MHFA England Mental Health First Aid

Frequently Asked Questions

• What is a Mental Health First Aid course?

   Mental Health First Aider (MHFAider) courses are designed for everyone.

  Through this course we take people on a journey to understand what mental health is. We discuss how we all have mental health, like physical health, and we teach people to look after their own and others’ wellbeing.

  MHFAider courses:

  • Encourage people to challenge the language we use around mental health
  • Explore our different frames of reference and the stigma attached to mental health
  • Help people to understand what good mental health looks like
  • Explore the factors that can have an impact on our mental health
  • Look at how to support yourself and others with self-care, giving the skills to influence your own mental health and help prevent mental ill health
  • Teach how to intervene (including in a crisis), reassure and signpost to further support
  • Teach about diagnosable mental health conditions, what unwell looks like and how to spot these signs in yourself and others
  • Talk about what to do if you think someone is unwell and the steps to take for early intervention
  • Talk about recovery from mental illness and looking forward

  For more detail on what you learn on the different MHFA England courses, contact us at Mindmaps Wellbeing. 

• Who is it for?

  MHFA England courses are for everyone*! 

  The courses are designed so that you don’t need existing knowledge of mental health, just like you don’t need a medical background to take a first aid course. 

  We would recommend MHFA England training for anyone – just as it’s a good idea for people to have basic knowledge of physical first aid. Here are just some of the people who benefit from MHFA England skills:

  • Line managers
  • HR professionals
  • Social care professionals
  • Teachers
  • Parents
  • Foster parents
  • First responders
  • Staff nurses
  • Local authorities
  • Friends and family
  • People with lived experience of mental ill health

  *To attend this course, learners are required to be 16+ years

• Does MHFA England training work? What evidence is there?

  We believe MHFA England training works as one part of a joined up mental wellbeing strategy. Each of MHFA England courses are based on research and developed by mental health experts alongside people with lived experience of mental ill health. 

  Research and evaluation has repeatedly demonstrated the effectiveness of MHFA training in England and worldwide. To learn more, contact us, and we can provide you with reports and case studies.  

• How do I change or cancel my booking?

  Contact us at info@mindmapswellbeing.com or call the office, we'll assist you to change your course date. For cancellations email info@mindmapswellbeing.com as soon as possible, cancellation fee may be applicable if delayed. 

• I want to make a booking but need an invoice

  To complete a booking, you can email us with the following details for each learner;

  Course	First name	Last name	email	phone	postal address	Date of course

   Call us on +44 1803 523 660

  Complete form on our website

• How much is a mental health first aid course?

  The MHFA England RRP starts is £325pp, our fee is £300pp.

  Discounts available for closed groups or with our advance delegate plan, you can benefit from group discounts with the flexibility of using individual's choosing dates from open dates. Contact us at info@mindmapswellebing.com for more information.

• What are the timings of the mental health first aid course

  The course timings are 9:30-17:00 both days, with regular breaks throughout. 

  Typically, lunch breaks are 13:00-13:30 each day.  

• Can I attend an in-person course?

  Our advertised open courses are delivered through our online learning platform, MINDWELL Companion (powered by Enabley). Unless otherwise stated on the booking list. 

  We offer in-person training for closed groups of 8+ learners (minimum group fee is for up to 10 learners). In addition to the course fee, will be the instructor(s) expenses.

• Do I have to attend the whole course?

  You need to complete all parts of the course to receive a certificate of attendance. All parts of the course are equally important to learn a safe grounding in Mental Health First Aider skills. Please let us know in advance if you are going to miss a small section due to a known trigger, or if you feel uncomfortable with a particular section of the content.

• I have accessibility needs, will these be accommodated on the course?

  We strive to create courses and resources that everyone can access. When you book onto a course, please include any accessibility requirements in the ‘Message’ section of the booking form and tell us what you need to access the course online (venue if applicable) and materials. Or email us at info@mindmapswellbeing.com

• Do I get a qualification at the end of the course/is it CPD verified?

  At the end of your course, you will get a certificate to say you are a: Mental Health First Aider provided by MHFA England on completion. 

  Looking to build your confidence as a Mental Health First Aider? Strengthen your skills with a RSPH Level 3 Award in Mental Health First Aid.

  MHFAiders who have completed the Mental Health First Aid England course are eligible to book now. You can log in to the Online Learning Hub here to access the MHFAider community area and register for the MHFAider qualification eAssessment.

• My certificate is wrong / lost can I get a new one?

  Certainly – just email us on info@mindmapswellbeing.com Let us know:

  • The date you took the course
  • What type of course it was (e.g. MHFAider, Refresher)
  • What needs to be corrected (if applicable)