766 Inclusion courses in Cardiff delivered Online

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

Our Advanced Customer Service Training equips professionals with the essential skills to provide exceptional service in high-pressure and diverse environments. This course covers key areas like effective communication, conflict resolution, empathy, and the integration of diversity and inclusion. Participants will learn how to anticipate customer needs, manage expectations, and deliver consistent service excellence. By the end of the course, learners will be prepared to enhance customer satisfaction and foster lasting relationships, ensuring every interaction is impactful and effective.

Course Overview The Level 3 Diploma in Health and Social Care offers comprehensive training for individuals aspiring to enter or advance within the care sector. Covering key theoretical knowledge and ethical considerations, this course is designed to build a strong foundation in supporting individuals across a range of healthcare and social environments. Learners will explore communication strategies, legal responsibilities, safeguarding protocols, and the principles of equality and inclusion. With a structured and accessible approach, this diploma enhances understanding of professional roles and regulatory frameworks that guide care delivery. Upon completion, learners will be well-prepared to pursue career opportunities in residential care, community support, and related care settings, while also gaining recognition for further professional development. Course Description This diploma provides an in-depth exploration of essential concepts in health and social care, including the responsibilities of care professionals, ethical and legal frameworks, safeguarding practices, and promoting diversity and equality. Learners will develop a strong grasp of policies, risk management strategies, and standards of care, ensuring they can contribute effectively to the wellbeing and dignity of individuals in care settings. The course is structured to support both new entrants and current professionals seeking to refresh or formalise their knowledge. Each module is crafted to reflect current UK legislation and sector standards, with a focus on enhancing theoretical understanding and promoting high-quality care practices. By engaging with this course, learners will build confidence and capability to thrive in a range of care-related roles or progress to higher-level qualifications. Course Modules Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as a Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build knowledge and confidence in health and social care roles. Professionals aiming to advance in their careers within care, community or support services. Beginners with an interest in the health and social care industry. Those preparing to meet qualification requirements for future studies or roles. Career Path Health Care Assistant Social Care Support Worker Community Care Officer Residential Care Worker Welfare and Support Services Assistant Pathway to Level 4 and Level 5 qualifications in Care and Management

This course raises awareness of discrimination in and out of the workplace. The learner will be supported to understand forms of discrimination and how to respond to different types of discrimination.

Event Management: Event Management Course Online This Event Management: Event Management Course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this event management: event management field. The inclusion of a wide range of optional units allows the learner to tailor their qualification to their specific role as well as the needs of their employer. This Event Management: Event Management Course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. Main Course: Level 7 Diploma in Event Management Course Free Courses included with Event Management: Event Management Course: Along with Event Management Course you will get free Level 5 Diploma in Wedding Planner Along with Event Management Course you will get free Level 4 Time Management Along with Event Management Course you will get free Dealing with Difficult People Special Offers of this Event Management: Event Management Course This Event Management: Event Management Course includes a FREE PDF Certificate. Lifetime access to this Event Management: Event Management Course Instant access to this Event Management: Event Management Course 24/7 Support Available to this Event Management: Event Management Course [ Note: Free PDF certificate as soon as completing the Event Management: Event Management Course] Event Management: Event Management Course Online This Event Management: Event Management Course will help you enhance your event management: event management skills by covering fundamental to advanced topics. In this Event Management: Event Management Course, you will learn how to communicate with diverse clients and reply to their queries. You can also meet their demands at each stage of the planning and execution process due to our event management: event management training. In this Event Management: Event Management Course, you will learn how to execute and assist non-responsive victims. Event management: Event Management demonstrates how to fix common problems and perform basic maintenance. Participate in this Event Management: Event Management Course right now to get started on your success strategy! Event management: Event Management may assist you in learning how to locate and contract clients, charge for your services, advertise your abilities, and grow your firm. Who is this course for? Event Management: Event Management Course Online The Event Management: Event Management Course is ideal for: - People looking for a new job, Individuals interested in starting their own event-planning businesses, Event planners with no formal education or training, Requirements Event Management: Event Management Course Online To enrol in this Event Management: Event Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Event Management: Event Management Course. Be energetic and self-motivated to complete our Event Management: Event Management Course. Basic computer Skill is required to complete our Event Management: Event Management Course. If you want to enrol in our Event Management: Event Management Course, you must be at least 15 years old. Career path Event Management: Event Management Course Online Enrolling in this Event Management: Event Management Course could lead to the following job opportunities. Coordinator of Special Events, Manager of Events, Entrepreneur in Event Management: Event Management Course.

Event Management: Event Management Course Online This Event Management: Event Management Course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this event management: event management field. The inclusion of a wide range of optional units allows the learner to tailor their qualification to their specific role as well as the needs of their employer. This Event Management: Event Management Course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. Main Course: Level 7 Diploma in Event Management Course Free Courses included with Event Management: Event Management Course: Along with Event Management Course you will get free Level 5 Diploma in Wedding Planner Along with Event Management Course you will get free Level 4 Time Management Along with Event Management Course you will get free Dealing with Difficult People Special Offers of this Event Management: Event Management Course This Event Management: Event Management Course includes a FREE PDF Certificate. Lifetime access to this Event Management: Event Management Course Instant access to this Event Management: Event Management Course 24/7 Support Available to this Event Management: Event Management Course [ Note: Free PDF certificate as soon as completing the Event Management: Event Management Course] Event Management: Event Management Course Online This Event Management: Event Management Course will help you enhance your event management: event management skills by covering fundamental to advanced topics. In this Event Management: Event Management Course, you will learn how to communicate with diverse clients and reply to their queries. You can also meet their demands at each stage of the planning and execution process due to our event management: event management training. In this Event Management: Event Management Course, you will learn how to execute and assist non-responsive victims. Event management: Event Management demonstrates how to fix common problems and perform basic maintenance. Participate in this Event Management: Event Management Course right now to get started on your success strategy! Event management: Event Management may assist you in learning how to locate and contract clients, charge for your services, advertise your abilities, and grow your firm. Who is this course for? Event Management: Event Management Course Online The Event Management: Event Management Course is ideal for: - People looking for a new job, Individuals interested in starting their own event-planning businesses, Event planners with no formal education or training, Requirements Event Management: Event Management Course Online To enrol in this Event Management: Event Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Event Management: Event Management Course. Be energetic and self-motivated to complete our Event Management: Event Management Course. Basic computer Skill is required to complete our Event Management: Event Management Course. If you want to enrol in our Event Management: Event Management Course, you must be at least 15 years old. Career path Event Management: Event Management Course Online Enrolling in this Event Management: Event Management Course could lead to the following job opportunities. Coordinator of Special Events, Manager of Events, Entrepreneur in Event Management: Event Management Course.

Social Services and Health Care Units AB Training Academy Scottish Vocational Qualification 3 Social Services and Healthcare at SCQF level 7 Core/mandatory Units H5RY 04 (SCDHSC 0031) — 9 SCQF Credits at SCQF level 7 Promote effecBve communicaBon ♦ Establish understanding about individuals’ communication ♦ Support individuals to interact through communication ♦ Communicate effectively about difficult, complex and sensitive issues ♦ Communicate using records and reports H5LD 04 (SCDHSC0032) — 10 SCQF Credits at SCQF level 7 Promote health, safety and security in the work setting ♦ Maintain health, safety and security in the work setting ♦ Promote health and safety in the work setting ♦ Minimise risks arising from emergencies H5LE 04 (SCDHSC0033) — 9 SCQF Credits at SCQF level 7 Develop your pracBce through reflecBon and learning ♦ Reflect on your own practice ♦ Take action to enhance your practice H5S0 04 (SCDHSC0035) — 9 SCQF Credits at SCQF level 7 Promote the safeguarding of Individuals ♦ Maintain your understanding and awareness of harm, abuse and safeguarding ♦ Implement practices that help to safeguard individuals from harm or abuse ♦ Develop relationships that promote safeguarding ♦ Promote rights and inclusion ♦ Work in ways that promote wellbeing ♦ Support individuals to keep themselves safe Op;onal DK3M 04 (SFH CHS17) — 8 SCQF Credits at SCQF level 7 Carry out extended feeding techniques to ensure individuals nutriBonal and fluid intake FP8N 04 (SFH CHS19) — 8 SCQF Credits at SCQF level 6 Undertake rouBne clinical measurements DK2X 04 (SFH CHS3) — 8 SCQF Credits at SCQF level 6 Administer medicaBon to individuals FP8D 04 (SFHC HS8) — 8 SCQF Credits at SCQF level 7 Insert and secure urethral catheters and monitor and respond to the effects of urethral catheterisaBon DL00 04 (SFH CHS132) — 8 SCQF Credits at SCQF level 7 Obtain venous blood samples FP8F 04 (SFH CHS4) — 8 SCQF Credits at SCQF level 7 Undertake Bssue viability risk assessment for in

Wedding Planner: Wedding Planner Course Online If you want to learn about Wedding Planner: Wedding Planner Course and become an expert in the field, you have arrived at the right place. Wedding Planner: Wedding Planner Course is an advanced level diploma course that analyses and researches the responsibilities and duties of an event planner by providing all the relevant information. Do you have an interest in event planning? Our Wedding Planner: Wedding Planner Course covers everything you need to know about this topic and making a career out of it. To be a successful wedding Planner, you must be able to multitask dozens of equally important responsibilities. Now is the time to enrol in this Wedding Planner: Wedding Planner Course, learn from the best in the field, and stand out from all other applicants and employees to develop your career in this Wedding Planner: Wedding Planner Course by demonstrating exceptional qualities! This Wedding Planner: Wedding Planner Course will provide you with a solid practical and theoretical foundation, enhancing your knowledge and skills in this field. The inclusion of a diverse set of optional units enables learners to tailor their qualification to their specific role as well as the needs of their employer. Our Wedding Planner: Wedding Planner Course is designed for both aspiring beginners and experienced professionals who want to learn more about wedding management. This Wedding Planner: Wedding Planner Course will make sure you are more diverse than the others. Enrol Wedding Planner: Wedding Planner Course today and take the next step towards your personal and professional goals. Main Course: Wedding Planner Course Free Courses: Course 01: Level 7 Diploma in Event Management Course 02: Level 4 Time Management [ Note: Free PDF certificate as soon as completing the Wedding Planner: Wedding Planner Course] Wedding Planner: Wedding Planner Course Online This Wedding Planner: Wedding Planner Course consists of 09 modules. Course Curriculum of Wedding Planner: Wedding Planner Course Module 01: Setting the Tone for Your Wedding Module 02: Deciding Who the Participants Will Be Module 03: Planning the Ceremony Location Module 04: How to Set a Realistic Wedding Budget Module 05: How to Buy Wedding Invitations Module 06: How to Choose a Wedding Photographer Module 07: Special Considerations Module 08: The Ceremony Text Module 09: Wedding Reception Assessment Method of Wedding Planner: Wedding Planner Course After completing Wedding Planner: Wedding Planner Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Wedding Planner: Wedding Planner Course After completing the Wedding Planner: Wedding Planner Course, you can instantly download your certificate for FREE. Who is this course for? Wedding Planner: Wedding Planner Course Online Our Wedding Planner: Wedding Planner Course is appropriate for anyone looking for their first professional job in this exciting field, or who wants to advance in their current position. Requirements Wedding Planner: Wedding Planner Course Online To enrol in this Wedding Planner: Wedding Planner Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Wedding Planner: Wedding Planner Course. Be energetic and self-motivated to complete our Wedding Planner: Wedding Planner Course. Basic computer Skill is required to complete our Wedding Planner: Wedding Planner Course. If you want to enrol in our Wedding Planner: Wedding Planner Course, you must be at least 15 years old. Career path Wedding Planner: Wedding Planner Course Online Students who successfully complete the Wedding Planner: Wedding Planner Course may pursue a range of jobs.

Business Administration: Business Administration Course Online Unlock the Power of Business Administration: Business Administration Course: Enrol Now! The Business Administration: Business Administration Course is a qualification that prepares learners to excel in any business administration role. It will teach you the skills required for the position, such as business communication, administration, delivering presentations, and presenting business data. Studying for our Business Administration: Business Administration Course teaches students the fundamental concepts and a variety of administrative techniques required to work in a business. The Business Administration: Business Administration Course teaches a variety of admin systems and covers the role of administration work with large and small corporations and how to manage a team in a business setting. Why choose this Business Administration: Business Administration Course from the School of Health Care? Self-paced Business Administration: Business Administration Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Business Administration: Business Administration Course developed by industry experts. After each module Business Administration: Business Administration Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Business Administration: Business Administration Course. Main Course: Business Administration Course Free Courses included with Business Administration: Business Administration Course: Course 01: Business Management Course Course 02: Retail Customer Service Course [ Note: Free PDF certificate as soon as completing Business Administration: Business Administration Course] Business Administration: Business Administration Course Online This Business Administration: Business Administration course consists of 07 modules. Course Curriculum of Business Administration: Business Administration Course Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management Assessment Method of Business Administration: Business Administration Course After completing Business Administration: Business Administration Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Assessment Method of Business Administration: Business Administration Course After completing Business Administration: Business Administration Course, you will get quizzes to assess your learning. You can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Business Administration: Business Administration Course Online This Business Administration: Business Administration Course is ideal for: Anybody in any business or office environment seeking to reach the top of the ladder. Newcomers to the job market who want to improve their prospects for initial employment. Entrepreneurs Small business owners. Requirements Business Administration: Business Administration Course Online To enrol in this Business Administration: Business Administration Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Administration: Business Administration Course. Be energetic and self-motivated to complete our Business Administration: Business Administration Course. Basic computer Skill is required to complete our Business Administration: Business Administration Course. If you want to enrol in our Business Administration: Business Administration Course, you must be at least 15 years old. Career path Business Administration: Business Administration Course Online This qualification is suitable for anyone who wants to take their professional development to the next level and fast track their career in any of the following roles: Business Administration Apprentice Business Administration Tutor Business and Administration Manager Business Administration Trainer Business Administration Manager

Wedding Planner: Wedding Planner Course Online If you want to learn about Wedding Planner: Wedding Planner Course and become an expert in the field, you have arrived at the right place. Wedding Planner: Wedding Planner Course is an advanced level diploma course that analyses and researches the responsibilities and duties of an event planner by providing all the relevant information. Do you have an interest in event planning? Our Wedding Planner: Wedding Planner Course covers everything you need to know about this topic and making a career out of it. To be a successful wedding Planner, you must be able to multitask dozens of equally important responsibilities. Now is the time to enrol in this Wedding Planner: Wedding Planner Course, learn from the best in the field, and stand out from all other applicants and employees to develop your career in this Wedding Planner: Wedding Planner Course by demonstrating exceptional qualities! This Wedding Planner: Wedding Planner Course will provide you with a solid practical and theoretical foundation, enhancing your knowledge and skills in this field. The inclusion of a diverse set of optional units enables learners to tailor their qualification to their specific role as well as the needs of their employer. Our Wedding Planner: Wedding Planner Course is designed for both aspiring beginners and experienced professionals who want to learn more about wedding management. This Wedding Planner: Wedding Planner Course will make sure you are more diverse than the others. Enrol Wedding Planner: Wedding Planner Course today and take the next step towards your personal and professional goals. Main Course: Wedding Planner Course Free Courses: Course 01: Level 7 Diploma in Event Management Course 02: Level 4 Time Management [ Note: Free PDF certificate as soon as completing the Wedding Planner: Wedding Planner Course] Wedding Planner: Wedding Planner Course Online This Wedding Planner: Wedding Planner Course consists of 09 modules. Course Curriculum of Wedding Planner: Wedding Planner Course Module 01: Setting the Tone for Your Wedding Module 02: Deciding Who the Participants Will Be Module 03: Planning the Ceremony Location Module 04: How to Set a Realistic Wedding Budget Module 05: How to Buy Wedding Invitations Module 06: How to Choose a Wedding Photographer Module 07: Special Considerations Module 08: The Ceremony Text Module 09: Wedding Reception Assessment Method of Wedding Planner: Wedding Planner Course After completing Wedding Planner: Wedding Planner Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Wedding Planner: Wedding Planner Course After completing the Wedding Planner: Wedding Planner Course, you can instantly download your certificate for FREE. Who is this course for? Wedding Planner: Wedding Planner Course Online Our Wedding Planner: Wedding Planner Course is appropriate for anyone looking for their first professional job in this exciting field, or who wants to advance in their current position. Requirements Wedding Planner: Wedding Planner Course Online To enrol in this Wedding Planner: Wedding Planner Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Wedding Planner: Wedding Planner Course. Be energetic and self-motivated to complete our Wedding Planner: Wedding Planner Course. Basic computer Skill is required to complete our Wedding Planner: Wedding Planner Course. If you want to enrol in our Wedding Planner: Wedding Planner Course, you must be at least 15 years old. Career path Wedding Planner: Wedding Planner Course Online Students who successfully complete the Wedding Planner: Wedding Planner Course may pursue a range of jobs.