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Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service.
The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology.
Learning Outcomes
By the end of this bundle, you will be able to:
Understand the importance of customer service and how it can impact your business
Develop the skills you need to communicate effectively with customers
Resolve customer complaints in a professional and timely manner
Build relationships with customers and create a positive customer experience
Apply cross-cultural awareness to your customer service interactions
Understand the psychology of customers and use this knowledge to improve your customer service
Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving
Key Features:
20 Courses Bundle, Accredited by CPD
Top-notch video lessons
Instant FREE e-certificate
Entirely online, interactive course with audio voiceover
Self-paced learning and laptop, tablet, and smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
So, enrol now in this Course and make your every penny worth it!
The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you.
The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional.
In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice.
Courses included in this Customer Service Training are:
Course 01: Customer Service Training
Course 02: CRM - Customer Relationship Management
Course 03: Patient Customer Service
Course 04: Phone-Based Customer Service
Course 05: Receptionist
Course 06: Customer Due Diligence (CDD)
Course 07: Sales: Psychology of Customers
Course 08: Retail Customer Service - Level 3
Course 09: Cross-Cultural Awareness Training
Course 10: Know Your Customer (KYC)
Course 11: Effective Communication Strategies
Course 12: Self Esteem and Assertiveness Skills Course
Course 13: Leadership & Management: Interpersonal Skills
Course 14: Public Speaking
Course 15: Body Language Masterclass
Course 16: Public Relations
Course 17: Email Writing
Course 18: Behaviour Management
Course 19: Decision Making and Critical Thinking
Course 20: Time Management
Benefits of taking this course:
There are many benefits to taking the Customer Service Training Bundle. These include:
Improved customer satisfaction
Increased sales
Reduced costs
Improved employee morale
A positive reputation for your business
The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience.
Sign up for the Course today and start improving your skills!
Accreditation
This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Certification
Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses.
200 CPD hours / points Accredited by CPD Quality Standards
The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes:
Customer service representatives
Managers
Salespeople
Anyone who interacts with customers
There are no formal requirements for this bundle course to be enrolled.
This Course will help you uplift your career or guide you to a new one, including:
Customer service agent
Customer success manager
Front desk officer
Receptionist
Salesman
Digital certificate
Digital certificate - Included
Hard copy certificate
Hard copy certificate - Included
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