6763 Insights courses in London delivered On Demand

Thinking about getting into bricklaying but not sure where to start? This Bricklayer Training course offers a structured route through the key knowledge areas you'll need. Whether you're curious about construction techniques or want to understand the principles behind bricklaying projects, this course is designed to make the subject clear, accessible and genuinely enjoyable to learn. With easy-to-follow lessons, expert insights, and a clear career guide included, this course is suited to anyone interested in exploring bricklaying from a professional perspective. You'll gain solid theoretical knowledge and be guided through essential construction processes, safety considerations, and industry expectations — all from the comfort of home. No mud, no mess — just meaningful learning with practical relevance and plenty of career-focused value. ________________________________________________________________________ Key Features: CPD Certified Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Bricklaying Module 02: Tools of Bricklaying Module 03: Bonding of Bricklaying Module 04: Basic Techniques of Bricklaying Module 05: Constructing Walls Module 06: Basic Joint Finishes Module 07: Building Curved Arches Module 08: Building Curved Brickwork and Defects and Maintenance of Bricklaying ________________________________________________________________________ Complete Career Guide for Bricklayer Training: Bricklaying Diploma Course (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Bricklayer. In addition to mastering the essentials of Bricklayer, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Bricklayer. Your dream career starts here! List of career guide courses included in Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a comprehensive understanding of bricklaying principles and techniques. Master the usage of essential bricklaying tools for various tasks. Learn the art of bonding in bricklaying, ensuring structural integrity. Acquire proficiency in constructing walls with precision and efficiency. Develop skills in creating basic joint finishes for professional results. Explore advanced techniques, including building curved arches and brickwork. ________________________________________________________________________ Accreditation All of our courses, including the Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Bricklayer Training: Bricklaying Diploma Course With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become skilled bricklayers. Construction enthusiasts seeking a solid foundation in bricklaying. Novices interested in mastering the art of constructing walls. Those aiming to enhance their knowledge of bricklaying techniques. Individuals looking to explore opportunities in curved brickwork. Career path Bricklayer - £22K to 35K/year. Construction Site Supervisor - £30K to 45K/year. Masonry Specialist - £25K to 40K/year. Building Inspector - £30K to 50K/year. Construction Project Manager - £40K to 60K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Step into the tech industry’s fastest-growing roles with The Complete Python Course: 8-in-1 Premium Online Courses Bundle. This bundle is your gateway to mastering Python, Go Lang, IT, Website Development, Data Analysis, Computer Security, PHP, and Freelancing — eight essential skills employers are searching for. Whether you’re targeting roles in software engineering, cybersecurity, data science, or freelance development, this bundle equips you to be job-ready. With Python and Go Lang dominating backend development and PHP and Website Development powering dynamic sites, your profile will stand out. Industries from tech startups to corporate IT need professionals fluent in Computer Security and savvy in Data Analysis to protect and interpret data. Plus, Freelancing skills help you break into the gig economy with confidence. Don’t miss out — enroll now while access remains open. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot, proving the quality thousands trust. 🧠 Description This bundle covers in-demand skills that employers and clients alike demand in today’s competitive markets. Python is the backbone of many development projects, complemented perfectly by Go Lang for scalable applications. Strengthen your foundations in IT and Computer Security to meet enterprise standards. Website Development and PHP ensure you’re capable of creating and maintaining engaging web platforms, while Data Analysis skills give you the power to transform raw data into insights. Freelancing skills ensure you’re prepared for independent success, whether on platforms or private contracts. This 8-in-1 course is designed to build your portfolio and skill set naturally with Python, Go Lang, PHP, Data Analysis, and more — making you an indispensable hire in any tech sector. ❓ FAQ Q: Will this bundle help me find a job? A: Absolutely. Skills in Python, Go Lang, Data Analysis, and Computer Security are among the most sought-after by employers today. Q: Is freelancing covered? A: Yes, Freelancing is a key part of this bundle, helping you launch your independent career alongside technical expertise. Q: Is this bundle suitable for beginners? A: Yes. Whether you are new to Python, Website Development, or IT, the courses build your confidence step-by-step.

The Translator Training Mini Bundle equips learners with language essentials and communication techniques suited to modern translation roles. Including courses on English grammar, phonics, speech and language therapy, MS Word proficiency, and communication skills, this bundle builds a strong theoretical base for professional translators. This collection focuses on language accuracy, document preparation, and client communication, essential in today’s translation environment. It supports those aiming to enhance their linguistic precision alongside technical skills, ensuring readiness to handle varied translation tasks with confidence. Learning Outcomes: Understand English grammar for accurate translation and writing. Learn phonics to improve pronunciation and textual clarity. Develop speech therapy knowledge for language nuance awareness. Gain MS Word skills for professional document handling. Improve communication skills in client and team settings. Recognise translation challenges and language problem-solving methods. Who Is This Course For: Aspiring translators developing language and software skills. Language professionals improving grammar and communication techniques. Speech therapy assistants needing language and client interaction insights. Office workers seeking MS Word skills in language services. Freelance translators managing document and client communications. Students preparing for careers in language translation sectors. Communication specialists supporting multilingual environments. Language tutors enhancing translation-related competencies. Career Path: Translator – £27,000/year Communication Officer – £24,500/year Speech Therapy Assistant – £24,000/year Document Controller – £23,000/year Freelance Translator – £26,000/year Language Services Coordinator – £25,000/year

This life coaching diploma bundle brings together the core elements needed for personal growth and coaching others. From self-motivation to boosting self-esteem, coupled with organisation and health awareness, this package equips learners with the essentials for balanced living and guiding others. Ideal for those looking to enhance their understanding of wellness alongside motivational techniques, this bundle offers a well-rounded approach to personal and professional coaching. Expect practical insights that support a positive mindset and healthier habits—without the clichés. Learning Outcomes: Develop strategies for effective self-motivation and focus. Improve personal organisation and time management skills. Enhance self-esteem through proven coaching approaches. Understand principles of health and wellness balance. Apply coaching techniques for personal and client growth. Support others in setting and achieving life goals. Who is this Course For: Aspiring life coaches and personal development enthusiasts. Individuals seeking to improve motivation and self-esteem. Wellness professionals looking to broaden their skill set. People aiming to organise their lives more effectively. Those interested in health-focused coaching practices. Support workers assisting clients in personal growth. Managers promoting wellbeing in workplace settings. Anyone wanting to build confidence in coaching abilities. Career Path: Life Coach – Average Salary: £30,000 Wellness Consultant – Average Salary: £28,000 Motivational Speaker – Average Salary: £33,000 Personal Development Coach – Average Salary: £31,000 Health and Wellness Advisor – Average Salary: £27,000 Counselling Support Worker – Average Salary: £25,000

This Mini Bundle delves into linguistics through the lenses of English grammar, phonics, speech and language therapy, ESOL, and TEFL. It offers learners a structured path to enhance understanding of language mechanics and teaching strategies, useful for translation and language education roles. Designed for those keen on linguistic theory and practical application, the courses highlight phonetic awareness, language acquisition, and therapy principles. It also introduces TEFL basics, equipping learners to support English language learners and improve translation accuracy through well-rounded knowledge. Learning Outcomes: Master English grammar fundamentals and sentence construction. Understand phonics for pronunciation and decoding language sounds. Explore speech therapy techniques and language development support. Learn ESOL strategies for teaching English to speakers of other languages. Gain introductory knowledge of TEFL teaching principles. Develop linguistic skills applicable in translation contexts. Who Is This Course For: Future translators wanting linguistic and language teaching insights. ESOL educators aiming to expand teaching methodologies. Speech therapy assistants increasing therapy-related knowledge. TEFL aspirants preparing for teaching English abroad or online. Linguistics students exploring language structure and application. Language trainers seeking phonics and grammar foundations. Translation professionals improving language accuracy and nuance. Language support workers enhancing communication approaches. Career Path: Translator – £27,000/year ESOL Teacher – £28,500/year Speech Therapy Assistant – £24,000/year TEFL Instructor – £26,000/year Linguistics Research Assistant – £25,000/year Language Tutor – £23,500/year

Year End Sale: Get the 11-in-1 Premium Bundle with 110 CPD Points, Hardcopy + PDF Certificate, Expert Support, and Lifetime Access. Don’t miss out on this all-in-one offer!

Nursing and Midwifery With Complete Career Guide Course Overview Nursing and midwifery are two of the most respected and rewarding professions in healthcare. This course offers a detailed guide to help you understand the essentials of these vital roles, from the basics of patient care to the complexities of supporting women during pregnancy and childbirth. Whether you’re aiming to pursue a career in nursing or midwifery, or simply wish to broaden your understanding of the field, this course provides valuable insights. As healthcare evolves, the need for skilled professionals in these fields continues to rise, with many exciting opportunities available both in the UK and internationally. This course is designed to offer you a complete overview of nursing and midwifery, covering key topics such as patient care principles, medical ethics, and the role of midwives in modern healthcare systems. By the end of the course, you'll have a strong foundation in both disciplines, preparing you for various career opportunities. Whether you aspire to work in hospitals, clinics, or community settings, this course will equip you with the knowledge you need to confidently navigate the nursing and midwifery sectors, while also understanding the latest trends and challenges within the healthcare industry. ________________________________________________________________________ Key Features: CPD Certified Nursing and Midwifery With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Nursing Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Legal, Standards and Professional Aspects of Ethical Practice: Part - 1 Module 04: Legal, Standards and Professional Aspects of Ethical Practice: Part - 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing Midwifery Module 01: Definition and Origin of Midwifery Module 02: Midwifery as a Career Option Module 03: Midwifery Management and Education Module 04: Midwives' Role in Health and Inequality Module 05: Social, Cultural and Spiritual Context of Childbearing Module 06: Antenatal Care and Screening Module 07: Midwifery Support in Labour: Intrapartum Care Module 08: Induction of labour Module 09: Postnatal Care as a Midwife Module 10: Nurture and Nature: The Healthy Newborn Module 11: Stillbirth, Neonatal Death and Bereavement Module 12: Infant feeding Module 13: Newborn Infection Module 14: Home Birth Module 15: Complementary and Alternative Medicines Applied to Maternity Care Module 16: Pharmacology and Medicines Management Module 17: Bleeding in Pregnancy Module 18: Medical Disorders of Pregnancy Module 19: Pre-term Labour Module 20: Twins and higher-order births Module 21: Care During the Third Stage of Labour Module 22: Terminology and Abbreviations for Midwifery Module 23: Perinatal mental health Module 24: Supporting a Healthy Pregnancy Module 25: Contraception and family planning Module 26: Effective Communication for Midwifery Module 27: Ethics in Midwifery ________________________________________________________________________ Complete Career Guide for Nursing and Midwifery (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Nursing. In addition to mastering the essentials of Nursing, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Nursing. Your dream career starts here! List of career guide courses included in Nursing and Midwifery With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain foundational knowledge in nursing, including legal and ethical aspects. Develop effective communication skills essential for nursing practice. Acquire expertise in health and safety, infection control, and asepsis. Master medication administration, pain management, and patient mobility techniques. Understand midwifery principles, from antenatal care to postnatal support. Demonstrate proficiency in addressing perinatal mental health and effective communication. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring nurses and midwives seeking comprehensive theoretical understanding. Healthcare professionals aiming to enhance their knowledge and skills. Individuals considering a career change to nursing or midwifery. Students interested in the healthcare sector without specific practical training. Career path Mental Health Nurse - £24K to 40K/year. Midwife - £25K to 45K/year. Neonatal Nurse - £24K to 38K/year. Healthcare Educator - £28K to 50K/year. Nursing Home Manager - £30K to 50K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

🔍 Unlock Your Potential with the Certificate in KYC & Customer Due Diligence! 🔍 Are you ready to embark on a rewarding journey towards mastering KYC (Know Your Customer) and Customer Due Diligence? Look no further! Our comprehensive Certificate in KYC & Customer Due Diligence equips you with the essential knowledge and skills to thrive in the dynamic world of compliance and risk management. 🎓   🌟 Benefits of Taking the Course: Stay Compliant: In today's regulatory environment, compliance is paramount. By enrolling in our course, you'll gain a deep understanding of KYC regulations and customer due diligence processes, ensuring your organization remains compliant with legal requirements. Risk Mitigation: Identify and mitigate potential risks associated with customer onboarding and ongoing monitoring. Learn effective risk assessment techniques to protect your organization from financial losses and reputational damage. Enhanced Career Opportunities: Stand out in the job market with a valuable certification in KYC & Customer Due Diligence. Whether you're looking to advance in your current role or explore new career opportunities, this certificate will open doors to a wide range of roles in banking, finance, consulting, and more. Confidence in Decision-Making: Develop the confidence to make informed decisions when it comes to customer onboarding, risk assessment, and compliance procedures. Gain practical insights from industry experts to navigate complex compliance challenges effectively. Professional Growth: Invest in your professional development and stay ahead of the curve in an ever-evolving industry. Our course provides you with the knowledge and skills needed to excel in your career and pursue exciting growth opportunities.   🎯 Who is this for? Compliance Professionals: Stay updated with the latest regulations and best practices in KYC and customer due diligence. Banking and Financial Services Professionals: Enhance your expertise in compliance and risk management to advance your career in the financial industry. Legal and Regulatory Specialists: Deepen your understanding of regulatory requirements and compliance frameworks to better serve your clients. Entrepreneurs and Business Owners: Ensure your business operates in accordance with regulatory standards and safeguards against potential risks. Anyone Interested in Compliance: Whether you're new to the field or seeking to broaden your knowledge, this course is suitable for individuals from diverse backgrounds interested in compliance and risk management.   🚀 Career Path: Upon completing the Certificate in KYC & Customer Due Diligence, you'll be well-equipped for a variety of roles, including: KYC Analyst: Perform thorough due diligence on customers to verify their identities and assess associated risks. Compliance Officer: Ensure adherence to KYC regulations and implement robust compliance frameworks within organizations. Risk Manager: Identify, assess, and mitigate risks associated with customer relationships and transactions. AML (Anti-Money Laundering) Specialist: Detect and prevent money laundering activities by implementing effective AML procedures and controls. Financial Crime Investigator: Investigate suspicious activities and conduct forensic analyses to combat financial crimes. Consultant: Provide advisory services to organizations on KYC and customer due diligence best practices and regulatory compliance.   Don't miss out on this opportunity to take your career to new heights! Enroll in the Certificate in KYC & Customer Due Diligence today and become a sought-after expert in compliance and risk management. 💼 Ready to take the next step? Contact us now to learn more about our course offerings and kickstart your journey towards success! FAQ (Frequently Asked Questions) for Certificate in KYC & Customer Due Diligence Course Q1: What is KYC (Know Your Customer) and why is it important? A: KYC, or Know Your Customer, is a process through which businesses verify the identity of their clients. It involves collecting and assessing information about customers to ensure they are who they claim to be and to assess the risks associated with doing business with them. KYC is crucial for preventing financial crimes such as money laundering, terrorism financing, and fraud. By knowing their customers, businesses can mitigate risks and comply with regulatory requirements. Q2: What is Customer Due Diligence (CDD) and how does it relate to KYC? A: Customer Due Diligence (CDD) is a component of the KYC process. It involves gathering information about customers to assess their risk profile and to understand the nature and purpose of their transactions. CDD helps businesses make informed decisions about the level of risk associated with each customer and enables them to implement appropriate risk management measures. CDD is essential for ensuring compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. Q3: What are the key components of a KYC/CDD program? A: A comprehensive KYC/CDD program typically includes the following key components: Customer Identification: Verifying the identity of customers using reliable and independent sources of information. Customer Risk Assessment: Assessing the risk associated with each customer based on factors such as their identity, occupation, transaction patterns, and geographic location. Ongoing Monitoring: Continuously monitoring customer transactions and behavior to detect any suspicious activity or changes in risk profile. Enhanced Due Diligence (EDD): Conducting enhanced due diligence on high-risk customers, such as politically exposed persons (PEPs) or customers from high-risk jurisdictions. Record-Keeping: Maintaining accurate and up-to-date records of customer information and due diligence activities to demonstrate compliance with regulatory requirements. Q4: Who should undergo KYC/CDD training? A: KYC/CDD training is essential for professionals working in industries such as banking, financial services, insurance, real estate, and gaming, where there is a high risk of financial crime. This includes compliance officers, risk managers, customer relationship managers, and frontline staff responsible for customer onboarding and due diligence processes. Additionally, regulatory bodies often require individuals working in these industries to undergo KYC/CDD training to ensure they have the necessary knowledge and skills to fulfill their compliance obligations. These FAQs provide a general overview of KYC and Customer Due Diligence. For more detailed information and specific training requirements, individuals should consult with accredited training providers or regulatory authorities in their jurisdiction. Course Curriculum Module 1 - Introduction to KYC Introduction to KYC 00:00 Module 2 - KYC Requirements in the UK KYC Requirements in the UK 00:00 Module 3 - Customer Due Diligence Customer Due Diligence 00:00 Module 4 - KYC Process _ Procedures Guide KYC Process Procedures Guide 00:00 Module 5 - AML (Anti-Money Laundering) AML (Anti-Money Laundering) 00:00 Module 6 - KYC and AML - Key Differences and How They Work Together KYC and AML - Key Differences and How They Work Together 00:00 Module 7 - KYC and AML Regulations in the UK KYC and AML Regulations in the UK 00:00 Module 8 - Reasonable Methods in KYC Verification Reasonable Methods in KYC Verification 00:00

Security Management Diploma - CPD Accredited Course In today’s world, securing people, property and information isn’t just a role—it’s a necessity. From office buildings to online networks, the demand for knowledgeable individuals in security management continues to grow. This CPD Accredited Security Management Diploma gives you the confidence to understand modern risks, assess threats, and manage situations with clarity. Whether it’s about preventing losses, managing people, or preparing emergency plans, this course is tailored to guide you through essential strategies with ease. If you’ve got an interest in protection, planning and leadership, this is where theory meets real responsibility—without needing to leave your desk. With security concerns shifting rapidly, employers look for those who stay ahead of threats and think smart. This course covers key areas including risk assessment, surveillance basics, access control, emergency procedures, and conflict management. It’s serious knowledge, served in a structured and accessible way—no jargon, no fluff. Learn it all online, at your own pace, and gain insights that are relevant across industries from retail and logistics to corporate offices and public services. Course Curriculum: Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Security Management Diploma - CPD Accredited course, you will qualify for the CPD Quality Standards certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality StandardsService Who is this course for? The Security Management Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Security Management Diploma - CPD Accredited training.

In today's competitive business environment, effective customer relationship management (CRM) is a must. This CPD Accredited CRM Course provides a solid understanding of the strategies and tools used to manage customer interactions and drive business growth. Designed to provide you with a thorough grounding in CRM principles, this course equips you with the knowledge needed to build strong customer connections, enhance loyalty, and improve overall business performance. Whether you're an aspiring marketer or looking to expand your skill set in the customer service realm, this course will give you the critical insights to handle customer relationships with confidence. The course content covers a wide range of topics including CRM strategy, customer segmentation, database management, and the role of technology in enhancing customer engagement. Delivered entirely online, it allows you to learn at your own pace while building up essential CRM expertise. By the end of the course, you’ll have a comprehensive understanding of the CRM landscape, along with the tools to implement successful strategies within your organisation, enhancing customer satisfaction and retention. This course provides the flexibility to improve your knowledge base from anywhere, with no need for physical attendance—ideal for busy professionals. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The CRM - Customer Relationship Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited training.