17727 Lead courses

Master essential leadership skills and discover what it takes to become a great team manager or supervisor with the Team Management Skills course. This comprehensive course examines the characteristics and principles of effective leadership, from goal setting and providing feedback, to resolving conflict and managing your time. Our instructor-led training units are ideal for those who are new to their role and wish to fine tune their management style and approach to boos ttheir professional development. Master the art of public speaking, learn how to engage your audience and get your point across effectively with the Communication and Public Speaking Diploma. This training program will help you boost your confidence in delivering presentations and improve your body language to project confidence. This skills-based diploma also provides guidance on how to work with visual aids, plan your notes and overcome your fears and self-doubts. This course is ideal for those in customer or client-facing roles. Your Learning Goals: Develop your skills in time management, leadership and communication Understand how to provide constructive feedback and delegate work effectively Learn how to motivate teams and bring out the best in your employees Be able to resolve conflict and disagreements with professionalism Define your management style and understand which approach works for you Master the art of body language and learn how to project confidence in the workplace Improve your delivery in presentations and public speaking Know how to keep your audience engaged and use visual aids effectively Learn how to get your point across and express your ideas with conviction Discover practical mental exercises to help you remember your lines Who is this Course for? This course is ideal for line managers, supervisors and team leaders who are new to their role and wish to enhance their skillset. This masterclass is also suitable for anyone who wants to improve their public speaking and confidence in working with teams. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have the practical skills and knowledge to kickstart their career and explore opportunities in the following roles: Team Manager Team Leader/Supervisor Entrepreneur Motivational Speaker Coach/Mentor Course Curriculum **Team Management** Introduction Getting Started 00:01:00 Setting Expectations Setting Expectations 00:03:00 Setting Expectations Case Study 00:01:00 Setting Goals Setting Goals 00:06:00 Setting Goals Case Study 00:01:00 Assigning Work Assigning Work 00:04:00 Assigning Work Case Study 00:01:00 Degrees of Delegation Degrees of Delegation 00:03:00 Degrees of Delegation Case Study 00:01:00 Implementing Delegation Implementing Delegation 00:07:00 Implementing Delegation Case Study 00:01:00 Providing Feedback Providing Feedback 00:05:00 Providing Feedback Case Study 00:01:00 Managing Your Time Managing Your Time 00:05:00 Managing Your Time Case Study 00:01:00 Resolving Conflict Resolving Conflict 00:04:00 Resolving Conflict Case Study 00:01:00 Tips for Special Situations Tips for Special Situations 00:05:00 Tips for Special Situations Case Stud 00:01:00 A Survival Guide for the New Supervisor A Survival Guide For The New Supervisor 00:03:00 A Survival Guide For The New Supervisor Case Study 00:01:00 Wrapping Up Wrapping Up 00:01:00 **Effective Communication** Working on Basics 101 Skill Of The Mouth 00:09:00 Communication 00:04:00 It's In The Eyes 00:05:00 You Have 40 Seconds 00:02:00 Body Language 00:06:00 Art Of Speaking 00:06:00 Working On It 102 Putting It Together 00:05:00 Content Is Key 00:06:00 To Joke Or Not To Joke 00:02:00 Learn Your Lines 00:06:00 Visual Aids 00:03:00 Working On Me 103 Walk The Talk 00:05:00 What Gives You The Edge 00:05:00 It's The Heart That Counts 00:04:00 Mirror Time 00:05:00 How To Deal With Stress 00:04:00 Fake it Till You Make It 00:07:00 Preparation On The Day 00:05:00 Working On Them 104 People Don't Care How much you know until they know how much you care 00:04:00 They Really Are Naked 00:03:00 Sing The Right Song 00:06:00 Know Your Venue 00:04:00 Public Speaking - Why Do It? 00:04:00 Conclusion Hello and Goodbye 00:02:00 Goodbye HD Final Online 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview Become strong and confident with leadership and operational abilities and take your career potential to new levels. This comprehensive course provides a full learning curve for every element of successful Business Management and associated disciplines. The Business Management Advanced Diploma course delivers a masterclass in all aspects of running an organisation. You will receive tuition in a wide range of competencies, from building a Customer Care team and motivating the workforce, to creating an executive persona and making an excellent first impression with clients. Alongside this, you will be trained on how to control stress and plan your time efficiently. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Business Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Business Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 22 lectures • 08:50:00 total length •Introduction to Business Management: 00:25:00 •Operations Management: 00:24:00 •Introduction to Business Analysis: 00:14:00 •Strategic Analysis and Product Scope: 00:28:00 •Project Management: 00:19:00 •Business Development and Succession Planning: 00:24:00 •Business Process Management: 00:44:00 •Planning & Forecasting Operations: 00:21:00 •Performance Management: 00:18:00 •Management of Cash and Credit: 00:19:00 •Managing Risk and Recovery: 00:26:00 •Quality Management: 00:21:00 •Communication Skills: 00:25:00 •Business Environment: 00:16:00 •Organisational Skills: 01:16:00 •Negotiation Techniques: 00:16:00 •Human Resource Management: 00:25:00 •Motivation and Counselling: 00:19:00 •Customer Service: 00:16:00 •Time Management: 00:40:00 •Conflict Management: 00:14:00 •Assignment - Business Management Advanced Diploma: 00:00:00

Overview This comprehensive course on Restaurant Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Restaurant Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Restaurant Management. It is available to all students, of all academic backgrounds. Requirements Our Restaurant Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 22 lectures • 08:59:00 total length •Introduction to Hospitality Management: 00:21:00 •An Overview of Hotel Industry: 00:15:00 •Restaurant Industry: 00:32:00 •Restaurant Leadership and Management: 00:22:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:18:00 •The Process of Development and Training in Hospitality Industry: 00:21:00 •Management of Front Office Operations: 00:16:00 •Management of Food and Beverage Operations: 00:17:00 •Food Safety - An Introduction: 00:26:00 •Supervision of Food Safety: 00:34:00 •Food Safety Legislation: 00:31:00 •Food Safety Management System: 00:41:00 •Food Safety Management Tools: 00:27:00 •Contamination Hazards: 00:26:00 •Controlling Contamination: 00:36:00 •Food Poisoning (Bacterial) and Food-Borne Illness: 00:29:00 •Food Poisoning (Non-Bacterial): 00:29:00 •Personal Hygiene: 00:27:00 •Food Premises and Equipment: The Design and Construction: 00:30:00 •Pest Management: 00:26:00 •Food Safety Training for the Staff: 00:15:00 •Assignment - Restaurant Management: 00:00:00

Overview Master the retail management essentials and boost sales growth by taking the highly advanced Retail Management - Level 5 course. The comprehensive Retail Management - Level 5 course aims to provide you with adequate retail industry knowledge and additional management skills. You'll learn about retail management of stores, HR and information. Our expert-educators will thoroughly train you on managing inventory, production, and quality. The course will enhance your professional skills, additionally developing your sales management knowledge.  Gain expertise in retail logistics and become a successful retail manager by enrolling today How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Retail Management - Level 5. It is available to all students, of all academic backgrounds. Requirements Our Retail Management - Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 18 sections • 18 lectures • 04:54:00 total length •Introduction to Retail Management: 00:22:00 •Retail Strategy: 00:13:00 •Retail Buying and Merchandising: 00:17:00 •Retail Pricing: 00:32:00 •Supply Chain Management in Retailing: 00:12:00 •The Sales Process and Dealing with Customers at the Checkout: 00:10:00 •Importance of Consumer Behaviour: 00:12:00 •Taking Trends and Targeting Customers Effectively: 00:11:00 •The Importance of Communicating with Customers: 00:18:00 •Choosing a Retail Location: 00:14:00 •Retail Psychology: 00:13:00 •Negotiate the Right Deal with Suppliers: 00:12:00 •Develop Store Security Procedures: 00:16:00 •Management Skills for Leading Your Team: 00:17:00 •Selling in Multiple Channels: 00:21:00 •Retail Brand Management: 00:16:00 •Health & Safety for Retail Stores: 00:23:00 •Consumer Rights Act: 00:15:00

Overview Gain extensive knowledge of all the attributes and modern techniques that can drive a Project to a successful implementation and boost your career. This Project Management Essential Skills Level 3course provides the knowledge and empowers you to assume full control of a Project's direction and utilise the talent around you. Written in conjunction with industry professionals, this innovative course contains the cream of today's Project Management procedures. You will learn how to utilise concepts such as Six Sigma, AgilePM, and Scrums to ensure the smooth running of a Project's life cycle. As a result, you will also master the principles of Change and Quality Management. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Project Management Essential Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our Project Management Essential Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 24 lectures • 09:49:00 total length •Introduction & Overview: 00:16:00 •Tools You Need: 00:19:00 •Teams & Leadership: 00:35:00 •Teams: 00:33:00 •Conflict: 00:35:00 •Project Communication: 00:25:00 •Didactic Communications: 00:22:00 •Basic Meeting Rules: 00:21:00 •Stakeholder Management: 00:19:00 •The Basics of Project Management: 00:19:00 •Project Needs: 00:21:00 •Scope and Requirements: 00:28:00 •Work Breakdown Structures: 00:27:00 •Displayed Thinking: 00:31:00 •Developmental Methodologies: 00:25:00 •Methodology Types: 00:26:00 •Selecting a Methodology: 00:22:00 •Effective Budgets & Schedules: 00:25:00 •Resource Estimating: 00:26:00 •Estimating Techniques: 00:26:00 •Project Performance: 00:25:00 •The Keys to Success: 00:23:00 •Project Performance Key Values: 00:24:00 •Change Management: 00:16:00

Overview Show your dedication to quality and true leadership skills by taking advanced Food Safety training for your Catering business. This Food Safety Supervising in Catering Diploma course will show you the lawful requirements for installing a Food Safety Management System (FSMS) and how to maintain a great hygiene rating. The comprehensive content you will find here has been compiled with industry experts' assistance and is compatible with current UK food handling regulations. So, you will be taught how to promote your FSMS, comprehend Microbiology and its uses for food handling, eliminate any potential for contamination (including Covid-19), and train your staff to maintain the highest standards when preparing food. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Food Safety Supervising in Catering Diploma Course. It is available to all students, of all academic backgrounds. Requirements Our Food Safety Supervising in Catering Diploma Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 18 lectures • 08:48:00 total length •Module 01: The Food Hygiene Rating Scheme: 00:52:00 •Module 02: Personal Hygiene: 00:27:00 •Module 03: Contamination Hazards: 00:25:00 •Module 04: How to Control Contamination Hazards: 00:37:00 •Module 05: Food Preparation and Processing for Food Manufacturing: 00:25:00 •Module 06: Cleaning: 00:24:00 •Module 07: Waste Disposal, Cleaning and Disinfection: 00:32:00 •Module 08: Food Safety Management System: 00:41:00 •Module 09: Pest Management: 00:26:00 •Module 10: Food Premises and Equipment: The Design and Construction: 00:30:00 •Module 11: Supervision of Food Safety: 00:34:00 •Module 12: Food Safety Training for the Staff: 00:15:00 •Module 01: Introduction to HACCP and Legislation: 00:30:00 •Module 02: Food Safety Microbiological Hazards: 00:45:00 •Module 03: Food Safety: Allergenic, Chemical & Physical Hazards: 00:25:00 •Module 04: HACCP Prerequisites, Preliminary Steps and Creation of HACCP System: 00:20:00 •Module 05: The Seven HACCP Principles Explained: 00:40:00 •Assignment - Food Safety Supervising in Catering Diploma Course: 00:00:00

Course Overview: In 2022, 78% of professionals attended weekly online meetings, emphasising the evolution of business communications. This course, "Online Meeting Management", provides a comprehensive understanding, spanning the meticulous stages of planning and preparation to mastering the nuances of online platforms and etiquette. Here's a closer look at the curriculum: In the first segment, "Planning and Preparation," which spans 15 minutes, you are guided through the initial steps to orchestrate successful online meetings. The succeeding modules, "Online Meeting Platforms Part - 01" and "Online Meeting Platforms Part - 02," lasting 1 hour, 3 minutes, and 45 minutes, will elucidate various platforms' nuances, empowering you to make informed decisions and streamline your meetings. Lastly, the "Meeting Etiquette and Tips" segment, a concise 13-minute session, will polish your online meeting manners, ensuring you project professionalism and respect in the virtual space. Take the next step in advancing your online meeting management skills. Enrol today and unlock a world of virtual expertise! Key Features of the Course: Accredited CPD certificate. 24/7 Learning Assistance. Engaging learning materials. Who is This Course For? This Online Meeting Management course is designed for professionals, team leaders, educators, and anyone looking to elevate their virtual meeting management skills. Learning Outcome Upon completion of this Online Meeting Management course: Gain expertise in planning and preparing for online meetings. Understand the nuances of various online meeting platforms. Recognise the value of and implement proper meeting etiquette. Utilise advanced functionalities in multiple platforms. Enhance the efficacy of your online interactions. Familiarise with the dos and don'ts of virtual communications. Develop strategies to combat common online meeting challenges. Boost your confidence in handling virtual engagements. Why Enrol in This Course: Elevate your virtual meeting skills with this top-reviewed Online Meeting Management course. Updated recently, it encompasses the latest trends and techniques in online communication. With a rising demand for adept virtual meeting managers, stay ahead of the curve by mastering this sought-after skill. Requirements: A stable internet connection, basic knowledge of online tools, and a passion for learning! Career Path: Upon successful completion of Online Meeting Management course, you can pursue careers such as: Virtual Meeting Coordinator: Avg. UK Salary - £28,000. Corporate Trainer (Online Modules): Avg. UK Salary - £35,000. Remote Team Manager: Avg. UK Salary - £40,000. Virtual Event Planner: Avg. UK Salary - £32,000. E-learning Specialist: Avg. UK Salary - £34,000. Virtual Collaboration Consultant: Avg. UK Salary - £42,000. Online Communications Strategist: Avg. UK Salary - £38,000. Certification: All successful students will receive a recognised CPD certificate. Course Curriculum 5 sections • 5 lectures • 02:16:00 total length •Planning and Preparation: 00:15:00 •Online Meeting Platforms Part - 01: 01:03:00 •Online Meeting Platforms Part - 02: 00:45:00 •Meeting Etiquette and Tips: 00:13:00 •Order your Certificate: 00:00:00

We are offering you a high-quality comprehensive Certificate Course designed to help managers and potential leader to be equipped with skills and knowledge related to capital maintenance and financial capital. This course will also help you discover new and innovative sources of revenue through utilizing these concepts to become financially stable. Furthermore, it will help you enhance your general management and leadership skills for you to become an effective and efficient leader in your career. You will be equipped with the certificate course with great information on the financial instruments and loans that are helpful and suitable for your business or the industry you are in. Capital financing is about defining the process of planning to fit into the projected budget for projects and the available assets with the cash flows are then tailored to project a one year period before the actual commencing of the project. The budgeting in place must be able to completely encompass the workings of the project for that stipulated period of time. All of these will be taught in this course. Who is the course for? For employees who are in the business development and financial department. Or anyone who is interested in improving their financial and capital management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Capital Maintenance Basics course will be useful and would be beneficial for the management and financial occupations especially the following careers: Accountants Administrative Services Manager Advertising, Promotions and Marketing Managers Compensation and Benefits Managers Financial Managers Food Services Managers Human Resources Managers Management Directors Sales Specialist And other Top Executives. Course Curriculum Capital Maintenance Basics Factors Determining Fixed Capital Requirements 01:00:00 Factors Determining Working Capital Requirements 01:00:00 The Differences Between Own And Borrowed Capital 01:00:00 Constant Purchasing Power Accounting 01:00:00 Services Provided By Financial Instruments 01:00:00 Financial Institutions And Short Term Loans For Businesses 01:00:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview This comprehensive course on Industrial and Organisational Psychology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Industrial and Organisational Psychology comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Industrial and Organisational Psychology. It is available to all students, of all academic backgrounds. Requirements Our Industrial and Organisational Psychology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 28 lectures • 03:11:00 total length •Introduction: 00:01:00 •What is I/O Psychology?: 00:10:00 •The Big 5 Personality Trait Model: 00:04:00 •Maslow's Hierarchy of Needs: 00:06:00 •Employee Motivation: 00:05:00 •Job Analysis: 00:06:00 •Building Leadership & Training: 00:07:00 •Workplace diversity: 00:04:00 •Product Design: 00:05:00 •Improving Workplace Performance: 00:07:00 •Ergonomics: 00:03:00 •Examples of Lean Tools: 00:04:00 •Ergonomics Part 2: 00:04:00 •HR Management: 00:10:00 •Workforce Insight Analyst: 00:09:00 •Business Development Consultant: 00:05:00 •Organizational Effectiveness Manager: 00:10:00 •Executive Coach: 00:06:00 •Internal External Business Consultant: 00:20:00 •Team Development Manager: 00:14:00 •Change Manager: 00:07:00 •Strategy Development Manager: 00:11:00 •Recruitment Manager: 00:10:00 •Behavioral Analyst: 00:02:00 •Policy Officer: 00:09:00 •Engineering Psychologist: 00:06:00 •Difference between IO and Business Psychology: 00:03:00 •Is IO Psychology for you?: 00:03:00

Overview This comprehensive course on Train the Trainer - Part 2 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Train the Trainer - Part 2 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Train the Trainer - Part 2. It is available to all students, of all academic backgrounds. Requirements Our Train the Trainer - Part 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 23 lectures • 04:43:00 total length •Introduction to Teach Effectively: 00:03:00 •Keep Them Engaged Intro: 00:12:00 •The 4 Learning Styles: 00:05:00 •Ask Recall Questions: 00:15:00 •Ask Leading Questions: 00:13:00 •Ask Relevance Questions: 00:07:00 •Ask Expert Questions: 00:11:00 •Ask Questions Activity: 00:12:00 •Give Targeted Directionals: 00:16:00 •Use the Agree and See If You're Right: 00:17:00 •Refer to Hooks: 00:16:00 •Use the Buddy System: 00:11:00 •Work the Room: 00:16:00 •Ensure They Understand Introduction: 00:07:00 •Use Etch-a-Sketch Effectively: 00:13:00 •Use Visual Aids Correctly: 00:14:00 •Give Benchmark Checks - Part 1: 00:13:00 •Give Benchmark Checks - Part 2: 00:20:00 •Convince with Your Voice - Part 1: 00:15:00 •Convince with Your Voice - Part 2: 00:20:00 •Command with Your Body: 00:16:00 •Show Genuine Enthusiasm: 00:11:00 •Workbook - Train the Trainer - Part 2: 00:00:00