514 Interpersonal Skills courses

***Equip Yourself for Conflict Resolution with Mediation Basics for Conflict Management*** Did you know that according to a recent [CIPD]( Chartered Institute of Personnel and Development) report, 90% of HR professionals believe strong conflict resolution skills are important for a successful workplace? This "Mediation Basics for Conflict Management" course provides a comprehensive foundation for navigating disputes and fostering collaborative solutions. This "Mediation Basics for Conflict Management" course is designed to equip you with the theoretical knowledge and understanding to excel in the field of mediation. Through a series of engaging modules, you'll gain a strong grasp of core concepts, essential skills, and ethical considerations involved in this dynamic process. Learning Outcomes By participating in "Mediation Basics for Conflict Management," you will be able to: Define mediation and explain its role in conflict resolution. Identify the core skills necessary for effective mediation. Describe the different stages of the mediation process. Analyze the ethical principles and professional standards that govern mediation practice. Recognize special considerations that may arise in various mediation contexts. Apply your knowledge of mediation to better manage conflict situations. Delve into the core principles of mediation, starting with an exploration of introductory concepts and gradually advancing to essential skills crucial for effective mediation. Gain insights into the nuances of the mediation process and develop a profound understanding of the ethical standards that guide every mediator's practice. Course curriculum : Module 1: Introduction to Mediation Gain an overview of mediation, including its history, purpose, and significance in conflict management. Module 2: Essential Skills for Mediators Learn about the critical communication and interpersonal skills required for successful mediation. Module 3: The Mediation Process Understand the step-by-step process of mediation, from preparation to resolution. Module 4: Mediation Ethics and Professional Standards Explore the ethical principles and professional standards that guide mediators in their practice. Module 5: Special Considerations in Mediation Examine the unique challenges and considerations in various mediation contexts, such as workplace, family, and community disputes. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Mediation 15:04 1: Introduction to Mediation 15:04 Essential Skills for Mediators 17:39 2: Essential Skills for Mediators 17:39 The Mediation Process 15:39 3: The Mediation Process 15:39 Mediation Ethics and Professional Standards 19:12 4: Mediation Ethics and Professional Standards 19:12 Special Considerations in Mediation 17:25 5: Special Considerations in Mediation 17:25 Order Your CPD Quality Standard Certificate (Optional) 01:00 6: CPD Certificate (Optional) 01:00 Who is this course for? Mediation Basics for Conflict Management is ideal for anyone interested in: Pursuing a career in mediation Enhancing their conflict resolution skills in the workplace Building stronger relationships through effective communication Developing a deeper understanding of alternative dispute resolution (ADR) processes This course is designed to provide a strong theoretical foundation, and does not require prior experience in mediation. Requirements There are no prerequisites for this course. All participants will have the opportunity to actively engage with the course materials and ask questions to solidify their understanding of mediation principles. Career path Mediation is a growing field with applications in various sectors, including human resources, law, community organizations, and more. By successfully completing "Mediation Basics for Conflict Management," you'll be well-positioned to take the next step in your career path, potentially pursuing further training and certification to become a qualified mediator. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Are you ready to elevate your career and become a trusted financial advisor? Step into a world where your skills, knowledge, and confidence soar to new heights with our Financial Advisor Skills Training course. Designed for aspiring financial advisors, this comprehensive course offers you the keys to success in the fast-paced financial industry. According to Prospects a Corporate Lawyer can earn from £30,000 to £60,000 in a year depending on qualification, experience, location and other factors. Are you ready to transform your career and become a sought-after financial advisor? Enrol in our Financial Advisor Skills Training course today and take on a journey to professional excellence. Key Features of Essential Financial Advisor Skills Training: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum of Essential Financial Advisor Skills Training: Module 1: Fundamentals of Finance Module 2: Vital Skills for Financial Advisors Module 3: Financial Planning Module 4: Private Wealth Management and Crafting Personal Financial Statements Module 5: Evaluation and Management of Financial Risks Module 6: Planning for Investments Module 7: Strategies for Divorce Planning Module 8: Utilising Google Analytics for Financial Advisors Learning Outcomes of Essential Financial Advisor Skills Training: Apply foundational finance principles in real-world scenarios for effective financial analysis. Demonstrate essential interpersonal skills crucial for successful financial advisory relationships. Develop comprehensive financial plans aligning with clients' individual goals and needs. Create and interpret personal financial statements for effective wealth management strategies. Evaluate and mitigate financial risks through strategic planning and risk management. Formulate investment plans using sound strategies for optimal financial growth. CPD 10 CPD hours / points Accredited by CPD Quality Standards Essential Financial Advisor Skills Training 2:50:00 1: Module 1: Fundamentals of Finance 18:00 2: Module 2: Vital Skills for Financial Advisors 23:00 3: Module 3: Financial Planning 30:00 4: Module 4: Private Wealth Management and Crafting Personal Financial Statements 16:00 5: Module 5: Evaluation and Management of Financial Risks 23:00 6: Module 6: Planning for Investments 20:00 7: Module 7: Strategies for Divorce Planning 21:00 8: Module 8: Utilising Google Analytics for Financial Advisors 18:00 9: CPD Certificate - Free 01:00 Who is this course for? This Financial Advisor Skills Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Financial Advisor Skills Training. Moreover, this course is ideal for: Professionals aspiring to excel in financial advisory roles. Finance graduates seeking specialized skills for advisory career opportunities. Individuals transitioning to financial advisory roles for career advancement. Established financial advisors aiming to enhance their skill set. Professionals from related fields interested in financial advisory expertise. Requirements There are no requirements needed to enrol into this Financial Advisor Skills Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Financial Advisor Skills Training course. Career path After finishing this Financial Advisor Skills Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Financial Advisor Skills are: Financial Advisor Wealth Manager Investment Consultant Risk Analyst Financial Planner Divorce Financial Analyst Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Mastering assertiveness skills is indispensable for navigating interpersonal interactions with confidence and effectiveness. In today's interconnected world, where communication plays a pivotal role, assertiveness empowers individuals to express their needs, opinions, and boundaries assertively, without infringing on the rights of others. This skill enables individuals to advocate for themselves, negotiate win-win solutions, and handle conflicts constructively. Whether in professional settings, personal relationships, or everyday encounters, assertiveness fosters mutual respect and understanding. By honing assertiveness skills, individuals can assert their viewpoints without aggression or passivity, thereby fostering healthy communication dynamics and building trust. Through assertiveness training, individuals learn techniques to communicate assertively, assert their rights, and assertively decline unreasonable requests or demands. Ultimately, mastering assertiveness skills cultivates self-confidence, enhances interpersonal relationships, and equips individuals with the tools to navigate diverse social and professional scenarios adeptly. Key Features This Mastering Assertiveness Skills Course Include: This Mastering Assertiveness Skills Course is CPD Certified Free Certificate from Reed CIQ Approved Mastering Assertiveness Skills Course Developed by Specialist Lifetime Access Course Curriculum Mastering Assertiveness Skills Course Module 1: Introduction to Assertiveness Skills Module 2: Building Self-Confidence Module 3: Self-Awareness and Emotional Intelligence Module 4: Effective Communication Strategies Module 5: Assertiveness in Social Situations Module 6: Assertiveness in the Workplace Module 7: Overcoming Fear and Anxiety Module 8: Self-Esteem and Assertiveness Learning Outcomes: Develop unwavering self-confidence through tailored strategies for personal empowerment. Hone emotional intelligence, enhancing self-awareness and fostering healthier relationships. Acquire effective communication skills, becoming a masterful conveyer of ideas and thoughts. Navigate social scenarios with finesse, projecting assertiveness in diverse situations. Excel in workplace interactions, positioning yourself as a confident and respected professional. Confront fears and anxiety, emerging with newfound resilience and mental fortitude. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mastering Assertiveness Skills 1:51:10 1: Module 1: Introduction to Assertiveness Skills Preview 11:26 2: Module 2: Building Self-Confidence 13:15 3: Module 3: Self-Awareness and Emotional Intelligence 14:02 4: Module 4: Effective Communication Strategies 12:41 5: Module 5: Assertiveness in Social Situations 15:07 6: Module 6: Assertiveness in the Workplace 14:43 7: Module 7: Overcoming Fear and Anxiety 13:18 8: Module 8: Self-Esteem and Assertiveness 15:38 9: CPD Certificate - Free 01:00 Who is this course for? This Mastering Assertiveness Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anatomy and Physiology. Moreover, this course is ideal for: Individuals seeking personal growth and enhanced interpersonal skills. Professionals aiming to excel in workplace communication and dynamics. Students preparing to navigate social situations with confidence. Anyone determined to overcome fears and anxiety, unlocking their true potential. Individuals desiring a boost in self-esteem and assertiveness in various life aspects. Requirements There are no requirements needed to enrol into this Mastering Assertiveness Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Assertiveness Skills course. Career path After finishing this Mastering Assertiveness Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering Assertiveness Skillsv are: Human Resources Specialist Team Leader or Manager Sales Representative Counsellor or Therapist Public Relations Specialist Customer Service Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to elevate your career and become a trusted financial advisor? Step into a world where your skills, knowledge, and confidence soar to new heights with our Financial Advisor Skills Training course. Designed for aspiring financial advisors, this comprehensive course offers you the keys to success in the fast-paced financial industry. According to Prospects a Corporate Lawyer can earn from £30,000 to £60,000 in a year depending on qualification, experience, location and other factors. Are you ready to transform your career and become a sought-after financial advisor? Enrol in our Financial Advisor Skills Training course today and take on a journey to professional excellence. Key Features of Essential Financial Advisor Skills Training: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum of Essential Financial Advisor Skills Training: Module 1: Fundamentals of Finance Module 2: Vital Skills for Financial Advisors Module 3: Financial Planning Module 4: Private Wealth Management and Crafting Personal Financial Statements Module 5: Evaluation and Management of Financial Risks Module 6: Planning for Investments Module 7: Strategies for Divorce Planning Module 8: Utilising Google Analytics for Financial Advisors Learning Outcomes of Essential Financial Advisor Skills Training: Apply foundational finance principles in real-world scenarios for effective financial analysis. Demonstrate essential interpersonal skills crucial for successful financial advisory relationships. Develop comprehensive financial plans aligning with clients' individual goals and needs. Create and interpret personal financial statements for effective wealth management strategies. Evaluate and mitigate financial risks through strategic planning and risk management. Formulate investment plans using sound strategies for optimal financial growth. CPD 10 CPD hours / points Accredited by CPD Quality Standards Essential Financial Advisor Skills Training 2:50:00 1: Module 1: Fundamentals of Finance 18:00 2: Module 2: Vital Skills for Financial Advisors 23:00 3: Module 3: Financial Planning 30:00 4: Module 4: Private Wealth Management and Crafting Personal Financial Statements 16:00 5: Module 5: Evaluation and Management of Financial Risks 23:00 6: Module 6: Planning for Investments 20:00 7: Module 7: Strategies for Divorce Planning 21:00 8: Module 8: Utilising Google Analytics for Financial Advisors 18:00 9: CPD Certificate - Free 01:00 Who is this course for? This Financial Advisor Skills Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Financial Advisor Skills Training. Moreover, this course is ideal for: Professionals aspiring to excel in financial advisory roles. Finance graduates seeking specialized skills for advisory career opportunities. Individuals transitioning to financial advisory roles for career advancement. Established financial advisors aiming to enhance their skill set. Professionals from related fields interested in financial advisory expertise. Requirements There are no requirements needed to enrol into this Financial Advisor Skills Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Financial Advisor Skills Training course. Career path After finishing this Financial Advisor Skills Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Financial Advisor Skills are: Financial Advisor Wealth Manager Investment Consultant Risk Analyst Financial Planner Divorce Financial Analyst Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Business Analysis Overview Do you ever wonder how businesses bring amazing ideas to life? Imagine being the secret weapon that turns those ideas into reality! This Business Analysis course is your key to becoming a game-changer in any organization. In plain English, business analysts are the superheroes who take a business idea and figure out exactly how to make it happen. This course gives you all the tools you need to join this exciting field. Through clear explanations and exercises you'll learn the steps involved in bringing a business idea to life, from start to finish. You'll discover how to identify the best solutions and make sure everything gets done on time and on budget. You'll also learn how to talk to everyone involved in the project, from the big boss to the team members, to keep everyone happy and moving in the right direction. This Business Analysis course is your chance to learn the skills that businesses are looking for and launch a successful career as a problem-solving rockstar! Learning Outcomes Gain a comprehensive understanding of the core phases of business analysis, from eliciting stakeholder requirements to evaluating solutions and monitoring project progress. Develop proficiency in key investigative techniques, ratio analysis, and gap analysis to diagnose problems and identify opportunities for improvement. Refine your communication and interpersonal skills to effectively manage stakeholder expectations, gather crucial information, and foster collaboration throughout the project lifecycle. Learn to document business requirements clearly and concisely using industry-standard practices, ensuring project deliverables meet strategic objectives. Explore the diverse career opportunities available to business analysts in the UK and gain insights into the skills and qualifications sought after by employers. Why You Should Choose Business Analysis Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Analysis is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Analysis is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Analysis Module 01: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 02: Business Processes Business Processes 00:44:00 Module 03: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:25:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Solution Evaluation Solution Evaluation 00:24:00 Module 06: Investigation Techniques Investigation Techniques 00:45:00 Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Stakeholder Analysis and Management 00:22:00 Module 09: Process Improvement with Gap Analysis Process Improvement with Gap Analysis 00:25:00 Module 10: Documenting and Managing Requirements Documenting and Managing Requirements 00:26:00 Module 11: Career Prospect as a Business Analyst in the UK Career Prospect as a Business Analyst in the UK 00:13:00

Embark on a transformative journey in the Middle Manager Management course. This program is designed to equip aspiring and current middle managers with the skills and knowledge required to excel in their roles. Through a series of comprehensive modules, you will delve into the intricacies of middle management, corporate responsibilities, leadership, decision-making, and addressing poor management practices. Learn the art of complaint mitigation and discover the power of grooming, coaching, and mentoring middle managers to enhance organizational effectiveness. Learning Outcomes: Gain a solid understanding of the role of middle managers and their significance in organizational success. Explore the corporate responsibilities and ethical considerations that guide middle management. Develop leadership skills crucial for effective decision-making and team motivation. Recognize the signs and consequences of poor management and learn strategies for improvement. Master the art of mitigating complaints to maintain a productive work environment. Acquire techniques for grooming, coaching, and mentoring middle managers for professional growth. Enhance your communication and interpersonal skills essential for middle management roles. Develop the ability to adapt to evolving organizational dynamics and challenges. Why buy this Middle Manager Management?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Middle Manager Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Middle Manager Management course is ideal for Aspiring middle managers looking to advance their careers. Current middle managers seeking to enhance their management and leadership skills. HR professionals responsible for middle management development. Organizations committed to fostering effective middle management practices. Prerequisites This Middle Manager Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Middle Manager: £35,000 - £60,000 per year. Senior Middle Manager or Department Head: £50,000 - £90,000 per year. Management Consultant: £40,000 - £80,000 per year. Human Resources Manager specializing in Middle Management: £40,000 - £70,000 per year. Leadership Trainer: £45,000 - £80,000 per year. Course Curriculum Module 01: Middle Managers and Management An Introduction Middle Managers and Management An Introduction 00:09:00 Module 02: Corporate Responsibilities of Middle Manager Corporate Responsibilities of Middle Manager 00:12:00 Module 03: Middle Manager as Leader and Decision Maker Middle Manager as Leader and Decision Maker 00:16:00 Module 04: Signs of Poor Management Signs of Poor Management 00:13:00 Module 05: Complain Mitigation Complain Mitigation 00:13:00 Module 06: Grooming, Coaching and Mentoring Middle Managers Grooming, Coaching and Mentoring Middle Managers 00:10:00

Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be forced to make tough decisions on a regular basis, but need to ensure that the business continues to perform both during and after the difficult decisions have been made. The manner in which they approach and implement these decisions can sometimes be the difference between success and failure. Course SyllabusThe syllabus of the Dealing with Difficult Situations with Confidence course is comprised of four modules, covering the following: Module OneSelf Awareness Attitude towards challenges - self-resilience Going into a challenging scenario - how to prepare Recognising the signs of contention Giving feedback constructively Module TwoHaving Difficult Conversations with Confidence Behaviour labelling - preparing the approach Assertiveness techniques Dealing with a difficult issue focussing on behaviour & consequences Keeping objective and professional throughout Module ThreeExamining Your Preferred Communication Style Recognising the different communication styles Analysing your preferred style - Paradigm FitIn Profiler review Identifying the most appropriate situations for each style Module FourHelpful Interpersonal Skills Effective questioning techniques Active listening Body language Recognising and dealing with behaviours Displaying and creating positive attitudes Remaining Assertive and in control

Learn new skills and expand your professional knowledge with our Diploma in Family Support Worker course, which you can complete from the comfort of your own home at your own speed. The Family Support Worker Course has been skillfully created for you to complete through distance e-learning and achieve a professional certificate without ever leaving your house! The Diploma in Family Support Worker will teach you the legislation that underlies many of family support workers' responsibilities and the interpersonal skills required to make a difference in this field. By the end of this course, you will master the skill set needed to assist all types of families in overcoming their problems. Enrol in our Diploma in Family Support Worker Course today to gain access to high-quality training modules that will cover the important topics you need to thrive in your chosen field and help you get closer to your ideal career! Learning Outcomes After completing the Diploma in Family Support Worker course, you will be able to: Describe the fundamentals of a family support worker. Know the theoretical basis for family support. Know legislation, policy, and guidance. Help parents, children and young people with mental health problems. Identify the use of Alcohol and Other Drugs. Know comprehensive family assessment. Solve family issues. Help children and families dealing with divorce and separation. Describe the fundamentals of safeguarding. Explain the building blocks of healthy family relationships. Why Choose This Diploma in Family Support Worker Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. 7 Courses In This Bundle Info Main Course - Course 01: Diploma in Family Support Worker Course 02: Health & Social Care Course 03: Mental Health Support Course 04: Level 2 Health & Care Course 05: Level 3 Award in Health and Social Care Course Course 06: Level 3 Diploma in Healthcare Support Course 07: Level 6 Diploma in Health and Social Care Management [ Note: Free PDF certificate as soon as completing the Diploma in Family Support Worker course ] Course Curriculum **Diploma in Family Support Worker** Module 1: A Quick Overview of Family Support Work Module 2: A Theoretical Basis for Family Support Module 3: Understanding the Legislation, Policy and Guidance Module 4: Parents and Mental Health Module 5: Identifying Alcohol and Other Drug Use Module 6: Comprehensive Family Assessment Module 7: Solving Family Issues Module 8: Helping Children and Families Deal With Divorce and Separation Module 9: Safeguarding - Assessing Need and Providing Help: Part-1 Module 10: Safeguarding - Assessing Need and Providing Help: Part-2 Module 11: The Building Blocks of Healthy Family Relationships Assessment Method After completing each module of the Diploma in Family Support Worker Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diploma in Family Support Worker course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Diploma in Family Support Worker course is ideal for people who want to get a head start in this field or are aspiring professionals. Requirements Students who intend to enrol in this Diploma in Family Support Worker course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After successfully completing the Diploma in Family Support Worker course, you can gain expertise in a variety of healthcare environments or professions, including: Family support worker Mental health support worker Safeguarding officer Family support and adult care centre Public health sectors Volunteer

CPD Certified | 8-in-1 Diploma Bundle | Free PDF Certificate | 24/7 Learner Support