259 Influence courses in Irlam delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators System engineers System integrators Overview By the end of the course, you should be able to meet the following objectives: Introduce troubleshooting principles and procedures Practice Linux commands that aid in the troubleshooting process Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment Explain the purpose of key vSphere log files Monitor and optimize compute, network, and storage performance on ESXi hosts Monitor and optimize vCenter Server performance Identify networking problems based on reported symptoms, validate and troubleshoot the reported problem, identify the root cause and implement the appropriate resolution Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem Troubleshoot vSphere cluster failure scenarios and analyze possible causes Diagnose common VMware vSphere High Availability problems and provide solutions Identify and validate VMware ESXi™ host and VMware vCenter Server problems, analyze failure scenarios, and select the correct resolution Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems Troubleshoot performance problems with vSphere components This five-day, accelerated, hands-on training course is a blend of the VMware vSphere: Optimize and Scale and VMware vSphere: Troubleshooting courses. This Fast Track course includes topics from each of these advanced courses to equip experienced VMware administrators with the knowledge and skills to effectively optimize and troubleshoot vSphere at an expert level. Course Introduction Introductions and course logistics Course objectives Introduction to Troubleshooting Define the scope of troubleshooting Use a structured approach to solve configuration and operational problems Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency Troubleshooting Tools Use command-line tools (such as Linux commands, vSphere CLI, ESXCLI) to identify and troubleshoot vSphere problems Identify important vSphere log files and interpret the log file contents Network Optimization Explain performance features of network adapters Explain the performance features of vSphere networking Use esxtop to monitor key network performance metrics Troubleshooting Virtual Networking Analyze and resolve standard switch and distributed switch problems Analyze virtual machine connectivity problems and fix them Examine common management network connectivity problems and restore configurations Storage Optimization Describe storage queue types and other factors that affect storage performance Use esxtop to monitor key storage performance metrics Troubleshooting Storage Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere© VMFS) connectivity and configuration problems Analyze and resolve common VM snapshot problems Identify multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) events and resolve these problems CPU Optimization Explain the CPU scheduler operation and other features that affect CPU performance Explain NUMA and vNUMA support Use esxtop to monitor key CPU performance metrics Memory Optimization Explain ballooning, memory compression, and host-swapping techniques for memory reclamation when memory is overcommitted Use esxtop to monitor key memory performance metrics Troubleshooting vSphere Clusters Identify and recover from problems related to vSphere HA Analyze and resolve VMware vSphere© vMotion© configuration and operational problems Analyze and resolve common VMware vSphere© Distributed Resource Scheduler? problems Troubleshooting Virtual Machines Identify possible causes and resolve virtual machine power-on problems Troubleshoot virtual machine connection state problems Resolve problems seen during VMware Tools? installations vCenter Server Performance Optimization Describe the factors that influence vCenter Server performance Use VMware vCenter© Server Appliance? tools to monitor resource use Troubleshooting vCenter Server and ESXi Analyze and fix problems with vCenter Server services Analyze and fix vCenter Server database problems Examine ESXi host and vCenter Server failure scenarios and resolve the problems

Duration 5 Days 30 CPD hours This course is intended for Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects. Overview Upon successful completion of this course, students will be able to: Identify the fundamentals of project management. Perform the pre-project setup. Initiate a project. Plan project strategies. Develop project schedules. Plan project staffing, communication, and quality. Plan project risk management. Plan project costs. Plan project procurements. Plan for change management and transitions. Manage project execution. Manage project procurement. Control project performance. Monitor and control the triple constraints. Monitor project risks and procurements. Perform the project closure processes. In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project. 1 - Exploring Project Management Fundamentals Examine the Basics of Project Management Describe the Project Life Cycle Examine Organizational Influences on Project Management 2 - Performing the Pre-Project Setup Create a Project Concept Definition Statement Examine Project Selection Determine Strategic and Operational Relevance Perform Project Feasibility Determine Technical Requirements 3 - Initiating a Project Prepare a Project Statement of Work Create a Project Charter Identify Project Stakeholders 4 - Planning Project Strategy Identify Elements of the Project Management Plan and Subsidiary Plans Determine Stakeholder Needs Create a Scope Statement Develop a Work Breakdown Structure 5 - Developing the Project Schedule Create an Activity List Create a Project Schedule Network Diagram Identify Resources Estimate Time Develop a Project Schedule Identify the Critical Path Optimize the Project Schedule Create a Schedule Baseline 6 - Planning Human Resources, Communication, and Quality Create a Human Resource Plan Create a Communications Management Plan Create a Quality Management Plan 7 - Planning Project Risk Management Examine a Risk Management Plan Identify Project Risks and Triggers Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Develop a Risk Response Plan 8 - Planning Project Costs Estimate Project Costs Estimate the Cost Baseline Reconcile Funding and Costs 9 - Planning Project Procurements Plan Project Procurements Prepare a Procurement Statement of Work Prepare a Procurement Document 10 - Planning for Change Management and Transitions Develop an Integrated Change Control System Develop a Transition Plan 11 - Managing Project Execution Direct Project Execution Execute a Quality Assurance Plan Assemble a Project Team Develop a Project Team Manage a Project Team Distribute Project Information Manage Stakeholder Relationships and Expectations 12 - Managing Project Procurement Obtain Responses from Sellers Determine Project Sellers 13 - Control Project Performance Monitor and Control Project Work Manage Project Changes Report on Project Performance 14 - Monitor and Control the Triple Constraints Control Project Scope Control Project Schedule Control Project Costs Manage Project Quality 15 - Monitoring Project Risks and Procurements Control Project Risks Managing Vendors and Procurements 16 - Performing the Project Closure Processes Deliver the Final Product Close Project Procurements Conduct a Closeout Meeting Close a Project Additional course details: Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators, system engineers, and system integrators Overview By the end of the course, you should be able to meet the following objectives: Configure and manage vSphere networking and storage for a large and sophisticated enterprise Use VMware vSphere Client™ to manage certificates Use Identity Federation to configure VMware vCenter Server to use external identity sources Use VMware vSphere Trust Authority™ to secure the infrastructure for encrypted VMs Use host profiles to manage VMware ESXi™ host compliance Create and manage a content library for deploying virtual machines Manage VM resource usage with resource pools Monitor and analyze key performance indicators for compute, storage, and networking resources for ESXi hosts Optimize the performance in the vSphere environment, including vCenter Server This five-day course teaches you advanced skills for configuring and maintaining a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you configure and optimize the VMware vSphere© 7 features that build a foundation for a truly scalable infrastructure, and you discuss when and where these features have the greatest effect. Attend this course to deepen your understanding of vSphere and learn how its advanced features and controls can benefit your organization. As an exclusive benefit, those who participate in this course will receive additional premium recorded lecture material on vSphere security. Course Introduction Introductions and course logistics Course objectives Network Scalability Configure and manage vSphere distributed switches Describe how VMware vSphere© Network I/O Control enhances performance Explain distributed switch features such as port mirroring and NetFlow Storage Scalability Explain why VMware vSphere© VMFS is a high-performance, scalable file system Explain VMware vSphere© Storage APIs - Array Integration, VMware vSphere© API for Storage Awareness?, and vSphere APIs for I/O filtering Configure and assign virtual machine storage policies Create VMware vSAN? storage policies Recognize components of the VMware vSphere© Virtual Volumes? architecture Configure VMware vSphere© Storage DRS? and VMware vSphere© Storage I/O Control Host and Management Scalability Use the vSphere Client to manage vSphere certificates Describe identity federation and recognize its use cases Configure identity federation to allow vCenter Server to use external identity provider Describe the benefits and use cases of vSphere Trust Authority Configure vSphere Trust Authority Use host profiles to manage ESXi configuration compliance Create a local content library and subscribe to a published content library Deploy VMs from a content library Create and manage resource pools in a cluster Describe how scalable shares work CPU Optimization Explain the CPU scheduler operation and other features that affect CPU performance Explain NUMA and vNUMA support Use esxtop to monitor key CPU performance metrics Memory Optimization Explain ballooning, memory compression, transparent page sharing, and host-swapping techniques for memory reclamation when memory is overcommitted Use esxtop to monitor key memory performance metrics Storage Optimization Describe storage queue types and other factors that affect storage performance Discuss vSphere support for NVMe and iSER technologies Use esxtop to monitor key storage performance metrics Network Optimization Explain performance features of network adapters Explain the performance features of vSphere networking Use esxtop to monitor key network performance metrics vCenter Server Performance Optimization Describe the factors that influence vCenter Server performance Use VMware vCenter© Server Appliance? tools to monitor resource use Supplemental Content Appendix A: vSphere Auto Deploy Explain the purpose of VMware vSphere© ESXi ? Image Builder CLI Explain the purpose of VMware vSphere© Auto Deploy? Describe how an autodeployed ESXi host boots Configure a vSphere Auto Deploy environment Appendix B: vSphere Security Configure ESXi Host Access and Authentication Recognize strategies for securing vSphere components, such as vCenter Server, ESXi hosts, and virtual machines Describe vSphere support for security standards and protocols Describe virtual machine security features Describe the components of a VM encryption architecture Create, manage, and migrate encrypted VMs Encrypt core dumps List VM encryption events and alarms

Duration 2 Days 12 CPD hours This course is intended for Experienced system administrators, system engineers, and system integrators. Overview Configure and manage VMware ESXi? networking and storage for a large and sophisticated enterprise Use VMware vSphere© Client?, VMware vSphere© Web Client, and VMware vSphere© ESXi? Shell to manage vSphere Use VMware vSphere© Auto Deploy? and host profiles to provision ESXi hosts Optimize the performance of all vSphere components Use VMware vRealize© Log Insight? to monitor system logs Deploy VMware vCenter© Server Appliance? to be highly available and optimized for performance Migrate a Windows vCenter Server system to vCenter Server Appliance 6.5 Harden the vSphere environment against security threats Encrypt virtual machines for additional security This advanced course provides students with advanced knowledge of configuring and operating a highly available and scalable virtual infrastructure. Course Introduction Introductions and course logistics Course objectives Identify additional resources for after this course Identify other VMware Education offerings Describe the user interfaces available in vSphere 6.5 Network Scalability Configure and manage vSphere distributed switches Explain distributed switch features such as port mirroring, LACP, QoS tagging, and NetFlow Storage Scalability Explain VMware vSphere© Storage APIs - Array Integration and VMware vSphere© API for Storage Awareness? Configure and assign virtual machine storage policies Configure VMware vSphere© Storage DRS? and VMware vSphere© Storage I/O Control Create and use virtual volumes in vSphere Host and Management Scalability Explain the uses of VMware vCenter© Converter? Define and use content libraries Describe and use host profiles Describe and use VMware vSphere© ESXi? Image Builder CLI and vSphere Auto Deploy CPU Optimization Explain the CPU scheduler operation, NUMA support, and other features that affect CPU performance Use esxtop to monitor key CPU performance metrics Memory Optimization Explain ballooning, memory compression, and host-swapping techniques for memory reclamation when memory is overcommitted Use esxtop to monitor key memory performance metrics Storage Optimization Describe storage queue types and other factors that affect storage performance Use esxtop to monitor key storage performance metrics 8 Network Optimization Network Optimization Explain the performance features of network adapters Explain the performance features of vSphere networking Use esxtop to monitor key network performance metrics Analyzing vSphere Explain how Proactive DRS enhances virtual machine availability Use vRealize Log Insight to identify and troubleshoot issues vCenter Server Availability and Performance Describe the high availability options for vCenter Server and VMware Platform Services Controller? Describe and use VMware vCenter Server© High Availability Identify the factors that influence vCenter Server performance Migrate a Windows vCenter Server 5.5 system to vCenter Server Appliance 6.5 vSphere Security Configure ESXi host access and authorization Secure ESXi, vCenter Server, and virtual machines Use VMware Certificate Authority to configure vSphere certificate management Configure vSphere to encrypt virtual machines, core dumps Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSphere 6.5 Optimize and Upgrade training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSphere 6.5 Optimize and Upgrade course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Examine components, protocols, and variables that influence selection of the design and sizing of a PCCE deployment Identify concepts necessary to create CCE system design specifications and deployment plans Configure an advanced VXML application implementing DB lookup functionality and digit collection; use Call Studio and CCE Scripting tools to present call data collected from the caller to the gent desktop Discover how to install CCE software Administer CA signed security certificates to support the successful addition of a PCCE site Identify the tasks associated with adding Remote Site functionality to the PCCE environment Discuss integration of the CUIC, LiveData, and Finesse reporting environments Configure the PCCE Dial Plan end-to-end, incorporating the use of Cisco Unified Border Element (CUBE), Cisco Unified SIP Proxy (CUSP), Cisco Virtualized Voice Browsers (VVBs), Voice XML (VXML) Gateways (GW), and Significant Digits Examine concepts necessary to create CCE system design specifications and deployment plans Create a series of routing scripts using PCCE Configure Single sign-on for Unified CCE The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2?3 solution support. The focus is on Day 1 support for a new CCE deployment. Planning a Cisco Packaged Contact Center Enterprise Deployment Packaged CCE Component Overview Call Flows Review Staging a Packaged CCE Deployment PCCE Deployment Planning and System Design Specification Software Compatibility and OS Requirements Preparing CCE Software for Installation General Considerations and System Requirements Active Directory Considerations Administering Security Certificates Security Certificate Overview Install and Configure Certificate Authority Introducing the Packaged CCE Integration Wizard PCCE Inventory and Service Accounts Run the PCCE Wizard Adding a Site to Packaged CCE Adding a Site to Packaged CCE PCCE Remote Site Overview Remote Site Security Certificate Considerations Integrating Cisco Unified Intelligence Center, LiveData, and Finesse Compare Real Time vs. Live Data Complete Cisco Unified Intelligence Center Integration Personalizing the Packaged CCE Dial Plan CCE Dial Plan Components Ingress Gateway and Cisco Unified Border Element Dial Plans Configuring to Validate Deployment Configuring to Validate Deployment Confirm Configuration Readiness Cisco Unified Communications Manager Administration Scripting for Packaged Contact Center Enterprise Configure Script Editor Use Microapps Configuring Single Sign-On SSO Overview Configure SSO Prerequisites Additional course details: Nexus Humans Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Participants gain a foundational understanding of the UX design process, tools and techniques through an engaging mix of theory and practical application exercises.

A professional for direct customer support within all sectors and organisation types.

Duration 3 Days 18 CPD hours This course is intended for This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery. Overview By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation This course takes you on a digital strategy journey. Its iterative, eight-step model moves from ?vision? through to ?actions? and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. This class includes an exam voucher. Prerequisites Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. 1 - ITIL GUIDING PRINCIPLES TO ALL ASPECTS OF DIGITAL AND IT STRATEGY Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep It Simple and Practical Optimise and Automate 2 - LEVERAGE DIGITAL STRATEGY TO REACT TO DIGITAL DISRUPTION Digital Technology Digital Business Digital Organisation Digitisation Digital Transformation Business Strategy and Business Models Digital and IT Strategy Products Services Relationship Between Digital, IT Strategy and Components of ITIL SVS. 3 - RELATIONSHIP BETWEEN CONCEPTS OF DIGITAL AND IT STRATEGY, SERVICE VALUE SYSTEM AND SERVICE VALUE CHAIN Environmental Analysis External Analysis: PESTLE Internal Analysis: Four Dimensions of Service Management 4 - HOW AN ORGANISATION USES DIGITAL AND IT STRATEGY TO REMAIN VIABLE IN ENVIRONMENTS How an Organisation?s Viability is Related to Agile, Resilient, Lean, Continuous and Co-Creational it is How to Analyse the VUCA Factors and Address them in a Digital and IT Strategy Organisation?s Position in a Particular Market or Industry Digital Positioning Tool to Determine Appropriate Position for a Digital Organization 5 - EXPLAIN AND COMPARE THREE LEVELS OF DIGITAL DISRUPTION Ecosystem Industry/Market Organisational Influenced factors Achieving Customer/Market Relevance Achieving Operational Excellence Internal and External Focus Balanced Approach 6 - STRATEGIC APPROACHES BY DIGITAL AND IT TO ACHIEVE CUSTOMER/MARKET RELEVANCE AND OPERATIONAL EXCELLENCE How to Apply Approaches to Achieve Customer/Market Relevance Customer Journeys Omnichannel Delivery and Support Context-Sensitive Delivery and Support Customer Analytics Customer Feedback and 360ø Approaches How to Achieve Operational Excellence in the Four Dimensions of Service Management Understand the Financial Aspects of Digital and IT Strategy in Terms of the Following Financial Policies Portfolio Optimization Funding Projects, Products and Services Balancing Cost of Innovation and Operation Charging Models Assess Strategic Approaches for Digital Organizations 7 - RISKS AND OPPORTUNITIES OF DIGITAL AND IT STRATEGY Concept of Risk Management in the Context of a Digital Organisation Context of Digital and IT Strategy Identify Risk Assess Risk Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk Explain the Concept of Innovation, Including its Key Elements and Techniques Apply Techniques to Develop and Maintain a Culture of Innovation 8 - STEPS AND TECHNIQUES INVOLVED IN DEFINING AND ADVOCATING FOR DIGITAL AND IT STRATEGY How to Use Digital Readiness Assessment to Perform Gap Analysis Between an Organisation?s Current and Desired Positions Approaches for Scraping Data from Dynamic Websites How to Define and Communicate a Vision and a Strategy How to Use Business Cases to Advocate for a Digital and IT Strategy 9 - IMPLEMENTATION OF A DIGITAL AND IT STRATEGY How to Define Operating Models for Digital Organisations Major Skills Required of Leaders in Digital Organisation Apply Approaches to Strategy Coordination and Implementation: Large-Scale Transformation Incremental Transformation Mergers and Acquisitions Individual Changes Approaches to POMs (Parallel Operating Models) How to Assess Success of a Digital and IT Strategy Typical Activities of a Digital Transformation Programme

Getting Started The MSc Project Management programme is designed to show people from any discipline or degree how to manage projects. This program aims to identify, develop and perform essential skills and techniques needed for expertise in Project Management. The programme focuses on enhancing graduate and practicing engineers' knowledge and skills in relevant management skills, principles, and procedures. This course equips students with the skills and knowledge necessary to contribute to project management research significantly. The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Business Strategy, awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the MSc Project Management Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements A bachelor's degree Applicant without a bachelor's degree but holding significant managerial experience will be considered for entry on a case-by-case basis. Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - Qualifi Level 7 Diploma in Business Strategy Programme Structure Mandatory Units Unit 703: Strategic Marketing Unit code: M/506/9074 TQT :150 Credit :15 This unit will explore the fundamental models, techniques, and theories that form the marketing foundation and can contribute to achieving strategic objectives. Additionally, it will impart learners with a critical comprehension of the marketing function within intricate organizations. Unit 704: Finance for Managers Unit code: D/506/9071 TQT :150 Credit :15 The focus of this unit is to assist learners in comprehending and effectively utilizing financial information and data. This unit holds significance for learners as it underpins informed decision-making. Unit 705: Strategic Direction Unit code: D/506/9068 TQT :150 Credit :15 This unit will delve into an organization's strategic aims and objectives, emphasizing their importance in establishing direction and gauging success and progress. Furthermore, the unit will examine how various strategic options may prompt the organization to alter its course. Unit 706: Strategic Planning Unit code: Y/506/9070 TQT :150 Credit :15 This unit focuses on the importance of the strategic planning process in crafting suitable strategies and creating a plan that garners support from stakeholders and other organizational leaders. Additionally, the unit addresses the critical evaluation of the program and its subsequent success. Unit 707: Creative and Innovative Management Unit code: H/618/0795 TQT :150 Credit :15 This unit equips the learner with the knowledge to acknowledge the significance of creative and innovative management concepts for organizations, as well as the skills to put this understanding into practice effectively. Unit 708: Managing Corporate Responsibility in the Wider Business Environment Unit code: K/618/0796 TQT :100 Credit :10 This unit offers the learner insight into how legislation and global integration impact the decisions, policies, processes, and activities carried out by organizations. Specialism Units GENERAL MANAGEMENT SPECIALISM Unit 701: Research Method Unit code: Y/506/9133 TQT :200 Credit :20 The objective of this unit is to enhance the learner's knowledge and comprehension of academic practices and research methodologies. It employs a problem-based learning approach to cultivate practical proficiency in areas relevant to educational practice and research within business and management. Unit 702: Development as a Strategic Manager Unit code: J/506/9064 TQT :150 Credit :15 This unit seeks to foster organizational and self-awareness in learners. It establishes the groundwork for a self-critical and reflective approach to personal development, which is crucial for learners operating at a strategic level. Additionally, it considers broader organizational and environmental factors, recognizing their role as contributors to the overall strategic success of both the individual and the organization.   HUMAN RESOURCES MANAGEMENT SPECIALISM Unit 709: Contemporary Human Resource Management Unit code: Y/615/3304 TQT :100 Credit :10 The objective of this unit is to empower learners with the capacity to comprehend and assess the influence of internal and external environmental factors on organizational strategy and people management. Additionally, it aims to enable the learner to analyze various organizational contexts and devise strategies to address these ecological forces while recognizing the role of HR professionals in contributing to this process. Unit 710: Resourcing, Talent Management and Development Unit code: K/615/3307 TQT :150 Credit :15 This unit aims to cultivate proficiency in comprehending and analyzing employment markets and demographic trends to devise and execute effective, ethical, and fitting strategies for resourcing, retention, talent management, and development. Additionally, it will explore the potential and constraints of learning and talent development policies and procedures in shaping and attaining objectives at the national, organizational, group, and individual levels. Learners will evaluate the pivotal role of HRM professionals in formulating, implementing, and assessing strategic planning pertinent to employee resourcing, talent management, and development. Unit 711: Performance Management Unit code: M/615/3308 TQT :100 Credit :10 The objective of this unit is to empower learners with the knowledge to grasp the key factors that impact employee performance across all levels within an organisation and how these factors can be effectively managed. Additionally, it aims to equip learners with the understanding to create and execute suitable HR practices and strategies aligned with Performance Management.   FINANCE SPECIALISM Unit 712: Business Finance Unit code: R/618/8634 TQT :100 Credit :10 This unit seeks to enhance students' knowledge and comprehension of management accounting techniques tailored for small businesses. It also introduces students to applying management accounting information in effectively managing small companies through planning, organizing, executing, and controlling activities. Unit 713: International Financial Management Unit code: Y/618/8635 TQT :150 Credit :15 This module fosters students' comprehension and expertise in investments beyond national boundaries. It delves into matters that transcend domestic economies, encompassing the handling of foreign currencies and addressing international economic and cultural disparities. As a result, this module provides students with the skills needed to navigate the intricate realm of international finance. Unit 709: Contemporary Human Resource Management Unit code: Y/615/3304 TQT :100 Credit :10 The objective of this unit is to empower learners with the capacity to comprehend and assess the influence of internal and external environmental factors on organizational strategy and people management. Additionally, it aims to enable the learner to analyze various organizational contexts and devise strategies to address these ecological forces while recognizing the role of HR professionals in contributing to this process.   MARKETING SPECIALISM Unit 714: Customer Growth Marketing Unit code: D/618/8636 TQT :100 Credit :10 The primary objective of this module is to conduct a critical examination of the tools and methods employed to achieve successful customer growth across various contexts. Through this, students will cultivate an essential grasp of the factors that shape consumer behaviour and assess relevant literature and theories elucidating consumer motivation and customer relationships. Additionally, students will be able to scrutinize an organization's marketing strategy and showcase the implementation of crucial concepts, elements, and tools within the business environment. Unit 715: Advanced Strategic Marketing Unit code: H/618/8637 TQT :150 Credit :15 The Marketing Strategy module builds upon the pre-existing knowledge that students and practitioners have regarding marketing principles. It aims to empower candidates to suggest strategic approaches to emerging market trends. It encourages them to contemplate the repercussions of marketing and its interplay with other facets of the organization. Unit 709: Contemporary Human Resource Management Unit code: Y/615/3304 TQT :100 Credit :10 The objective of this unit is to empower learners with the capacity to comprehend and assess the influence of internal and external environmental factors on organizational strategy and people management. Additionally, it aims to enable the learner to analyze various organizational contexts and devise strategies to address these ecological forces while recognizing the role of HR professionals in contributing to this process.   PROJECT MANAGEMENT SPECIALISM Unit 716: Planning, Controlling and Leading a Project Unit code: K/618/8638 TQT :150 Credit :15 This unit is designed to acquaint learners with the practical aspects of initiating and overseeing a project. Additionally, it will familiarize them with the unique challenges of project management in the global business landscape. The unit encourages critical thinking about project management, viewing it as a complex, process-driven cultural system that is continually evolving through the collaborative efforts of high-performing teams. With an increasing number of firms engaging in project development and management activities, acquiring a sound understanding of efficient project management becomes crucial. Learners will delve into the roles and responsibilities of project team members and examine various levels of management skills, placing special emphasis on success factors, monitoring, and control. Unit 717: Procurement Risk and Contract Management Unit code: M/618/8639 TQT :100 Credit :10 The objective of this unit is to empower students with a comprehensive understanding of the fundamental principles of procurement. It emphasizes the significance of recognizing and mitigating risks associated with procurement and contract management. Additionally, learners will cultivate a critical appreciation for the various legislative frameworks that play a crucial role in procurement and explore frameworks for assessing risks within the procurement context. Unit 718: Advanced Project and Logistics Management Unit code: H/618/8640 TQT :100 Credit :10 The goal of this unit is to enable the learner to grasp the concepts of portfolio management and its related characteristics. It will also delve into the significance of having a Project Management Office, exploring the stages of establishing an effective PMO. Additionally, learners will assess the supply chain ecosystem and evaluate IT frameworks suitable for managing the complexities of logistics and the supply chain.   Phase 2 - MSc Project Management Top-Up Programme Structure Project Management Systems Project Management Techniques Dissertation (Major Project)   Delivery Methods The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Business Strategy, awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MSc Project Management Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

By engaging in polymathic training on a daily basis, we change the structure (neuroplasticity) — the platform of the mind — to run new programs of increased levels of confidence, creativity and communication.