26844 Management courses in Downpatrick delivered Online

This course provides a holistic understanding of People Analytics by exploring data collection, analysis, and visualisation. From improving workforce dynamics to addressing ethical considerations, participants gain insights into leveraging analytics for strategic HR practices.After the successful completion of the course, you will be able to learn about the following, Define People Analytics and distinguish it from traditional HR practices. Explain the benefits of using People Analytics in organizations. Identify the key concepts and techniques used in People Analytics, such as data collection, analysis, and visualization. Understand how People Analytics can be used to improve workforce performance, retention, and engagement. Analyze the challenges associated with implementing People Analytics in organizations, such as data privacy and ethical considerations. Appreciate the role of People Analytics in a data-driven organization and its potential impact on business outcomes. Evaluate case studies and examples of successful implementation of People Analytics in different industries. This course illuminates the realm of People Analytics, differentiating it from traditional HR practices. Participants delve into key concepts, techniques, and benefits, equipping them to harness data for enhanced workforce performance, retention, and engagement. The course addresses challenges and explores People Analytics' pivotal role in shaping data-driven organizational strategies. This comprehensive course empowers participants to define, implement, and leverage People Analytics effectively. Covering key concepts, techniques, and real-world case studies, it prepares professionals to navigate the complexities of data-driven HR practices and contribute to organizational success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to People Analytics Self-paced pre-recorded learning content on this topic. People Analytics Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. People Analytics Specialist HR Data Scientist Workforce Performance Analyst Employee Engagement Strategist HR Analytics Consultant Data-Driven HR Manager Organizational Insights Analyst Talent Retention Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Do you want to acquire the knowledge that will Help you Understand & Cope with Improving School Attendance? Journey into the heart of 'Improving School Attendance'. Discover strategies that illuminate the path to consistent presence. Inspire young minds to embrace learning with zest. Turn every school day into an anticipated event. Transform the classroom into an irresistible realm.Chart a vibrant path where absenteeism fades. Ensure every classroom buzzes with excitement and presence! Course Highlights Improving School Attendance is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Improving School Attendance for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Improving School Attendance Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Improving School Attendance is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Improving School Attendance is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Improving School Attendance Module 01: Introduction to School Attendance 00:10:00 Module 02: Factors Affecting Attendance in Schools 00:19:00 Module 03: Systems and Policies of School 00:14:00 Module 04: Engaging Families and Communities 00:13:00 Module 05: Creating a Positive School Culture 00:12:00 Module 06: Supporting Student Engagement and Motivation 00:11:00 Module 07: Interventions and Assistance 00:15:00

About Course Let go of clutter and grab on to happy living. Learn a tested system! It includes real life before/after photographs. Overcome Overwhelm and Discover the Secrets to Effortless Organization Unleash the power of organization and transform your spaces from chaotic to clutter-free with our expert-led course, designed to empower you to take control of your environment and achieve a more peaceful, productive life. Whether you're a seasoned clutter-struggler or a complete organization novice, this course will equip you with the tools and strategies you need to tackle any decluttering and organizing project with confidence. What You'll Learn: The step-by-step method for efficient organization: Master our proven system for decluttering and organizing any space, ensuring every item has a designated place. Real-life case studies with before and after transformations: Visualize the impact of organization through inspiring case studies that showcase the incredible transformations achieved by our clients. Effective techniques for starting and finishing projects: Overcome procrastination and learn strategies to stay motivated and complete your organizing projects successfully. Industry best practices for maximizing desirable results: Discover the insider secrets and expert tips to elevate your organizing skills and achieve the most satisfying outcomes. Benefits of Learning Organization: Enhanced focus and productivity: Experience a newfound sense of calm and clarity as you navigate your organized spaces. Developed productive habits: Integrate organization into your daily routine and cultivate a lifelong habit that promotes well-being and success. Positive ripple effects across your life: Discover the transformative impact of organization on your work, relationships, and overall mental health. Course Overview: Over 1.5 hours of expert-led content: Gain valuable insights and practical guidance from experienced professional organizers. Suitable for all experience levels: Whether you're a beginner or a seasoned declutterer, this course caters to every level of organizational expertise. Real-world applications in various settings: Learn effective organizational strategies applicable to a wide range of environments, from kitchens and garages to offices and homes. Enroll today and embark on a journey toward a life of organization, peace, and fulfillment! What Will You Learn? By the end of the course you will be able to start and finish any decluttering & organizing project efficiently. You will enjoy feeling inspired and empowered to tackle any decluttering & organizing project. You will have the ability to use Professional Organizer best practices to life an Organized Lifestyle. You will be more creative in learning how to store your belongings. Course Content Lesson Proper Promo About this Course About the Professional Organizers What is Clutter? The Cost of Clutter Am I a Clutterer? Steps for Success Step One: Reflect and Understand Step Two: Setting the Goal Describing Your Ideal Space Exercise Step Three: The Act of De-cluttering Letting Go of Difficult Items Unwanted Items - A few ideas to give them a new life! Decluttering Step by Step Home Office's Project Decluttering Step by Step Craft's Room Project Step Four: Let's Organize! Step Five: Beautify Step Six: Maintaining Success Real Example - Art Gallery Real Example - Bedroom Real Example - Home Office Real Example - Kitchen Real Example - Garage Real Example - Judie's Story Benefits of Working with a Professional Organizer What Comes After Organizing? International PO Associations Resource Recommendations Products Recommendations - Containers Products Recommendations for the Kitchen Products Recommendations - Hooks Products Recommendation for Paper Management Tips For Moving Objects Congratulations! A course by KW Professional Organizers Organization, Minimalism, Selfcare RequirementsYou are ready and/or thinking about making a change in your physical space.You have an open mind and are ready to learn.No additional resources are required. Audience Anyone who wants to live a more organized lifestyle. Anyone who wants to learn a process for decluttering their spaces. People who are interested in reducing stress by creating spaces they love. This course is for beginners who still find it challenging to declutter and get organized. Audience Anyone who wants to live a more organized lifestyle. Anyone who wants to learn a process for decluttering their spaces. People who are interested in reducing stress by creating spaces they love. This course is for beginners who still find it challenging to declutter and get organized.

Buy Big. Save Big; Save: £403! Offer Ends Soon; Hurry Up!! This Level 4 Lone Worker Safety course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to Lone Worker Safety substantial and easier than ever! Discover how to protect and support employees and colleagues who may have no immediate contact with others when you take this course. A 'lone worker' is defined as being someone who usually performs their activities in solitude and has no close or direct supervision with any other individual. With this expert training, you will understand the moral and practical obligations that are needed to make sure that the offsite workforce is fit and well. Following the advent of the pandemic, home-based employment and remote working has become a necessity to many companies, and the safety implications need to be considered. In this course, you will learn where the responsibilities for a lone worker's health status lie, the UK laws related to remote working, and ways to assess the risks associated with offsite work. Additionally, you will also be taught how to identify potential mental health issues and ensure sufficient first aid facilities are available for every worker. Key Topics to Be Covered by Lone Worker Safety Understanding the risks of lone work and who has supervisory responsibilities UK health and safety acts that cover the well-being of lone workers Assessing the risks that a lone worker may encounter during regular activities Providing protection and precautions from conflict and hazards Ensure remoter workers have first aid facilities and health support Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive this course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. By completing this Safety course, you will gain valuable knowledge on the topic and it will give you a significant advantage in the job market. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Lone Worker Safety course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Lone Worker Safety course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Lone Worker Safety Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support **** Course Curriculum **** **** Lone Worker Safety Course **** Module 01: Basics of Lone Working What Is Lone Working? Classification of Lone Workers Prominent Professions Involving Lone Work Responsibilities Concerning Lone Working Head of Service Responsibilities Health and Safety Team Responsibilities Managers/Supervisors Responsibilities Employees Responsibilities Module 02: Lone Worker's Safety Laws The Legal Position Health and Safety at Work etc. Act 1974 Safety Representatives and Safety Committees Regulations 1977 The Health and Safety (First Aid) Regulations 1981 The Workplace (Health, Safety and Welfare) Regulations 1992 The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 The Management of Health and Safety at Work Regulations 1999 Module 03: Risk Assessment Possible Risks Lone Workers May Face Lone Worker Identification and Risk Assessment Flow Chart The HSE Guidance on Lone Working Dynamic Risk Assessment Violence Working in Remote Areas Home-Working Safety Representative's Role Module 04: Safe Working System for Lone Working Buddy System Home Visits Staff Who Are Not Routinely Defined as Lone Workers Higher Risk Visits/Locations Severe Weather Conditions Car Safety Personal Safety on Foot Manager's Checklist Module 05: Conflict Avoidance and Resolution What Is Conflict? Supervision Communication and Monitoring Specialist Lone Worker Devices Reviewing Procedures Training and Information Health and Safety Representatives Module 06: Reporting and Recording Incidents Incidents to be Reported Common Hazards Hazardous Chemicals and Other Substances Workplace Violence Membership Awareness Encourage Reporting Surveys and Inspections Lone Working Policy and Procedures Working Alone on Site Working Away from Base Module 07: Physical and Mental Well-being Physical Well-being Working Alone with a Medical Condition Emergencies and Injuries Mental Health and Well-being Bullying and Harassment Stress Burnout Ensuring Well-being Monitor Lone Workers' Health Keep In Touch Exercise and Meditation Module 08: First Aid and Workplace Safety for Lone Workers What Is First Aid? Mental Health First Aid Contents of a Basic First Aid Kit Initial Assessment Maintaining Workplace Safety Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Lone Worker Safety Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements The Lone Worker Safety program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path This course will allow you to kickstart or take your career in the related sector to the next stage. Our whole course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The Lone Worker Safety certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Lone Worker Safety Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Lone Worker Safety Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Palliative care Course Online Introducing the Comprehensive Course: Palliative Care Introducing the Palliative Care course, a Palliative Care training that teaches Palliative Care best practices. With a focus on Palliative Care, this course provides hands-on Palliative Care training, equipping professionals with the skills and knowledge needed to provide quality Palliative Care. Each line of the course content is focused on Palliative Care, ensuring a comprehensive understanding of Palliative Care and its applications. Enroll today and begin your journey in Palliative Care! Palliative Care is an essential component of modern healthcare, and the Palliative Care course provides the necessary skills and knowledge to effectively provide Palliative Care. From understanding the basics of Palliative Care to learning about advanced Palliative Care techniques, this course will provide you with the tools you need to become a leader in Palliative Care. The Palliative Care course covers topics such as the fundamentals of Palliative Care, pain management, symptom management, communication skills, and ethics in Palliative Care. Main Course: Palliative Care Course Courses you will get with Palliative Care: Palliative care Course. Along with Palliative Care Course you will get free Level 3 Award in Health and Social Care Along with Palliative Care Course you will get free level 6 Diploma in health and social care Along with Palliative Care Course you will get free Nursing Assistant Special Offers of this Palliative Care: Palliative care Course. This Palliative Care: Palliative care Course includes a FREE PDF Certificate. Lifetime access to this Palliative Care: Palliative care Course Instant access to this Palliative Care: Palliative care Course 24/7 Support Available to this Palliative Care: Palliative care Course Palliative care Course Online This Palliative Care: Palliative care course will help you to understand how to provide support to manage pain and discomfort. You will discover the various approaches to pain management and symptom control in palliative care. This Palliative Care course will help you learn about different medications, therapies, and techniques used to alleviate pain, ensuring the highest level of comfort for those in your care. With this Palliative Care course dive into the unique challenges and considerations when providing end-of-life care to individuals with dementia. Through this Palliative Care: Palliative care course you will understand the role of the care worker at the time of death. You will also learn how to provide comfort and support to patients and their families, respecting cultural, religious, and personal preferences. This Palliative Care: Palliative care course will also help you to understand loss and grief in end-of-life Care. Who is this course for? Palliative care Course Online A Palliative care: Palliative Care course is designed for healthcare professionals, including doctors, nurses, social workers, pharmacists, and other allied healthcare professionals who are involved in providing care for patients with serious illnesses. Requirements Palliative care Course Online To purchase this course you don't need any requirement.

Discover the essential role of business analysis in driving organizational success. Learn key techniques, tools, and strategies to analyze and improve business processes, optimize resources, and make informed decisions. Explore the dynamic field of business analysis and its impact on innovation, efficiency, and profitability.

Explore the transformative journey of our Counselling and Psychotherapy Course designed specifically for Support Workers. Gain essential skills to provide empathetic and effective emotional support. Enroll now to enhance your abilities, foster positive change, and make a meaningful impact in the lives of those you assist.

Enhance your knowledge of social anxiety and learn how to provide therapy in the best way possible with

Highlights of the Course Course Type: Online Learning Duration: 1 hour 20 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about digital marketing Understand the core competencies and principles of digital marketing Explore the various areas of digital marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert digital marketer Facebook for Business This facebook for business course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Facebook is the world's largest social network. With over a billion users it's very likely that a proportion of your target customer audience will have a Facebook account. In the 'Social Media for Business' course you'll have been encouraged to research and investigate the preferred social media platforms used by your target audience, so you should have a good idea at this point if Facebook is one of the right platforms for you. Using Facebook in your business is about providing an effective means for your customers to interact with you and connect their friends to your business. Recommendation is the most powerful way a potential customer can be connected to a business, particularly when it's being recommended by a friend. So if you know that a trusted friend likes a particular brand, you're much more likely to engage with that brand. Facebook is essentially a platform designed to facilitate social interaction between people with whom you've already established some mutual recognition. Who is this Course for? This comprehensive Facebook for Business course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this digital marketing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Facebook for Business course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Facebook for Business course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Facebook for Business course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: An Introduction to Facebook Module 2: Setting up a Facebook Brand Page Module 3: Administrating your Facebook Brand Page Module 4: Adding Content to your Brand Page Module 5: Custom Applications Module 6: Getting People to your Brand Page Module 7: Facebook Advertising Module 8: Getting Website Traffic from Facebook Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about hotel reception Understand the core competencies and principles of hotel reception Explore the various areas of hotel reception Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert hotel receptionist Hotel Reception Course  Master the skills you need to propel your career forward in hotel reception. This course will equip you with the essential knowledge and skillset that will make you a confident hotel receptionist and take your career to the next level. This comprehensive hotel reception course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this hotel reception course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective hotel reception practice and equip you with the essential skills, confidence and competence to assist you in the hotel reception industry. You'll gain a solid understanding of the core competencies required to drive a successful career in hotel reception. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for hotel receptionist or for people who are aspiring to specialise in hotel reception. Enrol in this hotel reception course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive hotel reception course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this hotel reception can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This hotel reception course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This hotel reception course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This hotel reception course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:05:00 Module 02: How to Converse with Customers? How to Converse with Customers? 00:03:00 Module 03: Rules of Email Etiquette Rules of Email Etiquette 00:03:00 Module 04: Rules of Grooming and Dress Code Rules of Grooming and Dress Code 00:03:00 Module 05: Rules of Telephone Etiquette Rules of Telephone Etiquette 00:01:00 Module 06: Relationship with Customers Relationship with Customers 00:04:00 Module 07: Building Rapport with Customers Building Rapport with Customers 00:01:00 Module 08: Roles and Responsibilities Roles and Responsibilities 00:08:00 Module 09: What is Up Selling? What is Up Selling? 00:01:00 Module 10: What is Cross Selling? What is Cross Selling? 00:01:00 Module 11: Identify the Steps for Selling Identify the Steps for Selling 00:11:00 Module 12: Factors Influencing Buying Decision Factors Influencing Buying Decision 00:05:00 Module 13: Customer Buying Objections Customer Buying Objections 00:01:00 Module 14: Assertive as Reception Assistant Assertive as Reception Assistant 00:03:00 Module 15: Handling Customers Complaints Handling Customers Complaints 00:08:00 Module 16: Tips for Success as a HR Assistant Tips for Success as a HR Assistant 00:03:00 Assessment Assessment - Hotel Reception Mastery 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00