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10835 Mac courses

Telephone Customer Service Training

4.5(3)

By Studyhub UK

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Telephone Customer Service Training
Delivered Online On Demand5 hours 21 minutes
£10.99

British Citizenship Training

4.5(3)

By Studyhub UK

Embark on a journey of understanding and preparing for British citizenship with the comprehensive 'British Citizenship Training' course. This educational experience begins with an in-depth exploration of what British citizenship entails, providing learners with a clear understanding of its significance and implications. As you move through the modules, the course unveils the various types of British citizenship, enriching your comprehension of the diverse pathways to becoming a British citizen. The curriculum then delves into the intricacies of nationality, immigration, and legislation, ensuring a robust grasp of the legal framework governing citizenship in the UK. This foundation is crucial for anyone aspiring to navigate the complex landscape of British immigration and citizenship. Further, the course provides detailed insights into the processes of entering and staying in the UK, both temporarily and permanently. It demystifies the often-complex citizenship application tests, offering guidance and preparation tips. As the course progresses, it addresses the nuances of dual nationality and citizenship, and critically examines the impact of Brexit on both EEA and non-EEA citizens. With modules focusing on living rights in the UK, seeking employment pre and post-application, and obtaining visas, this course is an invaluable resource for anyone looking to understand and successfully navigate the journey to British citizenship. Concluding with an exploration of British life and culture, the course not only prepares you for the practical aspects of citizenship but also integrates you into the rich tapestry of British society. Learning Outcomes Understand the fundamental concepts and types of British citizenship. Gain knowledge of UK nationality laws, immigration policies, and legislation. Learn about the processes for entering and residing in the UK, including visa acquisition. Prepare effectively for citizenship application tests and understand dual nationality concepts. Acquire insights into British life, culture, and employment landscape for prospective citizens. Why choose this British Citizenship Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this British Citizenship Training for? Individuals aiming to apply for British citizenship or dual nationality. Expatriates and immigrants seeking comprehensive knowledge of UK immigration laws. Professionals involved in immigration consultancy and legal advisory roles. Students and researchers interested in understanding the implications of Brexit on citizenship. Anyone aspiring to integrate into British society, culture, and the employment sector. Career path Immigration Consultant: £25,000 - £40,000 Legal Advisor (Immigration and Nationality Law): £30,000 - £55,000 Citizenship Application Specialist: £22,000 - £35,000 Cultural Integration Coordinator: £20,000 - £32,000 Research Analyst (Immigration and Citizenship): £24,000 - £38,000 Employment Advisor for New Citizens: £23,000 - £37,000 Prerequisites This British Citizenship Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This British Citizenship Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: What Is British Citizenship? What Is British Citizenship? 00:21:00 Module 02: Different Types of British Citizenship Different Types of British Citizenship 00:19:00 Module 03: Nationality, Immigration and Legislation Nationality, Immigration and Legislation 00:37:00 Module 04: Enter and Stay in the UK Both Temporarily and Permanently Enter and Stay in the UK Both Temporarily and Permanently 00:16:00 Module 05: Citizenship Application Tests Citizenship Application Tests 00:18:00 Module 06: Dual Nationality and Citizenship Dual Nationality and Citizenship 00:16:00 Module 07: Brexit and Its Implications for EEA and Non-EEA Citizens Brexit and Its Implications for EEA and Non-EEA Citizens 00:15:00 Module 08: Living Rights in the UK Living Rights in the UK 00:23:00 Module 09: Seeking Employment in the UK (Before and After the Application) Seeking Employment in the UK (Before and After the Application) 00:21:00 Module 10: Obtaining Visas for the UK Obtaining Visas for the UK 00:24:00 Module 11: British Life and Culture British Life and Culture 00:15:00 Assignment Assignment - British Citizenship Training 00:00:00

British Citizenship Training
Delivered Online On Demand3 hours 45 minutes
£10.99

Coaching & Mentoring - Level 5

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Coaching & Mentoring - Level 5 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Coaching & Mentoring - Level 5 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Coaching & Mentoring - Level 5 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Coaching & Mentoring - Level 5 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Coaching & Mentoring - Level 5? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Coaching & Mentoring - Level 5 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Coaching & Mentoring - Level 5 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Coaching & Mentoring - Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Coaching & Mentoring - Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Coaching & Mentoring - Level 5 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Coaching & Mentoring - Level 5 Module 01: Introduction to Coaching and Mentoring Module 01: Introduction to Coaching and Mentoring 00:28:00 Assessment Module 01 Module 01 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 02: Coaching and Mentoring: Objectives & Processes Module 02: Coaching and Mentoring: Objectives & Processes 00:33:00 Assessment Module 02 Module 02 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 03: Ethical Aspects of Coaching and Mentoring Module 03: Ethical Aspects of Coaching and Mentoring 00:35:00 Assessment Module 03 Module 03 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 04: Coaching and Mentoring Models Module 04: Coaching and Mentoring Models 01:01:00 Assessment Module 04 Module 04 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 05: Effective Communication Skills Module 05: Effective Communication Skills 00:28:00 Assessment Module 05 Module 05 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 06: Personal Skills Module 06: Personal Skills 00:27:00 Assessment Module 06 Module 06 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 07: Management Skills Module 07: Management Skills 00:26:00 Assessment Module 07 Module 07 Final Quiz Exam - Coaching & Mentoring - Level 5 00:10:00 Module 08: Functional Skills Module 08: Functional Skills 00:35:00 Assessment Module 08 Module 08 Final Quiz Exam - Online ILM 5 Certificate in Coaching and Mentoring 00:10:00 Recommended Readings Recommended Readings - Online ILM 5 Certificate in Coaching and Mentoring 00:00:00 Optional Assignment Optional Assignment - Coaching & Mentoring - Level 5 00:00:00

Coaching & Mentoring - Level 5
Delivered Online On Demand5 hours 53 minutes
£10.99

Key Account Management (KAM) Certificate at QLS Level 3

4.5(3)

By Studyhub UK

The Key Account Management (KAM) Certificate at QLS Level 3 course provides comprehensive insights into the world of Key Account Management, emphasizing the importance of understanding key accounts and building strong relationships with them. Participants will learn essential elements of KAM, effective planning, value delivery, and the significance of record keeping to achieve success in managing key accounts. Learning Outcomes: Understand the fundamentals of Key Account Management and its role in business success. Recognize the purpose and significance of Key Account Management in a competitive market. Identify and analyze key accounts, understanding their unique needs and requirements. Comprehend the essential elements and strategies involved in effective Key Account Management. Explore the qualities and skills that make a successful Key Account Manager. Learn how to build and deliver value to key accounts, fostering strong and long-lasting relationships. Develop efficient Key Account Planning techniques to achieve business goals. Gain insights into business customer marketing and development to drive growth with key accounts. Learn the art of developing and nurturing key relationships for mutual benefits. Understand the importance of meticulous record-keeping for effective Key Account Management. Explore internal aspects of KAM, including coordination within the organization for success. Master the art of crafting a compelling value proposition that resonates with key accounts. Why buy this Key Account Management (KAM) Certificate at QLS Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Key Account Management (KAM) Certificate at QLS Level 3 for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Key Account Management (KAM) Certificate at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Key Account Management (KAM) Certificate at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Key Account Management (KAM) Certificate at QLS Level 3 is a great way for you to gain multiple skills from the comfort of your home. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 1: Introduction to Key Account Management Introduction to Key Account Management 00:32:00 Module 2: Purpose of Key Account Management Purpose of Key Account Management 00:26:00 Module 3: Understanding Key Accounts Understanding Key Accounts 00:28:00 Module 4: Elements of Key Account Management Elements of Key Account Management 00:37:00 Module 5: What Makes a Good Key Account Manager What Makes a Good Key Account Manager 00:35:00 Module 6: Building and Delivering Value to Key Accounts Building and Delivering Value to Key Accounts 00:21:00 Module 7: Key Account Planning Key Account Planning 00:22:00 Module 8: Business Customer Marketing and Development Business Customer Marketing and Development 00:29:00 Module 9: Developing Key Relationships Developing Key Relationships 00:22:00 Module 10: The Importance of Record Keeping for Key Account Management The Importance of Record Keeping for Key Account Management 00:18:00 Module 11: Internal KAM Aspects Internal KAM Aspects 00:26:00 Module 12: The Value Proposition The Value Proposition 00:28:00 Assignment Assignment - Key Account Management (KAM) Certificate at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Key Account Management (KAM) Certificate at QLS Level 3
Delivered Online On Demand7 hours 24 minutes
£10.99

Branding Fundamentals for New Business

4.5(3)

By Studyhub UK

Set your business apart with the 'Branding Fundamentals for New Business' course, a comprehensive program designed to equip budding entrepreneurs and business owners with essential branding skills. This course is a journey through the core principles of effective branding, starting with an introduction to the psychological aspects of why people buy. Each section unfolds a new layer of branding knowledge, from understanding how to stand out as a business owner to mastering the art of storytelling in brand building. The curriculum intricately blends theoretical insights with practical applications, ensuring a well-rounded grasp of branding concepts. Delve into the nuances of brand personality through character typology, the Japanese concept of Ikigai, and the Big Hairy Audacious Goal (BHAG) framework. The course further explores the creation of a strong brand identity, including the development of core values, mission, vision, and their application in real-world scenarios. Learners will also uncover the secrets behind successful naming strategies and brand architecture. The latter sections focus on the power of storytelling and visual identity, including how to collaborate effectively with designers to create a compelling brand image. This course is an essential toolkit for anyone aspiring to create a brand that resonates deeply with its target audience. Learning Outcomes Understand the psychological factors influencing consumer purchases. Develop unique branding strategies to distinguish your business. Master the art of creating and communicating a compelling brand story. Learn the intricacies of visual identity and how to collaborate with designers. Acquire practical skills in naming and building a coherent brand architecture. Why choose this Branding Fundamentals for New Business course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Branding Fundamentals for New Business course for? Entrepreneurs looking to establish a strong brand presence. Business owners seeking to enhance their branding strategies. Marketing professionals aiming to deepen their branding knowledge. Start-up founders wanting to build a distinctive brand identity. Designers and creatives interested in understanding the business aspects of branding. Career path Brand Manager: £28,000 - £50,000 Marketing Strategist: £30,000 - £55,000 Creative Director: £35,000 - £60,000 Brand Consultant: £32,000 - £52,000 Entrepreneur: Variable Graphic Designer: £25,000 - £40,000 Prerequisites This Branding Fundamentals for New Business does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01 1.1 Introduction 00:02:00 1.2 Why Do People Buy? 00:05:00 Section 02 2.1 Standout as a Business Owner 00:03:00 2.2. Hybrid Model 00:01:00 2.3. Character Typology 00:04:00 2.4 Ikigai 00:02:00 2.5. BHAG 00:02:00 Section 03 3.1 Values 00:08:00 3.2 Abilities 00:04:00 3.3 Mission 00:08:00 3.4 Vision 00:03:00 3.5 How to Use Mission and Vision 00:03:00 Section 04 4.1. What are Archetypes 00:04:00 4.2. Paradise Archetypes 00:06:00 4.3. Structure Bringer Archetypes 00:07:00 4.4. Connection Seeker Archetypes 00:06:00 4.5. Mark Leaver Archetypes 00:06:00 Section 05 5.1. Importance of Naming 00:06:00 5.2. Basic Naming Approaches 00:05:00 5.3. Special Circumstances on Naming 00:04:00 5.4. Naming for Solopreneurs 00:03:00 5.5. Brand Architecture 00:06:00 Section 06 6.1. The Importance of Storytelling 00:02:00 6.2. How to Write and Use a Brand Story 00:09:00 Section 07 7.1. What is a Visual Identity 00:03:00 7.2. Visual Identity Booklet 00:05:00 7.3. Working with a designer and Final Notes 00:06:00 Resource Resource - Branding Fundamentals for New Business 00:00:00

Branding Fundamentals for New Business
Delivered Online On Demand2 hours 3 minutes
£10.99

Diploma in Sports Coaching at QLS Level 5

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Diploma in Sports Coaching at QLS Level 5 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Diploma in Sports Coaching at QLS Level 5 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Diploma in Sports Coaching at QLS Level 5 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diploma in Sports Coaching at QLS Level 5 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Diploma in Sports Coaching at QLS Level 5? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Diploma in Sports Coaching at QLS Level 5 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Diploma in Sports Coaching at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Diploma in Sports Coaching at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Sports Coaching at QLS Level 5 is a great way for you to gain multiple skills from the comfort of your home. Certification After studying the course materials of the Diploma in Sports Coaching at QLS Level 5 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 1: Introduction to Sports Coaching Introduction to Sports Coaching 00:23:00 Module 2: Psychological, Motivational, and Behavioural Training for Sports Psychological, Motivational, and Behavioural Training for Sports 00:30:00 Module 3: Techniques for Sports Coaching Techniques for Sports Coaching 00:20:00 Module 4: Physical Fitness and Training Physical Fitness and Training 00:19:00 Module 5: Management Skills for a Sports Coach Management Skills for a Sports Coach 00:20:00 Module 6: Coaching for Popular Sports Coaching for Popular Sports 00:25:00 Module 7: Nutrition Concerns for Athletes Nutrition Concerns for Athletes 00:20:00 Module 8: Sports Injury Prevention and Rehabilitation Sports Injury Prevention and Rehabilitation 00:17:00 Module 9: Children and Parent in Sports Children and Parent in Sports 00:17:00 Module 10: Women Coaches Women Coaches 00:17:00 Module 11: Coaching and Ethical Practice Coaching and Ethical Practice 00:27:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Diploma in Sports Coaching at QLS Level 5
Delivered Online On Demand3 hours 55 minutes
£10.99

Diploma in Lean Process and Six Sigma at QLS Level 5

4.5(3)

By Studyhub UK

Embark on a transformative journey towards mastering the art of Lean Process and Six Sigma with our comprehensive Diploma course. Dive into efficiency and quality improvement methodologies through an engaging curriculum designed to equip you with practical skills and knowledge. Lean Six Sigma is more than just a certification; it's a pathway to revolutionising processes and driving organisational success. In today's competitive landscape, understanding Lean Six Sigma is essential for professionals seeking to enhance productivity and eliminate waste. Through our meticulously crafted modules, you'll unravel the intricacies of Lean principles, delve into the core concepts of Six Sigma methodology, and gain a profound understanding of how these approaches synergise to streamline operations and maximise value delivery. Whether you're a novice curious about what Six Sigma entails or a seasoned practitioner aiming to refine your expertise, this course caters to learners of all levels. Learning Outcomes: Grasp the fundamentals of Lean and its application in fostering a culture of continuous improvement. Master the Five Principles of Lean and adeptly identify value and eliminate waste in processes. Understand the intricacies of Six Sigma methodology and its Define, Measure, Analyse, Improve, and Control phases. Acquire practical Value Stream Mapping (VSM) skills and learn to optimise workflow efficiency. Develop the ability to lead Lean Six Sigma initiatives and drive tangible results within your organisation. Why buy this Diploma in Lean Process and Six Sigma at QLS Level 5 Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diploma in Lean Process and Six Sigma at QLS Level 5 course for? Professionals seeking to enhance their skills in process improvement methodologies. Individuals interested in pursuing a career in quality management or operational excellence. Managers aiming to foster a culture of continuous improvement within their teams. Students eager to gain a competitive edge in the job market. Entrepreneurs looking to streamline their business processes for greater efficiency and profitability. Prerequisites This Diploma in Lean Process and Six Sigma at QLS Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Lean Six Sigma Consultant: £35,000 - £60,000 Per Annum Quality Assurance Manager: £30,000 - £50,000 Per Annum Operations Manager: £40,000 - £70,000 Per Annum Process Improvement Specialist: £30,000 - £55,000 Per Annum Supply Chain Analyst: £25,000 - £45,000 Per Annum Project Manager: £35,000 - £65,000 Per Annum Certification After studying the course materials of the Diploma in Lean Process and Six Sigma at QLS Level 5 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Diploma in Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Order your QLS Endorsed CertificateOrder your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Diploma in Lean Process and Six Sigma at QLS Level 5
Delivered Online On Demand3 hours 30 minutes
£10.99

Advanced Diploma in Health and Safety

4.3(43)

By John Academy

Advanced Diploma in Health and Safety Description: For obvious reasons anyone can be at health risk at any place, be it your own work place or somewhere else. Therefore it is important to exercise safety procedures in the workplace, which you can learn from this Advanced Diploma in Health and Safety course. This course is divided into three sections, each focusing on helping you improve the health and safety standards in the workplace. To do this though, you need to learn the basics of health and safety, and that is exactly what the first section is about. Here, you will look into health and safety related accidents and issues, find out about workplace hazards, understand legal aspects and find out more about RIDDOR. In the next section - titled 'Health and Safety at Workplace' - you find out more about a managers role, find out about different types of hazards, manage stress, and write and implement a safety plan. Finally, you look into the importance of workplace safety through learn about compulsory rules, dealing with issues and concerns, conflict resolution and so much more. This course is the ultimate guide for implementing health and safety as it cover a diverse group of topics, and you would do well to get it now. Who is the course for? Business professionals who need to learn about workplace health and safety methods People who have an interest in knowing how to handle health and safety Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Health and Safety course is a useful qualification to possess, and would be beneficial for the following careers: Health Safety Instructor Health & Safety Representative Businessmen Entrepreneur Human Resource Manager Life Coach Mentor. Updated Version-Advanced Diploma in Health and Safety Module 1: Health and Safety at Work and the Laws 00:23:00 Module 2: Managing for Health and Safety 00:31:00 Module 3: Risk Assessment and Common Risks 00:21:00 Module 4: Accidents and Ill Health at Work 00:17:00 Module 5: Incident Management at Work 00:25:00 Module 6: Electrical, Fire and Gas Safety 00:25:00 Module 7: Measures of Fire Safety 00:25:00 Module 8: Fire Emergency: Evacuation Procedures 00:15:00 Module 9: The Fire Plan and Safety Arrangements 00:20:00 Module 10: Manual Handling Hazards and Injuries 00:23:00 Module 11: Manual Handling Risk Control 00:28:00 Module 12: Safe Lifting Techniques 00:15:00 Module 13: Working at Height 00:22:00 Module 14: Work at Height Equipment 00:21:00 Module 15: Working in Confined Spaces and the Laws 00:19:00 Module 16: Control Measures for Working in Confined Spaces 00:25:00 Module 17: Emergency Procedures for Working in Confined Spaces 00:18:00 Module 18: Safety in Different Work Settings 00:21:00 Module 19: Work Equipment Hazards and Risk Control 00:22:00 Module 20: Other Health and Safety Hazards at Work 00:23:00 Module: 21: Basic First-Aid Techniques 00:20:00 Module 22: Dealing with Minor Injuries at Workplace 00:25:00 Module 23: Call for an Emergency 00:07:00 Module 24 Health Problems Related to Hazardous Substances 00:29:00 Module 25: Identifying Hazardous Substances 00:25:00 Module 26: Control Measures and Monitoring 00:29:00 Module 27: Implementation of Control Measures 00:22:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00 Old Version-Advanced Diploma in Health and Safety Health and Safety at Workplace Introduction 00:15:00 Health and Safety Related Accidents and ill-health 00:30:00 Legal Responsibilities and Requirements 00:30:00 Managing health and safety in Workplace 01:00:00 Health and Safety in The workplace 01:00:00 Workplace Hazards, Slips and Trips 01:00:00 General fire safety 00:30:00 Work at height 01:00:00 Building work 01:00:00 Machinery safety 01:00:00 Plant and equipment maintenance 01:00:00 Workplace transport 01:00:00 Lifting and handling 01:00:00 Noise, Vibration 01:00:00 Electricity 01:00:00 Harmful substances 01:00:00 Flammable and explosive substances 01:00:00 Managing health, Stress and Emergency Procedures 01:00:00 Role of Employer or Managers and PPE 01:00:00 Importance of Workplace Safety Why Workplace Health & Safety are Important 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Special Situations: The Handicapped 00:15:00 Health and Safety at Workplace (for USA) Module One - Getting Started 00:30:00 Module Two - An Overview 00:30:00 Module Three - Types of Hazards 00:30:00 Module Four - Managers Role 00:30:00 Module Five - Training 01:00:00 Module Six - Stress Management 01:00:00 Module Seven - Workplace Violence 00:30:00 Module Eight - Identifying Your Company Hazards 00:30:00 Module Nine - Drug & Alcohol Abuse 01:00:00 Module Ten - Writing the Safety Plan 00:30:00 Module Eleven - Implement the Plan 01:00:00 Module Twelve - Wrapping Up 00:30:00 Recommended Reading Recommended Reading: Advanced Diploma in Health and Safety 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Health and Safety 00:30:00 Final Exam Final Exam- Advanced Diploma in Health and Safety 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Advanced Diploma in Health and Safety
Delivered Online On Demand47 hours
£11.99

SQL Database Management

4.5(3)

By Studyhub UK

Dive into the world of structured data manipulation and management with the SQL course. Explore database fundamentals, constraints, functions, clauses, and advanced concepts such as joins and wild cards. From creating to altering databases, this course empowers you with a versatile skill set to navigate and manipulate data efficiently using SQL. Learning Outcomes: Acquire a foundational understanding of SQL, its role, and importance in database management. Master the creation, organization, and manipulation of databases. Implement constraints to ensure data integrity and enforce business rules. Utilize SQL functions to transform and manipulate data effectively. Employ SQL clauses to filter, sort, and analyze data for specific purposes. Perform alterations on databases and tables to accommodate evolving data needs. Explore the intricacies of joins and relationships to retrieve and consolidate data from multiple tables. Harness the power of wild cards to perform flexible and dynamic data searches. Why buy this SQL Database Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the SQL Database Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This SQL Database Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Database Administrators and SQL Developers. Software Engineers Seeking Proficiency in SQL for Application Development. Data Analysts and Business Intelligence Professionals. IT Professionals Looking to Enhance Their Database Management Skills. Prerequisites This SQL Database Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path SQL Developer - $70,000 to $110,000/year. Database Administrator - $60,000 to $100,000/year. Data Analyst - $60,000 to $90,000/year. Business Intelligence Developer - $70,000 to $120,000/year. Database Manager - $80,000 to $130,000/year. Course Curriculum Unit 01: Introduction Module 01: Introduction 00:09:00 Module 02: Xampp (PHPmyadmin) installation 00:05:00 Unit 02: Getting Started With Databases Module 01: Creating a database 00:02:00 Module 02: Creating Tables 00:03:00 Module 03: More about Tables 00:01:00 Module 04: Inserting into Tables 00:03:00 Module 05: Updating and Deleting 00:04:00 Module 06: Data Types 00:03:00 Module 07: Conditional and comparison operators 00:04:00 Unit 03: Constraints Module 01: Primary Keys 00:05:00 Module 02: Foreign Keys 00:07:00 Module 03: Indexes 00:03:00 Module 04: Unique Indexes 00:03:00 Unit 04: SQL Functions Module 01: Functions (Part: 01) 00:02:00 Module 02: Functions (Part: 02) 00:03:00 Unit 05: SQL Clauses Module 01: Basic Queries and Where Claueses 00:04:00 Module 02: Order by 00:03:00 Module 03: Distinct 00:05:00 Module 04: In 00:04:00 Module 05: Group by 00:07:00 Unit 06: Alters Module 01: Alters (Part: 01) 00:03:00 Module 02: Alters (Part: 02) 00:05:00 Module 03: Alters (Part: 03) 00:05:00 Unit 07: All about Joins and SQL Relations Module 01: Aliases 00:04:00 Module 02: Inner joins 00:07:00 Module 03: Left and right joins 00:06:00 Module 04: Unions 00:06:00 Unit 08: Wild Cards Module 01: Wild Cards (Part: 01) 00:07:00 Module 02: Wild cards (Part: 02) 00:05:00 Unit 09: More Advanced Areas of SQL Module 01: Views 00:09:00 Module 02: Creating Functions 00:07:00 Module 03: Triggers 00:09:00 Assignment Assignment - SQL 00:00:00

SQL Database Management
Delivered Online On Demand2 hours 33 minutes
£10.99

Business Management & Development

4.5(3)

By Studyhub UK

Overview Gain a comprehensive understanding of the key aspects of business and management, and sharpen your strategic skills in no time! The Business Management & Development course will equip you with a range of skills required to effectively run a business using strategic models. It provides an in-depth overview of business strategy and leadership best practices, as well as online professional development training. We've taken this comprehensive professional diploma in Strategic Business Management and broken it down into several modules which will assist you to easily grasp each concept - from the fundamentals to the most advanced aspects of the course. It really is a sure pathway to success! Why buy this Business Management & Development? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Business Management & Development you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Business Management & Development does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Business Management & Development was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Business Management & Development is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Business Management Designing Your Organisational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting 00:30:00 Succession Planning 00:15:00 Managing Your Money 00:15:00 Ethics 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Business Branding Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Business Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Mock Exam Mock Exam- Diploma in Strategic Business Management and Administration 00:30:00 Final Exam Final Exam- Diploma in Strategic Business Management and Administration 00:30:00

Business Management & Development
Delivered Online On Demand24 hours
£10.99