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101 Influence courses in Rothwell

The Sales Accelerator (In-House)

By The In House Training Company

The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale

The Sales Accelerator (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Online Options

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MHFA England Mental Health First Aid

By Mindmaps Wellbeing

Mental Health First Aid (MHFA) England Training with Mindmaps Wellbeing Enhance workplace wellbeing and mental health awareness with MHFA England-certified training by Mindmaps Wellbeing. Our expert-led courses, delivered by Registered Mental Health Nurses and Healthcare Educators, equip you with the skills to recognize, support, and respond to mental health challenges. Whether online or in-person, our training ensures flexible learning options without compromising quality. Join us to gain certification as a Mental Health First Aider and access exclusive benefits like ongoing peer support, expert forums, and resources for self-care. Book now with Mindmaps Wellbeing and take the first step toward a healthier, more supportive environment for all.

MHFA England Mental Health First Aid
Delivered Online + more
£300

Master Plant Tinctures

5.0(14)

By Numinity

Master Plant Tinctures made by a master herbalist in Peru.

Master Plant Tinctures
Delivered Online
£60 to £210

Enrolment for the Women's Voice Medicine Journey

5.0(39)

By Sing for Your Soul

Welcome to the Women's Voice Medicine Journey. This is a female-designed, step-by-step programe, to teach you how you can truly activate and integrate some of the most essential Embodied Voicework tools to Free Your Voice and unleash your Creative Feminine Power.

Enrolment for the Women's Voice Medicine Journey
Delivered Online + more
£250

Annual Online Safety Update for DSLs, including emerging risks and trends

By Brightcore Consultancy

In this masterclass we'll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.

Annual Online Safety Update for DSLs, including emerging risks and trends
Delivered Online + more
£80

Influence: Six Influence Techniques

5.0(9)

By Chart Learning Solutions

How do you use the six influence techniques? Understand how to use persuasion, asserting, visioning, involving, disengaging and the 'Z' model. Be in control and master the skill to spot the required influence technique to achieve the desired result. Learning Objectives Describe how to use six influence techniques, Apply guidelines for each methods, Utilize a "Z" model to increase influence when you have no authority Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Influence: Six Influence Techniques
Delivered Online On Demand21 minutes
£34.95

Extending Your Sphere of Influence

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business. Overview Build workplace relationships based on mutual trust and respect Collaborate effectively through influence and persuasion Recognize and enhance your sources of personal power Choose and apply appropriate influence strategies Work with resistance to gain commitment and buy-in In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. An Influence Baseline Enabling Collaboration Facilitating Constructive Dialogue 2. Elements of Influence Focusing on the Outcome Seeing Influence as a Mental Equation Differentiating Influence from Manipulation 3. Power and Persuasion Developing and Using Power Sources Developing the Art of Persuasion Appealing to Integrity, Emotions, and Intellect Building Five Types of Trust Applying Five Principles of Influence 4. A Network of Influence Building a Purposeful Network Strategic Reputation Management Protecting Your Credibility 5. Applying Influence Strategies Adapting the Approach Identifying Thinking Differences Applying Strategies to Styles 6. Working With Resistance Encountering and Addressing Resistance Building Collaboration through Quality Dialogue Getting Results through Persistence and Persuasion Additional course details: Nexus Humans Extending Your Sphere of Influence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Extending Your Sphere of Influence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Extending Your Sphere of Influence
Delivered OnlineFlexible Dates
£1,500

SOCIAL SKILLS: How To Influence People & Gain Influence

By iStudy UK

Learning to influence & persuade people will give you personal power over other people. This course will cover 9 powerful techniques you can use in your personal and professional life to get what you want in social situations. How To Influence People & Get What You Want In Social Situations Get more favors from people Gain more power socially Influence your customers to buy your products Influence people in your personal life Influence & persuade people in any social situation Learn To Influence & Persuade People In Any Social Interaction Why do you say yes to some people & no to others? How can you talk with more influence so you can get what you want? How can you persuade people to do something? We will answer these questions in this course. Every one around you uses the power of influence to communicate. But at different levels. Some people know how to use it and they become socially successful & get what they want while other people struggle socially. But don't worry, with this course, you will become to the category of people who are socially successful. Content & overview You will learn the 9 most powerful techniques in persuasion & influence when dealing with people. You will learn how to increase your success rate when asking a question to someone (it will really make your life easier), you will learn how to get more favors from people (don't overuse it ;-), how to get people to be drawn towards you, how to be categorized as friendly even before you open your mouth (this technique is incredible), how to influence people so they will be super nice when you approach them, how to be great at social skills influence, how to get people to value you socially & how to connect faster with people! What you'll learn : Learn the most effective techniques to influence & persuade people Gain more power socially & become socially successful! Learn psychological hacks to increase your influence over people Social Influence Social Persuasion Requirements : A willingness to apply the techniques discussed in the course Who is the target audience ? People who would like to increase their social influence People who would like to boost their social skills SECTION 1: Introduction Welcome FREE 00:03:00 SECTION 2: SOCIAL INFLUENCE: The SOCIAL PROOF Effect What is it? 00:03:00 How to use the power of SOCIAL PROOF to INFLUENCE people 00:01:00 SECTION 3: SOCIAL INFLUENCE: The ZEIGARNIK Effect What is it? 00:00:00 How to use the power of ZEIGERNIK EFFECT to INFLUENCE people 00:04:00 SECTION 4: SOCIAL INFLUENCE: The REASON Effect What is it? 00:02:00 How to use the power of REASON EFFECT to INFLUENCE people 00:03:00 SECTION 5: SOCIAL INFLUENCE: The CONSISTENCY Effect What is it? 00:02:00 How to use the power of CONSISTENCY EFFECT to INFLUENCE people 00:04:00 SECTION 6: SOCIAL INFLUENCE: The TALK ABOUT THEM Effect What is it? 00:03:00 How to use the power of TALK ABOUT THEM EFFECT to INFLUENCE people 00:03:00 SECTION 7: SOCIAL INFLUENCE: The HARD TO GET Effect What is it? 00:02:00 How to use the power of HARD TO GET EFFECT to INFLUENCE people 00:04:00 SECTION 8: SOCIAL INFLUENCE: The SIMILARITY Effect What is it? 00:01:00 How to use the power of SIMILARITY EFFECT to INFLUENCE people 00:04:00 SECTION 9: SOCIAL INFLUENCE: The LARGE REQUEST Effect What is it? 00:02:00 How to use the power of LARGE REQUEST EFFECT to INFLUENCE people 00:03:00 SECTION 10: SOCIAL INFLUENCE: The RECIPROCITY Effect What is it? 00:03:00 How to use the power of RECIPROCITY EFFECT to INFLUENCE people 00:04:00

SOCIAL SKILLS: How To Influence People & Gain Influence
Delivered Online On Demand51 minutes
£25

Project Management for the Unofficial Project Manager™

4.9(7)

By Noble Foods

Success = Value + People + Process With innovation happening more than ever, the new agile project economy requires more and more people across organisations to manage projects successfully, leading to many of us quietly slipping into the role of the unofficial project manager! The problem is very few people receive formal training on how to do it. Stakeholders, scope creep, limited training, and a lack of process all combine to raise the probability of project failure costing organisations time, money, and employee morale Is it any wonder 65% of all projects fail* each year! The good news is—unofficial project managers can build confidence to lead high-value projects and engage teams in a way that inspires them to volunteer their best efforts. Source: *Nieto-Rodriguez, A. (2021). “The Project Economy Has Arrived.” Harvard Business Review; Nov/Dec 21. Outcomes Project Management for the Unofficial Project Manager™ combines best practices from agile and waterfall project management to equip learners with the mindset, skillset, and toolset to engage and inspire team members. Success starts with the core agile principle of value—a project must deliver value to Noble! Once value is established, it is people who make projects successful through a consistent process. Project management isn’t just about managing logistics and hoping the project team is ready to play to win. The skills of “informal authority” are more important than ever before, so team members are inspired to contribute to project success! This course will help learners: Build strong informal authority that inspires project teams to consistently volunteer their best efforts. Utilise a consistent process to start and finish high-value projects on time and with quality. Influence and engage others to define a clear project scope, including clear deliverables and risk strategies. Model openness and agility to apply proactive change management and deliver high-value projects. Project Management Framework The Project Management Framework guides you through five distinct elements in the life of any project. Coupled with the foundational behaviours taught in the programme, this framework can help you deliver highly successful projects again and again. Who Should Attend? This programme is for anyone who finds themselves leading projects at work, regardless of whether or not their job title says, Project Manager! It is NOT a deep dive into project management processes, nor is it a qualification based programme. Whilst it would be helpful to either be involved in or to be leading a project, during the programme, this is clearly not essential. However, it is advisable that the participants have had some experience, whether as a project member or as the person who is leading the project (officially or not)! Project Management Institute (PMI) FranklinCovey is a member of the Project Management Institute (PMI) Authorised Training Partners (ATP) Programme and this course has been designed to satisfy the project management education requirement for PMI Certifications as well as Professional Development Education units (PDUs) needed by PMI credential holders.

Project Management for the Unofficial Project Manager™
Delivered in person or Online + more
FREE

Social Skills: How To Gain Influence & Persuade People

4.8(9)

By Skill Up

Unlock the secrets of social influence with our comprehensive course, 'Social Skills: How To Gain Influence & Persuade People'. Acquire the tools to sway others' decisions confidently.

Social Skills: How To Gain Influence & Persuade People
Delivered Online On Demand1 hour 3 minutes
£25

Influence: Credibility--Maximizing Core Influence

5.0(9)

By Chart Learning Solutions

Understand how to use trustworthiness and expertise to inspire belief with those people around you. Discover ways to build credibility and playing devil's advocate against your case. Understand how to restore lost credibility using tools such as apologizing, explaining and recovering with a plan. Learning Objectives Explain why credibility is the core of influence and its two dimensions, Apply seven ways to build credibility to increase your influence, Implement three steps to restore damaged credibility Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Influence: Credibility--Maximizing Core Influence
Delivered Online On Demand20 minutes
£34.95

Educators matching "Influence"

Show all 6
Cabe

cabe

Northampton

The role of CABE’s Presidential Team and Board is to set out the strategic objectives and aims of the Association and to ensure their delivery. All representatives on the board are members of CABE are nominated to the position by Chartered Members. They represent a mixture of views from different specialities and areas across the industry making sure there is a variety of perspectives to help shape CABE’s unifying voice. CABE Patron Lord John Lytton BSc FCABE (Hon) IRRV FRICS In his role as patron of CABE, Lord Lytton acts as an influential figurehead, creating valuable partnerships with organisations across the globe through his extensive network of industry and Governmental contacts and assisting the Association in raising its profile and influence within the building and construction industry. Lord Lytton is a leading chartered surveyor and an active contributor to the House of Lords. He is chairman of the boundaries and party walls professional panel of the Royal Institution of Chartered Surveyors and a Vice Chairman of the All Party Parliamentary Group for Excellence in the Built Environment as well as being newly appointed to the House of Lords Information Committee. He has been an Honorary Fellow of ABE since 1997, and CABE since its formation in 2014. Presidential Team Joseph Birt PCABE FCABE – President Joseph Birt worked for 22 years within Local Authority Building Control in various posts; the latter 12 years as Specialist Support Officer for a Cluster of Councils, which included responsibility for advising on fire safety aspects of the Building Regulations. He was, for ten years, a Director of the William Keown Charitable Trust, which champions equality in the built environment and celebrates the achievements of people with disabilities. He has been elected twice as Chairman of the Northern Ireland Fire Safety Panel. By Ministerial Appointment he served two terms on the Northern Ireland’s Building Regulations Advisory Committee (BRAC) where he contributed to the development of the current Northern Ireland Building Regulations. He has also served two terms on the Department of Communities, Historic Buildings Council. Joseph is a Chartered Building Engineer, who continues to be active within his local CABE Region; currently Treasurer and past Chairman of the CABE Northern Ireland Region’. He is now the Technical Director of FRSNI Ltd. Richard Smith VPCABE FCABE – Vice-President Richard Smith commenced his employment as a YTS Trainee in Building Control back in 1989 and has progressed his career to become the Head of Standards and Innovation and Research at NHBC where he oversees the delivery and implementation of NHBC's Technical Standards, Technical policy, Acceptance of innovative and non-traditional construction methods and leads the NHBC Foundation. Richard is also a member of The Building Regulations Advisory Committee and support a number of Sub Committees including new building broadband connectivity, Part M Working Group and Building Act 1984 working group. Richard Flynn CEng CEnv CWEM VPCABE FCABE – Vice-President Richard is an independent private practitioner trading as Flynn & Shaw, Chartered Building Engineers. As well as being a Chartered Building Engineer, he is a Chartered Engineer, Chartered Environmentalist, Chartered Water and Environment Manager, Registered Building Surveyor and Certified Site Assessor. Richard is a recognised expert in the area of onsite wastewater treatment and provides a complete site suitability assessment, treatment system design, and certification of installation for onsite wastewater treatment systems throughout Ireland. Richard has been Chair of the CABE Membership and Professional Standards Committee (MPSC) since its inception in 2019 as well as member of the Southern Ireland Region committee of CABE. Stewart C McArthur BSc (Hons) PPCABE FCABE RICS Dip BC – Past President Stewart has 30 years’ experience in the house building industry. He has a degree in Fire Risk Engineering from Glasgow Caledonian University. During his studies he also attended seminars at Maryland University and had the privilege of being tutored by some of the most widely respected experts in the fire engineering sector. Stewart began his career in building standards before moving into the warranty sector. He also has recent experience as a site manager. This broad experience has given him a greater understanding of the house building industry from all perspectives. He has been a member of CABE since 2001 and has played an active part in the regional committee for the past ten years. CABE Board Daniel Fordham FCABERussell Urwin FCABETony Harvey-Soanes FCABEPaul Grinyer FCABEDavid Courtney CEnv FCABE Lindsay Richards BSc MBA MCABE Chartered Building EngineerZoe Cox FCABEMishka Scott MCABE Chartered Building EngineerDavid Kitcatt FCABEIsacc Sunder Packianathan FCABE Executive Team Dr Gavin Dunn BSc (Hons) MSc PhD FCABE – Chief Executive Originally trained as an architect, Gavin initially practised in North America with a large construction engineering firm before returning to the UK to specialise in the energy and environmental performance of buildings in 1998. Gavin advanced this specialism through positions at the Welsh School of Architecture, and Elmhurst Energy, where he helped develop some of Europe’s leading building energy certification and labelling systems. In 2013 Gavin was appointed Director of Building Performance at the Building Research Establishment (BRE) where he was responsible for a portfolio of BRE's globally leading services including BREEAM and CEEQUAL the world’s foremost environmental assessment methods for the built environment. In 2018, Gavin was appointed as Chief Executive of CABE where he works to help enable a more professional construction sector that works to create better, safer and more sustainable buildings that enhance people’s lives. Gavin was a member of the Building Regulations Advisory Committee (BRAC) of the UK Government from 2015 to 2022 where he served as Chairman of the Future Homes Standard Working Group. Jackie Macaulay – Chief Operating Officer Jackie is responsible for all aspects of the organisations operations and internal processing. Her remit includes compliance, legal services, HR, OD & change management, IT, facilities, PR & communications, membership processing and deputising for the CEO in his absence. Her experience spans a range of manufacturing, construction and not-for-profit organisations with her first Director position as HR Director for Electrolux in 2004. Jackie has worked across the UK, Ireland and internationally across Europe and Asia managing diverse and multi-disciplined teams. She brings to CABE the senior expertise that will develop the organisation as it moves forward with its modernisation and development strategy. Richard Harral BA BArch FCABE RIBA – Technical Director Richard Harral is the Technical Director for CABE. He has previously worked as an architect in both public and private sector practice, and as a policy official in the Building Regulations Division of MHCLG between 2007 and 2014 where he oversaw introduction of policies on accessible housing, security standards, broadband and the national space standard for new homes. He was subsequently Head of Technical Policy in the period 2014-2017. He currently sits on the CIC Competence Steering Group, and chairs a number of competence working groups including on Designer and Architect Competence. He was Technical author for Flex 8670, the recently published British Standard on Competence for building safety in Built environment industries. Alison Duckles CBE – Professional Development Director Alison has worked in the Construction sector for over 24 years, predominantly with Laing O’Rourke. She previously held roles with the Chartered Institution of Waste Management and Eastern Group plc in the power sector. Predominantly focused on learning and development while driving competence, professional standards, and futures skills requirement; Alison worked extensively on the creation of new construction apprenticeships, engaging employers, providers, sector bodies and Government. In her role with CABE Alison is responsible for continuing to strengthen partnerships with academic institutions, provide members with quality training and CPD opportunities and Support the Association’s ambition to drive competency and professional responsibility in the construction sector. CABE Staff Membership Services Team – membership@cbuilde.com Our friendly, experienced membership team is always on hand to offer the best possible advice on becoming a member of CABE, advising you on the best route to membership and helping you to progress through our grades as your career develops. Amy Chatfield – Membership Services Manager Amy leads the Membership Team, which is responsible for all membership processing, professional interviews for CABE Chartered Membership and registrations for both the Engineering Council and Society for the Environment. With a strong background in customer service, Amy joined CABE in 2015. She has held a variety of positions, including roles in the Publications Team – working on the building engineer journal – and the Events & Marketing Team. After building extensive knowledge of the membership journey, she moved into the Membership Team in 2018; since then, she has worked continuously to improve processes, ensuring that the Association provides excellent customer service to all new and existing members. Alongside her role as Membership Services Manager, Amy is a trained Mental Health First Aider (MHFA), providing wellbeing support for her colleagues. Sabrina Miah Professional Review Co-ordinator Tara Talley Membership Services Co-ordinatorJoshua Law Membership Services Administrator Communications Team – info@cbuilde.com The Communications team deliver vital resources, news, and information to our membership, keeping them up-to-date with industry changes, standards, and opinions. This is done through direct contact with our membership, delivering our monthly journal, BuildingEngineer . Laura Richardson - Head of Communications Laura has been with CABE since 2018 when she joined as PR and Communication manager. She is responsible for implementing the communications strategy across the Association’s communication streams including PR, Marketing, and Digital Infrastructure functions. She joined CABE from Booker, where she gained experience in website marketing and design. Along with her previous experience working in publications and marketing roles in the construction industry she brings a lot of skills and strengths to the team. Maya Bullock Communications & Digital Designer Abigail Crook Communications Administrator Professional Development Team – training@cbuilde.com CABE provides a range of services to our members and the wider industry to assist in the expansion of knowledge in respect of the built environment. Our Professional Development Team facilitate this by ensuring opportunities such as our suite of regional conferences, annual conference & exhibition, training courses, local/regional CPD and our 12 UK & ROI regions run smoothly and offer the highest possible quality in their delivery. Kirri Porter-White - Competency & Learning Lead Kirri has been with the association since 2015, working initially within the Regional Services and Events team to provide support for the regional committees over CABE’s 12 regions in the UK and Ireland, as well as our international Chapters. Kirri is responsible for the development and deployment of CABE’s training and learning infrastructure, focusing on both technical competency and wellbeing within the construction industry. Kirri’s team also work with the Professional Development Director on academic accreditation and relationships with universities. Rosemary Brewill Regional Services Co-ordinatorShaneka Foster Professional Development Administrator Operations Team – info@cbuilde.com The Operations Team are involved in the day-to-day activities of the Association, to ensure the smooth running of all CABE’s activities, including Finance, IT, Legal and Facilities. Carl Pearson - Head of Legal and Governance Services Carl has worked both private practice and in-house roles, within the sectors of welfare law, housing law, debt law, consumer law, compliance law, and commercial law. Joining CABE in 2018 from Dixons Carphone, Carl is responsible for providing the Association with internal legal advice on its business practices, activities and contractual relationships, development and review of various internal policies and procedures and day-to-day management of disciplinary and complaints investigations. Jacky Lonsdale - Head of Finance Jacky joined CABE in November 2021 and brings a wealth of experience having worked for a number of both large corporate companies and smaller businesses including JVC, Total Oil Marine, Bosch Security Systems and Vinci Construction. Before joining CABE she worked for the Auto-Cycle Union, a motorcycle membership organisation. As Head of Finance Jacky is responsible for the delivery of financial information to the management team. Finance encompasses all areas of accounting processes, monthly management accounts, forecasts, annual budgets and financial statements. It also covers all aspects of audit liaison and statutory return requirements. Jacky’s mission is to ensure financial reporting is accurate, concise and on time. Helena Wootton Reception and Office ManagerAlison Lodge Executive AssistantCharlotte Taylor Finance Assistant Hong Kong Office – info@cbuilde.com Vivian Sie BA (Hons) MA MSc - General Manager Vivian is the General Manager of CABE Hong Kong Chapter responsible for daily operation, enhancing communication with members and working partners, upholding the reputation of one of the international recognised associations in Hong Kong and beyond.Before joining CABE, Vivian had experience in the areas of corporate governance and public sector management where she was instrumental in providing efficient secretarial support to a local leading professional institute and a regulatory body. Her remit included membership processing and benefits, media relations, disciplinary proceedings, set-up of Biennale Foundation and Beijing Representative Office, key event planning and execution. After graduating with BA honours in translation, Vivian obtained a distinction in the Master of Arts in International Communication from the Macquarie University, Australia. She has a Master of Science in Public Sector Management. Mable Hung Administrator