117 Courses in Liverpool

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?  LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice. NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location. WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online. Suitability - Who should attend? Who Should Attend and Why? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. Workshop Content Using the 'Moccasin Approach'® to clean our personal and organisational communication LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? Accountability and Responsibility raises its head in Communication. It has to. Bias, unconscious bias and its impacts on our communication. The conundrum of communicating with others and their styles (The TRAP). How would my perfect Manager/Leader communicate with me? Nonverbal communication (body language), rapport, Clean Communication. Negative communication can go viral (Self-Fulfilling Prophecy). Reflections, findings and goals (individual and team). Meeting our workshop objectives by listing five areas for development. Workshop delivery and venue This workshop is usually one day in duration, and it focuses solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

The Moccasin Manager, The Moccasin Approach, Management Training, Management Development,

Helping people become more efficient in how they manage and prioritise their working day, and for leaders and managers, how they can work efficiently by collaborating effectively with their people.

High Performing Teams. Moccasin Approach, Moccasin Manager,

Everyone has what it takes to become an effective leader, but first you must learn the skills needed to succeed in a position of responsibility. Our program will help people nurture the talent within and allow managers to lead confidently. Sometimes, working longer hours isn’t the right approach, as you risk burning out and abandoning the task at hand. Instead, effective leadership teaches you how to organise your workload, practice better time management and learn the power of delegation.

Professional Management is crucial to your company's success. In fact, managers can have the single largest impact on your organisation's productivity and overall profitability, with more influence over employee morale and performance than anyone else.

Learners will gain the knowledge, skills and competences needed to deal with a wide range of pre-hospital care emergencies, such as: managing a patient’s airways, catastrophic bleeding, management of fractures, medical emergencies and more. Endorsed by The Faculty of Pre-Hospital Care – The Royal College of Surgeons of Edinburgh, and fulfilling the competencies set out in the PHEM skills framework at descriptor level D, this fantastic qualification is perfect for a range of roles in emergency care, such as: Ambulance Care Assistant (PTS), Community First Responder or Event First Responder and more. Learners must be at least 17 years old on the first day of training. Learners must hold a valid in date FREC3 certificate. The Learner needs to retake the qualification before the certificate expiry date to remain qualified. This qualification is for people who have a specific responsibility at work, or in voluntary and community activities to provide prehospital care to patients requiring emergency care/treatment. It is ideal for those looking to progress their careers within the emergency services, ambulance services, healthcare settings and supports specialist medical roles within law enforcement and security, energy and utilities, construction and military.