44397 Learning courses

Duration 3 Days 18 CPD hours This course is intended for This is an intermediate-level course for web developers with prior practical experience working with React. Overview Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn about and explore: React Native Essentials React Fundamentals: 7 steps of app development Building a React Native App / Case Study Core Components Core APIs Getting Started with React Native is a hands-on, intermediate level web development course geared for experienced web developers who need to build and design applications using React Native. Students will explore the core APIs and Components, applying these skills to the course case study project to create a React Native app in class. React Native: An Introduction What Is React Native, Exactly? What Does React Native Bring to the Table? Pros and Cons Introduction to React Native Prerequisites: How to Get React Native Baby Steps: A First App Getting Started with React Native Weather App Starting the project Expo Components Custom components React Fundamentals Breaking the app into components 7 step process Step 2: Build a static version of the app Step 3: Determine what should be stateful Step 4: Determine in which component each piece of state should live Step 5: Hardcode initial states Step 6: Add inverse data flow Updating timers Deleting timers Adding timing functionality Add start and stop functionality Methodology review Core Components, Part 1 What are components? Building an Instagram clone View StyleSheet Text TouchableOpacity Image ActivityIndicator FlatList Core Components, Part 2 TextInput ScrollView Modal Core APIs, Part 1 Building a messaging app Initializing the project The app Network connectivity indicator The message list Toolbar Geolocation Input Method Editor (IME) Core APIs, Part 2 The keyboard Day Four to Five or Time Permitting Navigation Navigation in React Native Contact List Starting the project Container and Presentational components Contacts Profile React Navigation Stack navigation Tab navigation Drawer navigation Sharing state between screens Deep Linking Testing Flow - Benefits of Using Flow Jest - Jest with React Native Snapshot Testing with Jest Building and publishing Building Building with Expo OS Android Handling Updates Additional course details: Nexus Humans Getting Started with React Native (TT4198) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Getting Started with React Native (TT4198) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Sales engineers Account managers Networking engineers Technical and non-technical audiences Overview After taking this course, you should be able to: Understand the role that programmable infrastructure is having on the transition to the digital enterprise Describe Cisco DNA, its components and benefits, and explain a few use cases Describe the different technologies and solutions within the Cisco programmable infrastructure portfolio Describe Cisco DNA Center REST APIs Understand the functionality provided by Cisco WebEx Teams Describe Cisco CMX, services, and related APIs Describe the importance of DevOps culture within network operations in the shift to becoming a digital enterprise The Programming Use Cases for Cisco Digital Network Architecture (DNAPUC) v1.0 course highlights the shift toward the digital enterprise and examines the components, benefits, and use cases of Cisco Digital Network Architecture (Cisco DNA?) in an enterprise environment. You will learning about key platforms including Cisco© DNA Center, Cisco WebEx Teams?, Cisco Connected Mobile Experiences (CMX), and their related APIs. This course also covers open standards, tools, and network APIs that you can use to complement the Cisco DNA software portfolio, including Python, JavaScript Object Notation (JSON), Network Configuration Protocol (NETCONF), Representational State Transfer Configuration Protocol (RESTCONF), and Yet Another Next Generation (YANG). Understanding Programmable Infrastructure Digital Enterprise Four Pillars of Digitization Network Programmability and Automation What Should Be Automated? Quantifying Programmability and Automation for the Business Network Programmability and Automation Use Cases Introducing Cisco DNA Cisco DNA Overview Cisco DNA Components Benefits of Cisco DNA Cisco DNA Use Cases Describing Programmable Infrastructure Cisco Programmability Options Data Center Infrastructure Enterprise Network Programmability Streaming Telemetry Collaboration Management, Monitoring, and Analytics Describing Network APIs How APIs Enable Business Automation API Overview Data Encoding with JSON and XML RESTful APIs RESTCONF and NETCONF Overview Data Modeling with YANG Describing Cisco DNA Center APIs Cisco DNA Center Overview Cisco DNA Center Automation Enterprise Benefits Cisco DNA Center Applications and Use Cases Cisco DNA Center REST API Overview Case Study: Network Automation at Symantec Describing Cisco Collaboration APIs Cisco Webex Teams Overview Cisco Webex Teams Business Benefits Cisco Webex Teams API Overview Describing Cisco Mobility APIs Cisco CMX Overview Cisco CMX Programmability Business Benefits Cisco CMX Mobility Services API Overview Case Study: Victoria University and Cisco CMX Implementing DevOps Culture Within Network Operations Transition to DevOps CALMS Model (Culture, Automation, Lean, Measurement, Sharing) Role of Cisco Technology in the Transition to DevOps Additional course details: Nexus Humans Cisco Programming Use Cases for Cisco Digital Network Architecture v1.0 (DNAPUC) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Programming Use Cases for Cisco Digital Network Architecture v1.0 (DNAPUC) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This in an introductory-level course geared for QA, Test team members and others who want to use the Python testing framework PyTest to implement code testing strategies. Attendees should have prior basic Python scripting experience. Students should have some familiarity with tools to be used in this course: PyCharm, Jupyter Notebook and basic GIT. Overview Working within in a hands-on learning environment students will learn to: Become proficient with pytest from day one by solving real-world testing problems Use pytest to write tests more efficiently Scale from simple to complex and functional testing Write and run simple and complex tests Organize tests in fles and directories Find out how to be more productive on the command line Markers and how to skip, xfail and parametrize tests Explore fxtures and techniques to use them effectively, such as tmpdir, pytestconfg, and monkeypatch Convert unittest suites to pytest using little-known techniques The pytest framework is simple to use but powerful enough to cover complex testing integration scenarios. PyTest is considered by many to be the true Pythonic approach to testing in Python. Geared for QA, Test team members and others who want to use the Python testing framework PyTest to implement code testing strategies, Test Automation with Python is a hands-on, two day Python testing course that provides students with the skills required to get started with PyTest right away. Participnats will learn how to get the most out of it in their daily workflow, exploring powerful mechanisms and plugins to facilitate many common testing tasks. Students will also learn how to use pytest in existing unittestbased test suites and will learn some tricks to make the jump to a pytest-style test suite quickly and easily. Python Refresher Python Overview Python Basics Python Lab Introducing PyTest Why Spend time writing test UnitTest Module Why PyTest? Introductory Lab Writing and Running Test Installing PyTest Writing and Running Tests Organizing files and packages Command Line options Configure pytest.ini Install and Config Lab Markers and Parameters Mark Basics Built-in marks Parameterization Markers and Parameters Lab Fixtures Introduction to Fixtures Sharing fixtures with conftest.py files Scopes Autouse Parameterizing fixtures Using marks from fixtures Built-in fixtures Best Practices Fixtures Lab Fixtures Lab 2 Plugins Finding and installing plugins Overview of plugins Plugin Lab From UnitTest to PyTest Use PyTest as a Test Runner Convert asserts with unitest2pytest Handling setup/teardown Managing test hierarchies Refactoring test utilities Migration strategies Additional course details: Nexus Humans Test Automation with Python (TTPS4832) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Test Automation with Python (TTPS4832) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The course is designed for individuals who want to gain in-depth knowledge and practice in the discipline of Business Analysis (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding and application of Business Analysis principles and techniques. Key areas are: The breath of the role of a Business Analyst The processes and techniques of strategy analysis Investigation of an organization's business systems Techniques used within stakeholder analysis and the need for analyzing perspectives Conceptual modelling and business activity models Business improvements through gap analysis The Business case within the business change lifecycle The Business Analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered.The course provides in-depth knowledge and practice in Business Analysis Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Analysis Practice Exam Details Business Analysis Certification Scheme Rationale for Business Analysis The role of the BA throughout the stages of the Business change lifecycle The scope of the BA role within the context of the range of analysis activities Three areas of competencies Understanding the Strategic Context Techniques in practice: MOST Resource audit PESTLE Porter's Five Forces SWOT analysis CSF, KPI and Performance target Balanced Business Score Card Understanding the Current Situation Identification of stakeholder categories Identification of relevant investigation techniques The rationale for taking a holistic view Rich pictures, Mind Maps and Fishbone diagrams Stakeholder Analysis and Management Power/interest and level of interest Appropriate stakeholder management strategy Stakeholder perspectives and CATWOE technique Analysing and Modelling Business Activities Conceptual models of a business situation Five types of high level activity Planning activities Enabling activities Doing activities Monitoring and control activities Three types of business events The consensus business activity model Identifying Potential Solutions Different categories of business rules Gap analysis (through conceptual business activity model and as-is business situation) Components of a new business model Building the Business Case Rationale for the development of a business case Contents of a business case Identification of tangible/intangible costs and benefits, risks and impacts Rationale for the financial case and appraisal techniques Business case review in the business change lifecycle Additional course details: Nexus Humans Business Analysis - Practice training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Analysis - Practice course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This is an intermediate level training course, designed for experienced Java developers and architects who need to identify, design, and implement web services. We will explore and apply the terminology, the specification, the processes and technologies specific to web services. Students should have at least a year of practical development experience with Java and servlets, and should be familiar with XML and JSON. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in core RESTful development skills, coupling the most current, effective techniques with the soundest industry practices. Working within in a hands-on learning environment, guided by our expert team, attendees will learn to: Understand and apply the basic concepts of REST Understand and intelligently discuss the similarities and differences between RESTful services and SOAP-based services Appreciate the security concerns associated with RESTful services Design, develop, and deploy real-world RESTful Services Effectively define and design endpoints Work with query parameters Determine the best format to use for exchanging data Understand the principles associated with HTTP methods and how to stay congruent to them Extend the semantics of the RESTful service beyond the HTTP methods Implement RESTful services using JAX-RS to Handle various HTTP methods Use different approaches for parameters Deal with content negotiation Work with different data formats including XML and JSON Handle exceptions Implement RESTful Java clients Develop JAX-RS Java clients using the JAX-RS 2.0 Client API Manage different Web targets Deal with content negotiation on the client Work with different data formats including XML and JSON Properly process server responses Implement JAX-RS Filters and Interceptors Intercept and manipulate service requests and responses Dynamically register interceptor to resources Understand the concept of NameBinding Discover asynchronous JAX-RS processing Implement an asynchronous JAX-RS service endpoint Register response listeners Geared for experienced Java developers, Java REST Essentials is a two day, lab-intensive services training course that introduces developers to the core concepts, principles, and Java implementations for RESTful services. Today's development environments are increasingly dominated by sophisticated tooling that makes the implementation of RESTful services less arduous. The proper design of these services is far more complex and demanding. Java RESTful Service Essentials focuses on providing an understanding of the fundamental principles and technologies that are used in building these services. This understanding is critical to being able to diagnose, troubleshoot, tune, and perform other lifecycle activities. Session: Working with REST Overview of REST Designing RESTful Services JAX-RS Lesson: Introduction to JAX-RS @Path: URI Matching JAX-RS Content Negotiation JAX-RS Request and Response JAX-RS Client API JAX-RS Filters and Interceptors Asynchronous JAX-RS Additional course details: Nexus Humans Java REST Essentials (TT7305) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Java REST Essentials (TT7305) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Having a dog is a joyful experience but an untrained dog will put stress and anxiety on the whole family. At Cheshire Dog Services, we want to help you enjoy your dog so are happy to provide one to one training sessions for you and your dog. Having trained many different breeds from Chihuahua’s & Yorkies – Lab’s & Spaniels to Rottweiler’s & German Shepherds, I am well versed in handling most problems in any breed. I am also a member of The Guild of Dog Trainers who acknowledge the needs of dog owners & their aim of a well behaved dog. The Guild fully understands the expectation society places on dog owners & additionally the laws which affect them all. We live in an artificial environment, which can often pose many dangers to dogs. We invite pets into our home then punish or blame them for acting up like animals do. It’s our responsibility to teach our dogs what the social boundaries are and how to live in a human environment. Even though they become trusted family members, we need to remember that fundamentally they are animals and as beautiful and loving as they are, training is key to avoid behavioral problems that will inevitably crop up. Have you ever noticed when a trainer handles a students’ dog in class – the dog performs amazingly well? The dog then goes back to his owner and forgets all that was taught. This is all down to how you handle your dog. How you are able to read the smallest changes in their body language and posture and make the confident and correct adjustments according to what is required. As a dog trainer with many years worth of experience, my aim is to pass on my skills and as much knowledge as is possible to all of my valued clients. When you and I work together, your dog will learn FASTER! You will enjoy a better-behaved dog in a shorter period of time whilst still being actively involved in the process of teaching your dog. As your dog learns the necessary concepts with me, you will experience the benefit of reducing your own frustration within your own training sessions at home. I help both you and your dog come together towards a common goal of a happy life together. Puppy 1-2-1’s Pups are never too young to learn, their Mums teach them many things in the first 7/8 weeks before we take them into our lives. We need to continue to educate the pup so they know the boundaries we expect in order for them to fit into our human ways and for you to fully enjoy these wonderful creatures. Much can be done BEFORE they have had all their inoculations and are ready to walk outside. The key to effective training is teaching your pup that whenever he does something wrong, you immediately redirect him to what you expect and then reward for getting it right. Most of all, puppy training needs to be upbeat, consistent and rewarding with regular sessions practiced and integrated into your daily routine. What I’ll cover with you at your home are: Shaping behaviour Crating Basic obedience controls of Sit, down, stand, focus & wait. Recall set up, the most important command for all dogs without a doubt! The best type of equipment use to help with training, whistles for recall, training lines, reward pouches etc. Interactive play used to build bonds and value in you as the owner/handler through ball tugs, tugs and ropes. How to teach the pup to “leave it” Advice on leads, harnesses, treats, socialising, lead control Answer any questions you may have resulting to your puppy Adolescent and mature dogs 1-2-1’s Adolescence in dogs is reached by month 7-8 & the dog becomes fully mature by month 18. We’ll cover the following in our sessions or can focus on a specific need if requiredat’s r Obedience Heel-work so your dog walks nicely by your side and doesn’t pull. Wait / Stay commands for both obedience and safety Interactive play and bond building to aid recall Recall development is essential for all dogs big and small. “Leave it” command so the dog ignores what its told to leave Focus will allow a higher level of obedience. I believe positive reinforcement training is the best way to create a happy and confident dog who understands what is expected of them. I teach owners how to establish boundaries at home and employ problem behaviour prevention strategies from early puppyhood onwards. Training and behaviour problems are resolved without the punishment-based techniques that commonly result in fear, aggression, or deterioration of the bond between dog and owner. Instead I utilise positive methods based on well-established learning theories and behavioural science that are humane, practical and effective. I teach marker-based training, either with a clicker or word, combined with rewards of all kinds (e.g., food, toys, play, and praise). All my training sessions reflect a comprehensive understanding of the dog’s natural behaviour, and take into respect learning abilities as well as the dog’s mental and physical developmental stages. In my classes, I strive to create a relaxed and enjoyable learning experience as I believe that the human part of the equation needs as much support and understanding as the canine component. Most people learn more quickly when not subjected to criticisms and negative feedback and therefore, a positive approach to the training of the people is an integral part of all our classes. Please contact us for prices (they vary depending on what’s required)

EQ is a pattern of how people's biases in their thinking leads them to think one choice or thing is better than another, as well as their clarity in differentiating within those biases to exercise clear and sound judgement. Where your thinking and responses lie within your biases spectrum, and your ability in adjusting to the situation you find yourself in, will determine responses equating to poor or strong Emotional Intelligence (EI). This course will enhance and promote the skill set necessary for any working leader or manager, allowing our in-depth emotional intelligence knowledge to be applied into your working environment. From an employer's perspective, this award can be a significant long-term return on investment by further developing your leaders and managers. What Does This Course Offer? Our program offers an EQ-SWOT™ assessment and EI Model in detail, and through activity and discussion we explore how applying and possibly adjusting, you may offer an improved Emotional Intelligence. Our learning experiences are successful because the outcomes are quickly embedded and demonstrate an immediate visible impact on the day-to-day working environment. Our engaging learning inspires employees to want to personally add value to the companies they work for. We also offer our Paradigm EQ-SWOT™ online assessment and report as a frame of reference within the program. This assessment should be completed before attending the program, and will be expanded upon during the program delivery. Course Content The Emotional Intelligence for Today’s Leadership and Management course covers the following topics: What makes EI so important within the workplace Self-Awareness and your EQ Profile The EQ unpacked Unconscious Bias & EI How to develop your EI quotient Accreditation Activity Our accredited tutors deliver training that encourages delegates to confidently and practically apply all they have learnt as soon as they get back into the business. To achieve this award, delegates need to prepare and deliver a 3 minute presentation* on the highlights of their learning and immediate application avenues when back in their working environment. *Participants will be given 30 minutes during the program to prepare for their 3 min presentation at the end of the program. Scheduled Course Dates Unfortunately this course is not currently scheduled as an open course as it is primarily run as an in-house programme. For more information, please contact us. In-House Courses This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is extremely flexible and can be tailored to your specific requirements. If you would like to discuss how we can tailor this management training course for you and/or run it at your premises, please contact us.

Duration 5 Days 30 CPD hours Additional course details: Nexus Humans 9000 System Manager 2.8 (3-day) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 9000 System Manager 2.8 (3-day) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours Additional course details: Nexus Humans 9000 System Manager 2.9 (4-day) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 9000 System Manager 2.9 (4-day) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Take your sales people from average to high performance. Motivate and develop experienced sales professionals with some new insights and learning. Applying NLP principles, techniques and models, this workshop will introduce the core attitudes and behaviours that differentiate the excellent sales person from the average one. The programme will help participants: Understand and adopt the mindset and beliefs needed for sales excellence Build rapport and connect with buyers at a deeper and more personal level Recognise some of the thinking and language patterns that make each individual unique Ask powerful questions to further understand the unique world of the individual and how they make decisions Apply tools and techniques to empathise with clients - seeing things from their perspectives Tailor their sales approach to the individual buyer's style, and talk in their language Influence with integrity and sell to organisations and individuals successfully 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to NLP and sales excellence with NLP An overview of NLP and applying it to selling The pillars of NLP The NLP model of communication The difference that makes the difference 3 Building enhanced rapport Defining rapport and why it is important when selling Going beyond the initial small talk Building relationships with individual decision-makers Matching and mirroring Levels of rapport 4 Understanding the buyer's personal buying map How we take in, filter and process information How we judge others based on our own experiences of the world The different ways in which we communicate when selling Recognising and understanding the language and thinking patterns of others Adapting your sales communication style to different buyers 5 Making sense of the buying process How we filter information through our senses Understanding how we see, hear and experience the world Visual, auditory and kinaesthetic buyers Listening for key insights What different buyers want from you to help them to buy Applying sensory awareness to the sales process 6 Successful sales mindset The connection between thoughts and actions The sales beliefs of excellence Identifying negative thoughts and beliefs that are holding you back How to change your mindset Adopting the sales beliefs of excellence 7 Powerful questions Reviewing and honing your questioning skills Understanding the questions that great sales people ask Avoiding assumptions Clean language questions Getting to the bottom of it - precision questions Turbo-charging how you qualify 8 Influencing with integrity Understanding empathy Stepping into the buyer's shoes Speaking the buyer's language Tailoring your sales approach to the individual Match, pace, lead - how to take your buyer with you 9 Putting it all together Personal learning summary and action plans