Name: Conflict Management 1 Day Training in Livingston
Price: 595 GBP
Availability: InStock

Broxburn

C40M03 - Safe Isolation of supplies Course descriptionIt is a requirement within codes of practice e.g., BS 5839-1, and within legislation e.g., Health &amp; Safety at Work Act 1974, that duties are placed upon employers and employees regarding health &amp; safety and in particular electrical safety.Safe isolation of supplies is the cornerstone of safe working practice for technicians working with electrotechnical systems such as FD&amp;FA, intruder alarms etc. This course takes the learners from legislation, electrical theory, and safe systems of work culminating in a practical assessment of safe isolation.On completion of this course and the practical assessment, learners will be aware of their responsibilities, working with safe systems of work (e.g., permit to work) and have practical experience of safe isolation of supplies.Who should attend?All those involved in the installation, commissioning, maintenance and modification of fire safety and security systems including fire and security system employers, specifiers, designers, verifiers, installers, commissioners, maintainers, and modifiers.Course content<ul style="color: rgb(63, 77, 90); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Legislation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Basic electrical theory</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Safe systems of work</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Safe isolation of supplies<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Isolation devices</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Test instruments and associated equipment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Basic measurement principles</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Safe isolation procedure</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practical demonstration</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Written assessment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practical assessment</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;"> </div><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/a0a9161f-07a1-4cea-b9b1-abd9acc4141d/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

C40M03 - Safe Isolation of supplies

Course description
It is a requirement within codes of practice e.g., BS 5839-1, and within legislation e.g., Health & Safety at Work Act 1974, that duties are placed upon employers and employees regarding health & safety and in particular electrical safety.
Safe isolation of supplies is the cornerstone of safe working practice for technicians working with electrotechnical systems such as FD&FA, intruder alarms etc. This course takes the learners from legislation, electrical theory, and safe systems of work culminating in a practical assessment of safe isolation.
On completion of this course and the practical assessment, learners will be aware of their responsibilities, working with safe systems of work (e.g., permit to work) and have practical experience of safe isolation of supplies.
Who should attend?
All those involved in the installation, commissioning, maintenance and modification of fire safety and security systems including fire and security system employers, specifiers, designers, verifiers, installers, commissioners, maintainers, and modifiers.
Course content
Legislation
Basic electrical theory
Safe systems of work
Safe isolation of supplies
Isolation devices
Test instruments and associated equipment
Basic measurement principles
Safe isolation procedure
Practical demonstration
Written assessment
Practical assessment



Ember Compliance

Fire Alarm

Professional Development

Engineer

Continuous Professional Development (CPD)

It is a requirement within codes of practice e.g., BS 5839-1, and within legislation e.g., Health & Safety at Work Act 1974, that duties are placed upon employers and employees regarding health & safety and in particular electrical safety.

C40M03 - Safe Isolation of supplies (classroom)

General Admission

C10M09 - FD&amp;FA Gas Extinguishing - Detection &amp; Electrical Actuation BS 6266 &amp; BS 7273-1 (TWO DAY)Course DescriptionLearners will develop knowledge of FD&amp;FA systems and apply this to the provision of detection and electrical actuation for gas extinguishing systems. This CPD course provides an enhanced understanding of the requirements of BS 7273-1, BS 6266, and BS 5839-1 in relation to the provision of appropriate detection and ancillary requirements for gas extinguishing systems.On completion, learners will have demonstrated an understanding of the detection &amp; electrical design of FD&amp;FA elements for gas extinguishing systems through practical design and knowledge assessments. Who should attend?Anyone involved in the design, installation, commissioning, maintenance, or management of gas extinguishing systems e.g., FM providers, service managers, building/property managers, consultants, fire risk assessors, fire alarm contractors, fire alarm designers, gas extinguishing contractors. The course provides detailed knowledge of specific requirements of FD&amp;FA provision as part of a gas extinguishing system, as such knowledge and experience of BS 5839-1 would be of advantage.Course Content<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BS 6266 &ndash; Fire protection for electronic equipment installations<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risk assessment categories</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">FD&amp;FA protection strategy</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Premises construction</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">FD&amp;FA Design, installation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Passive &amp; active fire protection measures</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BS 7273-1 - Electrical actuation of gaseous total flooding extinguishing systems<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">System design</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Fire detection</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">CIE and ancillary control &amp; indication</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Power supplies and installation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Commissioning and handover</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Relationship<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BS 5839-1 / BS 6266 / BS 7273-1</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practical Assessment</li></ul><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/5293624b-3258-4be0-b61f-1d0469f76c49/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

C10M09 - FD&FA Gas Extinguishing - Detection & Electrical Actuation BS 6266 & BS 7273-1 (TWO DAY)
Course Description
Learners will develop knowledge of FD&FA systems and apply this to the provision of detection and electrical actuation for gas extinguishing systems. This CPD course provides an enhanced understanding of the requirements of BS 7273-1, BS 6266, and BS 5839-1 in relation to the provision of appropriate detection and ancillary requirements for gas extinguishing systems.
On completion, learners will have demonstrated an understanding of the detection & electrical design of FD&FA elements for gas extinguishing systems through practical design and knowledge assessments.

 Who should attend?
Anyone involved in the design, installation, commissioning, maintenance, or management of gas extinguishing systems e.g., FM providers, service managers, building/property managers, consultants, fire risk assessors, fire alarm contractors, fire alarm designers, gas extinguishing contractors. The course provides detailed knowledge of specific requirements of FD&FA provision as part of a gas extinguishing system, as such knowledge and experience of BS 5839-1 would be of advantage.

Course Content
BS 6266 – Fire protection for electronic equipment installations
Risk assessment categories
FD&FA protection strategy
Premises construction
FD&FA Design, installation
Passive & active fire protection measures
BS 7273-1 - Electrical actuation of gaseous total flooding extinguishing systems
System design
Fire detection
CIE and ancillary control & indication
Power supplies and installation
Commissioning and handover
Relationship
BS 5839-1 / BS 6266 / BS 7273-1
Practical Assessment



Gas Engineer

Learners will develop knowledge of FD&FA systems and apply this to the provision of detection and electrical actuation for gas extinguishing systems. 

C10M09 - Gas Extinguishing Detection & Electrical Actuation BS 6266 & BS 7273-1 (Online)

Livingston

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Mangates

Practical Sales Skills 1 Day Workshop in Livingston

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Ember Compliance is delighted to offer a new FD&amp;FA BS5839-1 RQF Certified 5-Day Combined Course which encompasses all our FD&amp;FA courses from Introduction to Maintenance complete with RQF Exam at the end of the week.At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&amp;FA systems for non-domestic buildings BS 5839-1: 2017.As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme.&nbsp;Details of the course are as follows:Module 1: Introduction to BS 5839-1 Learners are introduced to the requirements of BS 5839-1. This module includes basic principles of fire safety and an introduction to FD&amp;FA systems requirements within the boundaries of the various legal frameworks within the UK. Module 2: Design -BS 5839-1 In this module, emphasis is placed on the process of fire alarm design, enquiry, survey, design, certification and the appropriate recording and documentation requirements. Module 3: Installation -BS 5839-1 This module explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation. Module 4: Commissioning - BS 5839-1 This module explores the process of commissioning, the requirements of testing and inspecting a newly installed system and how the commissioner may deal with issues not known to the designer and/or nonconformities with the standard.Module 5: Maintenance - BS 5839-1 This module explores the process of maintenance, the requirements of inspection &amp; servicing existing systems and how the maintainer may deal with non-conformities with the standard.Exam - L3 Award in the Requirements of FD&amp;FA Systems for Non-Domestic Buildings BS 5839-1: 2017 The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&amp;FA systems. Learners will demonstrate knowledge gained within our previous modules and industry experience.<img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/80ddaf3c-277e-490d-aad9-f53db6cf9e22/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Ember Compliance is delighted to offer a new FD&FA BS5839-1 RQF Certified 5-Day Combined Course which encompasses all our FD&FA courses from Introduction to Maintenance complete with RQF Exam at the end of the week.
At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.
As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme. 
Details of the course are as follows:
Module 1: Introduction to BS 5839-1
Learners are introduced to the requirements of BS 5839-1. This module includes basic principles of fire safety and an introduction to FD&FA systems requirements within the boundaries of the various legal frameworks within the UK.


Module 2: Design -BS 5839-1
In this module, emphasis is placed on the process of fire alarm design, enquiry, survey, design, certification and the appropriate recording and documentation requirements.


Module 3: Installation -BS 5839-1
This module explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.


Module 4: Commissioning - BS 5839-1
This module explores the process of commissioning, the requirements of testing and inspecting a newly installed system and how the commissioner may deal with issues not known to the designer and/or nonconformities with the standard.
Module 5: Maintenance - BS 5839-1
This module explores the process of maintenance, the requirements of inspection & servicing existing systems and how the maintainer may deal with non-conformities with the standard.
Exam - L3 Award in the Requirements of FD&FA Systems for Non-Domestic Buildings BS 5839-1: 2017
The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&FA systems. Learners will demonstrate knowledge gained within our previous modules and industry experience.


At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.

FD&FA BS5839-1 RQF Certified 5-Day Combined Course (classroom)

C20M02 - Closed Circuit Television (CCTV) Foundation NSI NCP 104 / SSAIB SS2003Course DescriptionLearners will be introduced to the design, installation, commissioning, and maintenance of CCTV systems. This CPD provides a foundation knowledge of CCTV in relation to the requirements of NCP 104 (NSI) and SS2003 (SSAIB) Third Party Certification Bodies&#39; codes of practice, associated standards, and the various legal frameworks within the UK.Who should attend?All those involved in the specifying, design, installation, commissioning, and maintenance of CCTV Systems including specifiers, property managers, consultants, FM providers, security consultants, security installers.Course Content<ul style="color: rgb(63, 77, 90); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enquiry</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risk Assessment<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Operational Requirements</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Initial Design</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Quote</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Order</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">System Design Specification</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Installation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Commissioning</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Handover</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Maintenance</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment<img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/5293624b-3258-4be0-b61f-1d0469f76c49/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></li></ul>

C20M02 - Closed Circuit Television (CCTV) Foundation NSI NCP 104 / SSAIB SS2003
Course Description
Learners will be introduced to the design, installation, commissioning, and maintenance of CCTV systems. This CPD provides a foundation knowledge of CCTV in relation to the requirements of NCP 104 (NSI) and SS2003 (SSAIB) Third-Party Certification Bodies' codes of practice, associated standards, and the various legal frameworks within the UK.
Who should attend?
All those involved in the specifying, design, installation, commissioning, and maintenance of CCTV Systems including specifiers, property managers, consultants, FM providers, security consultants, and security installers.
Course Content
Enquiry
Risk Assessment
Operational Requirements
Initial Design
Quote
Order
System Design Specification
Installation
Commissioning
Handover
Maintenance



CCTV

Learners will be introduced to the design, installation, commissioning, and maintenance of CCTV systems. 

C20M02 - Closed circuit television systems (CCTV) - Foundation (classroom)

Course Overview:According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.Learning Objectives:Inside This Training, You&#39;ll Learn<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Completely remove your stage fear and become a dynamic speaker</li><li fr-original-style="" style="box-sizing: border-box;">Raise your confidence up to a level you never thought to be possible!</li><li fr-original-style="" style="box-sizing: border-box;">Deeper insights into group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Presentation design, skills &amp; styles</li><li fr-original-style="" style="box-sizing: border-box;">Tools to get your audience to say yes to you</li><li fr-original-style="" style="box-sizing: border-box;">Advanced new behavior patterns required for public speaking</li><li fr-original-style="" style="box-sizing: border-box;">Control time for effective training</li><li fr-original-style="" style="box-sizing: border-box;">Secrets of mind control techniques</li><li fr-original-style="" style="box-sizing: border-box;">Develop your personal winning style</li></ul>Prerequisites:NoneCourse Materials:Attendees will receive a course manual with presentation slides and reference materials.Agenda:Module One: Identifying Your Audience<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Performing a Needs Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Audience Profile</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Key Questions and Concerns</li></ul>Module Two: Creating a Basic Outline<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Outlining the Situation</li><li fr-original-style="" style="box-sizing: border-box;">Identifying the Task That Had to Be Performed</li><li fr-original-style="" style="box-sizing: border-box;">Listing the Actions You Took</li><li fr-original-style="" style="box-sizing: border-box;">Revealing the Results</li></ul>Module Three: Organizing the Program<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making Organization Easy</li><li fr-original-style="" style="box-sizing: border-box;">Organizational Methods</li><li fr-original-style="" style="box-sizing: border-box;">Classifying and Categorizing</li></ul>Module Four: Fleshing It Out<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying Appropriate Sources</li><li fr-original-style="" style="box-sizing: border-box;">Establishing Credibility</li><li fr-original-style="" style="box-sizing: border-box;">The Importance of Citations</li></ul>Module Five: Putting It All Together<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Writing Your Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Adding a Plan B</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing, Editing, and Rewriting</li></ul>Module Six: Being Prepared<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Checking Out the Venue</li><li fr-original-style="" style="box-sizing: border-box;">Gathering Materials</li><li fr-original-style="" style="box-sizing: border-box;">A 24 Hour Checklist</li></ul>Module Seven: Overcoming Nervousness<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A Visit from the Boss</li><li fr-original-style="" style="box-sizing: border-box;">Preparing Mentally</li><li fr-original-style="" style="box-sizing: border-box;">Physical Relaxation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Appearing Confident in Front of the Crowd (Even If You Don&acirc;&euro;&trade;t Feel That Way)</li></ul>Module Eight: Delivering Your Speech (I)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Starting Off on the Right Foot</li><li fr-original-style="" style="box-sizing: border-box;">Using Visual Aids</li><li fr-original-style="" style="box-sizing: border-box;">Checking the Volume of Your Voice</li></ul>Module Nine: Delivering Your Speech (II)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adjusting on the Fly</li><li fr-original-style="" style="box-sizing: border-box;">Gauging Whether Breaks Are Required</li><li fr-original-style="" style="box-sizing: border-box;">Wrapping Up and Winding Down</li></ul>Module Ten: Questions and Answers<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ground Rules</li><li fr-original-style="" style="box-sizing: border-box;">Answering Questions That Sound Like an Attack</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with Complex Questions</li></ul>Module Eleven: Wrapping Up<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Words from the Wise</li><li fr-original-style="" style="box-sizing: border-box;">Review of Parking Lot</li><li fr-original-style="" style="box-sizing: border-box;">Lessons Learned</li><li fr-original-style="" style="box-sizing: border-box;">Completion of Action Plans and Evaluations</li></ul>Target Audience:Anybody who is interested in Public Speaking Skills.Technical Requirements:For eBooks:Internet for downloading the eBookLaptop, tablet, Smartphone, eReader (No Kindle)Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)eBook download and activation instructions

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.
You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.
The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.
Course Contents:
Effective Networking Strategies and Techniques – Business Networking Training
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We provide you with a comprehensive networking skills training course to make your life easy.
This business networking training is aimed at helping you develop your business or career. You will help ensure you have the skills, knowledge and techniques to develop a joined-up networking strategy that gets you the outcomes you want.
You will also be encouraged to develop the correct behaviours and attitudes to help build your visibility and credibility through networking so that you develop strong working relationships that last.
Course Topics:
Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off as well as some personal revelations about networking
Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.
Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.
Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.
Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.
Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.
Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.
Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.
Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.
Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.
The Follow Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow up email and a chance to develop their own.
Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.
This training is highly interactive and includes lots of activities and exercises to stimulate discussion and develop learning opportunities.
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We will provide you with a comprehensive networking skills training course to make your life easy.
Course Feature:
At the end of this business networking skills training, you will be able to:
Develop a successful networking strategy
Maximise their effectiveness with face-to-face and online networking opportunities
Improve their approach, attitude and behaviours when networking
Create a plan for networking that will help them meet their goals
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Business Networking Skills.

Networking Skills

Business & Marketing

Business Networking 1 Day Training in Livingston

Master Business Networking in Just 1 Day - Join our Workshop in Livingston

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy, and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well. Practical activities and tools will empower those who act out their anger in negative ways to gain better control of their anger and their lives and use it as a tool to motivate and empower them to affirm their integrity or boundaries. The program will encourage participants to look deep inside to explore the roots of their anger and present alternatives to the old ways of thinking and dealing with anger.
Learning Objectives:
By the end of this training course participants will be able to:
Understand both the “Right” skill set and mindset needed to properly manage their anger.
Learn to communicate angry feelings assertively and in ways that will take into account the needs of others.
Adopt a more constructive attitude towards anger and understand the difference between constructive and destructive anger.
Use practical techniques to properly handle anger in others.
Agenda:
Module 1: Anger Anatomy:
Is anger good or bad?
Five famous myths about anger
Having the “Right Mindset” for managing anger
Physical effects of anger
Module 2: The Anger Management Skill Set:
Having the “Right Skill Set” for managing anger.
The 4 deep sources of anger.
The assertive statement to communicate anger.
Rules of assertive behavior.
Module 3: The Anger Management Process:
My personal anger assessment – Self-assessment.
A four-step process to effectively express your anger.
Module 4: Handling Anger in Others:
The importance of listening.
Summarizing and reflecting back on what was said.
Reflecting emotions and reframing statements.
Three-step technique for handling anger in others.
Target Audience:
Anybody who is interested in learning Anger Management Skills.
Prerequisites:
None

Anger Management

Anger Management 1 Day Training in Livingston







































 
















The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Livingston

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Events do not just happen, they take time to plan, develop, and create. This workshop is designed to give your participants the tools needed to host a great event. They will touch on planning and administrative techniques that will give them the confidence to run an engaging event that will leave a positive and lasting impression on each attendee.
With our Event Planning workshop y,our participants will explore ways to work with vendors, security, technicians, and wait staff. They will touch on different event types such as awards ceremonies, charity events, and business conferences. By utilizing the correct skill set you will be provided the details to pull off a successful event.
Target Audience:
Anybody who is interested in learning Event Planning Skills
Learning Objectives:
By the end of the course, participants will be able to understand:
Types of Events
Brainstorming
Types of Entertainment
Support Staff
Technical Staff
Vendors
Finalize the Plan
Administrative Tasks
Get Organized
Post Event Activities
Wrapping Up
Agenda:
Module One: Types of Events
Awards
Charity
Conferences and Seminar
Holiday
Case Study
Module One: Review Questions
Module Two: Brainstorming
Determine the Event’s Purpose
Determine a Theme
Write Down & Review Ideas
Determine a Date
Case Study
Module Two: Review Questions
Module Three: Types of Entertainment
Games
Activities
Speakers
Performers
Case Study
Module Three: Review Questions
Module Four: Support Staff
Security
Valet
Wait Staff
Clean up Crew
Case Study
Module Four: Review Questions
Module Five: Technical Staff
Visual Technician (lighting)
Media Technician (website, Facebook, etc.)
Audio Technician (Sound)
Specialized Electrical Equipment Technician (for performers)
Case Study
Module Five: Review Questions
Module Six: Vendors
Food
Equipment
Decorations and Furnishing
Photography/ Video
Case Study
Module Six: Review Questions
Module Seven: Finalize the Plan
Venue
Registration
Entertainment
Cuisine and Decor
Case Study
Module Seven: Review Questions
Module Eight: Administrative Tasks
Create a Budget
Branding and Marketing
Insurance and Permits
Contracts (for event staff, entertainment, rentals, and vendors)
Case Study
Module Eight: Review Questions
Module Nine: Get Organized
Form a Team
Timeline
Checklists
Backup Plans
Case Study
Module Nine: Review Questions
Module Ten: Post Event Activities
Survey
Share Media (photos and video)
Send Thank you Notes
Start planning the Next Event!
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

Event Planning 1 Day Training in Livingston

The Ultimate Guide to Event Planning - 1 Day Workshop in Livingston

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Livingston

Emotional intelligence 1 Day Training in Livingston

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.
Target Audience:
Anybody who is interested in learning Conflict Management Skills

Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How Will You Benefit?
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Agenda:
Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management
Certification:
Once after the training we will provide you with the course completion certificate.

Conflict Management

Conflict Management 1 Day Training in Livingston

<h3 style="color: rgb(14, 14, 14); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(14, 14, 14);">Read and discuss this lovely romance, telling the story of a woman torn between love and duty, between Ireland and America&nbsp;</h3><h4 style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);">Highlights</h4><ul style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);"><li fr-original-style="" style="box-sizing: border-box;">Join this book club&nbsp;and gain&nbsp;extra motivation to read in English</li><li fr-original-style="" style="box-sizing: border-box;">6 hours of live classes to help you develop fluent speaking in English</li><li fr-original-style="" style="box-sizing: border-box;">Read &amp; discuss this charming story&nbsp;of home, of migration to America, of life changing decisions&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Be corrected by an expert English teacher&nbsp;to remove errors and mistakes</li></ul>Practise and&nbsp;develop your English&nbsp;online in this 6 week English book club course using Brooklyn by Colm T&oacute;ib&iacute;n. &nbsp;Each week you&nbsp;read&nbsp;some chapters,&nbsp;discuss&nbsp;them in class and&nbsp;improve&nbsp;specific areas of vocabulary or grammar while also&nbsp;examining&nbsp;literary aspects of the novel. &nbsp;Personalised feedback&nbsp;improves&nbsp;your grammar, vocabulary and pronunciation.<h4 style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);">The Book Club book</h4><div style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);">This is a lovely, quiet sort of book about a small town girl getting a chance to change her life. &nbsp;Ireland in the early 1950s is difficult, and for Eilis Lacey, as for other Irish girls, opportunities are limited. So when she gets a chance to emigrate to New York, she has to go. This is a story of love and of duty. &nbsp;It&#39;s a powerful portrait of a woman making decisions that will shape her whole life, told in a simple, elegant style. &nbsp;&nbsp;With this elating and humane novel, Colm T&oacute;ib&iacute;n has produced a masterwork ―&nbsp;Sunday Times The most compelling and moving portrait of a young woman I have read in a long time -- Zo&euml; Heller ―&nbsp;Guardian, Books of the Year Suffused with humane depth, funny, affecting, deftly plotted ... a novel of magnificent accomplishment -- Peter Kemp ―&nbsp;Sunday Times, Novel of the Year</div><div style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);"></div><div style="color: rgb(14, 14, 14); box-sizing: border-box;" fr-original-style=" color: rgb(14, 14, 14);">Geoff says:<blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">"Colm T&oacute;ib&iacute;n is one of the great Irish modern writers. &nbsp;Brooklyn, set in Colm T&oacute;ib&iacute;n&#39;s home town,&nbsp;was the winner of the Costa Novel Award, and has been made into a much loved film starring&nbsp;Saoirse Ronan - but as usual the book is better!"</blockquote></div>

Read and discuss this modern retelling of The Iliad by award winning writer Madeline Miller
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Discuss this modern retelling and develop your cultural knowledge 
Be corrected by an expert English teacher to remove errors and mistakes
Practise and develop your English online in this 7 week advanced English book club course reading and discussing the modern best-selling novel The Song of Achilles by award winning writer Madeline Miller. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.
The Book Club book
A gripping tale of love, ambition and immortal fame. This book was the winner of the Orange Women's Prize for Fiction and has sold over 1.5 million copies worldwide. It retells the story of The Iliad for modern times. The young prince Patroclus is exiled to the court of King Peleus, and is befriended by his son, Achilles. As the young men learn of war and medicine, their bond deepens, in spite of Achilles's mother Thetis. But when news reaches them that Helen of Sparta has been kidnapped, Achilles must fulfill his destiny and go to war in far off Troy. Not knowing what will become of them Patroclus accompanies him, and the years that follow test everything they value.

'Captivating' DONNA TARTT
'I loved it' J K ROWLING
'Ravishingly vivid' EMMA DONOGHUE 
Geoff says:
"Modern day retellings of the stories from the classical Greeks have become very popular over the last decade - and this is the book that started the trend!" 


Book Club School

English Language Teaching

English Speaking

English Literature

English

ESOL (English for Speakers of Other Languages)

The Song of Achilles - Tuesdays from 14th January

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients, as e.g.:
Doctor, naturopath, psychotherapist
Complementary medicine therapist
Nurse, physiotherapist, nutritionist
Chiropractor, NLP, EFT, EMDR practitioner
Business consultant, teacher, social worker
Other health professional and coach?
This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.
To cover most time zones, the schedule will be tuesdays at 17:00 GMT (London), starting on 7 January 2025.
Course content
You will learn the META-Health methodology for self-help, coaching and therapy:
Understand the META-Health principles and the Organ-Stress-Emotion-Belief Connection
Use META-Analytics for assessing the background and development of any health issue
Establish stress triggers, emotions and beliefs affecting your client’s health issue
Learn the building blocks for efficient changework and therapy
Unlock people’s healing potential through META-meanings, facilitating health supporting lifestyle changes
Develop integrative tailor-made META-Health Action Plans for your clients
You’ll learn META-Health from scratch. Those who have absolved a MHI Level 1 training within the last year get a discount of 20% of the training fee.
This training prepares you for the certification process to become licensed as META-Health professional.
Certification is optional. Even if you aren’t a health professional, you may enter the training to deepen your knowledge, understanding and resources for becoming and staying healthy – however be aware that basic knowledge of biology and anatomy will be very helpful!
More info: https://www.meta-health.info/meta-health-professional-online-course-2025/?ref=cdm



META-Health International

Health Coach

Become a META-Health professional with our 6 months intensive training!

Do you want to learn the scientific background of body-mind-interactions and how to integrate this knowledge in your practical work with your clients? This course contains both self-study and live training in online classes and covers the META-Health Level 1 and 2 material. It will take 6 months including 24 live sessions, 2 hours each, mainly in a weekly rhythm. You will get preparatory videos, reading material and tasks that help to understand and integrate the content, while the group sessions focus on demonstrations, discusion of the material, and practical exercises for you. All the time, our trainers and tutors will support you and we’ll be a learning family with an active chatgroup. Altogether you should reckon approximately 5 hours per week.

META-Health Professional 2025

Course fee

Examination & Certification fee 

50% reduction for participants with low income

Social course fee

optional add on - 50% reduction for participants with low income

Social Examination & Certification fee

Read and discuss these two gripping stories of race, identity and sexuality 
Highlights
Join this book club and gain extra motivation to read in English
7 hours of live classes to help you develop fluent speaking in English
Read and discuss these important novels about race, identity and sexuality 
Be corrected by an expert English teacher to remove errors and mistakes
Practise and develop your English online in this advanced course featuring Passing (1928) and Giovanni's Room (1956). Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation.
The Book Club books
Passing by Nella Larsen: Clare Kendry "passes" as a white woman. She is married to a white man who is unaware of her African-American heritage. On meeting her childhood friend Irene, both women examine and reassess their marriages, confronting their past lies & fears for the future. Nella Larsen's intense, gripping story & insight into identity established her as a key author of America's Harlem Renaissance.

Giovanni's Room by James Baldwin: David, a young American in 1950s Paris, plans to get married. However, while waiting for his fiancée to return from holiday, he meets Giovanni, a handsome Italian barman, starting a passionate affair. Tortured by his sexual identity, he has to decide who he is and who to spend his life with.
'Audacious... remarkable... elegant and courageous' Caryl Phillips
'Gorgeous, fearless, tempered by dark knowledge and pain ... the greatest American prose stylist of his generation' Colm Tóibín

Geoff says:
"These two short novels are both important contributions to literature by black writers. Passing (1929) established Nella Larson as one of the most important black female novelists in American history. Recently made into a Netflix film, Passing is the second and last of Larson's novels, and considered a classic work. She was a pioneer in writing about sexuality, race and the secret suffering of women. James Baldwin's powerful and controversial second novel is his most sustained treatment of sexuality, and a classic of gay literature."


Giovanni's Room & Passing - Tuesdays from 14th January

Agile PMs, it's time to Sprint & Connect! 🏃‍♂️🏃‍♀️

Do you thrive on sticky notes, stand-ups, and sprint reviews? Is your backlog longer than your grocery list? 📝🍎

Then you’ll feel right at home at "Sprint & Connect: Agile PM Networking and Q&A Event"—where fellow Agile aficionados gather for some serious networking, knowledge-sharing, and maybe even a little retro venting (we know those sprints aren't always smooth sailing)! ⚡

Why you should come along: 

✅ Exchange stories with PMs who pivot more than a soccer player on caffeine 
✅ Get answers to your burning questions—faster than you can say "daily stand-up" 
✅ Learn how to actually finish your sprint without feeling like you ran a marathon 🏅

Whether you're a Scrum Master Supreme or a Product Owner in Training, we’ve got a space for you to share, learn, and—most importantly—laugh. 

Because let’s face it, Agile is all about iterating through chaos together, right? 😅

Bring your Kanban boards and your Agile jokes—this is going to be one sprint you won't want to miss! 🏆

Nadege Minois Coaching Vision

Agile PM

Project Management

Networking

Project Manager

Sprint & Connect: Agile PM Networking and Q&A Event

Live via Zoom. Fortnightly - 3/17/31 Oct, 14/28 Nov, 12 Dec - 6-8pm UK time (plus an optional sharing session on 9 Jan)Join artist Julie Galante for this brand new course designed to nurture your creative practice. Together we&rsquo;ll explore ways to &nbsp;create work that reflects your individual interests, passion, and point of view, no matter your experience level. The course content is delivered over seven live Zoom sessions, in a small, welcoming group with plenty of opportunities for interaction. Additionally, there will be optional (but highly recommended) assignments to complete in between the live sessions - assignments designed to get you stuck in to your creative practice in new and interesting ways.During each live session, there will be a demonstration focusing on a particular aspect of visual art - this will include various materials, subjects, and considerations such as composition, theme, mark-making, layering, and so on. We will also have a look at everyone&rsquo;s recent creations, with celebration of the triumphs and suggestions for moving forward with work-in-progress. Together we&rsquo;ll explore techniques including drawing, painting, mixed-media, paper craft, and collage, but you don&rsquo;t have to work exclusively in these media to take part - all creative disciplines are welcome.Each participant will be encouraged to deepen their explorations in whatever direction interests them most - be it a series of written reflections, sketches, collages, photographs, mixed-media pieces, or a unique, personal combination of all these.There will be an optional online discussion group for participants to stay connected and share their creations with each other between sessions. There will also be discounts available for other workshops and one-to-one mentoring.&nbsp;

Live via Zoom. Fortnightly - 1/15/29 Oct, 12/26 Nov, 10 Dec - 6-8pm UK time 
Join artist Julie Galante for this course designed to nurture your creative practice. Together we’ll explore ways to create work that reflects your individual interests, passion, and point of view, no matter your experience level. The course content is delivered over six live Zoom sessions, in a small, welcoming group with plenty of opportunities for interaction. Additionally, there will be optional (but highly recommended) assignments to complete in between the live sessions - assignments designed to get you stuck in to your creative practice in new and interesting ways.
During each live session, there will be a demonstration focusing on a particular aspect of visual art - this will include various materials, subjects, and considerations such as composition, theme, mark-making, layering, and so on. We will also have a look at everyone’s recent creations, with celebration of the triumphs and suggestions for moving forward with work-in-progress. Together we’ll explore techniques including drawing, painting, mixed-media, and collage, but you don’t have to work exclusively in these media to take part - all creative disciplines are welcome.
Each participant will be encouraged to deepen their explorations in whatever direction interests them most - be it a series of drawings, written reflections, sketches, collages, photographs, mixed-media pieces, or a unique, personal combination of all these.
There will be an optional Facebook group for participants to stay connected and share their creations with each other between sessions. There will also be discounts available for other workshops and one-to-one mentoring. 

Airtily

Drawing

Painting

Watercolour Painting

Creative Practice

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">5 Week Qi-Gong Course For The Earth Phase of Late Summer&nbsp;</h3>When:&nbsp;Tuesday Evenings 6pm (via Zoom) All classes are recorded so you can catch up in your own timeDates: August 27th, September 3rd, 10th (this class will be at 10am), 17th and 24th Price:&nbsp;&pound;45 (concessions available please do get in touch)Suitable for everyone no matter your experienceDuring this course we will use Qigong forms, meditations, and healing sounds, focusing on the Earth element and its relationship to our body. The Earth element relates to the organs of digestion, the stomach, pancreas and spleen, to our flesh and muscles, to our sense of taste, and to our healthy robust immune system. It guides us to feel grounded and connected to the world around us, letting go of our worries, so we can come into our calm and healthy balanced centre. Where we can access our own natural health and vitality and connect to the sweetness of life.Qigong teaches us to come back to our bodies, to come back home, to a place of belonging that is inside all of us, a place of stillness in our the centre. &nbsp;Where we can better navigate life&rsquo;s uncertainties with greater balance, ease, and steadiness.What is included:&nbsp;<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">Five live zoom classes&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Access to replays of all classes so you can catch up in your own time.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Learn a simple Qigong form for the Earth Element</li><li fr-original-style="" style="box-sizing: border-box;">Guided meditations</li><li fr-original-style="" style="box-sizing: border-box;">Explore the 6 Healing sounds for each organ of the body.</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to clear the meridian pathways for increased vitality.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Learn self-massage&nbsp;techniques for key&nbsp;acupuncture&nbsp;points to release stress and calm our busy minds.</li></ul>Qigong means &ldquo;To Nourish Life&rdquo; and for me having a regular practice helps to bring me home to myself.What will i get out of this course?<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">🍃 Reconnect with your body</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Relax your mind</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Improve mental clarity</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Improve circulation</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Enhanced breathing</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Stronger immune system&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Healthy hormone balance</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Less physical tension</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Reduced pain</li><li fr-original-style="" style="box-sizing: border-box;">🍃 More energy</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Less stress and anxiety</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Connect to self &ndash; Connect to life</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Come into harmony with your inner nature</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Expanded awareness of the mystery of the universe</li></ul>Everyone is welcome to join the course no matter your experience. Please get in touch if you have any questions.

6 Week Qi-Gong Course For Winter
When: Tuesday Evenings 6pm and Thursday Mornings (via Zoom) All classes are recorded so you can catch up in your own time.
Dates: 
Tuesdays 6-7pm: January 7th, 14th, 21st, 28th and February 4th and 11th
Thursdays 9-9.30am: January 9th, 16th, 23rd, 30th and February 6th and 13th
Price: Concessions £60 – Standard £80 – Supporter £110

Suitable for everyone no matter your experience
What if you could improve your health, strength and vitality, by simply slowing down?
Slow your body
Slow your breath 
Slow your mind
When we slow down we give ourselves the opportunity to rejuvenate, to recharge and to harness our own life force energy or “Qi”. 
As we move towards winter we begin to turn inwards and connect to the power of Yin, the power of Water and the power of finding our own slow flow. In this 6 week course we will explore Qigong movements, meditations and breathwork practices to support this slowing down, giving us the space to connect to our Qi, to our subtle energy, giving us the tools to feel stronger, calmer and full of vitality.
In Traditional Chinese Medicine we are entering the water phase of winter. The water element relates to the organs of the bladder and kidneys, our bones, our ears and our sense of hearing. The meridians of Kidney and Bladder run along our spine and the back of the body and when they are flowing well we feel supported by life, grounded and connected to the world around us. We can find our inner flow with ease, without effort or strain, enabling us to let go of our fears and move forward with courage.
Qigong teaches us to come back to our bodies, to come back home, to a place of belonging that is inside all of us, a place of stillness in our the centre. Where we can better navigate life’s uncertainties with greater balance, ease, and steadiness.

What is included: 
Six live 60min evening Qigong Classes on zoom
Six live 30min morning Slow Flow classes on zoom
Access to replays of all classes so you can catch up in your own time. 
Access to private Whats App group to share experiences and ask questions 
Weekly supporting material for home practice :
– A Weekly video with a guided Qigong Practice or Meditation
– PDF – explanations of each practice 
– Key acupuncture points for self massage
Together we will: 
Learn a simple Slow Flow Qigong Movements to balance your nervous system and release stress.
Explore the principal of Wu Wei – Release tension and move with effortless action
Connect to your deep internal power – Learn to Standing in Emptiness (Wuchi)
Strengthen Kidneys and support adrenal health
Exercises to strengthen your spine and reduce back pain
Clear the meridian pathways reducing stagnation and stiffness for increased flow and vitality. 
Learn self-massage techniques for key acupuncture points to release stress and calm our busy minds.

Qigong means “To Nourish Life” and for me having a regular practice helps to bring me home to myself.
What will i get out of this course?
Deeper body awareness
Increased strength and emotional stability
Relax your mind and Improve mental clarity
Enhanced breathing and improved circulation
Strengthen your back and build a healthy spine
Less physical tension and reduced pain
More energy
Less stress and anxiety
Everyone is welcome to join the course no matter your experience. Please get in touch if you have any questions.

Sunhouse

Health & Fitness

Tai Chi

Meditation

Wellness Coach

SLOW FLOW - QIGONG FOR WINTER

Standard

Concession 

Supporter

Bournemouth

This 18 weeks Virtual Airline Cabin Crew course delivered via Zoom. Lessons scheduled for once a week, evenings from 6:30pm to 9pm. 98% Employment rate after completion of the course.



Virtual Airline Cabin Crew which is also known as Air Hostess, Flight Attendant and Stewardess course – Join your lesson from wherever you are. 
This intensive 18 weeks Virtual Airline Cabin Crew course designed for candidates who wish to:

Travel the world and be paid for it

Work in a friendly, collaborative atmosphere, 5000 metres above the sea level

Build a global network
This glamourous and exciting job requires lots of training and energy. Behind the beautiful smile of each flight attendant, stands a highly trained and skilled person who can deal with unforeseen situations on board. 
98% Employment rate after completion of the course.


How will you learn?
Apart of our traditional class-based tuition, we also offer Virtual Learning courses.
On our Virtual (live stream via Zoom) lessons, we provide the same quality of tuition as in the classroom. You only need a laptop, PC or tablet with either built in (or external) camera and microphone. The virtual platform is very interactive with a sense of real classroom at the Academy. You will study from the comfort of your own home and communicate with your tutor and classmates via video chat (by using your phone or computer camera) and you will receive outstanding tuition, qualification, and certification.
We provide A-Z guidance starting from before and after the course. Your tutor will guide you through the online course to graduation which you will be welcome to attend. What a joy it would be to meet your tutor and classmates in real life!!
You will have:

According to the timetable- 1 lesson per week for 18 consecutive weeks.

Exams and final exam based on which the certificate will be issued.

On successful completion you will hold: Airline Cabin Crew certificate in Current Airline Training Standards and Equipment.

Individual support on the journey from the course to a job placement

Receive constant updates on recruitment and news from Aviation the world

We will enhance your CV

Full support on your job application process

Gain an insight into the airline selection process and final one-to-one interview
What is Flight Attendant?
Flight attendant/Airline Cabin Crew/Stewardess/Air Hostess are the most visible, glamorous jobs of all airline employees. A Flight Attendant is someone whose primary duty is to ensure the safety and comfort of passengers during a flight. They are members of an aircrew team , who operate a commercial, business or even military aircraft while travelling domestically or internationally. 
Flight Attendant benefits:
Getting paid for travelling the world
Lifestyle
Flexible Work Schedules
Meeting Interesting People
Free Food & Accommodation
Excellent Compensation
The uniforms
Working Environment
How to become successful Flight Attendant job candidate?Our Aviation Team understands each candidate who wish to become Airline Cabin Crew or start a career in Aviation.
Airline companies look for individuals who share their values and can act as ambassadors for the company’s brand. Cabin Crew are the face of the airline company which means they deliver a fantastic service that makes airline world famous.
Airline companies prefer candidates with knowledge of Cabin Crew role. Airline companies have selection day or online tests as a first stage of recruitment, after which, they will take a closer look at applicants CV, skills and experience. If you completed Airline Cabin Crew course, your application will stand out and you can get an offer from the first round. 
Student – Cabin Crew Flying Support Group
As a market leading Airline Cabin Crew Training Company with a wealth of experience in Aviation and recruitment, we constantly upgrading our course and going extra nautical mile to guide and support all our students to ensure they can reach their goals. Graduates who are already flying, offer their full support to us and new students. They share an insight of the airline they already fly with, and help new students through the process of joining them at that airline. It gives a flying start to a career to new learners. 

Why London Waterloo Academy?
Top Airline Cabin Crew course provider in London
98% Employment rate after completion of the course
With years of experience in Airline Cabin Crew industry, London Waterloo Academy has been recognised by major TV, radio channels who have invited our Aviation Team for expert advice or interview.
We are recognised by major airline companies in Europe and overseas who have approached London Waterloo Academy to deliver internal cabin crew training, corporate training and to recruit our graduates as a result of their high qualification standards and knowledge.
Our graduates are now flying with Etihad, Saudi Air, Hainan Airlines, Small Planet, British Airways, Qatar, EasyJet, Thomas Cook, Ryanair, Cubana de Aviación, Air France,Titan, Norwegian B737 Short Haul and many more.
The vast global experience of our instructors
This course has been developed in accordance with EASA PART-CC

Working together – Starting a new career isn’t easy and often it can seem like a lonely and impossible process. Our Aviation Department stays behind each learner, supporting every step of the way, we give you all the tools, skills and assistance you need to succeed. Our success, built on the success of our students and a long list of graduates with successful stories.
Course Entry Requirements:
English Language at B2 (CEFR) level or above.
There are no other special requirements for this Airline Cabin Crew course. We will teach you from scratch and support after the course when applying for the job. This course has been developed for all candidates, independent of their background, wishing to start a new career. 
Dates (choose one for your course):
14 March 2024 – 11 July 2024, Thursday classes
10 June 2024 – 7 October 2024, Monday classes
17 September 2024 – 14 January 2025, Tuesday classes
18 November 2024 – 17 March 2025, Monday classes
Course duration – 18 weeks
Classes – once a week 
Lesson Time – 6:30pm to 9pm – GMT (London time)
Course fee – £529 (we offer flexible payment plan and accept weekly instalments)
Registration fee – £300 (includes: examination, Airline Cabin Crew certificate in Current Airline Training Standards and Equipment)








London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

A standalone 10-week course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors. &nbsp; At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf! You will be told about the other courses we offer so that you can make an informed choice about further learning. Participants in this course often move on to our Introduction to Paper Craft and Mixed Media Course that will introduce you to the basic materials, tools, equipment and techniques used. Experience has shown us that participants for whom English is not their first language, have found that quilling has helped them improve their understanding and spoken English as there is a lot of repetition of basic terms including numbers, colours and directions. Working with someon for whom English is their first language is also helpful.&nbsp;ProgrammeWeek 1: Basic Shapes (1)Week 2: Basic Shapes and Use of a Quilling Comb (2)&nbsp;Week 3: Flower and Butterfly: Picture 8&rdquo; x 10&rdquo;Week 4: Making a Shape to Hold Quilled Pieces: Capital LetterWeek 6: Basket of FlowersWeek 7: Cherry Blossom BoxWeek 8: 2 x 5&rdquo; x 7&rdquo; Pictures: Duck and BoatWeek 11: Pot of Lavender (1)&nbsp;Week 10: Pot of Lavender (2)You will receive all the materials and items of equipment needed to complete the course. These are yours to keep:&nbsp;Materials and Equipment&nbsp;Quilling Kit:&nbsp;Quilling Paper Strips: 39 mm: a variety of coloursQuilling Paper Strips: 39 mm: whiteQuilling BoardNeedlemaker&#39;s Wheel of PinsQuilling Formers x 2&nbsp;Quilling Comb1 Pair TweezersPokey ToolQuilling Tool: ShortQuilling Tool: LongScissorsGlue ApplicatorBook Binders&rsquo; Glue 30 mlBlack and white 300 gsm card for box and pictureCraft4Smiles C.I.C. is crafting community that&nbsp;provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge. &nbsp;Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. &nbsp;Anyone who wants to learn new skills can join our programmes. &nbsp;No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. &nbsp;Please note that the Cademy calenda/description states that this course is over 13 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays!&nbsp;

A standalone 10-week course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors. At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf! You will be told about the other courses we offer so that you can make an informed choice about further learning. Participants in this course often move on to our Introduction to Paper Craft and Mixed Media Course that will introduce you to the basic materials, tools, equipment and techniques used. Experience has shown us that participants for whom English is not their first language, have found that quilling has helped them improve their understanding and spoken English as there is a lot of repetition of basic terms including numbers, colours and directions. Working with someon for whom English is their first language is also helpful. 
Programme
Week 1: Basic Shapes (1)
Week 2: Basic Shapes and Use of a Quilling Comb (2) 
Week 3: Flower and Butterfly: Picture 8” x 10”
Week 4: Making a Shape to Hold Quilled Pieces: Capital Letter
Week 6: Basket of Flowers
Week 7: Cherry Blossom Box
Week 8: 2 x 5” x 7” Pictures: Duck and Boat
Week 11: Pot of Lavender (1) 
Week 10: Pot of Lavender (2)
You will receive all the materials and items of equipment needed to complete the course. These are yours to keep: 
Materials and Equipment
 Quilling Kit: 
Quilling Paper Strips: 39 mm: a variety of colours
Quilling Paper Strips: 39 mm: white
Quilling Board
Needlemaker's Wheel of Pins
Quilling Formers x 2 
Quilling Comb
1 Pair Tweezers
Pokey Tool
Quilling Tool: Short
Quilling Tool: Long
Scissors
Glue Applicator
Book Binders’ Glue 30 ml
Black and white 300 gsm card for box and picture
Craft4Smiles C.I.C. is crafting community that provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge. 
Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. Anyone who wants to learn new skills can join our programmes. No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. 
Please note that the Cademy calenda/description states that this course is over 13 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays! 


Craft4Smiles C.I.C. 

A standalone 10-week quilling course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors.   At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf!  All materials and equipment needed will be supplied and are yours to keep. This course is helpful for those for whom English is not their native tongue as there is a lot of repetition of basic terms including numbers, colours and directions.  

Quilling - Monday 19.00 - 21.00 or Tuesday 19.00 - 21.00


Craft4Smiles Cademy Launch

<div id="isPasted" fr-original-style="" style="box-sizing: border-box;">In this special preview, we&#39;ll focus on how the right investment structure can help you do an amazing property deal. &nbsp;Like this:</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">The &pound;10,000 HMO portfolio</div><div fr-original-style="" style="box-sizing: border-box;">A block of flats for less than &pound;5,000</div><div fr-original-style="" style="box-sizing: border-box;">Saving &pound;40,000 in tax and fees with one clever twist on a property purchase</div>Learn how Professional Property Investors:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Purchase portfolios &amp; Property Companies</li><li fr-original-style="" style="box-sizing: border-box;">Reduce Tax and Fees by over 80%</li><li fr-original-style="" style="box-sizing: border-box;">Get better finance and rates up-front</li><li fr-original-style="" style="box-sizing: border-box;">Reduce capital outlay</li><li fr-original-style="" style="box-sizing: border-box;">Beat the competition to the best deals</li><li fr-original-style="" style="box-sizing: border-box;">Grow portfolios 10x faster</li></ul><div fr-original-style="" style="box-sizing: border-box;">Taken from the Thinking Commercially invitation-only Masterclass. &nbsp;Join this free preview session to find out how serious property investors are cashing in, where the average investor can&#39;t.</div><div fr-original-style="" style="box-sizing: border-box;">Seats are limited, confirm yours now.</div>

In this special preview, we'll focus on how the right investment structure can help you do an amazing property deal. Like this:

The £10,000 HMO portfolio
A block of flats for less than £5,000
Saving £40,000 in tax and fees with one clever twist on a property purchase
Learn how Professional Property Investors:
Purchase portfolios & Property Companies
Reduce Tax and Fees by over 80%
Get better finance and rates up-front
Reduce capital outlay
Beat the competition for the best deals
Grow portfolios 10x faster
Taken from the Thinking Commercially invitation-only Masterclass. Join this free preview session to find out how serious property investors are cashing in, where the average investor can't.
Seats are limited, confirm yours now.


Property SQ2

Finance Cert & Exam Prep

Real Estate Finance

Property Investment

Real Estate Investing

Investment Management

Thinking Commercially.  Advanced Property Investment Strategies. Learn to buy portfolios & companies. Save over 80% in costs. Block of flats costing less than £5,000? HMO portfolio for under £10,000?  Find out how.

Thinking Commercially Masterclass - Exclusive Preview

Webinar Seat

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">OBJECTIVES</h4>&nbsp;Participants will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul>Online Format&mdash;Behavioral Interviewing is a 4-hour interactive online class for up to six people.<h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.Ildiko OraveczNew Mexico International Society for Performance Improvement

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

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