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262 IT Support courses

CompTIA Network+ Certification (N10-007)

4.5(3)

By Studyhub UK

Embark on a transformative journey through the intricate landscape of networking with the CompTIA Network+ Certification (N10-007). This course isn't just about mastering the intricacies of network models or delving into the depths of cabling and topology; it's about empowering yourself with the skills and knowledge to navigate the digital highways of the modern era confidently. Picture yourself as the architect, laying down the foundations of robust networks, securing them against digital threats, and troubleshooting with finesse. With CompTIA Network+ +, you're not just learning; you're shaping your future in information technology. In this comprehensive course, you'll traverse through 22 meticulously crafted sections, each unlocking a new facet of comptia networking. From understanding the fundamentals of TCP/IP to exploring the nuances of wireless networking and delving into virtualization and cloud computing, every lesson is a stepping stone towards network mastery. Through immersive learning experiences and hands-on comptia network+ practice tests, you'll absorb theoretical knowledge and hone your practical skills, preparing you for real-world challenges. Learning Outcomes: Master network models and topologies, laying a strong foundation for network architecture. Demonstrate proficiency in TCP/IP fundamentals and routing protocols for effective data transmission. Develop expertise in securing networks against cyber threats, ensuring data integrity and confidentiality. Acquire skills in network troubleshooting and monitoring, enabling swift resolution of issues. Apply wireless networking and cloud computing knowledge to design and implement scalable network solutions. Why buy this CompTIA Network+ Certification (N10-007)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CompTIA Network+ Certification (N10-007) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this CompTIA Network+ Certification (N10-007) for? Aspiring IT professionals seeking to kickstart their careers in networking. Students aiming to enhance their employability with industry-recognized certifications. Career changers looking to transition into the dynamic field of information technology. IT professionals seeking to validate their skills and advance their careers. Anyone passionate about mastering the intricacies of comptia network and carving a niche in the digital landscape. Prerequisites This CompTIA Network+ Certification (N10-007) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA Network+ Certification (N10-007) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Network Administrator: £20,000 - £45,000 Per Annum Network Engineer: £25,000 - £55,000 Per Annum Systems Administrator: £22,000 - £50,000 Per Annum IT Support Technician: £18,000 - £35,000 Per Annum Cyber Security Analyst: £25,000 - £60,000 Per Annum Cloud Solutions Architect: £30,000 - £80,000 Per Annum Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Network Models What is a Model? 00:02:00 OSI vs. TCP/IP Model 00:07:00 Walking Through OSI and TCP/IP 00:12:00 Meet the Frame 00:06:00 The MAC Address 00:07:00 Broadcast vs. Unicast 00:04:00 Introduction to IP Addressing 00:08:00 Packets and Ports 00:05:00 Section 03: Cabling and Topology Network Topologies 00:10:00 Coaxial Cabling 00:05:00 Twisted Pair Cabling 00:06:00 Cat Ratings 00:06:00 Fiber Optic Cabling 00:09:00 Fire Ratings 00:05:00 Legacy Network Connections 00:07:00 Section 04: Ethernet Basics What is Ethernet? 00:07:00 Ethernet Frames 00:07:00 Early Ethernet 00:08:00 The Daddy of Ethernet, 10BaseT 00:03:00 Terminating Twisted Pair 00:14:00 Hubs vs. Switches 00:13:00 Section 05: Modern Ethernet 100BaseT 00:05:00 Connecting Switches 00:05:00 Gigabit Ethernet and 10-Gigabit Ethernet 00:05:00 Transceivers 00:07:00 Connecting Ethernet Scenarios 00:14:00 Section 06: Installing a Physical Network Introduction to Structured Cabling 00:04:00 Terminating Structured Cabling 00:08:00 Equipment Room 00:07:00 Alternative Distribution Panels 00:04:00 Testing Cable 00:09:00 Troubleshooting Structured Cabling, Part 1 00:05:00 Troubleshooting Structured Cabling, Part 2 00:05:00 Using a Toner and Probe 00:03:00 Wired Connection Scenarios 00:11:00 Section 07: TCP/IP Basics Introduction to IP Addressing and Binary 00:13:00 Introduction to ARP 00:04:00 Classful Addressing 00:10:00 Subnet Masks 00:12:00 Subnetting with CIDR 00:10:00 More CIDR Subnetting Practice 00:10:00 Dynamic and Static IP Addressing 00:18:00 Rogue DHCP Servers 00:07:00 Special IP Addresses 00:07:00 IP Addressing Scenarios 00:15:00 Section 08: Routing Introducing Routers 00:15:00 Understanding Ports 00:05:00 Network Address Translation 00:06:00 Implementing NAT 00:03:00 Forwarding Ports 00:18:00 Tour of a SOHO Router 00:12:00 SOHO vs. Enterprise 00:09:00 Static Routes 00:13:00 Dynamic Routing 00:11:00 RIP 00:04:00 OSPF 00:04:00 BGP 00:06:00 Section 09: TCP/IP Applications TCP and UDP 00:07:00 ICMP and IGMP 00:06:00 Handy Tools 00:07:00 Introduction to Wireshark 00:11:00 Introduction to netstat 00:09:00 Web Servers 00:12:00 FTP 00:12:00 E-mail Servers and Clients 00:09:00 Securing E-mail 00:06:00 Telnet and SSH 00:09:00 Network Time Protocol 00:02:00 Network Service Scenarios 00:10:00 Section 10: Network Naming Understanding DNS 00:12:00 Applying DNS 00:19:00 The Hosts File 00:04:00 Net Command 00:08:00 Windows Name Resolution 00:11:00 Dynamic DNS 00:05:00 DNS Troubleshooting 00:13:00 Section 11: Securing TCP/IP Making TCP/IP Secure 00:04:00 Symmetric Encryption 00:06:00 Asymmetric Encryption 00:03:00 Cryptographic Hashes 00:05:00 Identification 00:12:00 Access Control 00:04:00 AAA 00:05:00 Kerberos/EAP 00:08:00 Single Sign-On 00:10:00 Certificates and Trust 00:14:00 Certificate Error Scenarios 00:08:00 Section 12: Advanced Networking Devices Understanding IP Tunneling 00:06:00 Virtual Private Networks 00:13:00 Introduction to VLANs 00:12:00 InterVLAN Routing 00:03:00 Interfacing with Managed Switches 00:11:00 Switch Port Protection 00:07:00 Port Bonding 00:07:00 Port Mirroring 00:04:00 Quality of Service 00:05:00 IDS vs. IPS 00:04:00 Proxy Servers 00:13:00 Load Balancing 00:09:00 Device Placement Scenarios 00:13:00 Section 13: IPv6 Introduction to IPv6 00:13:00 IPv6 Addressing 00:15:00 IPv6 in Action 00:13:00 IPv4 and IPv6 Tunneling 00:05:00 Section 14: Remote Connectivity Telephony Technologies 00:09:00 Optical Carriers 00:03:00 Packet Switching 00:05:00 Connecting with Dial-up 00:05:00 Digital Subscriber Line (DSL) 00:05:00 Connecting with Cable Modems 00:04:00 Connecting with Satellites 00:03:00 ISDN and BPL 00:04:00 Remote Desktop Connectivity 00:05:00 Advanced Remote Control Systems 00:09:00 Section 15: Wireless Networking Introduction to 802.11 00:12:00 802.11 Standards 00:12:00 Power over Ethernet (PoE) 00:04:00 Antennas 00:09:00 Wireless Security Standards 00:16:00 Implementing Wireless Security 00:07:00 Threats to Your Wireless Network 00:07:00 Retro Threats 00:05:00 Wi-Fi Protected Setup (WPS) 00:05:00 Enterprise Wireless 00:06:00 Installing a Wireless Network 00:15:00 Wireless Scenarios 00:07:00 More Wireless Scenarios 00:09:00 Section 16: Virtualization and Cloud Computing Virtualization Basics 00:07:00 Cloud Ownership 00:03:00 Cloud Implementation 00:12:00 Your First Virtual Machine 00:09:00 NAS and SAN 00:16:00 Platform as a Service (PaaS) 00:09:00 Software as a Service (SaaS) 00:03:00 Infrastructure as a Service (IaaS) 00:10:00 Section 17: Mobile Networking Cellular Technologies 00:05:00 Mobile Connectivity 00:07:00 Deploying Mobile Devices 00:05:00 Mobile Access Control 00:06:00 Section 18: Building a Real-World Network Network Types 00:04:00 Network Design 00:10:00 Power Management 00:06:00 Unified Communications 00:11:00 Network Documentation 00:07:00 Contingency Planning 00:10:00 Predicting Hardware Failure 00:05:00 Backups 00:08:00 Section 19: Managing Risk What is Risk Management? 00:06:00 Security Policies 00:08:00 Change Management 00:07:00 User Training 00:03:00 Standard Business Documentation 00:05:00 Mitigating Network Threats 00:05:00 High Availability 00:05:00 Section 20: Protecting Your Network Denial of Service 00:09:00 Malware 00:10:00 Social Engineering 00:04:00 Access Control 00:08:00 Man-in-the-Middle 00:22:00 Introduction to Firewalls 00:05:00 Firewalls 00:10:00 DMZ 00:06:00 Hardening Devices 00:14:00 Physical Security Controls 00:09:00 Testing Network Security 00:08:00 Network Protection Scenarios 00:14:00 Section 21: Network Monitoring SNMP 00:15:00 Documenting Logs 00:09:00 System Monitoring 00:08:00 SIEM (Security Information and Event Management) 00:07:00 Section 22: Network Troubleshooting Network Troubleshooting Theory 00:05:00

CompTIA Network+ Certification (N10-007)
Delivered Online On Demand23 hours 3 minutes
£10.99

One week - Online introduction to Mindful Photography with Rebecca

By Mindful Photography UK

Join us for a fun and interactive online workshop with Rebecca to learn the basics of mindful photography! Event lasts one week. Agenda 18:00 - 18:30 Opener - before we start we will get to know you a little. 18:30 - 19:15 Session starts - we will explore the basics of Mindful Photograpy together 19:15 - 19:20 Short Break 19:20 - 20:30 Practical exercises, feedback and discussion 20:30 - 20:30 Details on the week long project About this event Event lasts 2 hours Welcome to an exciting online event with an optional guided and fully interactive project to last the whole week! Special bank holiday code available now email rebecca@mindfulphotography.org.uk and ask for the code ! Introduction to Mindful Photography with Rebecca, founder of Mindful Photography UK. Join us on Mon Sep 23 2024 at 18:30 GMT for a unique experience that combines mindfulness and photography. We deliberately keep our sessions limited to small numbers so that we all have a chance to talk to each other and have interactive discussion. In this online session, Rebecca will guide you through the art of capturing moments with intention and awareness. Learn how to slow down, observe your surroundings, and create beautiful images that reflect your thoughts and feelings. No prior experience required, just bring your camera or smartphone and an open mind. Don't miss this opportunity to explore the world through a new lens! Sign up now to secure your online spot. Here is some feedback from a recent session we ran this springtime. I think you will agree these are big changes and we are so proud to be part of them! I felt the session was really inclusive. I feel more mindful and in the present moment. The process is transferable and “you can do it anywhere”. I feel my wellbeing is supported, and I feel more in control. I understand myself better, I accept myself. It supports my creativity and self-expression which I hadn’t always fully acknowledged. I realise I had a fear of making mistakes, but by being in a group I feel so supported. I feel more physically active. I feel more self-aware and have increased my self-knowledge. I feel more empowered to do things and make changes in my life and in my community. Frequently asked questions What is your refund policy? We can accept cancellations up until 48 hours before we begin. We regret, as we are a small CIC, that we cannot take cancellations via email but ask that you log into Eventbrite to cancel your ticket should it be necessary. Do I need any special equipment? No, you need something to take a photograph on, a valid email address and a strong internet connection so that we can communicate over zoom. You would benefit from downloading an app called www.padlet.com to your device but this is not essential. The extension project is entirely optional. What happens after the week long project is finished? You will be invited into a community project or if you live in North Yorkshire you might like to book a 1:1 session with me. Personalised sessions start at £49:99 per person. Do I have to be a photographer? Absolutely not, we assume no prior experience of photography. Is this like therapy? We are not therapists but the process has a gentle and calming effect upon your wellbeing. We will be engaging in simple tasks to encourage mindfulness. We do ask that you are well and happy to engage in a small group session online. We embody respect in our work and we ask that you do the same. Will you be using my images? We never share your images unless you specifically ask for us to. Your image and copyright remains your own. Can I share your lesson content? We are a community interest company called Mindful Photography UK CIC and all images, wording, content, intellectual property are trademarked and copyrighted by Mindful Photography UK 2024. We ask that you respect our livelihood and do not share our lessons and content.

One week - Online introduction to Mindful Photography with Rebecca
Delivered OnlineFlexible Dates
£99

Coding (HTML, C++, Python, JavaScript & IT)

By NextGen Learning

Course Overview This comprehensive course on Coding (HTML, C++, Python, JavaScript & IT) offers a structured introduction to the world of coding and information technology. It covers an expansive array of programming languages and technologies, including HTML, CSS, JavaScript, C++, Python, and PHP, alongside key IT concepts such as cybersecurity, cloud computing, and network security. Learners will develop a deep understanding of programming logic, software development, web development, and essential IT operations. Whether you're aiming to explore programming for the first time or expand your technical skill set, this course equips you with the knowledge required to navigate modern computing systems and coding environments. Upon completion, learners will be better prepared to pursue roles in web development, programming, system administration, and IT support across various industries. Course Description This course delivers an in-depth exploration of both coding and IT fundamentals, offering a diverse curriculum that spans core programming languages such as HTML, C++, Python, JavaScript, and R. It extends into cybersecurity, Linux scripting, ethical hacking, and computer networking—creating a well-rounded foundation for digital fluency. Learners are introduced to the design and development of web applications, front-end and back-end technologies, and essential tools such as GitHub, Heroku, and MySQL. The course further includes IT administration, encryption methods, cloud infrastructure, and system troubleshooting, ensuring coverage of key concepts necessary in today’s tech-driven world. With a focus on conceptual clarity and structured progression, learners will gain valuable knowledge aligned with current industry needs and expectations. Course Modules Module 01: Introduction to Coding With HTML, CSS, & Javascript Module 02: C++ Development: The Complete Coding Guide Module 03: Python Programming: Beginner To Expert Module 04: Learn Ethical Hacking From A-Z: Beginner To Expert Module 05: Bash Scripting, Linux and Shell Programming Module 06: JavaScript Project – Game Development with JS Module 07: R Programming for Data Science Module 08: Secure Programming of Web Applications Module 09: Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Module 10: The Complete Front-End Web Development Course! Module 11: The Complete MySQL Server from Scratch: Bootcamp Module 12: Cyber Security Awareness Training Module 13: Cloud Computing / CompTIA Cloud+ (CV0-002) Module 14: CompTIA A+ (220-1001) Module 15: Building Your Own Computer Module 16: Computer Networks Security from Scratch to Advanced Module 17: IT Administration and Networking Module 18: Encryption Module 19: Advance Windows 10 Troubleshooting for IT HelpDesk Module 20: Microsoft Excel Complete Course (See full curriculum) Who is this course for? Individuals seeking to understand programming languages and IT fundamentals. Professionals aiming to transition into coding or expand their IT knowledge. Beginners with an interest in computing, programming, or digital technologies. Students or career changers preparing for roles in the tech sector. Career Path Web Developer Software Programmer IT Support Technician Network Administrator Cybersecurity Analyst Cloud Computing Technician Data Analyst Systems Engineer Helpdesk Specialist IT Consultant

Coding (HTML, C++, Python, JavaScript & IT)
Delivered OnlineFlexible Dates
£9.99

EDI Roundtable Event/ The Six Stages Framework Conference

By Dr Shungu M'gadzah

Join us for a day of discussions and insights on EDI and the Six Stages Framework at our in-person event on June 28, 2024!     THE EDI ROUNDTABLE & SIX STAGES FRAMEWORK CONFERENCE 2024 Navigating & Challenging Everyday Racism and Discriminations. Embedding EDI into your Workplace & Schools Frameworks for Measuring Impact & Progress   Don't miss out on our Annual trailblazing event! Our pioneering event is back by popular demand. Empower your own self development and improve diversity and inclusion in your organisation or workplace. Check out testimonials from last year.   Tickets are now on sale. Only £30 including lunch!   Book now     https://www.eventbrite.co.uk/e/edi-round-table-event-and-the-six-stages-framework-conference-2024-tickets-884939155837?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl   Join Us In Creating a More Inclusive World.   Are you ready to dive deep into the complexities of equality, diversity, and inclusion? Have you ever wondered how different sectors can collaborate to enhance racial justice and belonging in our ever-evolving society?   Online agenda and details of speakers and panelists https://www.sixstagesframework.com/edi-agenda/   Check out our Speaker/Panelists and Hosts. https://www.sixstagesframework.com/edi-round-table-2024/   https://youtu.be/DDfQtNJsNKE https://www.eventbrite.co.uk/e/edi-round-table-event-and-the-six-stages-framework-conference-2024-tickets-884939155837?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl    Information for Schools https://www.sixstagesframework.com/schools/   What's Involved? This one-day event is not to be missed. We understand the challenges many face in embedding EDI (Equality, Diversity, and Inclusion) into the fabrics of their organisation.    The Six Stages Inclusive Framework helps organisation (and schools) go beyond performative measures: cultural celebrations, conversations about unconscious bias and white privilege to real action and implementation.    It supports evidence-based practice and data gathering, obtaining base line measures through the Six Stages Framework Diversity Assessments which enable you to chart your progress.   Who’s the Conference For? Corporate Organisations Schools & Local Authorities Health Services Higher Education Police and Criminal Justice Anyone passionate about EDI   An amazing venue!   The Conference will take place at St Martin-in-the Fields, Trafalgar Square, WC2N 4JJ on June 28th, 2024, set in the heart of London. Take a 3D tour of our venue here: https://my.matterport.com/show/?m=74N3JkZtuq4   Engage with Visionaries   Check out our Speaker/Panelists and Hosts. https://www.sixstagesframework.com/edi-round-table-2024/   Start your day with groundbreaking insights from leading experts. Our opening address and keynotes will set the stage for a series of powerful discussions, including:   Diverse Cross-Functional Roundtable: Engage with top professionals in a dynamic panel discussion, followed by an audience Q&A. Exclusive stimulating and thought-provoking conversation between the dynamic sister duo, Afua Hirsch: Award-winning writer, journalist, former barrister and filmmaker; and  Dr. Ama Collison: Millennial Psychology Limited. Networking Lunch: Connect with like-minded individuals and grow your professional network over lunch.  Afternoon Sessions: Dr. Shungu H. M'gadzah: will present a compelling keynote on "The Six Stages Framework: Understanding and Dealing with Everyday Racism.”  Exploring practical applications in various sectors and drawing from the SSF transformational toolkit.   Workshops: To consolidate and explore the days learning and make recommendations to be published in our annual report.   Who's Speaking? Dr. Shungu H. M'gadzah: Six Stages Framework & Inclusion Psychologists Ltd Dr. Ama Collison: Millennial Psychology Afua Hirsch: Award-winning writer, journalist, former barrister and filmmaker   Visit the wide range of market stalls and bookstore on display.  Explore the books from This is Book Love an award-winning collective and bookstore curating and showcasing and bringing together the best multicultural content the world of arts has to offer Schools, Nurseries, Public and corporate spaces www.thisisbooklove.com   Get Your Tickets Tickets are now on sale. Join us for our Annual trailblazing event! Only £30 including lunch!     Book now       https://www.eventbrite.co.uk/e/edi-frameworks-for-inclusive-organisations-measuring-impact-tickets-909290140287?aff=oddtdtcreator     https://www.eventbrite.co.uk/e/edi-round-table-event-and-the-six-stages-framework-conference-2024-tickets-884939155837?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl   Link for more Information & Testimonials about last year’s event: https://www.inclusionpsychologists.com/post/exploring-equality-diversity-and-inclusion-through-different-professional-lenses-the-six-stages-fr-2   For sponsorship opportunities or Market stalls contact Dr. Shungu at: drshungu@inclusionpsychologists.comor Dr Ama Dr. Ama Collison    Market stalls: We also have space for market stalls at a cost of £100 so if you know organisations who may be interested. Sponsorship: In terms of sponsorship, we are looking for any contribution to costs. We currently have one sponsor- Inclusivitti. https://www.inclusivitii.com/ Support with the event and donations Any help in publicising the event would be appreciated as well as any donations or sponsors. Organisers: https://www.inclusionpsychologists.com/ Dr Shungu H. M'gadzah, Six Stages Framework https://www.millennialpsychology.co.uk/ Dr Ama Collison: Millennial Psychology https://www.diversifyworld.com/ Mr Romain Muhammad: Diversify World Sponsors: Inclusivitti https://www.inclusivitii.com/ Venue: St Martin- in- the- Fields Here is the link to our online 3D tour. Take a 3D tour of our venue here: https://my.matterport.com/show/?m=74N3JkZtuq4 Best wishes,   Shungu   Dr Shungu Hilda M'gadzah Director & Lead Consultant Psychologist Inclusion Psychologists Ltd Tel: 07956 965 266   AUTHOR: Understanding & Dealing with Everyday Racism- The Six Stages Framework The Six Stages Framework Book   https://www.sixstagesframework.com   www.inclusionpsychologists.com  https://www.inclusionpsychologists.com/book-online   Psychology today directory https://www.psychologytoday.com/profile/774567   Follow me on twitter. https://twitter.com/DrShunguM   LinkedIn profile https://www.linkedin.com/in/shunguhildamgadzah/

EDI Roundtable Event/ The Six Stages Framework Conference
Delivered In-PersonFlexible Dates
£30

ENTRY LEVEL-IT Helpdesk Support Course

5.0(2)

By Training Express

Stuck rebooting the Wi-Fi for everyone in the house? Maybe it's time to put those tech instincts to good use. This ENTRY LEVEL – IT Helpdesk Support Course is built for those who’ve got a natural eye for tech troubleshooting and want to learn how to do it the smart way. You don’t need to know code or fix servers in your sleep—just a solid interest in IT and a willingness to learn. This course takes you through all the basics of IT helpdesk support, giving you the tools to handle user queries, system hiccups, software snags, and everything in between. Whether you're thinking about switching into a tech role or just want to finally understand what your company’s IT team keeps banging on about, this course breaks things down into plain English. Learn how to work with operating systems, support users, manage devices remotely, and deal with common workplace tech problems. The content is structured in a way that’s straightforward and easy to follow—no jargon storms or tech snobbery here. Just the kind of foundation that gets noticed in the IT support scene. Key Features of IT Helpdesk Support Bundle CPD Accredited IT Helpdesk Support Course Instant PDF certificate Fully online, interactive IT Helpdesk Supportcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Helpdesk Support Bundle course to excel! To become successful in your profession, you must have a specific set of IT Helpdesk Support skills to succeed in today's competitive world. In this in-depth IT Helpdesk Supporttraining course, you will develop the most in-demand IT Helpdesk Support skills to kickstart your career, as well as upgrade your existing knowledge & skills. IT Helpdesk Support Curriculum Course 01: Functional Skills IT Level 2 Course 02: Service Helpdesk & Technical Support Course 03: Cyber Security Awareness Training Accreditation This IT Helpdesk Support bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your IT Helpdesk Support course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about IT Helpdesk Support basics. Requirements No prior degree or experience is required to enrol in this course. Career path This IT Helpdesk Support Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

ENTRY LEVEL-IT Helpdesk Support Course
Delivered Online On Demand1 hour
£21

Symantec Ghost Solution Suite 3.0 - Administration

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This course is for network and system administrators, IT managers, IT support personnel, and other network operations staff who are responsible for deploying new computers across their organizations, managing ongoing software and hardware configuration tasks for computers, and retiring outdated computers. Overview By the completion of this course, you will be able to: Install and configure Ghost Solution Suite 3.0. Use the Ghost Console to create and use jobs and tasks to manage computes. Configure image deployments. Manage ?unknown? and predefined computers. Perform disk wipes and create disk partitions. Create Windows scripted OS installations. Create PC transplant templates. Capture a computer personality, and deploy personality packages. Perform a computer migration from Win 7 to Win 8.1. This course is designed for the professional tasked with installing, configuring, and managing a Deployment Solution system. Overview of Endpoint Lifecycle Management Introduction to Endpoint Lifecycle Management Phases of Endpoint Lifecycle Management ELM Business Objectives and Goals ELM Solution Mapping to Business Objectives Ghost Solution Suite 3.0 Product Overview Implementation Assessment ELM Requirements Gathering Solution Analysis of ELM Requirements Implementation Design GSS 3.0 Technical Overview Installation Options and Prerequisites Defining the Solution Infrastructure Defining the ELM Solution Configuration Installation and Configuration of the ELM Solution Base Software Installation Navigating the Console Core & Solution Configuration Driver Management Pre-boot Environment Endpoint Identification & Gathering IT Requirements Overview Analyzing and Defining IT Requirements Using ELM to Forecast IT Requirements Endpoint Configuration Standards Endpoint Standards Overview Defining Endpoint Standards Implementation of Endpoint Standards Endpoint Provisioning Endpoint Provisioning Overview Standard Build and Image Methodology Software Compatibility Analysis Software Packaging requirements for use in the ELM Solution Software Quality Assurance Methodology Endpoint Deployment & Staging Endpoint Lifecycle Automation Endpoint Lifecycle Automation Scenario Exercise Backup and restore Automating the backup of a computer image Scripted OS Installation Capturing an image for deployment Automating the creation of a master image Automating the deployment of computer images Software Distribution Software Delivery Methods Software Installation Methods Understanding Software Delivery Reporting and Analysis of Software Distribution Tasks Image and Build Maintenance Image maintenance overview Restoring a computer image Capturing the updated image Updating Jobs Managing Software Upgrades Software Upgrade Process Overview Distribution of Software Updates Supporting the Business Ensuring Business Continuity in an ELM System Endpoint Restoration/Recovery Managing Service Support Activities Endpoint Monitoring & Alerting Endpoint Configuration & Maintenance Automating Problem Resolution Application Self-Healing Desired State Management Hardware Refresh & Migration Hardware Refresh & Migration Process Overview Personality Capture and Restore Gathering Current State Inventory for Requirements and Planning Activities Performing Data capture and storage activities Gathering User state or PC personality information Automating the Migration Process Endpoint Retirement/Disposal Ensuring Compliant Disposal Methods and Procedures End to End Endpoint Lifecycle Use Case Endpoint Management Lifecycle Use Case for GSS Additional course details: Nexus Humans Symantec Ghost Solution Suite 3.0 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Ghost Solution Suite 3.0 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Symantec Ghost Solution Suite 3.0 - Administration
Delivered OnlineFlexible Dates
Price on Enquiry

Computer Maintenance, PAT & Cyber Security

By NextGen Learning

Course Overview The Computer Maintenance, PAT & Cyber Security course offers a comprehensive introduction to the essential components of modern IT systems, combining core knowledge in hardware setup, system troubleshooting, and security protocols. Designed to build foundational understanding as well as introduce advanced cybersecurity concepts, this course equips learners with the confidence to navigate today’s digital infrastructure. From building a computer to understanding network vulnerabilities, learners will explore a variety of modules that address both traditional and emerging technologies, including IoT and encryption. By the end of the course, students will have developed the skills to identify risks, support device performance, and understand secure systems architecture—essential for any role in technology-focused sectors. Course Description This course blends key topics across computer hardware maintenance, PAT (Portable Appliance Testing), and cyber security to prepare learners for a well-rounded understanding of IT system management. The curriculum begins with assembling and configuring computers, progressing into network security and advanced Windows troubleshooting. Learners are introduced to essential software tools and coding applications like C++ with OpenCV, and gain insights into the Internet of Things and encryption principles. Additionally, the course includes training in cyber security awareness, addressing the latest threats and preventative frameworks. With clear instructional guidance and structured content delivery, the course is suitable for learners aiming to understand technical environments and the protocols behind secure computing. It is ideal for those seeking career progression or looking to explore new opportunities in IT security, maintenance, or systems analysis. Course Modules: Module 01: Building Your Own Computer Module 02: Computer Networks Security from Scratch to Advanced Module 03: Computer Vision By Using C++ and OpenCV with GPU support Module 04: Advance Windows 10 Troubleshooting for IT HelpDesk Module 05: Portable Appliance Testing (PAT) Module 06: Internet of Things Module 07: Cyber Security Awareness Training Module 08: Encryption (See full curriculum) Who is this course for? Individuals seeking to understand IT maintenance and cybersecurity principles. Professionals aiming to broaden their knowledge of system configuration and data protection. Beginners with an interest in computer technology and digital safety. Employers looking to upskill their IT or facilities staff in security and device compliance. Career Path IT Support Specialist Systems Administrator Network Security Analyst Cyber Security Consultant Electrical Safety Compliance Officer Technical Services Coordinator

Computer Maintenance, PAT & Cyber Security
Delivered OnlineFlexible Dates
£9.99

Cyber Security Awareness Training

By NextGen Learning

Course Overview Cyber Security Awareness Training is designed to equip learners with the essential knowledge to identify, manage, and reduce cyber risks in both personal and professional environments. This course provides a comprehensive understanding of the ever-evolving landscape of cyber threats and the proactive steps necessary to mitigate them. Through clear, accessible content, learners will explore key areas such as cyber attacks, password management, data breaches, and safe internet practices. By the end of the programme, participants will be able to recognise potential cyber threats, protect sensitive information, and contribute to creating a more secure digital environment. Whether for personal confidence or professional enhancement, this course offers crucial insights to stay safe in today’s technology-driven world. It is suitable for individuals at all levels, ensuring a solid foundation for developing cyber security awareness and resilience against emerging digital risks. Course Description This Cyber Security Awareness Training course delves deeper into the principles of protecting information and systems from cyber threats. Learners will explore common cyber attacks, cybercrimes, and the consequences of data breaches, alongside strategies for strengthening password security and practising safe internet browsing. The training also covers essential topics such as securing remote work environments, managing devices securely, and applying preventative measures to mitigate risks. Throughout the course, participants will engage with structured, easy-to-understand materials designed to build their confidence and competence in cyber security awareness. Learners will gain the ability to assess potential vulnerabilities, adopt safer digital habits, and contribute to wider organisational security initiatives. Delivered in a flexible, accessible format, the course is structured to support learners in developing critical thinking around cyber security issues while enhancing their ability to respond effectively to real-world digital threats. Course Modules Module 01: Introduction to Cyber Security Module 02: Cyber Attacks Module 03: Cybercrimes Module 04: Cyber Security and Data Breaches Module 05: Password Management Module 06: Internet Browsing Module 07: Office and Remote Work Security Module 08: Device Management Module 09: Preventative Measures (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of cyber threats and secure their digital presence. Professionals aiming to strengthen workplace cyber security practices. Beginners with an interest in cyber security, information security, or technology sectors. Employees required to complete cyber security awareness as part of corporate compliance programmes. Small business owners wishing to protect their business operations and client data. Career Path Cyber Security Assistant IT Support Analyst Security Awareness Coordinator Risk and Compliance Assistant Data Protection Officer Network Security Administrator Information Security Officer Technical Support Specialist Digital Operations Executive

Cyber Security Awareness Training
Delivered OnlineFlexible Dates
£9.99

Microsoft Teams Masterclass

By IOMH - Institute of Mental Health

Overview of Microsoft Teams Masterclass In today’s fast-changing digital world, Microsoft Teams is now one of the main tools used by over 4.8 million businesses in the UK. It helps teams work together, whether they are in the office, working from home, or using a mix of both. This Microsoft Teams Online Masterclass is designed to help you learn the platform from start to finish, whether you are just starting or want to improve your current skills. The need for people who can manage Teams and support communication in the workplace is growing quickly. The Microsoft Teams Online Masterclass covers all the key parts of using the platform. You will learn how to create and manage teams, handle channels, schedule meetings, make video calls, and use apps and connectors to make work easier. Whether you’re using the free or paid version, this course gives you simple, clear lessons that show how to use Teams in real work settings. You’ll also get helpful tips on using advanced tools to support smooth teamwork. As companies spend more money on digital tools, there is a high demand for people who understand Microsoft Teams well. This Microsoft Teams Online Masterclass helps you build real skills that employers are looking for. By taking this Microsoft Teams Online Masterclass, you can prepare for better job opportunities and be ready for the future of work. Learning Outcomes By the end of this Microsoft Teams Online Masterclass, you will be able to: Use the Microsoft Teams dashboard and set it up on your device Organise teams, add or remove members, manage channels, and use chat easily Work better with others by using Word, Excel, and PowerPoint inside Teams Run smooth voice calls, video meetings, and presentations Set up advanced tools, apps, and connect with other organisations Use helpful tips, shortcuts, and personal settings to save time and work smarter Who is this course for? This Microsoft Teams Online Masterclass is ideal for: Office workers and team members who want to improve their online communication and teamwork, especially in remote or hybrid jobs Admin staff and office managers who manage team messages, set up meetings, and need to know how to use all features of Teams Small business owners and startups looking for low-cost ways to connect with their teams and choose the best Teams version for their needs IT support staff and tech admins who handle Teams setup, user accounts, and need to solve technical issues in the workplace Career changers and new job seekers who want strong Microsoft Teams skills to help them find work and succeed in modern office roles Process of Evaluation After studying the Microsoft Teams Masterclass Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Microsoft Teams Masterclass Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Microsoft Teams Masterclass course. Career Path Completing the Microsoft Teams Online Masterclass can lead to roles such as: Teams Administrator – £22,000 to £35,000 per year Digital Communications Specialist – £25,000 to £42,000 per year Collaboration Systems Analyst – £28,000 to £45,000 per year Business Communications Coordinator – £20,000 to £32,000 per year IT Support Technician – £18,000 to £30,000 per year Course Curriculum Microsoft Teams - Introduction PROMO Video 00:01:00 Introduction on Microsoft Teams 00:02:00 Free and Paid versions 00:02:00 Accessing Teams - Web or Desktop 00:02:00 Installing Desktop 00:02:00 Mastering Microsoft Teams Managing Teams and Members 00:05:00 Inviting Members 00:05:00 Managing Channels 00:07:00 Chat 00:04:00 Collaboration with Word, Excel, PowerPoint 00:10:00 Voice & Video Calls 00:05:00 Meetings - Available on the Paid version of Microsoft Teams 00:03:00 Adding More Apps 00:08:00 Activity 00:02:00 Search Bar 00:03:00 Settings 00:05:00 Multiple Organizations 00:02:00 Microsoft Teams Mobile 00:05:00 Top Microsoft Teams Tips TIP#1 - Forwarding Email 00:03:00 TIP#2 - Saving Items 00:01:00 TIP #3 - Naming Group Chats 00:01:00 TIP #4 - Connectors 00:03:00 TIP #5 - Live Captions in Meetings 00:02:00 TIP #6 - Top Shortcuts@@ 00:03:00 TIP #7 - Customize the Environment 00:02:00 TIP #8 - Channel Notifications 00:02:00 TIP #9 - Private Channels 00:02:00 TIP #10 - Pin Channels 00:01:00 TIP #11 - Post Announcements 00:02:00

Microsoft Teams Masterclass
Delivered Online On Demand1 hour 35 minutes
£11.99

Build Your Own PC: A Beginner's Guide

By NextGen Learning

Build Your Own PC: A Beginner's Guide Course Overview "Build Your Own PC: A Beginner's Guide" is designed for individuals looking to gain an understanding of computer hardware and the process of assembling a fully functional PC. The course covers the essential components involved in building a computer, from selecting the right hardware to installing software and ensuring network connectivity. Learners will also be introduced to building gaming PCs and maintaining their machines for optimal performance. Upon completion, learners will have the skills to confidently build, troubleshoot, and maintain their own PC, opening up opportunities for personal and professional growth in the IT sector. Course Description This course provides an in-depth look into the world of computer building, starting with the basics of understanding computer components and their roles in a functional system. Learners will explore key hardware, including processors, motherboards, RAM, and storage devices, while also learning the significance of peripheral devices. The course includes modules on software installation, networking, and even building a gaming PC. With a focus on providing clear, structured guidance, learners will gain a strong foundation in assembling and maintaining PCs, preparing them for various roles in the technology sector. The course is ideal for beginners and those looking to improve their technical expertise. Build Your Own PC: A Beginner's Guide Curriculum Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers (See full curriculum) Who is this course for? Individuals seeking to understand how computers work and how to build one. Professionals aiming to enhance their IT skills for career development. Beginners with an interest in technology and computer systems. Hobbyists interested in assembling their own custom-built PCs. Career Path IT Support Technician Systems Administrator PC Hardware Specialist Network Technician Gaming PC Builder and Technician

Build Your Own PC: A Beginner's Guide
Delivered OnlineFlexible Dates
£7.99