1812 Listening courses

Audio Typing: Audio Typing Have you ever wished to type more quickly? We have the audio typing course, so look no further. The fundamentals and introduction to audio typing are taught in this course on audio typing. This audio typing training explains typing skills and improves typing speed. This audio typing course covers text-to-speech audio typing, formatting, and transcription best practices. You may getspecialisedt transcribing and transcription tools through the audio typing course. This extensive audio typing course will teach quality assurance and proofreading. Enrol in our audio typing course to grab the opportunities for transcription and homophone skills as part of the study plan! Audio Typing: Audio Typing Touch typing techniques are explained in the audio typing course. Along with improving their listening skills, participants in the audio typing course also learn how to use transcription software. Additionally, the training on audio typing includes strategies for dealing with challenging audio recordings. Additionally, typing exercises to increase accuracy and speed are covered in this audio typing course. Students that enroll in the audio typing course also learn how to format, proofread, and edit transcribed papers. Certificate of Completion Audio Typing: Audio Typing You will receive a course completion certificate for free as soon as you complete the Audio Typing: Audio Typing Course. Who is this course for? Audio Typing: Audio Typing If you want to learn how to type properly using touch typing, this audio typing course is perfect for you. Requirements Audio Typing: Audio Typing To enrol in this Audio Typing: Audio Typing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Audio Typing Course. Be energetic and self-motivated to complete our Audio Typing Course. Basic computer Skill is required to complete our Audio Typing Course. If you want to enrol in our Audio Typing Course, you must be at least 15 years old. Career path Audio Typing: Audio Typing There are several employment options available with this audio typing course, including Medical Transcriptionists, Legal Secretaries, audiotypists, and so on.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this level 1 German Language course, you will learn the fundamentals of German, from essential vocabulary to basic grammar and conversational phrases. With this comprehensive course, you will become proficient in everyday German communication, setting a strong foundation for further language learning. This course at a glance Accredited by CPD UK Boost your career in the German language Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need Why German Language Course Level 1 right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this German Language Course Level 1 course will set you up with a solid foundation to become a confident German language speaker and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of the German language. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. German Language Course Level 1 Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Course Curriculum Lesson 1 | Presentation of Ben Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense The Numbers 0-12 and the Verbs 'Sein' and 'Kommen' in Quizlet Telling the Story Using Quizlet Lesson 2 | Ben's Girlfriend Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Greetings, Personal Pronouns and the Verbs 'Haben', 'Leben', 'Wohnen', 'Heißen' Telling the Story Using Quizlet Lesson 3 | Ben learns German Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Countries, Languages, Alphabet and the Verbs 'Möchten' and 'Lernen' Telling the Story Using Quizlet Lesson 4 | Professions of Ben and Lina Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Articles (Cases),professions and the Verbs 'Studieren' and 'Arbeiten' Telling the Story Using Quizlet Lesson 5 | Listening German Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Question Words, Possessive Pronouns and Verbs 'Müssen', 'Hören' and 'Helfen' Telling the Story Using Quizlet Challenge 1| Lesson 1-5 Challenge - Video Challenge - Instructions Congrats and Please Leave an Evaluation of the Course 😀 Lesson 6 | Birthday of Lina Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Important Expressions, Personal Pronouns in Accusative and Dative, Verbs Telling the Story Using Quizlet Lesson 7 | Flight to Berlin Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Expressions for Transportation, German Numbers 10-99, Verbs Fahren and Fliegen Telling the Story Using Quizlet Lesson 8 | Hotel in the Center Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Expressions to Encourage, an the Hotel, Verbs 'Schlafen' and 'Sehen' Telling the Story Using Quizlet Lesson 9 | Sausage With Curry Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Expressions of Congratulations, Adjectives, Verbs 'Können', 'Finden' and 'Sagen' Telling the Story Using Quizlet Lesson 10 | People Speak Fast Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Expressions to Communicate, Inseparable Verbs, Verbs Telling the Story Using Quizlet Challenge 2 | Lesson 6-10 Challenge - Video Challenge - Instructions Lesson 11 | a Lot of Spanish People Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Expressions to Introduce Yourself, Coordinating Conjunctions, Verbs Telling the Story Using Quizlet Lesson 12 | Studying all Day Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense The Time, Subordinate Conjunctions, Verbs 'Machen' and 'Lesen' Telling the Story Using Quizlet Lesson 13 | Good News Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Expressions of Enthusiasm, Days of the Week, Verbs 'Kaufen' and 'Werden' Telling the Story Using Quizlet Lesson 14 | The House in Madrid Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Expressions With Swearwords, Numbers in German 100-10.000, Verbs Telling the Story Using Quizlet Lesson 15 | Searching a Flat in Berlin Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Rules for Healthy Living (Imperative), House Stuff, Verbs 'Suchen' and 'Sollen' Telling the Story Using Quizlet Challenge 3 | Lesson 11-15 Challenge - Video Challenge - Instructions Lesson 16 | Water and Electricity Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Having Anger, the Year and Months, Verbs 'Lieben' and 'Nehmen' Telling the Story Using Quizlet Lesson 17 | Winter in Berlin Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense The Colors, the Weather, Verb 'Sein' Telling the Story Using Quizlet Lesson 18 | Hospital and Workshop Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Questions About Profession, Separable Verbs, Verbs 'Weitergehen', 'Reparieren' Telling the Story Using Quizlet Lesson 19 | Cat or Dog Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense The Animals, Express Your Taste, Verb 'Vermissen' Telling the Story Using Quizlet Lesson 20 | Buying a Small Dog Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Giving Directions, City Stuff, Verbs 'Gehen', 'Gewinnen' and 'Verlieren' Telling the Story Using Quizlet Challenge 4 | Lesson 16-20 Challenge - Video Challenge - Instructions Lesson 21 | With the Dog in the Park Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Flirting Questions, Two-Way-Prepositions, Verb 'Spielen' Telling the Story Using Quizlet Lesson 22 | Rent a Car Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Things to Communicate, the Family, Verbs 'Mieten' and 'Ankommen' Telling the Story Using Quizlet Lesson 23 | No Dogs at the Beach Part 1 | Ben Tells His Story Part 2 | Conversation With Question Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Questions With 'Wie + Adjective', Adjectives Ii, Verb 'Warten' Telling the Story Using Quizlet Lesson 24 | Chocolate for Everybody Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense How We Feel, Sweets to Eat, Verbs 'Essen' and 'Fressen' Telling the Story Using Quizlet Lesson 25 | In the Restaurant Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Modal Verbs, Prepositions With Dative, Verbs 'Dürfen' and 'Trinken' Telling the Story Using Quizlet Challenge 5 | Lesson 21-25 Challenge - Video Challenge - Instructions Lesson 26 | Ben is Sick Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Talking About Health, Body Parts, Verbs 'Bleiben' and 'Wissen' Telling the Story Using Quizlet Lesson 27 | Lina makes Soup Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Restaurant Information, Food and Drinks, Verbs 'Liegen', 'Kochen', 'Schmecken' Telling the Story Using Quizlet Lesson 28 | Ben feels Better Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Phrases for Social Media, Social Media, Verb 'Anrufen' Telling the Story Using Quizlet Lesson 29 | Germany vs Spain Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Tips for Learning German, Hobbies, Verbs 'Lernen' and 'Sprechen' Telling the Story Using Quizlet Lesson 30 | Germany is Wonderful Part 1 | Ben Tells His Story Part 2 | Conversation With Questions Part 3 | Conversation With Questions Part 4 | Conversation With Questions Part 5 | the Girl Tells the Story in Present Tense Part 6 | the Girl Tells the Story in Past Tense Buy Clothes, Clothing, Verb 'Empfehlen' Telling the Story Using Quizlet Challenge 6 | Lesson 26-30 Challenge - Video Challenge - Instructions Lesson 31 | Resume of the Story Video - Resume in Present Tense Full Course Grammar Summary Telling the Story in Present Tense Using Quizlet Watch the Resume of the Story in Past Tense Video - Resume in Past Tense Telling the Story in Past Tense Using Quizlet Who should take this course? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of the German language. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method This German Language Course Level 1 assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Mindfulness: Mindfulness Course Online Discover how Mindfulness: Mindfulness can positively impact various aspects of your life, including your mental, emotional, and physical well-being. Through this Mindfulness: Mindfulness learn how to cultivate meaningful connections with others through mindful communication and active listening. Gain valuable insights on creating and maintaining a consistent Mindfulness: Mindfulness routine that aligns with your lifestyle and goals. Develop the discipline and motivation needed to make mindfulness a lifelong habit. If you are seeking a transformative experience that will enhance your overall well-being, then our course "Mindfulness" is the perfect solution for you. The Mindfulness: Mindfulness course can help you regain control and find tranquility amidst the storm. Our comprehensive Mindfulness: Mindfulness course offers a deep dive into the art of mindfulness, providing you with the knowledge, techniques, and tools necessary to bring about positive change in your life. Don't let stress and distractions rule your life. Take control, find serenity, and unlock your full potential through the art of Mindfulness: Mindfulness. Sign up now and experience the profound benefits that await you! Main Course: Mindfulness Diploma Course Special Offers Of this Mindfulness: Mindfulness Course This Mindfulness: Mindfulness Course includes a FREE PDF Certificate. Lifetime access to this Mindfulness: Mindfulness Course Instant access to this Mindfulness: Mindfulness Course 24/7 Support Available to this Mindfulness: Mindfulness Course Mindfulness: Mindfulness Course Online This Mindfulness Diploma Course has six modules to describes mindfulness and how to become a mindfulness instructor. The role, method and elements related to mindfulness are describes in this Mindfulness Diploma Course. Moreover, you will know about mindfulness meditation and empirical evidence in this Mindfulness Diploma Course. With the help of Mindfulness Diploma Course you can explore mindfulness meditation. Who is this course for? Mindfulness: Mindfulness Course Online This Mindfulness: Mindfulness Course is open to everyone. Requirements Mindfulness: Mindfulness Course Online To enrol in this Mindfulness: Mindfulness Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Mindfulness: Mindfulness Course. Be energetic and self-motivated to complete our Mindfulness: Mindfulness Course. Basic computer Skill is required to complete our Mindfulness: Mindfulness Course. If you want to enrol in our Mindfulness: Mindfulness Course, you must be at least 15 years old.

Let’s face it—meeting minutes are rarely the highlight of anyone’s day, but they can make or break a project, team, or even your reputation (yes, really). This CPD-accredited Minute Taking course is designed for anyone who’s ever walked into a meeting with good intentions and walked out with notes that make no sense whatsoever. With a sharp focus on clarity, structure, and modern note-taking methods, this course guides you through the art of capturing key points without turning into a courtroom stenographer. Whether you're a seasoned administrator or the one who drew the short straw at the Monday briefing, this training will help you write minutes people actually want to read—without decoding them first. You’ll explore best approaches for pre-meeting prep, effective listening, and writing up records that are accurate, concise, and dare we say—useful. From formal board meetings to less-than-formal team chats, this course helps you bring order to the chaos, all from the comfort of your keyboard. What you will learn from the Minute Taking - CPD Accredited course: Demonstrate in-depth knowledge of the role of the Minute-Taker Understand the key elements that make a meeting successful Identify the stages of minute taking and steps to arranging a meeting List all the things that should be included in a meeting agenda Deal with stressful meetings and conversations that go off-track Address all matters arising and close a meeting successfully Manage meeting tasks and chase up action items effectively Creating a Minutes template and distributing notes to all attendees Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking - CPD Accredited training.

Getting Started The programme's primary objective is to deliver practical and realistic solutions to business-related strategic challenges backed by appropriate references to theoretical and conceptual analysis. Students showcase their understanding and findings by producing a Consultancy Project Report. Globalisation means that effective and fair management of people is more vital than ever. In a turbulent, rapidly changing business environment, the demand for HR professionals who can strategically manage and develop staff potential - whilst overcoming issues such as redundancy, flexible working and the recent challenges of furloughed staff and social distancing - has never been more fundamental to business success. The programme meets the career enhancement needs of human resource (HR) managers, advisers, and administrators. The Advanced Entry route programme is available to students that already hold relevant experience and a recognised Postgraduate Diploma (PgD) in Human Resource Management or an equivalent qualification. The Consultancy Project Report is delivered and assessed by our academic team based in the UK, utilising our virtual learning platform and with direct support from allocated supervisors. The Advanced Entry route programme typically takes 6-9 months to complete. Throughout the programme, students receive guidance from their dedicated supervisor, ensuring they make the most of their learning experience. The MA in Human Resource Management (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham. School of Business and Technology London partners with LGS to promote this programme. Upon completing the programme, students are awarded an MA in Human Resource Management from the University of Buckingham. Additionally, students can attend the graduation ceremony held in the UK, celebrating their achievements. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Projects only No Examinations Entry Requirements A relevant and recognised postgraduate diploma or equivalent, such as the OTHM Level 7 Diploma in Human Resource Management. Along with the application, students must provide the certificate and transcript as proof of this qualification. A Bachelor's degree or an equivalent higher qualification. A copy of a valid photo ID for identification purposes. A well-written Statement of Purpose should outline the student's motivations, career goals, and reasons for pursuing the MA in Human Resource Management. An updated Curriculum Vitae (CV) that highlights at least two years of work experience at the graduate level in either a managerial or professional capacity. By submitting these necessary documents, applicants can take the initial step towards joining the MA in Human Resource Management programme and furthering their expertise in the field of HR. English Requirements A pass in English at the A level. Completion of a Bachelor's degree programme taught and assessed in English. An overall score of 6.5 or higher in the International English Language Testing System (IELTS), with a minimum score of 6.0 in each component. A Test of English as a Foreign Language (TOEFL) score of 72 or higher, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. In addition to the above requirements, all applicants will be required to participate in a live virtual interview with a staff member from the London Graduate School. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MA in Human Resource Management (Advanced Entry) Programme structure Research Methods Consultancy Project Report Delivery Methods The MA in Human Resource Management (Advanced Entry), delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Health & Social Care: Health & Social Care Course Online Are you looking for a rewarding career that will allow you to help people succeed in their daily lives? Are you considering a career as a nurse, paramedic, health visitor, or social worker? Are you looking for a way to break into the healthcare industry? If this is the case, the Health & Social Care: Health & Social Care Course can assist you in developing skills and knowledge that will propel your career forward and open doors to enticing opportunities! Individuals who complete the Health & Social Care: Health & Social Care Course will have the knowledge, understanding, and skills necessary to succeed in senior management positions in the health & social care sector. Students can demonstrate their abilities by producing evidence from their work activities to meet national occupational standards. Through this Health & Social Care: Health & Social Care Course, learners will acquire care management skills in the health & social care sector. The primary goal of this Health & Social Care: Health & Social Care Course is to explore key concepts of professional and ethical practice, care delivery, care management, and personal and professional development. In addition, learners in this Health & Social Care: Health & Social Care Course will develop the academic and professional practice to assist health & social care services. Enrol in our Health & Social Care: Health & Social Care Course today and make a life-changing decision, gaining the knowledge you need to transform your career. Courses including with this Health & Social Care: Health & Social Care course bundle: Course 01: Level 6 Health & Social Care. Course 02: Level 3 Award in Health and Social Care Course 03: Diploma in Health and Wellbeing Course 04: Level 3 Diploma in Healthcare Support Course 05: Healthcare Management Training Course 06: Care Certificate (Standard 1 to 15) Course 07: Equality and Diversity Course 08: Level 2 Youth Work Certificate Course 09: Safeguarding Vulnerable Adults Training Course 10: Level 5 Mental Health First Aid Certification Course 11: Mental Health Support Worker Course 12: Level 2 Certificate in Preparing to Work in Adult Social Care Course 13: Level 5 Mental Health Care - MCA and DOLS Course 14: Level 5 Diploma in Family Support Worker Course 15: Domestic Violence and Abuse Awareness Diploma [ Note: Free PDF certificate as soon as completing the Health & Social Care: Health & Social Care Course] Health & Social Care: Health & Social Care Course Online This Health & Social Care: Health & Social Care Course consists of 13 modules. Course Curriculum of Level 6 Diploma in Health and Social Care Course Module 01: A Quick Overview of Health and Social Care Module 02: Understanding Healthcare Module 03: Understanding Social Care Module 04: The UK Health System Module 05: Care and Support Planning Module 06: Person-Centred Care Module 07: Communication in Health and Social care Module 08: Developing Effective Communication Skills Module 09: Developing Listening Skills Module 10: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 11: Health and Safety Responsibilities Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care Assessment Method of Health & Social Care: Health & Social Care Course After completing each module of Health & Social Care: Health & Social Care Course, you will get MCQ quizzes to assess your learning. You will move through the later modules upon successful completion (60% correct answer at least) of the quiz test. Certification of Health & Social Care: Health & Social Care Course After completing the Health & Social Care: Health & Social Care Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Health & Social Care: Health & Social Care Course Online This Health & Social Care: Health & Social Care Course is ideal for working or planning to work in hospitals, health & social care organizations. Individuals study this Health & Social Care: Health & Social Care Course for personal and professional development, re-entering employment after an absence period in the health science, health, or social care fields, or for those seeking a career change to the health or social care sector. Requirements Health & Social Care: Health & Social Care Course Online To enrol in this Health & Social Care: Health & Social Care Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Health & Social Care: Health & Social Care Course. Be energetic and self-motivated to complete our Health & Social Care: Health & Social Care Course. Basic computer Skill is required to complete our Health & Social Care: Health & Social Care Course. If you want to enrol in our Health & Social Care: Health & Social Care Course, you must be at least 15 years old. Career path Health & Social Care: Health & Social Care Course Online Learners who complete the Health & Social Care: Health & Social Care Course will be able to progress to the Health & Social Care: Health & Social Care Course, Social or MSC/MBA, or to employment in an associated profession.

Anger Management and Conflict Resolution Program Course Overview: The "Anger Management and Conflict Resolution Program" equips learners with essential skills to handle difficult situations with emotional intelligence and effective communication. This course focuses on managing anger and resolving conflicts in personal and professional settings. Learners will explore key strategies for recognising emotional triggers, adopting healthier coping mechanisms, and improving interpersonal relationships. By the end of the program, participants will be able to approach challenging situations calmly and with a clear focus, improving their overall emotional well-being and reducing stress. Course Description: This comprehensive course covers core concepts of anger management, conflict resolution, and emotional control. Learners will delve into techniques for identifying triggers, understanding the roots of anger, and developing effective strategies for conflict resolution. The course also addresses improving communication, active listening, and assertiveness skills. Participants will learn how to navigate workplace and personal conflicts, creating more harmonious environments. Through interactive modules, they will acquire the tools to de-escalate tense situations, promoting peace and cooperation in all areas of life. By the course's conclusion, learners will gain confidence in managing emotions and resolving conflicts with greater efficiency. Anger Management and Conflict Resolution Program Curriculum: Module 01: Anger Management Module 1 Module 03: Anger Management Module 2 Module 03: Anger Management Module 3 (See full curriculum) Who is this course for? Individuals seeking to improve emotional control in daily life. Professionals aiming to enhance their conflict management skills. Beginners with an interest in emotional intelligence and personal development. Managers and team leaders who want to foster a harmonious workplace. Career Path Conflict Resolution Specialist Human Resources Manager Customer Service Manager Mental Health Support Worker Team Leader or Supervisor

Overview ADHD: ADHD Awareness Course Online In today's competitive world, you must have a precise set of talents to succeed in your profession. You will gain the most in-demand skills to jumpstart your career and update your existing knowledge and abilities in this in-depth ADHD: ADHD Awareness Course. Through this ADHD: ADHD Awareness Course, you will learn all about ADHD and how it impacts children and teenagers. From both the child's and the community's perspectives, you will also learn about the advantages and disadvantages of a child with ADHD: ADHD Awareness Course in mainstream schools and specialised education. The ADHD: ADHD Awareness Course will teach you about the problems that young children experience daily, how their behaviour can be misinterpreted, and everything there is to know about ADHD: ADHD Awareness Course. This ADHD: ADHD Awareness Course is designed to help you boost your job chances and provide you with the skills to succeed. Enrol today and start learning. Special Offers of this ADHD: ADHD Awareness Course. This ADHD: ADHD Awareness Course includes a FREE PDF Certificate. Lifetime access to this ADHD: ADHD Awareness Course Instant access to this ADHD: ADHD Awareness Course 24/7 Support Available to this ADHD: ADHD Awareness Course [ Note: Free PDF certificate as soon as completing the ADHD Awareness Course] Description ADHD: ADHD Awareness Learning Objectives After completing this ADHD Awareness Course, learners will be able to - Gain a thorough understanding of ADHD and its impact on learning. Examine a variety of instructional methods tailored for ADHD students. Help children with ADHD develop effective communication abilities. Improve the active listening abilities of children with ADHD. Handle a difficult situation involving ADHD behaviors with care. Who is this course for? ADHD: ADHD Awareness Course Online This ADHD: ADHD Awareness Course is suitable for anyone interested in social care in either a local authority or private care setting. Requirements ADHD: ADHD Awareness Course Online To enrol in this ADHD: ADHD Awareness Course, students must fulfil the following requirements: ADHD: Good Command over English language is mandatory to enrol in our ADHD Awareness Course. ADHD: Be energetic and self-motivated to complete our ADHD Awareness Course. ADHD: Basic computer Skill is required to complete our ADHD Awareness Course. ADHD: If you want to enrol in our ADHD Awareness Course, you must be at least 15 years old.

Overview Education and training can significantly influence one's ability to flourish. This Focus Awards Level 4 Certificate in Education and Training (RQF) qualification will encourage you to think strategically and critically, allowing you to perform successfully.This 36-credit Level 4 Certificate in Education and Training (RQF) qualification is offered by Focus Awards. This honourable awarding organisation is regulated by Ofqual and assures competence and recognition of your qualifications.The remarkable course is crafted into mandatory and optional units so you can acknowledge the concepts better. It starts with the basic insights and proceeds towards advanced levels to encourage you to focus. It covers almost every aspect of education and training. You will discover ingenious ways to teach, learn, and assess alongside other professional practices. You'll become a useful employee capable of innovating, tackling challenges, and progressing on your own. So what are you waiting for? Roll up your sleeves and get yourself enrolled in this thriving certification! Benefits You Will Gain Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Recognised qualification Exquisite customer service Qualification Focus Awards Level 4 Certificate in Education and Training (RQF) Description Learners must complete all mandatory units totalling 21 credits along with 15 credits from the remaining optional units to create a total credit value of 36.From this qualification, you will: Know the roles, responsibilities and relationships in education and training. Understand how to assess learners in education and training. Develop and prepare resources for learning and development. Meet the needs of learners. Qualification Purpose The Focus Awards Level 4 Certificate in Education and Training (RQF) qualification is designed to provide students with knowledge and understanding of delivering education and training, assessing learners, using resources, and understanding the roles and responsibilities in relevant fields. Who is this course for? Individuals interested in pursuing a career as an Education and Training Specialist, Teacher or other related fields. Requirements This qualification has no specific entry requirements. However, the learners must be at least 18 or above. Progression Upon successfully completing this qualification, learners may wish to continue their development by undertaking the following qualification. Level 5 Diploma in Education and Training (RQF) Total Qualifications Time  Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is 360 hours.The credit for this qualification is 36. Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate providers of education or training. Guided Learning Hours for this qualification is 140. Method of Assessment The Focus Awards Level 4 Certificate in Education and Training (RQF) is internally assessed, and each student must construct a portfolio of evidence demonstrating the achievement of all learning outcomes and assessment criteria linked with each unit, like- Assessor observation - completed observational checklists on related action plans. Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Career Path Education and Training Specialist Child and Youth Program Assistant Academic Advisor English Educator Teacher Professional Trainer Course Curriculum 42 sections • 187 lectures • 00:00:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •0 - Certificate Units - Information for Delivery: 00:00:00 •0 - Resource Information and Terms and Conditions of Use: 00:00:00 •At018c - Pre Course Assessment Certificate: 00:00:00 •At050c - Sample Action Plan for the Certificate in Education and Training: 00:00:00 •Pgu1c - Guidance for Evidencing Achievement - Understanding Roles , Responsibilities and Relationships: 00:00:00 •Sau1c - Self Assessment Grid - Understanding Roles, Responsibilities and Relationships: 00:00:00 •G9001C - Information leaflet - An introduction to the Certificate in Education and Training: 00:00:00 •G9002C - Information leaflet - Teaching Roles, Responsibilites, Relationships and Boundaries: 00:00:00 •G9003C - Information leaflet - Legislation, Regulatory Requirements, Codes of Practice: 00:00:00 •G9007C - Information leaflet - Promoting Equality and Valuing Diversity: 00:00:00 •G9008C - Information leaflet - Promoting Appropriate Behaviour and Respect: 00:00:00 •I0001A - PP - Learner Needs and Points of Referral: 00:00:00 •I9001C - Information leaflet - Learner Needs and Points of Referral: 00:00:00 •M9063a - Information Leaflet - Beginners Guide to Referencing: 00:00:00 •G0001C - PP - An Introduction to the Certificate in Education and Training: 00:00:00 •G0002A - PP - Teaching Roles, Responsibilities, Relationships and Boundaries: 00:00:00 •G0003A - PP - Legislation, Regulatory Requirements and Codes of Practice: 00:00:00 •G0007A - PP - Promoting Equality and Valuing Diversity: 00:00:00 •G0008A - PP - Promoting Appropriate Behaviour and Respect: 00:00:00 •H9001 - Handout - Identifying Inequality: 00:00:00 •H9002 - Handout - Learner Differences: 00:00:00 •H9003 - Handout - Ways to promote and advance equality: 00:00:00 •H9004 - Glossary of educational terms: 00:00:00 •H9005 - Educational abbreviations and acronyms: 00:00:00 •H9007 - Demonstrating good practice to promote inclusion: 00:00:00 •H9008 - Handout - Safeguarding Prevent British Values: 00:00:00 •H9010 - Handout - Table of examples of teaching roles and responsibilities: 00:00:00 •H9011a - Handout - Boundaries of Teaching: 00:00:00 •H9014C - Verbs used in the Certificate in Education and Training units: 00:00:00 •H9015 - Handout - the Teaching and Learning Cycle: 00:00:00 •H9020a - Handout - Table of Examples of Potential Needs and Points of Referral: 00:00:00 •H9051 - Handout - Tips for New Teachers and Trainers: 00:00:00 •HC004 - Checklist for Equality and Diversity: 00:00:00 •Hc012 - Checklist for Teaching: 00:00:00 •I9011- Handout - Equality and Diversity - Glossary of Terms: 00:00:00 •0 - Certificate Units - Information for Delivery: 00:00:00 •0 - Resource Information and Terms and Conditions of Use: 00:00:00 •Pgu2c - Guidance for Evidencing Achievement - Planning to Meet the Needs of Learners: 00:00:00 •Sau2c - Self Assessment Grid - Planning to Meet the Needs of Learners: 00:00:00 •Atmc01 - Checklist - Minimum Core Personal Skills: 00:00:00 •Hc012 - Checklist for Teaching: 00:00:00 •Hc014 - Checklist for Reviewing Own Practice - Planning: 00:00:00 •AT005 - Template - Reflective Learning Journal: 00:00:00 •At007 - Template - Session Plan Pro-forma: 00:00:00 •At013 - Template - Scheme of Work Rationale: 00:00:00 •At014 - Template - Scheme of Work: 00:00:00 •At022 - Template - Initial and Diagnostic Assessment: 00:00:00 •At023 - Template - Individual Learning Plan: 00:00:00 •At024 - Template - Group Profile: 00:00:00 •At025 - Template - Workshop Plan: 00:00:00 •C9007 - Information leaflet - Initial and Diagnostic Assessment: 00:00:00 •C9008 - Information leaflet - Devising a Scheme of Work: 00:00:00 •C9009 - Information Leaflet - Designing a Session Plan: 00:00:00 •C9010 - Information Leaflet - the Minimum Core Planning: 00:00:00 •C9011 - Information Leaflet - Reviewing Own Practice Planning: 00:00:00 •C0007 - Pp - Initial and Diagnostic Assessment: 00:00:00 •C0008 - Pp - Devising a Scheme of Work: 00:00:00 •C0009 - Pp - Designing a Session Plan: 00:00:00 •C0010 - PP - The Minimum Core Planning: 00:00:00 •C0011 - PP - Reviewing own Practice Planning: 00:00:00 •C9054 - Group Profile Completed Example: 00:00:00 •A9051a - Handout - Table of Assessment Methods, Approaches and Activities: 00:00:00 •A9058 - Handout - Table of Strengths and Limitations of Teaching and Learning Approaches: 00:00:00 •H9012 - Handout - Table of Resources: 00:00:00 •I9015A - Handout - Example Completed Reflective Learning Journal: 00:00:00 •M9060 - Handout - Example Completed Scheme of Work: 00:00:00 •M9061 - Handout - Completed Example Scheme of Work Rationale: 00:00:00 •M9062 - Handout - Example Completed Session Plan: 00:00:00 •M9064 - Handout - Five Minute Session Plan: 00:00:00 •M9065 - Handout - Example Three Stage Session Plan: 00:00:00 •U9053a - Handout - Table of Objectives at Different Levels: 00:00:00 •0 - Certificate Units - Information for Delivery: 00:00:00 •0 - Resource Information and Terms and Conditions of Use: 00:00:00 •Pgu3c - Guidance for Evidencing Achievement - Delivering Education and Training: 00:00:00 •Sau3c - Self Assessment Grid - Delivering Education and Training: 00:00:00 •Atmc01 - Checklist - Minimum Core Personal Skills: 00:00:00 •Hc003 - Checklist for Verbal, Listening, Non Verbal and Written Communication: 00:00:00 •Hc004 - Checklist for Equality and Diversity: 00:00:00 •Hc005 - Checklist for Demonstrating a Task: 00:00:00 •Hc012 - Checklist for Teaching: 00:00:00 •Hc013 - Observation Checklist - Certificate Units: 00:00:00 •Hc015 - Checklist for Reviewing Own Practice - Delivery: 00:00:00 •AT003 - Template - Personal Development Plan: 00:00:00 •AT005 - Template - Reflective Learning Journal: 00:00:00 •At009 - Template - Self Evaluation of a Delivered Session Pro-forma: 00:00:00 •At021 - Template - Teaching Practice Log: 00:00:00 •At026 - Template - Tutorial Review: 00:00:00 •C9006 - Information Leaflet - Reviewing Own Practice Delivering: 00:00:00 •C9012 - Information Leaflet - Observations and Teaching Practice: 00:00:00 •C9016 - Information Leaflet - Communication With Learners and Others: 00:00:00 •C9022 - Information Leaflet - the Minimum Core Delivering: 00:00:00 •C9023 - Information Leaflet - Teaching and Learning Approaches: 00:00:00 •C9024 - Information Leaflet - an Inclusive Teaching and Learning Environment: 00:00:00 •C9025 - Information Leaflet - Teaching and Learning Theories: 00:00:00 •C9026 - Information Leaflet - Using Technologies in Teaching and Learning: 00:00:00 •C0006 - Pp - Reviewing Own Practice Delivering: 00:00:00 •C0012 - Pp - Observations and Teaching Practice: 00:00:00 •C0016 - Pp - Communication With Learners and Others: 00:00:00 •C0022 - Pp - the Minimum Core Delivering Education and Training: 00:00:00 •C0023 - Pp - Teaching and Learning Approaches: 00:00:00 •C0024 - Pp - an Inclusive Teaching and Learning Environment: 00:00:00 •C0025- Pp - Teaching and Learning Theories: 00:00:00 •C0026 - Pp - Using Technologies in Teaching and Learning: 00:00:00 •A9058 - Handout - Table of Strengths and Limitations of Teaching and Learning Approaches: 00:00:00 •A9060 - Handout - Example Completed Personal Development Plan: 00:00:00 •H9006 - the Environment - Examples of Physical, Social and Learning Aspects: 00:00:00 •H9012 - Handout - Table of Resources: 00:00:00 •H9016 - Handout - Teaching Practice Log Information: 00:00:00 •H9019 - Handout - List of Technologies: 00:00:00 •H9021 - Handout - Advantages and Disadvantages of Using Technology: 00:00:00 •H9022 - Handout - Online Safety: 00:00:00 •H9025 - Examples of Verbal and Non Verbal Communication: 00:00:00 •H9026 - Handout Examples of CPD activities: 00:00:00 •H9027 - Handout Working with an LSA: 00:00:00 •H9031 - Handout Starter and closing activities: 00:00:00 •H9032 - Handout Reviewing Learner Progress: 00:00:00 •H9033 - Handout Individual and Group Tutorials: 00:00:00 •H9034 - Handout Facilitating Group Learning: 00:00:00 •H9035 - Handout Facilitating Individual Learning: 00:00:00 •H9036 - Handout Extension Activities: 00:00:00 •I9015a - Handout - Example Completed Reflective Learning Journal: 00:00:00 •M9057 - Handout - Example Completed Self Evaluation Form: 00:00:00 •0 - Certificate Units - Information for Delivery: 00:00:00 •0 - Resource Information and Terms and Conditions of Use: 00:00:00 •Pgu4c - Guidance for Evidencing Achievement - Assessing Learners in Education and Training: 00:00:00 •Sau4c - Self Assessment Grid - Assessing Learners in Education and Training: 00:00:00 •Atmc01 - Checklist - Minimum Core Personal Skills: 00:00:00 •Hc012 - Checklist for Teaching: 00:00:00 •Hc013 - Observation Checklist - Certificate Units: 00:00:00 •Hc016 - Checklist for Reviewing Own Practice - Assessment: 00:00:00 •AT001 - Templates - Assessment Records: 00:00:00 •AT005 - Template - Reflective Learning Journal: 00:00:00 •At021 - Template - Teaching Practice Log: 00:00:00 •C9012 - Information Leaflet - Observations and Teaching Practice: 00:00:00 •C9017 - Information Leaflet - the Minimum Core Assessing: 00:00:00 •C9018 - Information Leaflet - Reviewing Own Practice Assessment: 00:00:00 •C9019 - Information leaflet - Types of Assessment: 00:00:00 •C9020 - Information Leaflet - Assessment Methods: 00:00:00 •C9021 - Information Leaflet - Making Decisions Giving Feedback and Keeping Records: 00:00:00 •C0012 - Pp - Observations and Teaching Practice: 00:00:00 •C0017 - Pp - The Minimum Core Assessment: 00:00:00 •C0018 - Pp - Reviewing Own Practice Assessment: 00:00:00 •C0019 - Pp - Types of Assessment: 00:00:00 •C0020 - PP - Assessment Methods: 00:00:00 •C0021 - Pp - Making Assessment Decisions, Giving Feedback and Keeping Records: 00:00:00 •A9050 - Handout - Table of Assessment Types: 00:00:00 •A9051a - Handout - Table of Assessment Methods, Approaches and Activities: 00:00:00 •A9053 - Handout - Table of Assessment Requirements: 00:00:00 •A9057 - Handout - Assessor Roles and Responsibilities: 00:00:00 •A9059 - Handout - Completed Example of Assessment Records: 00:00:00 •G9052 - Handout - Table of Advantages and Limitations of Peer and Self Assessment: 00:00:00 •H9016 - Handout - Teaching Practice Log Information: 00:00:00 •H9050 - Handout - Table of Example Teaching Records: 00:00:00 •I9015a - Handout - Example Completed Reflective Learning Journal: 00:00:00 •0 - Certificate Units - Information for Delivery: 00:00:00 •0 - Resource Information and Terms and Conditions of Use: 00:00:00 •Pgu5c - Guidance for Evidencing Achievement - Using Resources for Education and Training: 00:00:00 •Sau5c - Self Assessment Grid - Using Resources for Education and Training: 00:00:00 •Atmc01 - Checklist - Minimum Core Personal Skills: 00:00:00 •Hc012 - Checklist for Teaching: 00:00:00 •Hc013 - Observation Checklist - Certificate Units: 00:00:00 •Hc017 - Checklist for Reviewing Own Practice - Resources: 00:00:00 •AT005 - Template - Reflective Learning Journal: 00:00:00 •At021 - Template - Teaching Practice Log: 00:00:00 •C9012 - Information Leaflet - Observations and Teaching Practice: 00:00:00 •C9013 - Information Leaflet - Using Resources: 00:00:00 •C9014 - Information Leaflet - the Minimum Core Resources: 00:00:00 •C9015 - Information Leaflet - Reviewing Own Practice Resources: 00:00:00 •C0012 - Pp - Observations and Teaching Practice: 00:00:00 •C0013 - PP - Using Resources: 00:00:00 •C0014 - PP - The Minimum Core Resources: 00:00:00 •C0015 - Pp - Reviewing Own Practice Resources: 00:00:00 •H9012 - Handout - Table of Resources: 00:00:00 •H9016 - Handout - Teaching Practice Log Information: 00:00:00 •H9018 - Handout - Hints and Tips for Creating and Using Handouts and Visual Presentations: 00:00:00 •H9023 - Handout - Resource Box: 00:00:00 •H9024 - Handout - Assistive Resources: 00:00:00 •I9015a - Handout - Example Completed Reflective Learning Journal: 00:00:00 •Policy and Regulatory Frameworks on Inclusive Practice: 00:00:00 •Maintaining Inclusive Learning Environment: 00:00:00 •Inclusive Practice Roles and Responsibilities: 00:00:00 •Factors-Influencing-Learning: 00:00:00 •Evaluating Own Inclusive Practice: 00:00:00 •Assignment: Optional Unit 34 - Inclusive Practice: 00:00:00 •Submit Your Assignments: 00:00:00

The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)