Take your sales people from average to high performance. Motivate and develop experienced sales professionals with some new insights and learning. Applying NLP principles, techniques and models, this workshop will introduce the core attitudes and behaviours that differentiate the excellent sales person from the average one. The programme will help participants: Understand and adopt the mindset and beliefs needed for sales excellence Build rapport and connect with buyers at a deeper and more personal level Recognise some of the thinking and language patterns that make each individual unique Ask powerful questions to further understand the unique world of the individual and how they make decisions Apply tools and techniques to empathise with clients - seeing things from their perspectives Tailor their sales approach to the individual buyer's style, and talk in their language Influence with integrity and sell to organisations and individuals successfully 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to NLP and sales excellence with NLP An overview of NLP and applying it to selling The pillars of NLP The NLP model of communication The difference that makes the difference 3 Building enhanced rapport Defining rapport and why it is important when selling Going beyond the initial small talk Building relationships with individual decision-makers Matching and mirroring Levels of rapport 4 Understanding the buyer's personal buying map How we take in, filter and process information How we judge others based on our own experiences of the world The different ways in which we communicate when selling Recognising and understanding the language and thinking patterns of others Adapting your sales communication style to different buyers 5 Making sense of the buying process How we filter information through our senses Understanding how we see, hear and experience the world Visual, auditory and kinaesthetic buyers Listening for key insights What different buyers want from you to help them to buy Applying sensory awareness to the sales process 6 Successful sales mindset The connection between thoughts and actions The sales beliefs of excellence Identifying negative thoughts and beliefs that are holding you back How to change your mindset Adopting the sales beliefs of excellence 7 Powerful questions Reviewing and honing your questioning skills Understanding the questions that great sales people ask Avoiding assumptions Clean language questions Getting to the bottom of it - precision questions Turbo-charging how you qualify 8 Influencing with integrity Understanding empathy Stepping into the buyer's shoes Speaking the buyer's language Tailoring your sales approach to the individual Match, pace, lead - how to take your buyer with you 9 Putting it all together Personal learning summary and action plans
Build confidence & capability and engage in meaningful dialogue about race.
Managing others effectively by creating an environment of psychological safety and nurturing development & growth.
Your Curriculum - Getting it Right! A whole day, whole school practical workshop to tackle Ofsted's "Quality of Education", "Curriculum Intent, Implementation & Impact". Exclusively for independent schools that are inspected by Ofsted.
The history and story of Sid Sottung Academy's humble foundations and superb success. Humble Beginnings Sid Sottung started off as we all do, a beginner! At the age of 14 working as an assistant in a traditional Italian barbershop in New York, but so eager to make his mark on the industry, Sid at 18 began a his career with Vidal Sassoon by training in their Downtown New York salon as a stylist. After successful stints in their New York & Washington D.C salons he rose to Assistant Creative Director. On the back of a decorated career in Sassoon salons, Sid graduated to their academies as an educator teaching both hairdressing & barbering. Sid’s first stop was the Santa Monica Academy also working for television and teaching at international shows as far afield as China After parting ways with Sassoon, Sid pursued an exciting freelance career guesting & teaching in exclusive salons & barbershops. He was also, proudly a member of the hair team, working on the 2005 blockbuster Pride & Prejudice. Building On Success Having trained educators & written curriculums for other academies, Sid felt that 2014 was the correct time to open his very own academy. Having travelled the globe educating and as a host of other leading industry names, Sid opened the doors of the Sid Sottung Academy in February 2014. “Our academy offers the rare opportunity to study directly under the tutorage of an internationally recognised educator.” After winning various awards and years of success, Sid opened up another location in 2018: his salon and Advanced Academy, Haus of Sottung. As per today his latest venture is the Edinburgh Academy, a bespoke training centre in the beautiful city centre where he offers bespoke training 1:1 or to small groups.
This course meets the standards to become a mental health first aider. If you wish to become a mental health first aider, this is a great way to understand what it takes, get some practice in and how to really help someone in mental health crisis.
Introducing Therapy for Trauma Package: Empowering Healing and Renewed Strength Have you experienced a traumatic event that continues to affect your life, leaving you with emotional wounds and distressing memories? Miss Date Doctor’s Therapy for Trauma Package offers you compassionate and specialized support to navigate the healing journey, fostering resilience, and reclaiming your life. Trauma can have a profound impact on your mental and emotional well-being, often leading to feelings of fear, anxiety, and helplessness. Our experienced therapists are dedicated to providing a safe and supportive space for you to process your trauma, empowering you to find strength and renewal in the face of adversity. Here’s how the Therapy for Trauma Package can support you: Safe and Non-Judgmental Environment: We offer a safe and non-judgmental space where you can share your trauma experiences without fear. Trauma-Informed Approach: Our therapists are trained in trauma-informed care, recognizing the unique needs and sensitivities of trauma survivors. Processing Traumatic Memories: Therapy will focus on helping you process and integrate traumatic memories in a healthy and manageable way. Emotional Regulation: We’ll work on emotional regulation techniques to help you cope with intense emotions related to trauma. Creating Coping Strategies: Therapy for trauma equips you with coping strategies to manage triggers and promote emotional well-being. Rebuilding Trust and Safety: If applicable, we’ll address issues of trust and safety, helping you feel more secure in your environment. Supportive Healing: Our therapists will guide you towards healing and recovery at a pace that feels comfortable for you. Post-Traumatic Growth: We’ll focus on fostering post-traumatic growth, empowering you to find strength and meaning from your experiences. The Therapy for Trauma Package at Miss Date Doctor is designed to support your healing journey and empower you to overcome the impact of trauma. Our compassionate therapists are committed to walking alongside you on this path of renewal and resilience. Invest in your emotional well-being and take the first step towards healing with the Therapy for Trauma Package. Embrace the opportunity to process your trauma, find renewed strength, and reclaim your life after adversity. Let our experienced therapists guide you towards emotional healing, growth, and a brighter future beyond trauma. 5 X 1 hour sessions https://relationshipsmdd.com/product/therapy-for-trauma-package/
Emotional Intelligence Training
Embark on a journey to become a workplace hero with our comprehensive one-day Pediatric First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.
Agile project management, already widely used for software development, is increasingly recognised as having much more general application. Continuous improvement programmes, business change projects, new technology development, research and development and a variety of other scenarios characterised by rapid change and high uncertainty can all benefit from an Agile approach. This programme presents the concepts and methods of Agile project management, and shows how to apply them to a range of project and change management situations. Participants will learn: how Agile project management can help with project and change management the 4 values and 12 principles of the Agile 'manifesto' and the range of Agile methodologies how to apply Agile project management methods and techniques in a range of project scenarios alternative Agile project management methods and how they can be applied and adapted what makes Agile project teams succeed the key roles and responsibilities needed to enable Agile project teams to work effectively how to encourage an Agile mindset within their organisation and how to move toward an Agile approach to managing projects 1 Introduction to Agile project management Overview of 'classical' project management and methodologies The link between project success and management performance Limitations of classical approaches and the need for Agile methods The 4 values and 12 principles of the Agile manifesto explained Agile project management values:Individuals and interactions over processes and toolsWorking outputs over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan The cultural challenges of using Agile project management Choosing when and how to adopt Agile project management 2 Initiating a project using Agile project management Some key Agile methodologies explained: SCRUM, XP, Crystal Identifying and engaging project stakeholders; defining roles and responsibilities Setting the project vision and goals; defining project scope The Agile approach to requirements capture and elicitation of needs Tools and techniques for capturing and characterising requirements The role of documentation, reporting and process management 3 The Agile approach to definition and planning Understanding Agile planning; the 'planning onion' concept Developing the culture needed for collaborative involvement and iterative planning Defining project deliverables; the 'product backlog' concept Tools and techniques for defining and prioritising requirements in Agile projects Understanding and applying Agile estimating techniques Dealing with uncertainty and managing risks 4 The Agile approach to execution and delivery The results orientated, fast adapting culture of Agile teams The monthly 'Sprint' process for project planning and review The disciplines needed for effective daily SCRUM meetings Reviewing progress, managing change and project reporting Testing, completing and handing over of work packages Managing the interface between the project team and the business 5 Leadership and teamwork in Agile project teams Why Agile teams are different: the importance of individuals and interactions The skills and attributes needed to lead an Agile project team The challenges faced and skills needed by Agile team members Recognising team development needs; adopting the right leadership style Making the transition from project manager to Agile coach Key coaching skills explored: mentoring, facilitating, managing conflict