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Price on Enquiry
Price on Enquiry
Delivered In-Person
Delivered at your location
UK Wide
3 hours
All levels
Dealing effectively with conflicts and becoming an expert in conflict resolution is key in order to be able to work as a team while having the best environment for productivity.
With more than 13 years of experience in Hospitality and all the required accreditations to train people successfully, I am using my expertise and vision in order to make make the best long-term impact on your ability to resolve conflict as an individual and as a team.
Delivered both on-site and online, this course has been specifically tailored to cover key topics crucial to work / get your team to work in a happy and productive environment.
Topics covered:
Key behaviours to deal with conflicts effectively
Understanding other people’s perception
Solve the common sources of conflicts in your workplace
The importance of managing your emotions
Stay away and stand against negativity
Actively ease tensions within your team
Culture of performance against blaming culture
Length: 3 hours
Feel free to reach out if you want to know more or enquire my course!
I am an experienced, highly skilled and passionat...