Once you’ve booked your place we will email you confirmation and you will receive details of how to join the Zoom workshop the day before the event. Bonus Recording – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Can’t make this date? Then please register your interest below – and we’ll email you when a new date is available. To help others effectively, we need to have enough ‘spare capacity’, which means looking after our own wellbeing too – new research shows us how… Why you should take this course When our day-to-day jobs involve continually listening to other people’s emotional difficulties, how do we avoid being overwhelmed by them ourselves or succumbing to compassion fatigue? We are the ‘tool’ of our trade. It could be argued that we have a duty to those we work with to prioritise our own mental health and wellbeing so that we can give them the best possible service. This live online training events shows you how. ‘Burnout’ is commonly defined as a physical and emotional state caused by excessive or overwhelming workplace stress. This is often specifically related to work but of course feelings of burnout can be impacted or compounded by other life events and caring roles too. Even if we know good stress management techniques, this often isn’t enough. Burnout is a very common phenomena in the ‘helping professions’, A 2018 research review paper published in the Journal of Clinical Psychology analysed 30 years of research on this topic, involving 9,000 psychotherapists. Over half of the therapists they sampled reported “moderate-high levels of stress and burnout”. The good news is that burnout, overwhelm and empathy fatigue are not a given of working in roles where we are consistently exposed to others’ emotional pain. New research and insights into ‘buffering’ the impact of this work mean that we can consciously choose to put in safeguards to our own mental wellbeing, whilst also remaining connected and present with our clients. Emily Gajewski’s online course draws on her extensive experience of working as a therapist and clinical supervisor, in the NHS and privately, for over 20 years. Throughout the day she examines the many ways working in the caring professions can impact us personally and gives you a wealth of practical steps you can take to mitigate them. She also covers the most up-to-date guidance on keeping ourselves well and thriving in caring roles and will help you develop a realistic plan for your own continuing wellbeing. Excellent online training…. very insightful and thought provokingHILARY KEARNS, ACUPUNCTURIST What you will learn The latest research on how to prevent burnout in your working life How to identify burnout in ourselves and others – the warning signs you need to look out for Easy, practical steps to protect yourself in stressful work situations How to avoid ‘compassion fatigue’ Evidence based ‘top tips’ for optimal working practices to maintain your own wellbeing The Cycle of Stress – how to ‘work with it’ for optimal health An understanding of vicarious trauma – and how to avoid it Techniques to calm yourself in client sessions when you are ‘triggered’ by something they bring up Understanding the difference between compassion fatigue and empathy fatigue Reducing your own risk of depression when you’re worried about your clients The joy of creating ‘flow’ in our working life Constructive ways to manage difficult feelings that arise as a result of your work Practical techniques for grounding and ‘letting go’ of clients How to safely explore our own areas of vulnerability Useful tips for ongoing stress management What you need to maintain your own mental health How to re-ground yourself if you’re feeling overwhelmed or derailed by a client An opportunity for you to reflect on your own practice and wellbeing, take some time to step back, learn what works for you and how you can create more spare capacity Time to relax, try out techniques and refresh your tools to support your wellbeing and build resilience How to utilise what you’ve learnt to create your own realistic wellbeing plan. Very useful and practical. The term ‘burnout’ is become as over-used as ‘wellbeing’ and ‘stress’. This online course provides clarity on what the term ‘burnout’ means in reality ... with strategies to counter the effectsHEADTEACHER SUPPORT SERVICE COUNSELLOR Course Programme The ‘How to avoid burnout’ live online course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am Understanding Burnout and how to halt the journey towards it 11.00am Comfort break and discussion 11.30am Exploring practical self-care steps that can work for YOU! 1.00pm Lunch break 1.45pm How to manage difficult feelings that arise as a result of our work 2.45pm Comfort break and discussion 3.00pm Creating a plan for your own wellbeing 4.00pm Day ends Who this workshop is suitable for Anyone who works within a role that involves caring for others – including: medical professionals – including GPs and nurses health and social care professionals therapists and mental health workers counsellors educators, teachers professional carers (foster carers and non-paid carers) social workers occupational therapists outreach workers volunteers holistic practitioners etc. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

How to avoid burnout
Delivered OnlineFlexible Dates
£125

Introduction to Agile and Scrum: In-House Training

By IIL Europe Ltd

Introduction to Agile and Scrum: In-House Training This half-day course provides an overview of Agile principles and mindset, and the Scrum framework as a key Agile approach. It will provide you with the key benefits of an Agile approach, and its differences with the traditional Waterfall method. Lastly, as Agile is looked upon more frequently as an alternative delivery method, you will review situations where Agile can be adapted outside of software development, where it is most commonly used. What you will Learn At the end of this program, you will be able to: Explain the basics and benefits of using an Agile approach Describe the Scrum framework, its events, artifacts and roles and responsibilities Illustrate Agile approaches outside of Software Development Getting Started Introduction Course structure Course goals and objectives Agile Introduction What is Agile? Agile Benefits Agile Methods Overview of Scrum Scrum Overview Scrum Events Scrum Artifacts Scrum Roles Definition of Done Agile Approaches Outside of Software Development Agile in other environments Product Development Course Development Marketing Agile Project Candidates Summary What Agile is not... Concerns and Pitfalls

Introduction to Agile and Scrum: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£350

Microsoft Excel in Depth (In-Person)

By IIL Europe Ltd

Microsoft Excel® in Depth (In-Person) This practical course provides a solid background of the features of Excel and a deeper understanding of its features, benefits and uses.This is not a beginner's course in Excel. You will learn some advanced features such as Pivot Tables, Charting, Tables, Sorting, Filtering and Functions. The goal of this course is to provide a deeper understanding of Excel and its intricacies and a new ability to use it efficiently producing the best solutions for your projects. What you will Learn You'll learn how to: Use functions like IF, AVERAGE, SUMIF, SUMIFS, SUMPRODUCT, INDEX, MATCH, CHOOSE, DATE, and many more Create meaningful charts Use pivot tables Use Conditional Formatting, Data Validation Take advantage of using Named ranges, do sorting, filtering, tables

Microsoft Excel in Depth (In-Person)
Delivered In-Person in LondonFlexible Dates
£850

Microsoft Excel in Depth

By IIL Europe Ltd

Microsoft Excel® in Depth The goal of this course is to provide a deeper understanding of Excel and its intricacies and a new ability to use it efficiently producing the best solutions for your projects. This practical course provides a solid background of the features of Excel and a deeper understanding of its features, benefits and uses. This is not a beginner's course in Excel. You will learn some advanced features such as Pivot Tables, Charting, Tables, Sorting, Filtering and Functions. The goal of this course is to provide a deeper understanding of Excel and its intricacies and a new ability to use it efficiently producing the best solutions for your projects. What you Will Learn You'll learn how to: Use functions like IF, AVERAGE, SUMIF, SUMIFS, SUMPRODUCT, INDEX, MATCH, CHOOSE, DATE, and many more Create meaningful charts Use pivot tables Use Conditional Formatting, Data Validation Take advantage of using Named ranges, do sorting, filtering, tables Getting Started The building blocks of Excel, built-in functions, will be examined The basics of formatting your data will be examined Shortcuts and data manipulation will be explored Built-in features like those mentioned in the 'What you will learn' section above will be explored in detail Excel Functions - VLOOKUP, IF, INDEX, MATCH, CHOOSE, SUMIF, SUMIFS, SUMPRODUCT, DATE, so many more Using Named ranges, Data Validation, Sorting, and Filtering Learn the Name manager; Learn the difference between local and global names; Ensure correct access to linked workbooks; Ensure data accuracy; Learn how to use cascading data validation (for example, once a user chooses 'cars', another cell allows only Ford, Toyota, etc.); Sorting by more than 3 fields; Filtering by font, pattern, or value; See your data based on things like dates in the 3rd quarter, or fields where quantity x price is greater than some fixed value Conditional formatting and data formatting Make relevant data stand out Isolate highs and lows Make error cells invisible Learn about Data bars, Icon sets, and Color scales Highlight differences between worksheets Learn all the codes in the Format/Number list Using cell Styles Learn all about alignment, protection, borders, colors and more Pivot Tables Learn how to summarize large amounts of data with a few clicks Learn various ways of presenting the data Learn the various pivot table tools Learn how to customize and format a pivot table to suit your needs Learn how to group data Learn how to use the various options to present your data Charts Learn how to create a chart with one keystroke! Learn the 11 types of built-in charts Learn how to create a chart with one keystroke! Learn how to customize the charts to make the information tell the right story Learn how to use the design, layout, and formatting available to charts in Excel 2007 Learn embedded charts versus chart sheets Learn how to use modify all the pieces of a chart Array formulas Learn how to use the most powerful formulas in Excel Learn how to combine many formulas into one compact array-formula Learn the real power of these formulas and why regular formulas can't do the job Learn how to use built-in array formulas, like TREND or TRANSPOSE

Microsoft Excel in Depth
Delivered In-Person in LondonFlexible Dates
£850

Microsoft Excel in Depth: In-House Training

By IIL Europe Ltd

Microsoft Excel® in Depth: In-House Training The goal of this course is to provide a deeper understanding of Excel and its intricacies and a new ability to use it efficiently producing the best solutions for your projects. This practical course provides a solid background of the features of Excel and a deeper understanding of its features, benefits and uses. This is not a beginner's course in Excel. You will learn some advanced features such as Pivot Tables, Charting, Tables, Sorting, Filtering and Functions. The goal of this course is to provide a deeper understanding of Excel and its intricacies and a new ability to use it efficiently producing the best solutions for your projects. What you Will Learn You'll learn how to: Use functions like IF, AVERAGE, SUMIF, SUMIFS, SUMPRODUCT, INDEX, MATCH, CHOOSE, DATE, and many more Create meaningful charts Use pivot tables Use Conditional Formatting, Data Validation Take advantage of using Named ranges, do sorting, filtering, tables Getting Started The building blocks of Excel, built-in functions, will be examined The basics of formatting your data will be examined Shortcuts and data manipulation will be explored Built-in features like those mentioned in the 'What you will learn' section above will be explored in detail Excel Functions - VLOOKUP, IF, INDEX, MATCH, CHOOSE, SUMIF, SUMIFS, SUMPRODUCT, DATE, so many more Using Named ranges, Data Validation, Sorting, and Filtering Learn the Name manager; Learn the difference between local and global names; Ensure correct access to linked workbooks; Ensure data accuracy; Learn how to use cascading data validation (for example, once a user chooses 'cars', another cell allows only Ford, Toyota, etc.); Sorting by more than 3 fields; Filtering by font, pattern, or value; See your data based on things like dates in the 3rd quarter, or fields where quantity x price is greater than some fixed value Conditional formatting and data formatting Make relevant data stand out Isolate highs and lows Make error cells invisible Learn about Data bars, Icon sets, and Color scales Highlight differences between worksheets Learn all the codes in the Format/Number list Using cell Styles Learn all about alignment, protection, borders, colors and more Pivot Tables Learn how to summarize large amounts of data with a few clicks Learn various ways of presenting the data Learn the various pivot table tools Learn how to customize and format a pivot table to suit your needs Learn how to group data Learn how to use the various options to present your data Charts Learn how to create a chart with one keystroke! Learn the 11 types of built-in charts Learn how to create a chart with one keystroke! Learn how to customize the charts to make the information tell the right story Learn how to use the design, layout, and formatting available to charts in Excel 2007 Learn embedded charts versus chart sheets Learn how to use modify all the pieces of a chart Array formulas Learn how to use the most powerful formulas in Excel Learn how to combine many formulas into one compact array-formula Learn the real power of these formulas and why regular formulas can't do the job Learn how to use built-in array formulas, like TREND or TRANSPOSE

Microsoft Excel in Depth: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£850

Level 5 Health Care Assistant (Advanced HCA)

4.9(22)

By AB Health Group

Understanding Safe Clinical Practice Professional Development and Competence/Resilience/Mental Health and Wellbeing Interprofessional Communication Reflective Practice Health Promotion and Motivational Interviewing Clinical Skills and Chronic Disease-Asthma COPD/B12/Wound Care/Diabetes/Cardiovsacular/ECG's

Level 5  Health Care Assistant (Advanced HCA)
Delivered Online & In-PersonFlexible Dates
£1,500