1812 Listening courses

The Management Skills Training Mini Bundle is built for those who manage people, deadlines, or both—often at the same time. With focused lessons in Team Leader, Problem Solving, Stress Management, GDPR, and Communication Skills, this bundle helps bring order to workplace chaos (without needing a panic button). It’s ideal for supervisors, coordinators, or anyone who’s ever had to write a polite email while fuming inside. Tidy up your workflow, avoid GDPR headaches, and keep your cool—all while learning at your own pace. The Management Skills Training Mini Bundle is designed for clarity, not complexity. Learning Outcomes: Manage teams and delegate responsibilities with better clarity. Handle stressful situations with calm, collected responses. Improve workplace communication through active listening techniques. Solve internal challenges using structured thinking approaches. Apply GDPR principles in everyday digital communication. Strengthen leadership confidence through knowledge, not guesswork. Who is this Course For: Managers dealing with team challenges and responsibilities. Coordinators aiming for better stress and people management. Professionals working with GDPR-related documents or data. Team leads looking for a communication refresh. Staff in charge of decision-making and staff feedback. Office supervisors balancing tasks, emails, and phone calls. Anyone expected to “sort it out” at work. Individuals new to managing or leading small teams. Career Path: Team Leader – £28,500/year Office Manager – £31,000/year People Operations Coordinator – £30,000/year Project Support Officer – £27,000/year Compliance Administrator – £29,500/year Internal Communications Officer – £28,000/year

Course Overview The demand for iOS apps is increasing every day. If you want to build your career as an app developer or programmer, learning iOS app development will be a smart choice for you. Learn how to create iOS apps using Swift 5 from this Build your first iOS 14 apps using swift 5 course and take your first step to be a pro developer. This course will help you understand Swift coding and solve your problems with app development. In this Build your first iOS 14 apps using swift 5 course, you will learn about the functions of Swift programming, variables and types, operations, collections, flow control, classes and inheritance. You will be able to create your first iOS app using swift 5 and enhance your skill to start your career as an iOS app developer.  This course will help you understand the app development process step by step with easily understandable bite-sized lessons.  Learning Outcomes Get a clear understanding of the fundamentals of iOS and Swift development Learn iOS development programming from scratch Be able to operate Swift 5 Learn the functions of Swift 5 Learn what you should consider before making an iOS app Gain the skills to be an efficient app developer Who is this course for? This course is designed for you to learn how to design iOS applications using swift 5. Anyone interested in app development can learn effective app development skills from this course Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Build your first iOS 14 apps using swift 5 is a useful qualification to possess and would be beneficial for any related profession or industry such as: Ios Developers Programmers Designers Unit 01: Introduction Module 01: Setup 00:02:00 Module 01: A Quick Reminder 00:01:00 Unit 02: Variables and Types in Swift Programming Module 01: Variables Strings and Constants in Swift 00:08:00 Module 02: Solution - Variables Strings and Constants in Swift 00:01:00 Module 03: Variables and Numbers in Swift 00:07:00 Module 04: Solution - Variables and Numbers in Swift 00:01:00 Module 05: Type conversions in Swift - Danger Will Robinson 00:05:00 Module 06: Solution - Type conversions in Swift - Danger Will Robinson 00:02:00 Module 07: Tuple Types in Swift 00:05:00 Module 08: Solution - Tuple Types in Swift 00:02:00 Unit 03: Optionals in Swift and the Null Problem Module 01: Optionals Nulls and Variables in Swift 00:05:00 Module 02: Solution - Optionals Nulls and Variables in Swift 00:01:00 Unit 04: Operators in Swift Module 01: Operators in Swift - Assignment Arithmetic and Concatenation 00:04:00 Module 02: Solution - Operators in Swift - Assignment Arithmetic and Concatenation 00:01:00 Module 03: Operators in Swift - Unary Compound Logic and Comparison 00:04:00 Unit 05: Collections in Swift Module 01: Collections in Swift - Arrays 00:05:00 Module 02: Solution - Collections in Swift - Arrays 00:02:00 Module 03: Collections in Swift - Sets 00:06:00 Module 04: Collections in Swift - Dictionaries 00:05:00 Module 05: Solution - Collections in Swift - Dictionaries 00:03:00 Unit 06: Flow Control in Swift Module 01: Controlling Flow in Swift - for in loops 00:08:00 Module 02: Solution - Controlling Flow in Swift - for in loops 00:03:00 Module 03: Controlling Flow in Swift - While loops 00:04:00 Module 04: Solution - Controlling Flow in Swift - While loops 00:02:00 Unit 07: Conditional Statements in Swift Module 01: Conditional Statements in Swift - If Else 00:04:00 Module 02: Solution - Conditional Statements in Swift - If Else 00:02:00 Module 03: Conditional Statements in Swift - Switch Case 00:04:00 Module 04: Solution - Conditional Statements in Swift - Switch Case 00:02:00 Unit 08: Control Transfer in Swift Module 01: Control Transfer in Swift - continue break fallthrough return throw 00:06:00 Unit 09: Functions in Swift Module 01: Functions in Swift 00:10:00 Module 02: Solution - Functions in Swift 00:03:00 Module 03: Nested Functions in Swift 00:04:00 Module 04: Solution - Nested Functions in Swift 00:03:00 Unit 10: Enumerations in Swift Module 01: Enumerations in Swift 00:05:00 Module 02: Solution - Enumerations in Swift 00:01:00 Unit 11: Classes and Inheritance in Swift Module 01: Classes in Swift 00:05:00 Module 02: Solution 1 - Classes in Swift 00:02:00 Module 03: Solution 2 - Classes in Swift 00:02:00 Module 04: Inheritance in Swift 00:07:00 Module 05: Solution - Inheritance in Swift 00:04:00 Unit 12: Your First iOS App Module 01: Your First iOS App and Familiarisation 00:05:00 Module 02: The Key iOS Project Files 00:06:00 Module 03: How to Implement a Button in the User Interface 00:05:00 Module 04: How to Connect a Button to Code in Xcode 00:05:00 Module 05: Writing Code to Change a Views Appearance and a TASK 00:02:00 Module 06: Solution to the Task and If Else View Colors 00:07:00 Unit 13: Temperature Conversion App - iOS Layouts Positioning and Buttons Module 01: A Preview of the App We Will Build 00:01:00 Module 02: Create the App and Its User Interface 00:02:00 Module 03: iOS Layouts and Positioning 00:10:00 Module 04: Connecting UI Elements to Code 00:05:00 Module 05: Converting Temperature via Button Click 00:06:00 Module 06: Adding a Bit of Excellence to the UI and a Task for You 00:06:00 Module 07: Task Solution - Adding a Conversions Counter Label 00:07:00 Unit 14: Gods App - Navigation Table Views and Data Passing Module 01: What we are Building 00:02:00 Module 02: Creating the GreekGod Data Model 00:06:00 Module 03: Navigation Controllers in iOS 00:06:00 Module 04: Creating Fake Gods 00:04:00 Module 05: How to Set Up a Table View and Its Controller 00:11:00 Module 06: Task Solution - How to Fix the Table View 00:04:00 Module 07: How to Navigate from Table View to New View in iOS 00:04:00 Module 08: Create a View Controller for the Detail View 00:03:00 Module 09: Passing Data from Table View to View Controller 00:04:00 Module 10: Setting up a Detail View Controller with Passed Data 00:11:00 Module 11: Using Images and ImageViews in Swift - And a Task 00:04:00 Module 12: Solution to the Task 00:04:00 Unit 15: Will I Burn App - Accessing APIs and Device Hardware - GPS Module 01: Preview of the App We Will Make 00:02:00 Module 02: Structures Instead of Classes 00:05:00 Module 03: How to Request Permissions and Capabilities in iOS 00:04:00 Module 04: Requesting User Permissions in iOS - Part 2 00:09:00 Module 05: Requesting User Permissions in iOS - Part 3 00:07:00 Module 06: Creating a SWEET User Interface 00:09:00 Module 07: Task - Connect the UI to Code 00:01:00 Module 08: Connecting User Interface to Code 00:02:00 Module 09: Action Sheet Alerts in iOS 00:05:00 Module 10: Update a Label and Thoughts on Storage 00:03:00 Module 11: User Defaults Storage in iOS 00:05:00 Module 12: Getting and Setting User Defaults in iOS 00:04:00 Module 13: Getting a Location in Latitude and Longitude in iOS Apps 00:04:00 Module 14: Selecting an API Provider for Your Apps 00:07:00 Module 15: Generating an API Key and Exploring the Docs 00:04:00 Module 16: Create an API Access Class in Swift 00:04:00 Module 17: Using Third Party Libraries in iOS - AlamoFire 00:06:00 Module 18: How to Use AlamoFire in iOS 00:08:00 Module 19: How to Extract JSON Data from an API Call 00:06:00 Module 20: Performing Background Calculations in iOS 00:06:00 Module 21: Performing Background Calculations in iOS - Part 2 00:07:00 Module 22: Activity Indicators in iOS and Swift 00:07:00 Module 23: Local Notifications in iOS 00:06:00 Module 24: Solution to the Task - UI Smoothing 00:05:00 Unit 16: Whatsapp Clone Using Google Firebase Module 01: Preview of What We're Building 00:03:00 Module 02: Should you Choose Firebase or Firestore 00:10:00 Module 03: Create a Firebase Application 00:03:00 Module 04: Installing Firebase in your iOS App 00:09:00 Module 05: Firebase Authentication Options 00:05:00 Module 06: Designing the Auth Screen 00:10:00 Module 07: Connecting UI to Code 00:04:00 Module 08: Showing the Auth Screen 00:11:00 Module 09: Validating User Input for Firebase Authentication 00:08:00 Module 10: Register a User in Firebase 00:05:00 Module 11: Logging in via Firebase 00:06:00 Module 12: Set Activity Indicator to Show Network Processing 00:07:00 Module 13: How to Reset a Firebase User Password 00:11:00 Module 14: How to Prevent Dismissal of a View Controller 00:02:00 Module 15: Setting up a Table View and Cell Manually 00:11:00 Module 16: Connecting a TableView and ViewController Manually 00:05:00 Module 17: Implementing TableView Functions in the ViewController 00:06:00 Module 18: Listening to Firebase Data Streams on iOS 00:09:00 Module 19: Demo with Dummy Data 00:03:00 Module 20: Using a TextField Delegate in iOS 00:03:00 Module 21: Sending Data from iOS to Firebase Database 00:05:00 Module 22: Well Done and a Couple HARD TASKS with NO SOLUTION 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Master your English skills with the GCSE English and IELTS Advanced Preparation bundle! Comprehensive lessons designed for academic excellence and global success. Enroll now!

Register on the English Teaching Assistant today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The English Teaching Assistant course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Teaching English and Lesson Planning course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assessment To successfully complete the English Teaching Assistant course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a CPD-accredited certificate as proof of your subject-knowledge. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Teaching English and Lesson Planning course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Register on the Teaching English and Lesson Planning today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Teaching English and Lesson Planning course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Teaching English and Lesson Planning course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assessment To successfully complete the Teaching English and Lesson Planning course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a CPD-accredited certificate as proof of your subject-knowledge. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Teaching English and Lesson Planning course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Getting Started The MSc in Accounting and Finance is designed to help students become leaders in the financial sector. This programme is specifically tailored for individuals with relevant practical experience and a recognised Postgraduate Diploma (PgD) in Accounting and Finance or an equivalent qualification. The programme aims to extend and enhance students' understanding and competence gained through professional qualifications. It seeks to develop their ability to think strategically about management and organisational change within accounting and finance. The MSc in Accounting and Finance programme suits AIA, ACA, ACCA, CIMA, ICAP, or CPA Australia graduates. It provides a means to support accounting practitioners & ongoing professional and personal development needs. Upon completing the programme, students are awarded the prestigious MSc in Accounting and Finance degree from the University of Buckingham. Additionally, students can attend the graduation ceremony held in the UK to celebrate their achievements and join fellow graduates in this momentous event. The MSc in Accounting and Finance (Advanced Entry) is delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Project No Examinations Entry Requirements A relevant Level 7 Postgraduate Diploma, such as the OTHM Level 7 Diploma in Accounting and Finance. A Bachelor's degree or an equivalent or higher qualification. A copy of a valid photo ID. A Statement of Purpose outlines your motivations for joining the course and your career aspirations in accounting and finance. An updated Curriculum Vitae (CV) that highlights at least two years of work experience at the graduate level in either a managerial or professional capacity. English Language Requirements A pass in English at A-level. A bachelor's degree that was studied and assessed in English. An IELTS overall score of 6.5, with a minimum of 6.0 in each component. A TOEFL score of 72 overall, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. This includes the TOEFL Home Edition. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MSc in Accounting and Finance (Advanced Entry) Programme Structure Research Methods Consultancy Project Report Delivery Methods The MSc in Accounting and Finance (Advanced Entry) is delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The MSc in Project Management programme is designed for graduates and professionals aiming to pursue or advance their careers in project management. It equips students with the necessary skills and knowledge to effectively plan, develop, manage, and execute complex projects. This comprehensive programme gives students a deep understanding of the project manager role, covering various management processes and practices relevant to project management. Students will gain proficiency in applying their expertise across different sectors. Enrolling in the MSc in Project Management programme enables students to develop the expertise needed to excel in the field and pursue rewarding careers in managing projects effectively. The programme offers an engaging and comprehensive learning experience for individuals seeking career advancement in senior management. The MSc in Project Management (Advanced Entry) delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. School of Business and Technology London partners with LGS to promote this programme with the University of Buckingham. About Awarding Body Buckingham is unique. It is the only independent University in the UK with a Royal Charter and probably the smallest, with around 2,700 students (approx 1,600 on campus). The University campus is well known for being one of the most attractive locations in the region. The Great Ouse River, home to much wildlife, winds through the heart of campus. Each student mixes with over 100 other different nationalities, so being at Buckingham is just like being in a mini global village. These contacts, acquaintances and friendships carry on long after life at Buckingham is over. Ranked Top 10 for Student Satisfaction Ranked Top 10 for Graduate Prospect Recognised by World Education Services (WES) OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation) and recognised by Qualifications Wales. OTHM qualifications have achieved a reputation for maintaining significant skills in various job roles and industries like Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. OTHM serves the progression option with several UK universities that acknowledges the ability of learners after studying Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top-up and Master's/top-up programmes. Regulated by ofqual.gov.uk Recognised by World Education Services (WES) Assessment Assignments and Project No Examinations Entry Requirements A Bachelor's degree or an equivalent or higher qualification. A copy of a valid photo ID. A Statement of Purpose outlines your motivations for joining the course and your career aspirations in project management. An updated Curriculum Vitae (CV) that highlights at least two years of work experience at the graduate level in either a managerial or professional capacity. English Requirements A pass in English at A-level. A Bachelor's degree that was studied and assessed in English. An IELTS overall score of 6.5, with a minimum of 6.0 in each component. A TOEFL score of 72 overall, with a minimum of 18 in reading, 17 in listening, 20 in speaking, and 17 in writing. This includes the TOEFL Home Edition. In addition to the above requirements, all applicants will be scheduled for a live virtual interview with a staff member from the London Graduate School. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MSc in Project Management Advanced Entry Programme Structure Research Methods Consultancy Project Report Delivery Methods The MSc in Project Management (Advanced Entry) is delivered by the London Graduate School and awarded by the University of Buckingham through distance learning. You will receive excellent support from academic team of London Graduate School, including your programme manager and your supervisor who will be with you every step of the way. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list