3245 Management courses in Formby delivered Live Online

Duration 2 Days 12 CPD hours This course is intended for There is no specific prerequisite for the CDRP© course. However, participants who have at least three years' experience in a data centre and/or IT infrastructures will be best suited. Overview After completion of the course, the participant will be able to: 1. Understand the different standards and methodologies for risk management and assessment 2. Establish the required project team for risk management 3. Perform the risk assessment, identifying current threats, vulnerabilities and the potential impact based on customised threat catalogues 4. Report on the current risk level of the data centre both quantitative and qualitative 5. Anticipate and minimise potential financial impacts 6. Understand the options for handling risk 7. Continuously monitor and review the status of risk present in the data centre 8. Reduce the frequency and magnitude of incidents 9. Detect and respond to events when they occur 10. Meet regulatory and compliance requirements 11. Support certification processes such as ISO/IEC 27001 12. Support overall corporate and IT governance Introduction to Risk Management Risk management concepts Senior management and risk Enterprise Risk Management (ERM) Benefits of risk management Data Centre Risk and Impact Risk in facility, power, cooling, fire suppression, infrastructure and IT services Impact of data centre downtime Main causes of downtime Cost factors in downtime Standards, Guidelines and Methodologies ISO/IEC 27001:2013, ISO/IEC 27005:2011, ISO/IEC 27002:2013 NIST SP 800-30 ISO/IEC 31000:2009 SS507:2008 ANSI/TIA-942 Other methodologies (CRAMM, EBIOS, OCTAVE, etc.) Risk Management Definitions Asset Availability/Confidentiality/Integrity Control Information processing facility Information security Policy Risk Risk analysis/Risk assessment/Risk evaluation/ Risk treatment Threat/Vulnerability Types of risk Risk Assessment Software The need for software Automation Considerations Risk Management Process The risk management process Establishing the context Identification Analysis Evaluation Treatment Communication and consultation Monitoring and review Project Approach Project management principles Project management methods Scope Time Cost Cost estimate methods Context Establishment General considerations Risk evaluation, impact and acceptance criteria Severity rating of impact Occurrence rating of probability Scope and boundaries Scope constraints Roles & responsibilities Training, awareness and competence Risk Assessment - Identification The risk assessment process Identification of assets Identification of threats Identification of existing controls Identification of vulnerabilities Identification of consequences Hands-on exercise: Identification of assets, threats, existing controls, vulnerabilities and consequences Risk Assessment - Analysis and Evaluation Risk estimation Risk estimation methodologies Assessment of consequences Assessment of incident likelihood Level of risk estimation Risk evaluation Hands-on exercise: Assessment of consequences, probability and estimating level of risk Risk Treatment The risk treatment process steps Risk Treatment Plan (RTP) Risk modification Risk retention Risk avoidance Risk sharing Constraints in risk modification Control categories Control examples Cost-benefit analysis Control implementation Residual risk Communication Effective communication of risk management activities Benefits and concerns of communication Risk Monitoring and Review Ongoing monitoring and review Criteria for review Risk scenarios Risk assessment approach Data centre site selection Data centre facility Cloud computing UPS scenarios Force majeure Organisational shortcomings Human failure Technical failure Deliberate acts Exam: Certified Data Centre Risk Professional Actual course outline may vary depending on offering center. Contact your sales representative for more information.

The Art of Delegation and High-Impact Feedback: In-House Training Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models

Why Choose Vectorworks Night Training Courses? Flexibility: Learn around your work schedule. Personalized Attention: Small classes for focused guidance. Practical Learning: Hands-on training for immediate application. Convenience: Balance work and learning seamlessly. Check our Website Training Duration: 10 hours. Approach: Personalized 1-on-1 Training and customized training. Timings: Schedule a convenient hour, Mon to Sat, between 9 am and 7 pm. Course Outline: Mastering Vectorworks Basics I. Introduction to CAD and Vectorworks Software Understanding the role of Computer-Aided Design (CAD) in modern workflows. Comprehensive introduction to Vectorworks software. II. Workspace Setup and Fundamental Options Configuring the workspace for efficient navigation and operation. Exploring basic options to enhance user experience. III. Basic Skills in Drawing and Object Selection Mastering fundamental drawing techniques. Expertise in selecting and manipulating objects. IV. Advanced Editing Techniques Combining shapes, mirroring, rotating, and grouping objects effectively. Working with precise scaling, preferences, and templates. V. Detailed Object Manipulation and Attributes Drawing and moving objects accurately within the design space. Utilizing advanced editing tools like fillet and offset. Introduction to basic attributes and group editing. VI. Advanced Drawing Techniques and Graphics Creating room plans with walls, windows, and doors. Implementing graphic elements such as hatching, gradients, and image fills. Drawing elevations using various methods and techniques. VII. Resource Management and Design Layers Importing images for graphic illustration. Creating symbols and navigating the Resource Browser. Organizing the drawing effectively using design layers. VIII. Labels, Annotations, and User Interface Mastery Labeling drawings and incorporating simple title block text. Navigating the user interface, understanding key terminologies. Plotting, printing, creating sheets (A1, A2, A3), and working with viewports. IX. Advanced Object Manipulation and Customization Converting drawings into PDF files. Efficiently working with files, objects, and data. Utilizing object snaps, quick selection, division, and measurement. X. Dimensioning, Text, and Tool Palettes Implementing dimensioning and annotations effectively. Working with text, custom tool palettes, and organizing these palettes. Creating standard views and additional drawing objects (Arc, Donut, Ellipse). XI. 3D Modeling Introduction and Real-World Units Introduction to 3D modeling, focusing on creating extrudes. Working with real-world units for accurate representation. XII. Advanced Object Manipulation and Exporting Manipulating objects, changing object angles, creating mirror images. Dealing with architectural elements like walls, doors, windows, and floors. By the end of the Vectorworks Evening Training Course, participants will: Demonstrate proficiency in using the Vectorworks interface, tools, and navigation. Create and edit 2D drawings, including walls, doors, windows, floors, ceilings, stairs, and railings. Effectively manage layers, classes, and views for organized and controlled object placement. Create and edit dimensions and annotations for accurate measurements and documentation. Develop skills in creating, modifying, and utilizing symbols for increased efficiency. Generate and edit 3D geometry, apply textures, and create sections and elevations from 3D models. Create polished presentation drawings using viewports, annotations, and text for clarity. Summarize course content and confidently apply learned skills in Vectorworks projects. Utilize available resources for further learning and professional development. Who Should Attend? Perfect for those aiming to master Advanced 2D Plans, Sections, Elevations and Construction detailing, lighting, and rendering in Vectorworks. Schedule Flexibility: Book personalized 1-on-1 sessions, Monday to Saturday, 9 a.m. to 7 p.m. Split 10 hours to fit your schedule. Method: Choose in-person or Live Online 1-on-1 sessions with tailored content and individual support, including Zoom options. Why Vectorworks? A pioneering CAD software, Vectorworks seamlessly integrates 2D and 3D capabilities, making it ideal for architects and designers. Free Educational Access: Students and professors can access a complimentary Vectorworks Designer license via the Academic Portal. Explore Vectorworks: Transform your designs with Vectorworks, the leading 2D, 3D, CAD, BIM software. Download or try now: https://www.vectorworks.net Tailored Training Solutions: We offer customized and project-focused training programs, designed to meet your specific needs and goals. Individualized Coaching: Receive personalized one-on-one guidance tailored exclusively for you. Adaptable Timings: Choose training slots that align with your schedule, ensuring flexibility in your learning journey. Ongoing Assistance: Access continuous post-course support to enhance your understanding and resolve queries. Comprehensive Learning Resources: Receive detailed materials providing in-depth insights for effective learning and reference. Recognition of Participation: Earn a Certificate of Attendance upon completion of your personalized training. Affordable Learning: Benefit from cost-effective rates, making quality education accessible to all. Software Setup Guidance: Get expert assistance in setting up your software on your devices for seamless learning experiences. Rewards for Referrals: Recommend our courses to others and enjoy special rewards for each successful referral. Group Learning Benefits: Enjoy exclusive discounts when you opt for group training, making it an ideal choice for teams. Convenient Hours of Operation: Access our training services at your convenience, with operating hours extending to accommodate your busy schedule. Tailored Learning Paths: Experience courses curated specifically for your needs, ensuring targeted and effective learning outcomes.

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Join our Immigration Case Law Updates Webinar and keep up to date with the latest changes in Immigration Law. Each webinar is between 30 – 45 minutes. Join Lawyers, Solicitors, Immigration Advisors and Organisations keeping up with these changes. Immigration Case Law Updates Webinar   Stay ahead of the curve in the dynamic landscape of immigration law! Our Lunch and Learn Webinar Series is tailored for legal professionals, including lawyers, solicitors, immigration advisors, and organisations navigating the complexities of immigration law. Bring your lunch and join us for our bitesized webinar keeping you updated on major changes in Immigration Law. This monthly session ranges from 30 minutes to 45 minutes depending on the changes announced.   🔍 Highlights: In-Depth Case Law Analysis: Explore the latest updates and rulings shaping immigration law, providing you with a comprehensive understanding of recent changes. Interactive Discussions: Engage in interactive discussions with industry experts, sharing insights, best practices, and practical strategies to enhance your proficiency in handling immigration cases. Stay Current: Keep abreast of the ever-evolving legal landscape, ensuring you’re equipped with the knowledge to deliver the best possible outcomes for your clients. Monthly Sessions: Join us on the first Thursday of each month for an enriching and informative lunchtime session that fits seamlessly into your schedule.   🎓 Who Should Attend: Lawyers Solicitors Immigration Advisors Immigration Organisations   📚 Key Takeaways: Deepened understanding of recent case law developments Enhanced practical skills for effective immigration case management Networking opportunities with fellow legal professionals   📆 Save the Date: Mark your calendar for the first Thursday of every month and elevate your expertise in immigration law.   Links to the webinar will be sent out 24hours before the start time to the email address used at the time of booking.

Change is inevitable. Learn ways to help people constructively work through change.

Logistics for Traders: Importance, Role and Benefits. This session will look at how logistics is a critical component within the supply chain but is often overlooked.

Duration 1 Days 6 CPD hours This course is intended for This basic course is for: Business Analyst Systems Engineer Software Engineer Requirements Engineer Requirements Manager Requirements Team Leader Overview Build projects in DOORS, including defining data structure, linking schema, attributes, and access permissions Use DOORS external linking facilities Share DOORS information with 3rd parties Control the flow of changes through your DOORS database Apply configuration management and backup strategies to your DOORS data This course builds on the content learned in the IBM Engineering Requirements Management DOORS V9.6 Foundation course. It is designed for those who will be in the role of team lead or project manager, or who want to learn more about advanced DOORS end-user functionality. It discusses creating and structuring DOORS projects, defining linking relationships and attributes, setting access permissions, and managing change. It also discusses external linking, working with spreadsheets, and applying configuration management strategies to DOORS data. Course Outline Build projects in DOORS, including defining data structure, linking schema, attributes, and access permissions Use DOORS external linking facilities Share DOORS information with 3rd parties Control the flow of changes through your DOORS database Apply configuration management and backup strategies to your DOORS data

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer This is a two day instructor-led course that focuses on the skills and knowledge needed to implement and configure a Cisco TelePresence Management Suite and Cisco TelePresence Management Suite Extensions. Students will configure TMS, TMSPE, TMSXE, VCS and UCM for management of endpoints. Students will also learn to Configure and Schedule Conferencing, Administrative Tasks, Set up Microsoft Active Directory Users, Manage Conferences and Provision Devices. Installing Cisco Telepresence Management Server Windows Server Installation SQL Server Installation Server Pre-requisites and configuration Installing TMS Installing TMS Provisioning Extensions Release and Option Keys Upgrading TMS Backup TMS Configuring Cisco TelePresence Management Suite (TMS) Initial Configuration Endpoint Configuration Adding User Accounts and Profiles Groups and Permissions Active Directory Lookup Configuration Templates Setting Configuration VCS Configuration for TMS Direct Endpoint Management VCS/TMS Direct Managed Endpoint Features CUCM Configuration for TMS Direct Endpoint Management ? CUCM TMS Responsibilities CUCM Responsibilities Findme Configuration Phonebooks & Phonebook Sources Booking Conferencing Conference Creation Advanced Conference Settings Booking & Scheduling Conference Monitoring Dial Plans, Configuration Templates Scheduler/Smart Scheduler Reporting on TMS Reporting Basics Creating a Report Using Reporting Templates Bridge Utilization Call Detail Records Billing Code Statistics Conferences System Managing and Troubleshooting TMS Using the Logs Cisco TMS Ticketing System Troubleshooting VCS Registrations Troubleshooting CUCM Registrations System Maintenance