246 IT Support courses

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The demand for a computer is everywhere. So, the technical support specialist of it is inevitable. If you pursue a high position in this field, look at the Computer Maintenance Specialist Course course. Its precise contents will guide you to develop the skills you need to kick-start in such a role. The course teaches you all technical equipment and aspects of the computer in order to support customer, organization, or company on the basis of their problem with a proper solution. Overall, the course enhances your ability to diagnosis the problems of the computer at once and support the customers efficiently. Who is this course for? Computer Maintenance Specialist Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Computer Maintenance Specialist Course is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Computer Fundamentals Basic Terms 00:15:00 Types of Computers 00:15:00 Anatomy of a PC 00:30:00 How a PC Works 00:15:00 CPU and Memory 00:30:00 Input Devices 00:15:00 Output Devices 00:15:00 Secondary Storage Devices 00:30:00 The Basics 00:15:00 Operating Systems and Applications 00:30:00 How is Software Built 00:15:00 Types of Software 00:15:00 Legal Issues 00:15:00 Computer Maintenance Introduction 00:15:00 Understanding The Components Of A PC 01:30:00 Do You Need To Upgrade Your PC? 01:00:00 Essential Softwares You Must Have On Your PC 01:00:00 Installing And Organizing Your PC 01:00:00 Troubleshooting Guidelines 01:00:00 How To Speak To A Technician 00:30:00 Summary 00:30:00 Mock Exam Mock Exam-Computer Maintenance Specialist Course 00:20:00 Final Exam Final Exam-Computer Maintenance Specialist Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The MOST DEMANDED PATHWAY are WAITING for YOU Service Helpdesk & Technical Support course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Service Helpdesk & Technical Support. Our course starts with the basics of Service Helpdesk & Technical Support and gradually progresses towards advanced topics. Therefore, each lesson of this Service Helpdesk & Technical Support is intuitive and easy to understand. Service Helpdesk & Technical Support Learning Outcomes: Learn how to manage voicemails and interoffice calls. There are several phone etiquette rules you should review. How to get better at making business calls. Relationship-building techniques over the phone. How to deal with a stiff collar and active listening. Editing internal business transactions. Using the phone to troubleshoot, putting record-keeping and file processes in place. Learn about communication and organisational skills. How to create timetables and plans that work. Along with the Service Helpdesk & Technical Support course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Curriculum Breakdown of the Course:- Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem-Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support course. Requirements To enrol in this Service Helpdesk & Technical Support course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Service Helpdesk & Technical Support, such as- Customer Service Call Center Operator Emergency Caretaker Office Executive Production Manager Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - Included Get a CPD accredited PDF certificate for Free. After successfully completing this Service Helpdesk & Technical Support course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Duration 2 Days 12 CPD hours This course is intended for This course is recommended for technical professionals who need to deploy and manage Endpoint Security within their security environment. Overview Explain how Endpoint Security works to enforce corporate security compliance for end users and their devices. Become familiar with the Check Point Endpoint Security Solution architecture and how it integrates with Check Point Network Security Management. Identify and describe key elements of the SmartEndpoint Management console. Discuss Endpoint Security Software Blade options and how they are managed from the SmartEndpoint Management console. Explain how to create and assign security policies for Endpoint clients using Endpoint Security. Understand deployment methods and server considerations for Endpoint Security Management installation. Identify the different ways to install and configure Endpoint clients. Recognize how to configure VPN connectivity to allow clients connecting outside of the network perimeter to securely access corporate resources. Understand how Endpoint Security authenticates and verifies clients connecting to the Endpoint Security Management Server. Describe additional server configurations that are available to help manage Endpoint clients. Recognize the different types of data security protections available to deploy on end user machines. Describe how Full Disk Encryption technology protects and recovers data accessed and stored on Endpoint computers. Understand how to secure removable media devices. Become familiar with the Remote Help tool and how it supports clients experiencing FDE and Media Encryption issues. Recognize the types of threats that target Endpoint computers. Describe Check Point SandBlast Agent and how to deploy it in the Endpoint Security environment. Explain how SandBlast Agent technology prevents malware from infiltrating Endpoint machines and corporate resources. Identify SmartEndpoint reporting tools used to monitor and respond quickly to security events. Understand how to troubleshoot and debug issues. The goal of this course is to provide a comprehensive understanding of Check Point Endpoint Security and how to deploy it within the corporate network environment. Course Topics Introduction to Endpoint Security Endpoint Security Management Deploying Endpoint Security Additional Endpoint Server Configurations Data Security Protection Advanced Threat Prevention Reporting and Troubleshooting LAB EXERCISES Installing the Endpoint Security Management Solution Deploying Endpoint Client Packages Deploying Endpoint Policy Servers Configuring High Availability for Endpoint Security Modifying Client Installations Working with Deployment Rules Working with SandBlast Agent Additional course details: Nexus Humans CCES Check Point Certified Endpoint Specialist training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CCES Check Point Certified Endpoint Specialist course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

SAP CRM Training Online SAP CRM (Customer Relationship Management) module empowers you to manage all of your customer-related data and contacts. In SAP CRM training course you will learn how to leverage functionality for the full spectrum of CRM processes including sales, service, marketing, and operations. Powered with an understanding and knowledge of the comprehensive functionality in SAP CRM, you can easily manage the entire customer life cycle efficiently and intelligently. SAP CRM is one of the significant part of SAP Business Suite to manage customer relationship. It supports all customer-focused business areas such as marketing, sales and service. A component of SAP CRM, CRM Analytics, enables organizations to gather all relevant information about various key factors such as a customer and analyse the knowledge base to incorporate insights into operational processes and helps in strategic decision-making. SAP CRM Basic Functions and Master Data SAP CRM Sales, Marketing, Services and Middleware SAP CRM WORKSHOP/Project orientation Training

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Server Administrators Systems Engineers Storage Administrators Technical Solutions Architects Integrators and Partners Consulting Systems Engineers Network Administrators Network Engineers Network Managers Architects Overview Upon completion of this course, the student will be able to meet these overall objectives: Understand, describe, and configure Cisco Intersight (on prem and SaaS models) Understand, describe, and configure Intersight Advanced features (IST, ICO, IWOM) Understand, describe, and configure IMM and UMM mode for UCS Understand, describe, and configure Cisco X-Series (FI, IFM, X210c Server, Adv Fabric Module) Create Intersight Pools, Policies, and Management for X-Series Design and operate Cisco UCS with Intersight Managed Mode Solutions This deep-dive training covers Cisco UCS X-Series server family and how Intersight can be the enablement platform for all UCS servers. We will cover Intersight features such as IWOM, IST, ICO, and programmability either On-Prem or in the Cloud. Attendees will learn the breadth of the physical X-Series (pools, policies, firmware, so much more) platform as well as maintaining existing infrastructure with Intersight Infrastructures Services. Also covered is how to manage physical, virtual, cloud platforms and deploy to any or all. Section 1: Intersight Foundations Intersight Architecture Flexible Deployment Models Cisco Intersight Infrastructure Service Licensing Intersight Essentials License Tier Intersight Advantage License Tier Intersight Premier License Tier Section 2: Monitoring and Maintaining UCS Infrastructure with Intersight Device Health and Monitoring Standalone Management for UCS C-Series Servers Server Compatibility (HCL), Advisories (CVEs), and Contract Status Firmware Upgrades Section 3: Designing & Operationalizing Cisco UCS Solutions with Intersight Implementing Cisco Hyperflex with Intersight Managing Cisco HyperFlex in vSphere Environment Section 4: Cisco UCS M5, M6, X Overview and Configuration Cisco UCS X-Series with Intersight Deployment Architecture X-Series Fabric Interconnects Compute X-Series Power/Cooling Efficiency Cooling Capacity Airflow Thermal Policies Future-Proof Cooling Power Policies Compute Series Architecture ? C220 M6 Architecture ? C240 M6 Cisco VIC Offerings for M6 GPU Offerings for X-Series Management Options for C220 / C240 M6 Rack Servers UCS 7th Generation Intel Rack Servers Architecture ? C220 M7 Architecture ? C240 M7 Intel 4th Gen Intel© Xeon© SP Sapphire Rapids High Level Features M7 Memory DIMMs Architecture ? C225 M6 Architecture ? C245 M6 Section 5: Designing Cisco UCS LAN and SAN Connectivity LAN Connectivity Overview Gen 4 End Host Mode Requirements for Configuring VLANs in Cisco UCS Manager Role of the vNIC in Abstracting MAC Addresses Configuring Compute Node SAN Connectivity Fibre Channel Switching Fibre Channel Operating Modes EHM and N-Port Virtualization Configuring VSANs in Cisco UCS Manager Creating VSANs and FCoE VLANs in Cisco UCS Role of vHBAs when Abstracting WWNNs and WWPNs into a Service Profile Configuring Manual Uplink Pinning and Recovery from Failure Section 6: Configuring Cisco UCS-X in IMM Mode IMM and Domain Profiles Domain Policy Concepts and Usage Cisco Intersight Server Profiles Creating and Deploying a UCS C-Series Server Profile ? Process Overview Importing a Server Profile ? Process Overview Upgrading Firmware Cisco IMM Transition Tool Thermal Policies Power Policies Section 7: Implementing Cisco UCS-X Firmware Updates Intersight Platform Firmware Operations Overview Intersight Firmware Bundles Cisco Stand-Alone Firmware Management Cisco HX Firmware Management UCS Managed Infrastructure Firmware Management UCS Intersight Managed Mode Firmware Management Hardware Compatibility List Section 8: Intersight Workload Optimizer (IWO) Intersight Workload Optimizer Overview IWO Delivery and Tiers Workload Optimizer ? What?s New? IWO Value Proposition Application Resource Management IWO Market Section 9: Intersight Cloud Orchestrator (ICO) Sample Scenario Workflow Designer Validate and Execute a Workflow ICO ? Intersight Cloud Orchestrator Infrastructure Orchestration Infrastructure as Code with ICO Immutability with Intersight Cloud Orchestrator Workflow Versions Rollback Tasks (Task Designer) Section 10: Intersight API Overview Intersight API Resources SDKs / Ansible Modules Use Case Additional course details: Nexus Humans Administering Cisco UCS X-Series Solutions with Intersight (INTUCSX) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Administering Cisco UCS X-Series Solutions with Intersight (INTUCSX) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.