48104 Learning courses

Overview of Child and Adolescent Mental Health Join our Child and Adolescent Mental Health course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Child and Adolescent Mental Health course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Child and Adolescent Mental Health course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Child and Adolescent Mental Health Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Child and Adolescent Mental Health. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Child and Adolescent Mental Health course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Child and Adolescent Mental Health is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Child and Adolescent Mental Health course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Child and Adolescent Mental Health Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Psychological Wellbeing Practitioner Skills Overview The Psychological Wellbeing Practitioner Skills course is designed to equip learners with the core competencies needed to support mental health and emotional wellbeing. It explores the fundamental principles of psychotherapy, key therapeutic techniques, and practical skills for working with individuals in distress. You’ll learn how to engage clients, assess their needs, and provide low-intensity Cognitive Behavioural Therapy (CBT) treatments in line with evidence-based approaches. This course covers essential topics such as types of therapies, crisis intervention, and methods of helping individuals manage anxiety, depression, and other common mental health concerns. Whether you’re new to the field or want to enhance your skills in psychological support, this course will provide practical knowledge that can be applied in real-world settings. Learning Outcomes Understand the role and responsibilities of a Psychological Wellbeing Practitioner (PWP). Identify key principles of psychotherapy and their applications. Recognise various therapeutic approaches including CBT and person-centred therapy. Build effective engagement and assessment strategies for working with clients. Deliver low-intensity CBT interventions to address common mental health issues. Deliver low-intensity CBT interventions to address common mental health issues. Respond appropriately to clients in emotional or psychological crisis. Understand the ethical and professional boundaries in mental health care. Develop an action plan to support a client’s psychological recovery. Apply best practices in crisis intervention and emotional first aid. Who Is This Course For This course is ideal for aspiring mental health support workers, teaching assistants, life coaches, and anyone looking to develop foundational skills in psychological wellbeing. It’s also suitable for those working in education, social care, or any profession that involves supporting others. Eligibility Requirements No prior experience in psychology or counselling is required. Learners should have a good understanding of English and an interest in mental health and wellbeing. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Completing this course can lead to roles such as mental health support worker, Psychological Wellbeing Practitioner (PWP), therapy assistant, community support officer, or the foundation for further study in counselling and psychology.

First Aid Tips for Sports Overview First Aid Tips for Sports is a practical course designed to equip learners with essential knowledge and techniques to respond effectively to sports-related injuries and medical emergencies. The course focuses on real-life first aid practices, covering everything from basic assessment to handling common, major, and environmental injuries on the field. Whether it’s a sprain, concussion, or sudden medical episode, learners will gain confidence in identifying symptoms, prioritising life-saving actions, and managing injuries until professional help arrives. This training also emphasises prevention, preparedness, and the importance of staying calm and alert in high-pressure sports environments. Ideal for athletes, coaches, trainers, and volunteers, the course ensures that anyone involved in sports can take quick, effective action when it matters most. Learning Outcomes Understand the basics of sports first aid and its importance. Perform a quick and accurate initial assessment of injured individuals. Recognise and prioritise life-saving measures in emergencies. Identify and treat common sports injuries like sprains and strains. Respond to major injuries such as fractures and head trauma. Manage environmental injuries, including heatstroke and hypothermia. Act during medical emergencies such as asthma attacks or cardiac arrest. Know what to include in a sports first aid kit. Follow best practices to reduce risks and improve safety during sports. Remain calm and apply clear thinking in high-stress injury situations. Who Is This Course For This course is designed for athletes, sports coaches, fitness instructors, PE teachers, school staff, team managers, and anyone involved in physical activity or competitive sports. It is suitable for both professionals and volunteers seeking to improve safety during sports participation. Eligibility Requirements No prior first aid training is necessary. Basic English skills and an interest in health, safety, or sports are recommended. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Completing this course can support careers in sports coaching, physical education, personal training, sports therapy, and event safety. It also benefits those in health and fitness fields who want to broaden their emergency response skills for athletic environments.

The Psychology Online Course gives you a clear and simple way to understand how people think, feel and act. You will learn how the brain works, how we grow and change, and how our thoughts and feelings shape our lives. This course covers many key areas in psychology, including personality, emotions, stress, behaviour, learning, and mental health. With easy-to-follow lessons, you will gain useful knowledge to understand yourself and others better. Whether you want to build a career in psychology or just learn more about the mind, this course gives you the tools to start. Course Curriculum ✓ Module 01: The Foundation of Psychology ✓ Module 02: Different Approaches of Psychology ✓ Module 03: Biological Psychology ✓ Module 04: Behavioral Psychology ✓ Module 05: Developmental Psychology: How Children Become Adults ✓ Module 06: Social Psychology ✓ Module 07: Emotions in Terms of Psychology ✓ Module 08: Motivation: Why Do We Do What We Do? ✓ Module 09: Dealing with Stress and Anxiety ✓ Module 10: Personality: Psychological Factors That Make You an Individual ✓ Module 11: Perception, Sensation and Love ✓ Module 12: Learning: Understanding Acquired Behavior ✓ Module 13: Thinking: Exploring Mental Life ✓ Module 14: Intelligence: In Pursuit of Rational Thought and Effective Action ✓ Module 15: Atypical Behaviors from a Psychological Perspective ✓ Module 16: Mood Disorders ✓ Module 17: Eating Disorders ✓ Module 18: Personality Disorders ✓ Module 19: Research Methods ✓ Module 20: Psychological Assessments ✓ Module 21: Ethical Issues in Psychological Assessments Learning Outcomes Understand the basics of psychology and its main ideas. Learn how the brain and body affect how we think and act. Know how people grow and develop through life. Explore why we feel emotions and what they mean. Understand what motivates people to do what they do. Learn how stress and anxiety affect the mind and body. See how people learn, remember, and think. Get to know different types of mental health problems. Learn how psychologists study people and collect data. Understand the rules and ethics in psychological testing. Who is this course for? This course is ideal for anyone interested in how the mind works. It suits students, support workers, teachers, carers, and people who want to learn psychology for personal growth or future study. You do not need any previous background in psychology to join. Eligibility Requirements You should have a good understanding of written English. No prior knowledge of psychology is needed, just a keen interest in human behaviour and mental health. Career Path After finishing this course, you can explore roles such as mental health support worker, teaching assistant, youth worker, human resources assistant, or continue into further study in psychology or counselling. It also helps in any job that involves working with people and understanding behaviour. (Learn more about this online course)

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Overview With the ever-increasing demand for Teaching and Child Care Training in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Teaching and Child Care Training may be. Learning about Teaching and Child Care Training or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Teaching and Child Care Training . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Teaching and Child Care Training is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Teaching and Child Care Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Teaching and Child Care Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Teaching and Child Care Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Teaching and Child Care Training , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Teaching and Child Care Training , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Teaching and Child Care Training , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Teaching and Child Care Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.   Course Curriculum Module 1 Concept of TA and differentiating with LSA Concept of TA and differentiating with LSA 00:00 Module 2 Building relationships in the school team Building relationships in the school team 00:00 Module 3 School policies relevant to the job of a TA School policies relevant to the job of a TA 00:00 Module 4 Assisting learning and teaching in the classroom Assisting learning and teaching in the classroom 00:00 Module 5 Understanding the curriculum Understanding the curriculum 00:00 Module 6 Self development Self development 00:00 Module 7 Daily care of the baby Daily care of the baby 00:00 Module 8 Problems of Infancy Problems of Infancy 00:00 Module 9 Inoculations Inoculations 00:00 Module 10 The child's development and relevant activities The child's development and relevant activities 00:00 Module 11 One to two year old One to two year old 00:00 Module 12 Three to six year old Three to six year old 00:00 Module 13 Keeping an eye on children Keeping an eye on children 00:00 Module 14 Reduce The Risk Of Poisoning Reduce The Risk Of Poisoning 00:00 Module 15 Happy Parenting Happy Parenting 00:00

About Course Leadership and Management: A Comprehensive Course to Enhance Your Leadership Skills and Management Techniques Welcome to 'Leadership and Management Mastery,' a comprehensive course designed to help you become an effective leader and manager. This course is the perfect blend of theoretical knowledge and practical tips that will equip you with the tools you need to lead and manage a successful team. Leadership and management are two essential skills that are critical to the success of any organization. In this course, you will learn what defines a good leader and manager and how to recognize your personal comfort zone. You will also explore thinking styles and develop a high-performing team through employee motivation and talent management. The course covers all the crucial aspects of leadership and management, including performance management, leadership essentials, planning for succession, and business process management. You will also learn the best practices for effective communication, personal growth and development, and managing change. Throughout the course, you will be exposed to the latest theories and techniques in leadership and management, as well as practical strategies for improving your skills and performance. You will also have the opportunity to create a personal mission statement and develop a personal development plan that will help you grow and progress in your career. This course is ideal for professionals looking to enhance their leadership and management skills, as well as anyone seeking to improve their personal growth and development. With engaging video lessons, you will have a comprehensive understanding of what it takes to be a successful leader and manager. So why wait? Enroll in this comprehensive leadership and management course today and take the first step towards developing your skills for success. Join the community of like-minded individuals who are committed to improving their leadership and management performance and achieve your full potential. What Will You Learn? Develop a deep understanding of leadership and management principles and techniques. Enhance personal leadership skills, including communication, personal growth, and change management. Improve team performance through effective motivation, talent management, and succession planning. Learn how to set and achieve performance goals, assess risk, and monitor progress. Enhance critical thinking and problem-solving skills to effectively manage business processes and drive success. Course Content Introduction to Leadership and Management Introduction to Leadership and Management Management vs. Leadership Management vs. Leadership Recognize Your Personal Comfort Zone Recognize Your Personal Comfort Zone Thinking Styles Thinking Styles Improving Management and Leadership Performance Improving Management and Leadership Performance Part 1 Improving Management and Leadership Performance Part 2 Developing A High Performing Team Developing A High Performing Team Managing Talent Managing Talent Employee Motivation Part 1 Part 2 Part 3 Planning for Succession Planning for Succession Business Process Management Business Process Management Communication Skills Communication Skills Personal Growth and Development Personal Growth and Development Managing Change Managing Change A course by Xpert Learning RequirementsThere are no specific prerequisites or requirements for taking the Leadership and Management course on Udemy. The course is designed to be accessible to a wide range of learners and is suitable for individuals at all levels of experience, from beginners to seasoned professionals. Audience Business professionals looking to enhance their leadership and management skills. Managers and supervisors seeking to improve their performance and lead high-performing teams. Entrepreneurs looking to develop their leadership and management skills in order to grow their business. New managers and supervisors seeking to build their knowledge and skills in leadership and management. College students or recent graduates interested in leadership and management and looking to gain a competitive edge in their careers. Anyone seeking to improve their personal growth and development. Audience Business professionals looking to enhance their leadership and management skills. Managers and supervisors seeking to improve their performance and lead high-performing teams. Entrepreneurs looking to develop their leadership and management skills in order to grow their business. New managers and supervisors seeking to build their knowledge and skills in leadership and management. College students or recent graduates interested in leadership and management and looking to gain a competitive edge in their careers. Anyone seeking to improve their personal growth and development.

About Course Minute Taking Course: Learn Minute Taking at meetings Gain the skills for Minute Taking concise and with a purpose to make your Meetings productive and successful. This Minute Taking course will help you overcome communication barriers as well as help you reach your goals during meetings. This Minute Taking Online course covers a range of different modules all designed to take you through the course step-by-step, so you can learn the art of effective minute taking. Meeting minutes serve as an official record of the event, and you have the critical role of creating them and ensuring that they are accurate. You want your notes to be clear and precise, and by delivering accurate meeting minutes you gain the perfect opportunity to shine like a star. Minute-taking is an essential part of business meetings. The minute taker must capture clear and concise Minutes to support the business and to ensure the meeting is a success. It's extremely easy to miss out on key points during meetings. Projects often get delayed and there is scope for miscommunication across teams and departments without comprehensive knowledge about the agenda of the meeting. Meeting minutes help avoid these ambiguities by allowing employees to reference effecting meeting notes post-meetings.Why take this course? This training course helps you write and deliver better notes and action points for official meetings. The aim of this online training course is to provide you with effective writing and summarising tips to help you glean the relevant information from the meeting and produce professional and clear notes. One of the primary responsibilities of any administrative staff is to successfully take notes during meetings and share transcripts and key points of the same both within the team and to other relevant teams/departments. Any dedicated individual can master Effective Minute taking with the right training. Our meeting minute course has been designed by experienced industry veterans who have worked with multiple prestigious organizations. This course will familiarise you with the minute-taking process, including preparation, note-taking during the meeting, and producing the final Minutes document. Upon completion, you will understand the importance of minute taking and have the information you need to feel confident and capable of your ability. The course is designed for anyone who is in a secretarial or minute taking role and wants to strengthen their minute taking skills. It is also suitable for those who are starting out as a minute taker and are unsure where to begin. It will prove particularly useful if you feel anxious, confused, or simply wish to enhance your ability to effectively take notes and produce professional, comprehensive Minutes with confidence. What Will You Learn? Demonstrate what makes good meeting minutes and the need for accuracy of reporting Understand in depth what minute taking is, why it is important for ensuring the success of business meetings, and what the minute taker's role is. Write meeting minutes in professional written English Explain the planning of an agenda and the preparation required Apply practical tips and useful words for producing accurate meeting minutes What you should do during a meeting Course Content Fundamentals of Meetings Fundamentals of Meetings Understanding Meeting Minutes What are Meeting Minutes? Why Meeting Minutes Are Important Common Meeting Minutes Formats Responsibilities of the Minute Taker Essential Parts of Meeting Minutes Background of Meeting Minutes Background of Meeting Minutes Why Meetings fail? Why Meetings fail? How to arrange a Meeting How to Arrange a Meeting Necessary Sections of a Meeting Necessary Sections of a Meeting Preparation for the meeting Preparation for the meeting Creating the Right Environment Creating the right environment Taking Notes Taking Notes The Minutes The Minutes Impact of the Freedom of Information Act on minutes Impact of the Freedom of Information Act on minutes Conclusion Conclusion Minute Taking Exercise Exercise A course by Xpert Learning RequirementsNo specific requirement is needed for this course Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals Audience Regular Minute Takers Personal Assistant to CEO/COO Administrative Assistant Human Resource professionals