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17 Courses in Liverpool

Unconscious bias from a fresh new perspective for anyone who interacts with, or makes decisions about, people; whether you work with customers, supervise staff or work in collaboration, this session will enhance your insight and interactions.

Bias hides in open minds
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£801

Learn from two decades of specialist equality & inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools.

Inclusive Leadership
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£534

Leadership: Self-doubts into Self-Beliefs

By Mpi Learning - Professional Learning And Development Provider

Being a leader can take you into vulnerable places - the unfamiliar, high expectations and high visibility, with everyone looking to you for guidance in the big moments. It is natural for doubts to creep in, including the echoes of past knock-backs, put-downs, pressures, stereotyping and internalised oppression.

Leadership: Self-doubts into Self-Beliefs
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£300

Successfully Managing and Exceeding Your Customers' Expectations

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully Managing and Exceeding Your Customers' Expectations
Delivered in person or OnlineFlexible Dates
Price on Enquiry

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Oriented Methods and Strategies for Sales Teams

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Customer Oriented Methods and Strategies for Sales Teams
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!

EDI Changemakers Support Network
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
FREE

Educators matching "courage"

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Wellman Fitness

wellman fitness

Liverpool

This was me 12 years ago, aged 16 and weighing 15 stone and 8 pounds. I battled with my weight for much of my childhood, averaging a weight gain of a stone a year. This had a significant and negative impact on my emotional wellbeing and I became very creative in my attempts to cover the embarrassment I felt about my physical presentation. Not only was my self- esteem on the floor, so was my confidence. I remember Fridays at school very well, it was the day we had swimming which meant having to expose my physical form in front of my peers which I found humiliating and difficult to deal with. This ended with me trying every trick in the book to avoid swimming including skiving and feigning illness. My weight issues impacted on my passion for golf too, during the summer months I continued to wear a jumper in an effort to hide my body. I tried to lose weight through yo-yo dieting, self-education and slimming pills but nothing seemed to work and I was left feeling de-motivated and with my self-confidence at an all-time low. By the time I reached young adulthood, I had become very frustrated with the way I looked and knew that it was preventing me from reaching my full potential in life and I accepted that I had to make changes. I plucked up the courage to join my local gym and have never looked back. It was hard initially, I felt I was being judged by my size and initially the embarrassment did not leave me. All summer I would be training in the gym doing a mixture of cardio, weights and circuit training, this was in addition to playing several rounds of golf each week. My aim was to stay active all summer and this strategy achieved results; pounds were dropping off each week and my confidence grew as a result, I was more confident with the girls and was able to go swimming without being self- conscious.