If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.
If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.
If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
Open course enabling either 1 day Emergency First Aid at Work qualification or 3 day First Aid at Work qualification. Full days session/s are required to ensure you complete and satisfy the trainer to pass the course. Certificate will be provided following full payment and attendance of course which you sign up for. The 1-day Emergency first aid at work course is designed for first aiders working in small or low-risk environments. A 3-day First aid at work qualification is designed for larger or higher-risk environments and will include a wider range of illnesses and emergency situations. Legal requirement advises that in workplaces of 5 or more people there should be a minimum of 1 fully trained First Aider on site at all times.
We develop tailored courses that cater to your organisation's specific workplace wellbeing goals. If you can't find what you're searching for, don't hesitate to contact us. Many of the services and courses we currently offer were developed as solutions to a client's specific requirements. Since 2019,
The Flexible Leader – The Future of Leading Hybrid Teams, 1 day training course delivered in Nottingham Provides delegates with an opportunity to explore the potential benefits of a flexible working environment, as well as an exploration of the key skills and attributes managers/leaders need to succeed in the evolving ecosystem of hybrid work. Whether you and the team work part-time, work remotely, or have odd days in the office, the session will help you be more effective and confident – ensuring the best from individuals, keeping the team informed and motivated, whilst managing performance and increasing efficiency.
Managing Poor Performance 1 day training course delivered in Nottingham Designed for managers, team leaders & Supervisors who have had little or no formal training in employment law or performance management. It is also a helpful refresher for more experienced managers to bring them up to date on legislation and procedural changes, and to check their methods against best practice.