1807 Listening courses

Learn all the CSS Flexbox concepts and create a completely responsive design and elements - real-world hands-on training.

Master the art of effective communication with our Basic Telephone Skills course. Elevate your phone etiquette, from answering calls to handling challenging situations and conducting business calls with professionalism. Enhance your customer service skills and discover best practices for seamless telephone communication. Enroll now for a comprehensive training that empowers you to excel in the dynamic world of professional phone interactions.

Master the art of assertiveness with our comprehensive course, 'Assertiveness Skills in Action: Effective Communication Strategies.' Build self-confidence, enhance emotional intelligence, and develop powerful communication strategies for success in both personal and professional spheres. Overcome fears and anxieties, set boundaries, and foster a positive self-image. Elevate your interpersonal skills with practical insights and interactive sessions. Enroll now for a transformative journey towards confident and assertive communication.

Overview Speak Your Way to Success: Master communication and land your ideal job.Tired of walking through emails and freezing during interviews? With our Effective Communication Skills course, you can overcome your career stumbling blocks and become a communication powerhouse. Landing your ideal job with confidence. Commanding attention in any gathering. Charming interviewees and establishing trust. No more awkward silences. We will provide you with practical tools and strategies for mastering body language, active listening, and clear pronunciation. How will I get my certificate? Upon successful completion of the Effective Communication Skills course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is this course for? Effective Communication Skills is specially designed for a variety of learners: Open to all: No prior experience or certifications are required. Inclusive Learning: Welcoming students from various academic backgrounds. Universal Accessibility: Open to everyone interested in studying Effective Communication Skills. Requirements Our Effective Communication Skills course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion, study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. This course structure allows for a convenient and adaptable learning experience. Career path Having Effective Communication Skills qualifications will increase the value in your CV and open you up to multiple sectors, such as: Customer Service: £20k - £35k Sales Executive: £25k - £50k (inc. commissions) HR Specialist: £30k - £45k Project Manager: £40k - £70k Course Curriculum 2 sections • 15 lectures • 02:18:00 total length •Introduction To Communication - Goals & Benefits: 00:07:00 •Key Principles Of Communication: 00:14:00 •We are Always Communicating: 00:17:00 •Fundamentals Of Communication - Part 1: 00:06:00 •Fundamentals Of Communication - Part 2: 00:08:00 •Great Communication Tips - Part 1: 00:14:00 •Great Communication Tips - Part 2: 00:19:00 •Self-Talk & Powerful Language: 00:10:00 •Miscommunication: 00:06:00 •Still MORE Great Tips! Part 1: 00:12:00 •Still MORE Great Tips! Part 2: 00:08:00 •Still MORE Great Tips! Part 3: 00:05:00 •Final Thoughts and Suggestions: 00:06:00 •PROMO Communication (BEST): 00:06:00 •Order your Certificate: 00:00:00

multi skills course

Developing Leadership and Emotional Intelligence Skills course is designed to empower participants with the essential leadership competencies and emotional intelligence skills needed to excel in today's dynamic workplace. Through a blend of theoretical frameworks, interactive exercises, and practical applications, this course aims to enhance participants' self-awareness, interpersonal relationships, and leadership capabilities, ultimately enabling them to inspire and motivate others towards achieving organizational goals.

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Register on the Call Centre Based Customer Service today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Call Centre Based Customer Service is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Customer Service Introduction to Customer Service 00:25:00 Module 02: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:14:00 Module 03: Customer Relationship Management Customer Relationship Management 00:44:00 Module 04: Customer Service Communication Strategies Customer Service Communication Strategies 00:26:00 Module 05: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:33:00 Module 06: Building Rapport Over the Phone Building Rapport Over the Phone 00:26:00 Module 07: Inbound and Outbound Calls Inbound and Outbound Calls 00:18:00 Module 08: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:30:00 Module 09: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:12:00 Module 10: Problem Solving over the Phone Problem Solving over the Phone 01:06:00 Module 11: Intra Organisation Dealings Intra Organisation Dealings 00:37:00 Module 12: Measuring Customer Service Measuring Customer Service 00:14:00 Assignment Assignment - Call Centre Based Customer Service 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Imagine seeing a person that you love with eyes that hold oceans of unspoken pain. This is where you stand, not as a Mental Health Counselling expert, but as a companion with a compassionate heart and an open ear. This Level 5 Diploma in Mental Health Counselling isn't about memorising models or ticking boxes. It's about unlocking the power within you to transform lives, to be the beacon in the darkness of mental health struggles. Uncover the art of Mental Health Counselling, the theories that illuminate the human mind, and understand different approaches to mental health counselling like roadmaps to navigate emotional complexities. You'll get to learn the legal, cultural, and ethical considerations, ensuring each step you take during counselling is grounded in responsibility and respect. Crises become your training ground for mental health counselling, honing your skills in intervention and supporting individuals through turbulent moments. Explore the interplay of mental health counselling that weaves trust and understanding, and discover the transformative power of active listening. Enrol now and emerge as a confident and empowered Mental Health Counselling genius, wielding your knowledge of mental health counselling and empathy to guide individuals towards brighter horizons! Package Details In-depth Mental Health Counselling course content. Flexible, interactive online study format. Continuous access to comprehensive course content and support. Learn effectively on any smart device. Suitable for those pursuing a greater understanding of mental health counselling. Guaranteed enriching and insightful learning experience in counselling. Learning Outcomes Master counselling techniques for mental health. Capable of helping people in need of mental health counselling. Share mental health counselling skills, contributing to community well-being. The certificate validates your expertise in mental health counselling. Improve your professional effectiveness in mental health counselling services. Level 5 Diploma in Mental Health Counselling Module 01: Counselling and Counsellors Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Legal, Cultural and Ethical Issues in Professional Counselling Module 05: Forms of Psychotherapy Module 06: Engaging and Assessing the Clients Module 07: Helping the Client in Crisis Module 08: Crisis Intervention Module 09: Low Intensity CBT Treatment Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Communication Skills and Empathy in Counselling Certificate of Achievement CPD Accredited Certificate Complete this course and earn a CPD Accredited Certificate. Choose from a PDF certificate for £4.79 or a hard copy for £9.99. Our mental health counselling course is frequently updated to stay relevant, and while the certificate remains valid forever, updating your knowledge annually is encouraged. Endorsed Certificate of Achievement from the Quality Licence Scheme Students who finish this course will receive an endorsed Certificate of Achievement from the Quality Licence Scheme. This certificate on mental health counselling is available for free and can be shipped to your residence. For those studying internationally, a postage charge of £10 is applicable. Endorsement Endorsed by the Quality Licence Scheme, our Mental Health Counselling course stands out for its high-quality, non-regulated training and educational excellence. The QLS, a respected UK entity in setting training standards, has reviewed and approved this course for its outstanding content in mental health counselling. Who is this course for? This course is suitable for: Aspiring Counsellors Psychologists Social Workers Healthcare Providers Educators and Teachers HR Professionals Mental Health Advocates Requirements Level 5 Diploma in Mental Health Counselling To enrol in thisLevel 5 Diploma in Mental Health Counselling, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Mental Health Counselling Mental Health Counselor/Therapist: £25,000 to £45,000 per year Clinical Psychologist: £35,000 to £70,000 per year Addiction Counselor: £20,000 to £40,000 per year School Counselor: £25,000 to £45,000 per year Crisis Intervention Specialist: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

24 Hour Flash Deal **25-in-1 Language Luminary: The Art of Teaching English Online Mega Bundle** Language Luminary: The Art of Teaching English Online Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Language Luminary: The Art of Teaching English Online package online with Studyhub through our online learning platform. The Language Luminary: The Art of Teaching English Online bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Language Luminary: The Art of Teaching English Online course provides complete 360-degree training on Language Luminary: The Art of Teaching English Online. You'll get not one, not two, not three, but twenty-five Language Luminary: The Art of Teaching English Online courses included in this course. 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It has been designed by our Language Luminary: The Art of Teaching English Online specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Language Luminary: The Art of Teaching English Online Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Language Luminary: The Art of Teaching English Online bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Language Luminary: The Art of Teaching English Online Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Language Luminary: The Art of Teaching English Online Elementary modules, allowing our students to grasp each lesson quickly. The Language Luminary: The Art of Teaching English Online course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Language Luminary: The Art of Teaching English Online bundle, you really hit the jackpot. Here's what you get: Step by step Language Luminary: The Art of Teaching English Online lessons One to one assistance from Language Luminary: The Art of Teaching English Onlineprofessionals if you need it Innovative exams to test your knowledge after the Language Luminary: The Art of Teaching English Onlinecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Language Luminary: The Art of Teaching English Online courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Language Luminary: The Art of Teaching English Online certificate and transcript on the next working day Easily learn the Language Luminary: The Art of Teaching English Online skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Language Luminary: The Art of Teaching English Online training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Language Luminary: The Art of Teaching English Online Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Language Luminary: The Art of Teaching English Online course, all you need is - A smart device A secure internet connection And a keen interest in Language Luminary: The Art of Teaching English Online Career path You will be able to kickstart your Language Luminary: The Art of Teaching English Online career because this course includes various courses as a bonus. This Language Luminary: The Art of Teaching English Online is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Language Luminary: The Art of Teaching English Online career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free