364 Listening Skills courses delivered Online

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Listening is the more important part of every conversation no matter what your job title is What you'll learn Active listening Skills Listen with the intention to understand not respond Better understand people Support people through active listening Understand what can stop you from listening The Power of Silence This course includes: 2.5 hours on-demand video 4 downloadable resources Access on mobile and TV Certificate of completion Requirements No requirements Description "You're not listening to me!" If this is something your loved ones are telling you, it's time you learned to listen. Because being heard and understood (even if you don't agree with what is being said) is often better than giving advice no one asked for. In this course you will learn: Barriers to listening what is stopping you from listening and what can you do about it? STOP the distractions - how to channel your focus on to the other person Listen to not only words but also tone and body language. With so much information, your brain will only pick up what's important to you, especially if you are not fully present. There is so much more in listening than just hearing the words. ASK good questions. If you're not getting the answers you want, maybe it's time to change your questions. Reflect- repeating the other person's words back to them will show you are listening. You can also lead the conversation, if necessary, by repeating part of the sentence you want to learn more about. Silence. Not only to meditate but silence in a conversation can be very powerful. Giving time and space to think, reflect and answer your questions. Because there is a chance that whatever it is someone is telling you, might be the first time they hear their own story. The world would be a happier place if only we listen to each other more, instead of making assumptions ... So, click that button...what have you got to lose? PS: How do I know listening is powerful? As a Listening volunteer at Samaritans, the best calls are those I say very little and let the other person talk without directing the conversation where I would want it to go or offering advice I wasn't asked for. Who this course is for: Kind people wanting to help others Counsellors Coaches Therapist Wellbeing officers Community Support workers Managers Sales assistants

Insightful leaders understand the importance of employee collaboration and a solid team ethos. Highly efficient and self-learning teams only achieve top performance when leaders and team members are aligned with regard to diversity, equity and inclusion. This is a highly interactive and tailored workshop with two tracks: Upper Management Track and Midde Management/Staff Track. Optimised for tailored audiences Built for groups of 20+ Led by experienced and certified professionals Specialised to address issues around inclusivity and equity in all industries Program Details For Upper Management Teams Module 1 – The Empowered Leader: 15 Characteristics Module 2 – Communication and Listening Skills Module 3 – Empowering and Respecting Employees Module 4 – (DEI) Principles for Full Cultural Inclusivity For Middle Management & Staff Teams Module 1 – Typical Struggles Module 2 – Support for Growth Module 3 – Get Inspired Module 4 – See What it Looks Like Investment Fee: £50,000 25 participants max per 12-week cohort TRAINING FORMAT : 16 - Week Cohorts Delivered in 1-hour sessions Virtually Facilitated Sessions Corporate DEI Program One Pager

Empathy is a crucial inter-personal skill for the Emotional Intelligent leader. Practice empathetic listening to develop your empathy and understand the two sets of questions that we can use to develop our empathetic listening skills. Learning Objectives Empathy is a crucial inter-personal skill for the Emotional Intelligent leader. Practice empathetic listening to develop your empathy and understand the two sets of questions that we can use to develop our empathetic listening skills. Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

🌟 Unlock Success in the Workplace with Mastering Workplace Communication through Active Listening! 🌟   Are you looking to propel your career to new heights? Enhance your professional relationships? Elevate your communication skills to stand out in today's competitive workplace? Welcome to our transformative online course: 'Mastering Workplace Communication through Active Listening.' In this comprehensive program, you will embark on a journey that goes beyond traditional communication methods. Active listening is the cornerstone of effective communication, and this course is designed to equip you with the essential skills to become a master communicator.   🚀 What You'll Gain: Enhanced Communication Proficiency: Learn the art of active listening, enabling you to understand others deeply, fostering trust and cooperation. Improved Interpersonal Relationships: Build stronger connections with colleagues, supervisors, and clients, leading to more productive and harmonious collaborations. Conflict Resolution Expertise: Acquire conflict resolution strategies by listening actively, diffusing tensions, and reaching mutually beneficial resolutions. Career Advancement Opportunities: Stand out in your professional sphere by showcasing superior communication skills, leading to promotions and recognition. Boosted Team Performance: Foster a positive work environment by cultivating listening skills, resulting in increased team productivity and efficiency. 🔑 Course Highlights: Engaging Modules: Dive into interactive modules filled with practical exercises, real-life scenarios, and quizzes to reinforce your learning. Expert-Led Instruction: Learn from industry experts who will guide you through proven techniques and strategies for effective communication. Accessible Anytime, Anywhere: Enjoy the convenience of learning at your own pace, fitting lessons seamlessly into your busy schedule. Peer Interaction: Engage with a community of like-minded individuals, sharing experiences and insights to enhance your learning journey.   🎓 Who Should Enroll: Professionals seeking to excel in their careers by mastering communication skills. Team leaders, managers, and supervisors aiming to create cohesive and productive work environments. Individuals aspiring to build stronger personal and professional relationships through effective communication.   🌟 Enroll Now and Empower Your Communication Skills Today! 🌟 Invest in yourself and your future success by enrolling in 'Mastering Workplace Communication through Active Listening.' Join countless professionals who have transformed their careers through effective communication. Don't miss this opportunity to unlock your full potential in the workplace! Sign up now to gain immediate access and start your journey toward becoming a master communicator! Course Curriculum INTRODUCTION Promo Video - Listening Skills The Ultimate Workplace Soft Skills 00:00 LISTENING TACTICS & STRATEGIES Quick Wins - The Cell Phone Secret to Good Listening Skills 00:00 Stacking the Listening Environment in Your Favor 00:00 The Telephone Listening Trap Will Never Catch You Again 00:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:00 Setting Just One Agenda Item Listening 00:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:00 It's Even Easier to Listen When You Do This 00:00 Technology Will Eat Your Brain Unless You Do This 00:00 Using Your Most Effective Body Language Tool 00:00 The Best Listening Body Language From the Neck Down 00:00 Reading the Speaker's Body 00:00 Connecting At the Emotional Level with Your Colleague To Hear All 00:00 Mastering the Art of NOT Interrupting 00:00 Asking for Clarification Is A Great Form of Listening 00:00 Engaging in Conversation at Just the Right Time 00:00 Strong Listening Creates Strong Reactions From You 00:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:00 Using The Magic of Pen and Paper Tools to Your Advantage 00:00 Summarizing the Conversation Is Great for You and Your Colleague 00:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:00 CONCLUSION Conclusion - Your New Reputation As a Great Listener! 00:00

Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes: Changing your mindset Unconscious bias Emotional Intelligence Planning (not scripting) Monologue vs dialogue Questioning skills Listening skills Solution- finding

Learn the English Speaking Skills you need to prepare for Job Interviews and to help you rise to the Advanced/Proficiency Level.

Learn the English Speaking and Presentation Skills you need to rise to the Advanced/Proficiency Level and get the English-language job you want.

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course. Overview Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. What is Assertiveness? Differentiating Self-confidence from Assertiveness Understanding the Four Styles of Communication What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness 2. Dimensions of Communication Differentiating Listening from Hearing Developing Emphatic Listening Skills Utilizing Question Types - Open, Clarifying, and Closed Converting Negative Thinking into Positive Thinking 3. Body Language Says It All Managing Your Appearance Understanding Non-verbal Communication Making the Right First Impression Speaking with Confidence Relaxing and Reducing Anxiety 4. Dealing with Difficult Situations Dealing with Difficult People Building Rapport and Trust Appreciating the Different Ways that People Send and Receive Information Breaking Down Barriers and Building Consensus Applying PEGASUS Utilizing a Tactical Approach Choosing the Proper Form of Communication

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